Honda Prologue Complaints

972 consumer complaints on file.

#11755861August 10, 2026
BACK OVER PREVENTION
The contact owns a 2024 Honda Prologue. The contact received notification of NHTSA Campaign Number: 26V306000 (Back Over Prevention). The contact stated that while in reverse, the rear-view camera was glitching, and the red triangle on the rear-view camera screen indicated that there was an object behind the vehicle; however, there was no object behind the vehicle. The vehicle was taken to the dealer for the recall repair however, the part to do the recall repair was not available. The manufacturer was not notified of the failure. The failure mileage was approximately 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755324August 6, 2026
POWER TRAIN
2024 Honda Prologue, 434 miles outside of warranty, CV joints failing and requires over $1,000 out of pocket. This is known defect from the manufacturer and it just showed up a few weeks ago. There are hundreds of Honda customers with the same issue. Honda has not issued a recall and refuses to qualify it under the limited warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754986August 5, 2026
SERVICE BRAKES
Please see details of NHTSA Campaign #25V433000. This is a known issue associated with a platform technology shared by GM and Honda. I purchased the vehicle as CPO on 31 July and almost immediately the parking brake warning light and the 'Service Transmission Now, Unable to Shift Soon' error code appeared on the dash. I returned the car to the dealer on 1 Aug for repairs and was told this is a 'known issue' with Honda Prologues, but there is no recall in effect for Honda. How is this possible? I am concerned with the degree of risk I could have potentially encountered due to a sudden brake failure or being stranded.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754656August 4, 2026
POWER TRAIN
The cv axle is clicking. The out cv boot is torn and leaking grease.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754065July 31, 2026
POWER TRAIN
On 7/16/26, while driving, I heard loud clicking noises when turning and sometimes while driving straight. I took the vehicle to Coggin Deland Honda for inspection and they determined that both driveshafts are broken and need replacement. The service advisor shared that this is an ongoing problem with 2024 Honda Prologues that are not being covered by warranty. He also shared that there is a class action lawsuit regarding this issue, because they knew about this issue when building the vehicle. We have filed a claim through Honda corporate. The safety of myself and children is at risk because I am no longer able to drive the car because it poses inherent risk which can cause a vehicle crash or even death. The vehicle component has been inspected by a Honda certified mechanic. The repairs cost around 2500. This is unacceptable and should be covered by the warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752637July 24, 2026
POWER TRAIN
Since I purchased the car new, there is a loud clicking sound when turning the car left or right.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752025July 22, 2026
STEERING, SUSPENSION
Makes a clicking sound when turning. Honda unwilling to repair or look at car. It's been an ongoing issue with Honda Prologue owners.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752020July 22, 2026
UNKNOWN OR OTHER, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I had the same issue that prompted a recall of the 2024 prologue, screens went completely black while I was driving on the interstate around 8 pm. The black screen spontaneously resolved after about one minute. That was really scary not having important operating info such as my speed and my GPS directions!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751900July 21, 2026
SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC, ELECTRICAL SYSTEM
The contact owns a 2025 Honda Prologue. The contact stated that on several occasions while driving at undisclosed speeds and removing the foot off the accelerator pedal, the vehicle unexpectedly came to an immediate stop. The Auto Hold, service brake assist, service stability link, high voltage light, and ABS warning lights remained illuminated. The vehicle was taken to a local dealer where the vehicle was diagnosed, and the contact was informed that the dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751869July 21, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I went to charge my car Sunday morning, and throughout the day it kept showing on the dashboard that the charge door was open. I stopped several times to check, and the charge door was actually closed, which was really strange. Later, I went into a store for less than 10 minutes. I locked my car before going inside, but when I came back out, all the windows were down. It honestly scared me because I have no idea how that could have happened. I shared my experience with a coworker who has the same car, and he told me the exact same thing happened to him. It’s so strange and concerning. This is the first time it has happened to me, but now I’m nervous about leaving anything inside the car, wondering if the windows could randomly open again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751318July 18, 2026
BACK OVER PREVENTION: WARNINGS, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING, UNKNOWN OR OTHER
