Honda Passport Complaints (2026)

54 consumer complaints on file.

#11759730August 26, 2026
UNKNOWN OR OTHER
The vehicle's infotainment system displays an OTA software update error message on every startup. Honda dealerships are unable to correct this issue without further intervention and software updates from Honda corporate. Dealer has stated that this issue may interfere with reliable over-the-air software updates, including any potential safety-related updates delivered through this OTA system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759065August 24, 2026
SEATS
I would like to register a formal complaint regarding the front seats in my 2026 Honda Passport TrailSport Elite. The seat ventilation system creates significant discomfort around the tailbone, making it extremely difficult to tolerate drives of any meaningful length. I did not raise this concern sooner because my wife typically drives the vehicle and had accepted the discomfort as “normal.” It is not normal. I recently drove the vehicle to a store only 1.5 miles away, and by the time I arrived, the pressure and discomfort on my tailbone were already difficult to tolerate. This issue is not merely uncomfortable; it is a significant distraction for the driver and, in my opinion, a safety concern. A premium trim vehicle should not create this kind of problem. If anything, it should provide a high level of comfort. I have contacted the dealer where I purchased the vehicle, but their only proposed solution has been for me to trade it in for another new vehicle, which would leave me at a financial disadvantage. I believe Honda should recognize this as a design flaw and offer affected customers an appropriate remedy, such as replacement seats that resolve the issue or compensation that would allow customers to purchase aftermarket seats that do not have this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11756372August 11, 2026
STEERING
The steering wheel clicks when turning. Purchase dealership did nothing. 2nd Honda dealer ship replaced the clock spring and steering column. Helped for a day then the noise returned. Additionally, there’s a dead spot when turning. It feels like a pause and the the vehicle takes a minute to catch up. Very unnerving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755655August 8, 2026
POWER TRAIN
PASSPORT 10 SPEED HARSH SHIFTING AT LOW SPEEDS. DOES NOT SHIFT FROM LOWER GEARS SMOOTHLY. ENGINE REVS BETWEEN GEARS. IT'S A HYDRAULYIC SHIFT FLARE. IN ADDITION, HARSH DOWNSHIFTING AND ABRUPT DECELERATION WHEN LIFTING OFF THE GAS PEDAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11755279August 6, 2026
POWER TRAIN
The contact owns a 2026 Honda Passport. The contact stated that the wheel alignment was required due to an off-center steering wheel. The contact stated that on the second day of ownership, the vehicle shuddered, jerked, lurched, and hesitated while depressing the accelerator pedal. No warning lights were illuminated during the transmission failure. Additionally, the multi-view camera system malfunctioned while driving, and several unknown warning lights were illuminated. The vehicle was taken to a dealer, where it was determined that the transmission and the camera system needed to be replaced. The vehicle was repaired; however, the transmission failure recurred within five minutes of retrieving the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. A district manager informed the contact that the transmission function was related to the adaptive learning and might be resolved with continued driving. The contact stated that the manufacturer failed to accept responsibility for the failure. The failure mileage was approximately 190.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754870August 4, 2026
FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
The vehicle’s software can’t be updated due to a well known long standing error. This could effect safety systems, I was told that my car has four updates (dealer)which can’t download/install due to this OTA problems. Whats worse is that Hondas engineers looked at my vehicle’s systems and reported no pending updates. Short story, this has been years of errors that Honda can’t fix. Dealer said that repairs could potentially “brick” my vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754813August 4, 2026
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
I was driving approximately 70 MPH, on a freeway in rain; I moved to the passing lane to go around a semi-truck. Spray from the semi was heavy but I could still see the road. Suddenly, the car brakes engaged very strongly. We were jolted forward in our seats. Had a car been following me, that driver may not have had time to brake himself. I believe the dash flashed a large braking sign. It only happened once. I'm reporting it to the dealer tomorrow for the first time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754206August 1, 2026
VISIBILITY/WIPER
On July 31, 2026, we we're driving north on interstate 81 in northeastern Pennsylvania when a small rock flew up from another vehicle striking the windshield and creating a small star-shaped crack in the windshield.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754204August 1, 2026
VISIBILITY/WIPER
