Honda Passport Complaints

1,683 consumer complaints on file.

#10107013January 7, 2005
ENGINE AND ENGINE COOLING
CONSUMER SAW OIL ON THE FLOOR OF THE GARAGE. CONSUMER TOOK THE VEHICLE TO DEALER FOR INSPECTION. VEHICLE WAS NOT BEEN REPAIRED, AND WAS NOT INCLUDED IN CAM SHAFT SENSOR RECALL 94V132000, WHICH WAS TEN YEARS OLD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10102913December 14, 2004
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
FUEL SENDING UNIT MALFUNCTIONS CASUING LOW/INCORRECT READING ON FUEL GAUGE AND ENGINE LIGHT WARNING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10100457November 24, 2004
SERVICE BRAKES, HYDRAULIC
AFTER A MAJOR SERVICE MAINTENANCE SCHEDULE PERFORMED BY MOSES HONDA, 6018 U.S. 60 RT. EAST OF BARBOURSVILLE, I NOTICED A SEVERE DEPLETION OF BRAKE PEDAL ON MY 1999 HONDA PASSPORT WHILE STOPPED AT A TRAFFIC LIGHT. I IMMEDIATELY TOOK THE VEHICLE TO MOSES AUTO SERVICE AND EXPLAINED WHAT WAS HAPPENING. THE SERVICE MANAGER HAD A TECHNICIAN TO INSPECT THE VEHICLE AND SUBSEQUENTLY ADDED BRAKE FLUID. THE SERVICE MANAGER EXPLAINED MORE ATTENTION WOULD BE AVAILABLE ON MY NEXT SERVICE DATE. AFTER MY NEXT SERVICE DATE NO MENTION OF THE BRAKE PROBLEM WAS ADDRESSED. ON NOVEMBER 23, 2004 I WAS TRAVELING WEST ON RT. 60 AND PASSED THROUGH A TRAFFIC LIGHT AT EXIT 15 I-64 AND WAS CONFRONTED BY A GRAY VAN SUDDENLY STOPPED. I IMMEDIATELY THRUST MY FOOT ON MY BRAKES, TO NO AVAIL. I SUBSEQUENTLY COLLIDED WITH THE VEHICLE IN FRONT OF ME. IT WAS A HORRIFYING EXPERIENCE WITH THE OPERATION OF THE AIRBAGS, SMOKE AND NOISE. THERE WAS A CABELL COUNTY DEPUTY SHERIFF NEAR THE SCENE WHO DID THE REPORTING AND INVESTIGATION. LATER THAT SAME DAY I ONCE AGAIN PASSED THROUGH THE ACCIDENT SCENE AND DISCOVERED NO TIRE SKID MARKS. THIS HAS AROUSED MY SUSPICION ABOUT THE BRAKES. THE VEHICLE IS STORED AT PAUL'S GARAGE. 6141 CHILDERS RD. BARBOURSVILLE, WV PH.304-736-4531. I WOULD LIKE FOR YOUR OFFICE TO INVESTIGATE THIS VEHICLE FOR BRAKE FAILURE BEFORE REPAIRS BEGIN. THANK YOU, JAMES H. PARSONS
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10099859November 12, 2004
ENGINE AND ENGINE COOLING
WHILE DRIVING ENGINE WARNING LIGHT ILLUMINATED. CONSUMER PULLED OVER, AND HAD THE VEHICLE TOWED. DEALERSHIP INFORMED THE CONSUMER THAT THE PROBLEM PERTAINED TO ENGINE SLUDGE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095346November 12, 2004
EQUIPMENT
DRIVER'S SIDE FLOOR MAT INTERFERED WITH THE ACCELERATOR PEDAL. RECALL 97V206000 WAS ISSUED, HOWEVER, THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK *TC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098544November 9, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
IN MY SECOND YEAR OF OWNING MY 1999 HONDA PASSPORT, I BEGAN TO EXPERIENCE A JARRING JOLT WHEN TAKING OFF FROM A STOP IMTERMITTANTLY. NOW, ABOUT A YEAR LATER, THIS HAS GROWN TO A VIOLENT BANGING JOLT WHEN ACCELERATING, AND A FULL SLIPPING BETWEEN GEARS AS I PROCEED. THIS GREW WORSE VERY FAST, AND NOW I NEED TO REPLACE THE TRANSMISSION, AT A COST OF OVER $4,000.00, ACCORDING TO BELL ROAD HONDA IN PHOENIX. I'M AT A LOSS, AND NEED HELP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10097087November 9, 2004
