Honda Prologue Complaints (2025)

143 consumer complaints on file.

#11758769August 22, 2026
EXTERIOR LIGHTING
Backup camera image was too dark to see a tree behind the car. Driver backed into the tree. Dealer refuses to address faulty backup camera or backup lighting; claims this VIN is not subject to recall, so not their problem. Driver cannot drive this vehicle at night without functional backup camera visibility.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11758072August 19, 2026
STRUCTURE:BODY
- Component: Undercarriage splash shield - Risk: One of the two sliding panels slid off under normal driving conditions. Vehicle has only 6,000 miles on it. The panel then drags on the ground and has risk of breaking off and flying off behind the vehicle. In our case, it just dropped when my daughter drove vehicle into the driveway, but if this happened at highway speeds it could be very bad. - Confirmation: Discussed it with Honda service technician. Their only response was that they cannot re-engineer the vehicle, they can only slide panel back in place as use existing clips. - Inspected: By Honda dealer/service tech. - There were no warnings or indications of the problem, only the noise of the panel dragging on the ground. Other owners have indicated same problem on Facebook and on Reddit. See the following links: Facebook: [XXX] Reddit: [XXX] The ridiculous recommendation is to just slide it back in place. But there is no guarantee that it will not just slide out again every few months or weeks. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757796August 18, 2026
UNKNOWN OR OTHER
There’s a loud clicking noise that I was told had something to do with the axle. Honda said they can’t do anything because it doesn’t affect the car driving. They’ve noticed the sound before too when I dropped it off for service. This can be a safety hazard especially after time if not replaced. Especially since I’ve only had my car for 1 year.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752025July 22, 2026
STEERING, SUSPENSION
Makes a clicking sound when turning. Honda unwilling to repair or look at car. It's been an ongoing issue with Honda Prologue owners.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752020July 22, 2026
UNKNOWN OR OTHER, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I had the same issue that prompted a recall of the 2024 prologue, screens went completely black while I was driving on the interstate around 8 pm. The black screen spontaneously resolved after about one minute. That was really scary not having important operating info such as my speed and my GPS directions!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751900July 21, 2026
SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM
The contact owns a 2025 Honda Prologue. The contact stated that on several occasions while driving at undisclosed speeds and removing the foot off the accelerator pedal, the vehicle unexpectedly came to an immediate stop. The Auto Hold, service brake assist, service stability link, high voltage light, and ABS warning lights remained illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750933July 16, 2026
SUSPENSION
Both cv joints failed at less than 3,000 miles. They know about this but will no longer replace them as they know the new ones will fail immediately.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750362July 14, 2026
ELECTRICAL SYSTEM, POWER TRAIN
On June 11, 2026, my 2025 Honda Prologue displayed a High Voltage System Alert immediately after I attempted to charge the vehicle. The vehicle would not accept a charge and became inoperable. I brought it to the dealership the same day, and the vehicle has remained there since. The dealership first replaced the charging port, but the vehicle still would not charge. On June 24, 2026, the dealership informed me that the transmission lines from the charging port to the battery needed to be replaced. Since that date, I have not received any updates, repair timeline, or confirmation that the issue is being addressed. The vehicle is currently unusable and cannot be charged. The high‑voltage alert indicates a potential electrical system failure involving the charging system and high‑voltage components, which may pose a safety risk. The defect has left the vehicle inoperable for over a month with no resolution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750276July 14, 2026
EXTERIOR LIGHTING, VISIBILITY/WIPER
Rear backup camera image failed to provide adequate image at night. Backup lights were fully functional. Automobile lights were on and appeared fully functional. No warning lamps, messages, or symptoms of the problem appeared. Backup camera appeared fully functional in daylight. Backup camera lens was clean. Problem appeared to be either inadequate light provided by the backup lights OR inadequate image resolution in low light by the camera. As a result of this problem, the driver backed into a tree.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748078July 2, 2026
STEERING
I bought the vehicle with about 12k a few months go. While making a shap left turn I noticed some clicking. This happen seminary regularly. After doing some research I found out this was a common issue. Since, it didn't happen that often I ignored it. On Tuesday 6/30/2026 I took the vehicle in for a tire rotation and system update. The vehicle now has approximately twelve thousand miles. After the serviceI picked up my vehicle and went home. The next day after driving about a 75 miles, I noticed an audible clicking sound when I made a right turn. This sound happened about three more times that day. I took the vehicle back to a Honda dealer today and I was just notified that they are going to be replacing the front two control arms. The vehicle is still under warranty. I was told that this is a common issue by the honda dealer.And it should only take a few hours to fix panning my parts are received tomorrow morning. Other than the audible clicking sound, there were no other warning lights or indications. Based on the number of complaints that I read about online in honda's representatives, knowing that there is an issue, I think this should be further investigated in case there are other safety concerns.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746574June 25, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