On June 29, 2026, we were driving on interstate 87 near the Albany airport when a small rock struck my car windshield which caused a small, star-shaped crack on the driver's side of my windshield. I took the car immediately to a Safelite location near the Albany airport to try and have the star repaired at their facility however the effort failed and turned the small star shape into a one foot crack going across the windshield. It was eventually replaced at another Safelite the following week.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753670July 30, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My 2026 Honda Passport has experienced two separate “phantom breaking” events while I was driving on clear roadways without any other traffic. Both events occurred while driving with cruise control set at 35 mph.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752729July 24, 2026
STRUCTURE:BODY
I took my card to Honda Of Staten Island. An advisor took a ride in my car and heard the knocking noise from under the Honda Passport. He asked to have the car be put on a lift to make sure there was nothing dangerous with the passport, after it was checked by a mechanic, they said it was safe to drive, the noise has become louder. I checked on Honda's website with my Vin, and nothing comes up on recall, however when I look with my model, year it says Rr Subframe bolt. I am hoping that Honda does not say they can't find anything wrong when I clearly hear the noise Honda's website is describing. I thought I inform NHTSA about this. I don't want to get into an accident or for that matter anyone else because of this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752332July 23, 2026
UNKNOWN OR OTHER
The sunroof shattered without any impact issue, while we were driving down the road at approximately 65 MPH. If the sunshade had not been closed the driver and two passengers would have been showered in glass risking serious injury. The driver would have been challenged to maintain control risking serious injury to those in his vehicle and others on a busy highway. High Risk incident. I'm from Iowa and purchased the vehicle in Des Moines. The sunroof failed in just north of Greeley Colorado, and I had to have the repairs completed in Greeley, at the Honda dealer. The dealer claims that "glass is not a warranty item" unless I can prove a defect existed. Well, the sunroof essentially exploded and there's not much left to be able to prove the defect. My dealer in Des Moines would have supported a warranty claim. No one other than the Honda dealership in Greeley Colorado has inspected the damaged parts. There was absolutely no warning that the sunroof was about to fail catastrophically. We were driving at ~65 MPH in hot weather ~95 degrees, when a sudden heavy rain shower occurred, along with a corresponding sudden drop in temperature; 15-20 degrees, and we heard a very loud bang on the sunroof, like a baseball bat hitting the roof, and then we could hear glass shards on top of the sunshade. I pulled off the road and examined to sunroof to see that it was completely shattered or exploded. Fortunately, the rain stopped as suddenly as it started, and we located a Honda dealer in Greely and had them make repairs as the vehicle was not drivable with the sunroof shattered. Initial price quoted was $1,218 and the final price a week and a half later was $4,101. Honda denied my warranty claim, and insurance denied claim since there was no hail.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752246July 22, 2026
UNKNOWN OR OTHER, ELECTRICAL SYSTEM, LANE DEPARTURE: WARNING
The seat memory of the vehicle will reset itself every few days. This is while using the same key fob and driver profile. Android auto does not stay connected wired or wireless. This is after the vehicle has been factory reset, new cables used and phone reset. Buzzing/ grinding noise while breaking Blind spot sensors do not beep while the setting is activated to beep
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752177July 22, 2026
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, ELECTRICAL SYSTEM
My 2026 Honda Passport TrailSport Elite has twice applied its brakes on its own, with no obstacle, vehicle, or hazard in front of me to justify braking. On July 13, 2026, at approximately 5:36 p.m., I was driving in evening traffic when the vehicle suddenly braked hard on its own. Nothing was in front of me. The car behind me nearly rear-ended me and had to brake sharply to avoid a collision, and the driver reacted with road rage. On July 16, 2026, at approximately 6:03 p.m., my young son was in the vehicle with me. While I was driving in traffic, the vehicle again braked on its own with no obstacle ahead. A sedan behind me nearly rear-ended me. This sudden, uncommanded braking happens without warning while I am driving in traffic and has nearly caused a rear-end collision on both occasions. It is terrifying and I no longer feel safe driving this vehicle, especially with my child. The same vehicle also has ongoing electrical and drive-power failures (loss of power while driving, repeated stalling in reverse, and complete no-start events) that I have reported separately. Three dealerships have been unable to identify or correct the problems. No crash has occurred yet, but only because the drivers behind me reacted in time. The vehicle is available for inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751975July 22, 2026
UNKNOWN OR OTHER