SEAT BELTS:FRONT
THE CONSUMER NOTICED THAT THE PASSENGER FRONT SEAT BELT LOCKED UP. THE CONSUMER WAS UNABLE TO MOVE WHILE SEATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. *JB THE SEAT BELT LOCKS UP WHILE VEHICLE IS MOVING, AND SOMETIMES SEAT BELT WILL NOT RETRACT. *AK THE CONSUMER WAS INFROMED THAT NOTHING WAS WRONG WITH THE SEAT BELT. *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10098187November 2, 2004
ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
1994 HONDA PASSPORT BUILT IN MAY OF '94 SUFFERS FROM OIL LEAKING FROM DISLODGED CAM SHAFT ON TO MANIFOLD. THIS PROBLEM HAS BEEN DIAGNOSED BY A CERTIFIED ISUZU MECHANIC (ISUZU MAUFACTURED THE PASSPORT). HONDA HAS A SAFETY RECALL CAMPAIGN FOR THIS VEHICLE ABOUT THIS PROBLEM, BUT THE CAMPAIGN IS FOR VEHICLES UP TO APRIL OF 94 NOT MAY. BECAUSE OF THIS HONDA SAYS THAT THE DO NOT HAVE TO REMIDY THIS PROBLEM. HAS NOT CAUSE FIRE YET BUT HAS CAUSED ALL OF THE SYMPTOMS OF RECALL PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10096376October 25, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2000 HONDA PASSPORT STALLED ON ME ONE THURSDAY MORNING AND CALLED AMERICAN HONDA TO FIND OUT IF THE PROBLEM IS COVERED BY THE WARRANTY. I WAS INSTRUCTED BY AMERICAN HONDA TO HAVE THE CAR TOWED TO A NEAREST DEALERSHIP TO BE DIAGNOSED FOR ANY MECHANICAL FAILURE AND GIVEN A CASE# FOR THIS INCIDENT. I RECEIVED A CALL THE FOLLOWING DAY FROM THE DEALERSHIP WITH REGARDS TO WHAT THE PROBLEM WAS. THEY TOLD ME THAT IT'S A BROKEN TRANSMISSION SEAL THAT CAUSED MY CAR TO STALL AND I WAS GIVEN AN ESTIMATED WORK ORDER OF $385. I FOLLOWED UP WITH AMERICAN HONDA AND INFORMED THEM OF THE SITUATION DOWN TO ME RENTING A REPLACEMENT VEHICLE WHILE IT'S BEING REPAIRED. I WAS INFORMED THAT THEY ARE GOING TO EVALUATE THE PROBLEM AND WILL REIMBURSE ME FOR THE REPAIR IF IT FALLS WITHIN THEIR "SAID" GUIDELINES. SO I WENT AHEAD AND PAID FOR THE ORDER 2 DAYS LATER FOR $333.44 AND $13.34 OF WHICH IS THE COST OF THE PART AND THE REST IS THE DEALERSHIP'S LABOR COST (RIDICULOUS) NOT TO MENTION $27.72/DAY FOR MY CAR RENTAL FOR 2 DAYS. MONDAY CAME AND I RECEIVED A CALL FROM AMERICAN HONDA STATING THAT THEY DID A FOLLOW UP ON THE REPAIR AND THEY DECIDED THAT THE REPAIR COST WERE NOT CONSIDERED "PRE-MATURE DEFECT" THAT I DO NOT QUALIFY FOR A REIMBURSEMENT FROM AMERICAN HONDA.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10095946October 18, 2004
UNKNOWN OR OTHER
8/12/2004 2000 HONDA SOLD AT APPLE HONDA AS A CLEAN CAR NO HITS 2 DAYS LATTER I FOUND OUT THAT THE CAR WAS HIT THERE IS OVER $4000 IN REPAIRS NEED TO MAKE THE CAR DESIRABLE AND OR CLOSE TO WHAT I PAID FOR IT I AM TOLD THEY CAN DO NOTHING ABOUT IT BY AMERICAN HONDA THIS CAR SHOULD NOT HAVE BEEN SOLD FOR OVER $140000 . *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10096729October 13, 2004
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING 45 MPH, THE TIMING BELT SLIPPED OFF THE ENGINE AND CAUSED ENGINE FAILURE. THE CONSUMER MANAGED TO PULL OVER AND HAD THE VEHICLE TOWED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093455October 1, 2004
ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING, STRUCTURE:FRAME AND MEMBERS