I was traveling at a steady speed of 35 MPH approaching an intersection with a red traffic signal. There was a single vehicle already stopped at the light, but it was positioned a significant distance ahead of my vehicle. Without any warning, driver input, or hazard present, my vehicle initiated an uncommanded emergency braking maneuver. The vehicle forcefully decelerated from 35 MPH to a complete stop (0 MPH) in the middle of the roadway. Prior to this incident, the vehicle's forward collision system has exhibited false positive detections, frequently issuing warnings for phantom vehicles or obstacles when the road ahead was completely clear
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743869June 13, 2026
UNKNOWN OR OTHER, EXTERIOR LIGHTING
Backup camera is completely black when it is dark outside, making it worthless. It is fine during daylight hours. The local Honda dealer acknowledged that there is a problem, but stated that Honda has no solution for it at this time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743864June 13, 2026
UNKNOWN OR OTHER
The vehicle is not charging this have happened multiple time since owning this vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743037June 9, 2026
POWER TRAIN
Hi, yes the component is the CV axle on the driver side front wheel. Whenever I make a left turn, the driver side CV axle makes a clicking noise. Also, sometimes, when I make a right turn, especially when going slower, the same drive side front wheel CV makes a clicking noise. It is available for inspection upon request. The safety seems OK, but we are fearful that is could break and cause an accident. We brought the the car to the Honda Norm Reeves in Cerritos on April 3rd, 2026, and the dealership told us it was a common issue. And right now there are no parts available for it. It's not a safety issue, so we shouldn't worry about it. So we took them at their word. But we are still nervous about it so which is why we're reporting it. The vehicle has not been inspected by manufacturer, police, or insurance representatives. There were not any symptoms of warning lamps or messages of the problem prior to failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742840June 8, 2026
STRUCTURE:BODY, SERVICE BRAKES, SUSPENSION
Recall on rear view cams and front dashboard connectivity is a continuous issue with the car and the dealership visits did not resolve the problem and recalls are still pending for want of spares and non availability of techs or some reasons by the dealer
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739864May 25, 2026
WHEELS
At about 5000 miles the car began a slight clicking noise after turning left. When the wheel was straightening out. As time progressed it started happening both left and right turns and the noise got louder. Honda dealer said that was normal without looking at it. How is a loud clicking noise normal on a car with under 7000 miles. Trying to get axles replaced but they are denying the repair as it’s just loud and noisy. The wheel also has a slight vibration now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11739358May 21, 2026
UNKNOWN OR OTHER, SERVICE BRAKES
While driving normally, my 2025 Honda Prologue experienced an immediate, catastrophic mechanical and electronic failure in both the steering and braking systems. The steering wheel completely locked up/failed to respond, and the brakes became completely non-functional simultaneously, causing an absolute loss of control of the vehicle. Due to this sudden system failure, the vehicle veered off course and crashed, resulting in severe structural damage, complete destruction of the front passenger-side suspension, and rendering the vehicle a total loss. American Honda Motor Co. Corporate was immediately notified of this severe safety defect (Case No. 16372717. However, Honda Corporate has explicitly refused to send an engineer or inspector to evaluate the vehicle's electronic or mechanical logs, and they also refused to provide their denial statement in writing. The vehicle remains un-repaired as evidence of this dangerous factory defect.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11739069May 20, 2026
EXTERIOR LIGHTING
The rearview camera does not function properly at night.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736478May 8, 2026
SERVICE BRAKES, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Exiting the interstate waiting to turn right and behind one car that was able 10 feet in front of me, the car suddenly slammed on the brakes hard enough to make me think I was hit by another car. There was nothing close by.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736415May 7, 2026
POWER TRAIN
the sound of the front axel is unbearable, the CLIK that produces when rotating the direction of the steering wheel is very strong. ... like the sound of the wind since it has not been It seals correctly and you can feel the sound of the wind The backup camera is completely dysfunctional at night; you can't see anything clearly at all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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