Auto stop / start system. When engaged and engine turns off like at a stop sign, once I press on accelator engine will ratttle, sputter and sometimes steering wheel will briefly lock or turn all before it comes back on completely and is ready to drive. This has happened several times to me. Has almost caused a crash after I attempted to pull onto a cross road in traffic. The system cannot be permantely deactivated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751522July 20, 2026
ENGINE
The vehicles trouble screen on the dash summoned us to engine problems. Do not drive over 40 and notify your dealer immediately. We did so, Honda America sent a tow truck picked up the vehicle and sent it to the dealer. The next day the dealer contacted us and said they found excessive carbon on all the engine valves and all 6 cylinders were miss firing. The dealer gave us a loaner, after several phone conversations with the dealer and honda America they gave us the vehicle back. They walnut blasted the valves to clean the carbon and Honda America is investigating the issue. This vehicle is a 2026 passport with 24000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750435July 14, 2026
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
On July 11, 2026, while driving, the vehicle suddenly experienced multiple system failures. The dashboard illuminated with numerous warning lights, including a flashing check engine light, indicating multiple system malfunctions. The vehicle was towed to the dealer due to the severity of the issue. It is currently at the dealership for inspection and diagnosis. I have not yet received a diagnosis or confirmation of the failed component(s) from the dealer. No warning lights, messages, or symptoms appeared prior to the sudden failure. The abrupt illumination of multiple warning lights while driving created a significant safety concern regarding the reliability of critical vehicle systems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749880July 12, 2026
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, STEERING
My 2026 Honda Passport TrailSport Elite (purchased new May 2025) has repeated, intermittent failures of the electrical system and drive-power (propulsion) function, beginning at ~16,700 miles. Severe symptoms first appeared in May 2026: multiple dashboard warning lights and error messages illuminating at once, and the instrument panel cutting in and out while driving. Sometimes a cascade of warnings precedes a failure; at other times the vehicle loses power or stalls with no warning at all. On July 4, 2026, the vehicle lost all drive power and shut down while I was driving ~75 mph on the highway, creating a substantial risk of a collision and of being struck by surrounding traffic. On four occasions (5/15/26, 5/22/26, 5/31/26, 7/9/26) it stalled immediately after being shifted into reverse. On multiple occasions it failed to start or had no electrical power, stranding me while traveling with my children. Additional failures: the driver's door intermittently will not lock or unlock, the exterior mirrors fail to fold and must be moved by hand, and the seat memory resets without input. Because the failures are intermittent, neither dealer could reproduce the condition on demand. The Waco, TX dealer (6/1/26) could not duplicate the concern and performed no repair. The Lufkin, TX dealer (6/8/26) said it could find nothing wrong, replaced the battery, and the failures continued unchanged. No specific failed component has been identified. The vehicle has been inspected only by Honda's authorized dealers. It has not been inspected by police, insurance, or an independent service center, as no crash has occurred. No crash or injury has occurred, but a vehicle that loses power at highway speed and stalls in reverse creates a substantial crash risk. The vehicle is in my possession and available for inspection upon request, along with video of several failures and dealership repair records.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11748147July 3, 2026
SEATS
I purchased a Honda Passport Trailsport Elite on 6/29/26. I had a 3 hr drive ahead of me. After driving approximate 8-10 miles, the seats became extremely uncomfortable to the point that I had to turn around and go back to the dealership. There was excessive pressure on my tailbone/coccyx and caused so much discomfort that I could no longer sit in the seat. It was impossible to get the seat to a comfortable and safe position while driving. The passenger seat was similar, but not as severe as the driver. Both driver and passenger are unable to sit in the seats for any length of time. When returning to the dealership they agreed that the seats felt very uncomfortable and understood why a person could not safely and comfortably drive any distance. Apparently the fan box for ventilated seats, are the cause of the excessive pressure on the tailbone/coccyx. The dealer fully agrees that the car could not be driven for any length of time with that defect. It would eventually cause a person to develop back issues from the pressure on the spine area. It is now 7/3/26 and my newly purchased car is still at the dealers lot. I tested 2 prior Passport Elites at 2 other dealers and neither had this issue. Apparently this is a huge issue with the new Passport Elite vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746373June 25, 2026
UNKNOWN OR OTHER
My passenger rear panel window just cracked out of nowhere. Nothing hit it, it just completely shattered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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