While getting ready to parallel park the car, the entire screen system (dashboard, center console) went completely blank. This completely eliminates visibility to all safety aids, speed of vehicle, and warning systems. This has happened with this specific vehicle in the past, and the vehicle has been updated by Honda dealership. it has not been brought to a dealer quite yet. I am awaiting the dealerships opening and availability of a loaner vehicle. I have an ongoing case with Honda on this vehicle, Case # 16062775.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751209July 17, 2026
POWER TRAIN
Known design flaw of the CV joint failing under the weight of the vehicle causing a clicking sound when turning and eventually rendering the vehicle useless.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751143July 17, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I was traveling on Interstate 80 with adaptive cruise control set at 70. The cruise control normally recognizes slower cars ahead and slows or stops as necessary. I saw that cars were stopped ahead so I reduced the cruise control setting to 60 to "help" it slow down. However, we came up fast on the stopped cars and the car did not slow. I had to manually brake to avoid a collision. The car's speed was about 67 when I applied the brakes. The car acted like slowing to the new cruise control setting of 60 was overriding the collision avoidance. I recently had much of the software in the car updated due to a recall and the adaptive cruise control seems to be acting differently now. Weather was clear, around 4pm, and the roads were dry. We were Eastbound around a slight left curve (not sharp) and traffic was stopped ahead in all 5 lanes, so the system should have noticed the obstacles ahead.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751058July 17, 2026
STEERING
Both left and right CV axles make loud clicking, grinding noise when turning. I reported this issue to Honda at around 6,500 miles. At first I was told we are waiting for a solution. Now the dealership's service manager says that there is no safety issue and that Honda has no intention of fixing the problem. The car currently has less than 16,000 miles and the clicking just keeps getting louder. It doesn't feel safe and at the very least it's annoying and unacceptable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750933July 16, 2026
SUSPENSION
Both cv joints failed at less than 3,000 miles. They know about this but will no longer replace them as they know the new ones will fail immediately.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750362July 14, 2026
ELECTRICAL SYSTEM, POWER TRAIN
On June 11, 2026, my 2025 Honda Prologue displayed a High Voltage System Alert immediately after I attempted to charge the vehicle. The vehicle would not accept a charge and became inoperable. I brought it to the dealership the same day, and the vehicle has remained there since. The dealership first replaced the charging port, but the vehicle still would not charge. On June 24, 2026, the dealership informed me that the transmission lines from the charging port to the battery needed to be replaced. Since that date, I have not received any updates, repair timeline, or confirmation that the issue is being addressed. The vehicle is currently unusable and cannot be charged. The high‑voltage alert indicates a potential electrical system failure involving the charging system and high‑voltage components, which may pose a safety risk. The defect has left the vehicle inoperable for over a month with no resolution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750276July 14, 2026
EXTERIOR LIGHTING, VISIBILITY/WIPER
Rear backup camera image failed to provide adequate image at night. Backup lights were fully functional. Automobile lights were on and appeared fully functional. No warning lamps, messages, or symptoms of the problem appeared. Backup camera appeared fully functional in daylight. Backup camera lens was clean. Problem appeared to be either inadequate light provided by the backup lights OR inadequate image resolution in low light by the camera. As a result of this problem, the driver backed into a tree.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749578July 10, 2026
ELECTRICAL SYSTEM
Battery failed and Battery will not charge. Car has 39,000 miles and is a 2024. Has been at the dealer for 3 days. Was driving to [XXX] from [XXX]. Will have to fly back and get the car if a repair is able to be made. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749464July 10, 2026
STEERING, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
WHEN I USED ADAPTIVE CRUISE CONTROL, MY CAR TENDS TO LEAN SLIGHTLY TO THE RIGHT. IT VEERS OVER A BIT AND THEN JERKS TO THE LEFT. ALL IN ALL, I CAN'T USE ADAPTIVE CRUISE CONTROL ON THE FREEWAY WITHOUT PAYING ATTENTION. IT IS GENUINELY DANGEROUS IF VEHICLES ARE DRIVING ALONGSIDE OR BEHIND ME. OTHER THING, WHEN I USED ADAPTIVE CRUISE CONTROL FOR ALMOST ONE HOUR, THEN IT SUDDENLY BECOMES INACTIVE. IF I HAVE BEEN FOLLOW ANOTHER CAR, then what should happen when it suddenly becomes inactive??? I was very lucky at that time because there was no car in front of me. After 5,000 miles, my car began to make a slight noise on the right side when I slowed down in the city. Maybe it happened in the front drive axle assemblies or the front right low arm control.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748401July 5, 2026
ELECTRICAL SYSTEM
The screens (odometer and center entertainment console) both went blank while driving on the highway today. I had brought the vehicle in for the previous recall to have the update installed to prevent this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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