Honda Prologue Complaints (2025)

143 consumer complaints on file.

• #11676763July 28, 2025
  ELECTRICAL SYSTEM

  The CCS charging door does not stay closed/locked after closing it from charging session. I opened the charger door to charge the vehicle at a charging station. Once the charge was completed, I closed the charging door. Went home and noticed the door was open.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11675858July 24, 2025
  ELECTRICAL SYSTEM:12V/24V/48V BATTERY, POWER TRAIN, ELECTRICAL SYSTEM

  The contact owns a 2025 Honda Prologue. The contact stated that the battery was charged to 50 percent. The contact went to the charging station, but the vehicle failed to charge after two hours. The contact drove to another charging station and received a charge now message to slow down, and the vehicle shut down. Additionally, the accelerator pedal was depressed, but the vehicle went into neutral. While driving 60-65 MPH, the vehicle went to 70 percent charge. There was an abnormal clicking sound coming from the axle and CV joint. While using the turn signal, the turn signal responded on the opposite side as intended and turned on the windshield wipers. The contact was unable to locate the hazard lights. The contact called OnStar, who contacted Honda for a jumpstart. Another tow company was contacted, who was unable to tow the vehicle due to the vehicle not shifting into neutral. The contact stated that another driver notified her that the headlights were off. The tow truck driver was able to locate the hazard lights and override the powertrain system. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 200.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11674177July 17, 2025
  SUSPENSION

  Vehicle: 2025 Honda Prologue Elite Issue: Clicking or knocking noise from the front axle when turning, especially at low speeds. Concern: Potential safety risk if axle fails while driving.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0