I BOUGHT THE CAR AT 74,671 MILES, IT WAS BURNING 1/2 QUART EVERY 500 MILES. AT 80,044 MI THE ENGINE WAS REBUILT WITH NEW RINGS, VALVE SEALS AND THE WHOLE WORKS. THE ENGINE IS STILL BURNING THE SAME AMOUNT OF OIL, AND HAVE TROUBLES WITH OTHER THINGS. SUCH AS BELTS,CRANK PULLEY,INSTRUMENTS,4X4 VALVES AND FRAME CORROSION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10093124September 23, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION SEEMS TO BE SLIPPING, IT SHIFTS IN A DRAMATIC LOUD MANNER. A LARGE JOLT OCCURS WHEN CHANGING GEARS. THIS OCCURS COMPLETELY SPORADICALLY, IT WILL FUNCTION NORMALLY FOR A FEW DAYS AND THEN MALFUNCTION SEVERAL TIMES, AND THEN RETURN TO NORMAL. WHEN TAKEN TO TRANSMISSION SHOP I WAS TOLD IT WAS FINE, THIS IS PARTLY DUE TO THE FACT THAT THERE IS NO WAY TO CHECK THE TRANSMISSION FLUID WITHOUT DROPPING THE PAN. THIS PROBLEM HAS PERSISTED FOR A FEW MONTHS AND STILL CONTINUES TODAY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092008September 14, 2004
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
AFTER STARTING THE VEHICLE FUEL GAUGE WOULD READ WRONGLY. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10092180September 14, 2004
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
WHILE DRIVING, IN INCLEMENT WEATHER WINDSHIELD WIPERS CAME ON AND OFF. DEALER WAS AWARE THIS WAS AN INTERMITTENT PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088492August 24, 2004
ENGINE AND ENGINE COOLING:ENGINE
EXCESSIVE VALVE TRAIN NOISE AT 84000 MILES, WAS TOLD THIS IS A COMMON PROBLEM WITH THESE VEHICLES HOWEVER NO RECALL OR HELP INFO EXISTS AT HONDA MOTOR, SIMILAR PROBLEMS REPORTED WITH ISUZU RODEO ENGINES (SAME MODEL), I AM UNSURE OF EXTENT OF DAMAGE OR ENGINE RELIABLITY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088387August 23, 2004
ENGINE AND ENGINE COOLING:ENGINE
HAVE BEEN EXPERIENCING KNOCK IN THE VALVES. HAVE TAKEN THE TRUCK TO MULTIPLE REPAIR FACILITIES AND IT IS STATED AS BEING "NORMAL" FOR THE PASSPORT/RODEO VEHICLES. STATEMENTS HAVE BEEN MADE BY OTHER OWNERS OF THAT SAME VEHICLE. ISUZU/HONDA SAY IT HAS TO DO WITH TYPE OF GAS/OIL USED. I HAVE ONLY EVER USED THE RECOMMENDED 5W30 WITH 87 OCTANE. I HAVE NO WHERE ELSE TO GO. EVERYONE I TALK TO KNOWS THAT IT IS A PROBLEM, BUT THERE IS NO FIX OR BULLETIN POSTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088402August 23, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
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
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089727August 20, 2004
STRUCTURE
PROBLEMS CONCERNING THE FITTED GRILLE GUARD ON VEHICLE. *MR (INSUFFICIENT WARNING) THE "GRILLE GUARD," SAFETY FEATURE WAS INOPERATIVE. THE CONSUMER REQUESTED COMPENSATION FOR MEDICAL BILLS, LOSES, REPAIR, AND SUFFERING. *SC *JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10083690July 28, 2004
AIR BAGS:FRONTAL
WHILE DRIVING AT 50 MPH VEHICLE COLLIDED WITH A DEER. CONSUMER WAS WEARING SEAT BELTS, BUT THE AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES, AND NO POLICE ARRIVED ON THE SCENE.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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