Honda HR-V Complaints

1,878 consumer complaints on file.

#11707377December 28, 2025
UNKNOWN OR OTHER
I had just arrived home from a short 2 mile drive and was sitting in my car for a few minutes with the vehicle running when the rear glass suddenly shattered. Confused and startled, I got out of the car to inspect what happened and noticed the the entire glass was shattered and left and right edges broken more than the rest. While taking photos, the middle of the glass caved in. This is a known issue, and the manufacturer issued a recall regarding this. The rear windshield was replaced last December by the dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707270December 27, 2025
ELECTRICAL SYSTEM
Vehicle experienced critical ignition system failure while parked - the engine would not turn off despite repeated attempts over 20 minutes. The vehicle has a communication failure between the ignition switch and the Body Control Module/Keyless Access Unit, creating a stuck electronic latch circuit (B12D3 latch error). This is consistent with Honda TSB 20-116. The keyless start system warning appeared on the dashboard. Unable to shut down the vehicle through normal means, I was forced to manually pull the fuel pump fuse from the fuse box and then disconnect the battery while the engine was still running. This created an extremely dangerous situation requiring me to work in the engine compartment with live electrical systems. The vehicle lacks proper failsafe shutdown mechanisms. This communication failure and stuck ignition circuit poses serious safety risks including fire hazard, carbon monoxide poisoning if in enclosed space, and electrical system damage. No officially stated emergency stop solutions had worked for this vehicle included the triple press and long press.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706105December 19, 2025
VISIBILITY/WIPER
Drove to work on Friday morning 12/12/25. Parked my car in my work parking lot. At 5pm when I returned to my car, when I entered my car and closed the door, I heard a shattering noise, I looked around and in my rearview mirror I saw a hole right through the middle of my rear window. I exited my car and when I closed the door, the rest of the window finished shattering and fell in. I found out there was a soft recall regarding the rear window and the adhesive used. I went to the Yonkers service center on 50 Yonkers Ave here in Westchester County on Saturday 12/13/25,spoke with a rep who was very courteous, explained the recall I found on-line regarding rear window recall and set up an appointment for that Monday 12/15/25. Dropped off car to service center, received a call the next day from the rep saying they cannot do anything about it because the Technician found nothing wrong. I explained it was a manufacturers defect and it should be covered. Then called the dealer and I explained the situation, called me back and gave me the same explanation. I then reached out to the corporate offices and they said I would have to pay out of pocket. I find this very unacceptable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705514December 17, 2025
POWER TRAIN
I am submitting this complaint regarding a sudden and unsafe CVT transmission failure on my Honda vehicle. While driving, the vehicle began shaking violently, lost the ability to accelerate, and multiple warning indicators illuminated, including the check engine light. The vehicle was unable to be driven safely and had to be towed. A diagnostic inspection performed by an authorized Honda dealership confirmed CVT failure consistent with Honda Service Bulletin #21-047, including the presence of transmission belt material in the fluid. This failure mode is documented by Honda as a known manufacturing defect that can cause loss of power and drivability. I contacted Honda Corporate Customer Relations and opened a case on 12/3. Despite multiple communications, Honda has denied goodwill or warranty assistance solely based on warranty expiration, without addressing the documented defect or the safety implications. I specifically requested that Honda provide a written explanation detailing the technical basis for denying coverage on this safety-related failure. Honda has not provided any written denial or defect analysis. I am submitting this complaint to ensure the incident and defect are formally documented for safety review. Case #: 16018708
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705029December 15, 2025
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
The instrument cluster "flickers" due to a bad connection. This cluster contains the odometer, fuel gauge, and other vehicle information. It does not work at all when the outdoor temperature is cold. I took this to my Honda dealer and they state it was a bad connection and I would have to pay to replace the whole cluster for $1800. This is unacceptable and Honda should have to fix this as it is a known problem - this has the potential to cause an accident for someone to run out of gas in busy traffic. And not being able to see the odometer/mileage or oil life indicator is not acceptable. This has been a life of the car problem which has gotten worse and is no longer working no matter the outside temperature.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705200December 15, 2025
ELECTRICAL SYSTEM
The instrument panel with the odometer and gas gauge goes out completely at random times. Before the panel goes dark, the display flickers chaotically. I always note the issue to the dealership when I service my car. On the 2nd occasion, I was told the entire panel would have to be replaced at a cost of $1800. I told the service tech that I could not afford that expense. His recommendation was to bang on an area close to the display with my fist to get it to reappear. He actually demonstrated how to do it. The Honda Dealerships are aware of the problem and admit it’s a manufacturing design flaw. I have tolerated this for several years thinking Honda would offer compensation for the problem. However, yesterday when it was working, an alert appeared in the middle of the display about an issue with my fuel cap. I’m aware that the fuel cap issue is related to a recall, but if the display had not been working I wouldn’t have seen the alert because I wasn’t aware that alerts appear on that display and I realize now that I can miss an urgent alert. To me that’s a huge safety issue! I’ve seen hundreds of complaints online about this, and I know it’s caused by cracks in the solder. I would like for Honda to be accountable and let customers have this repaired at no charge.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705133December 15, 2025
UNKNOWN OR OTHER
My vehicle, 2025 Honda HRV EX-L is experiencing paint defects. It does not even have 3000 miles on it, and the paint is peeling. The color is Crystal Black Pearl, and even though outdoor elements are removed from the vehicle immediately, the car is still experiencing paint damage. The paint is cracking and peeling off in multiple areas where outside elements have hit it (tree sap, bird poop, pollen, etc.), the damage is still occurring even if removed immediately. Honda will not honor their paint defect warranty, as they claim this is environmental damage that would not be covered under their paint defect warranty. I was informed that their paint warranty only covers events where the paint is bubbling and cracking from under the paint, or rust is occurring. This defect is happening on a new vehicle, whereas older modeled black vehicles at the same residence, who leaves these environmental elements on the cars longer than I, do not experience the same damage in the slightest. Another vehicle within the same household that was purchased at the same Honda Dealership, about 2 months prior to my purchase, same environment/neighborhood/outside exposure, just different make (CRV) and color (blue) and isn't experiencing paint damage like this black crystal pearl color on the HR-V. Having to pay over $2000 out of pocket to fix the paint on these areas.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704885December 13, 2025
POWER TRAIN
Transmission failed, metal shavings in the system
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704730December 12, 2025
STEERING, WHEELS, POWER TRAIN
While driving, the vehicle experienced a serious steering malfunction. The right front wheel does not respond properly to steering input, while the left wheel responds normally, resulting in uneven steering and loss of directional control. The issue occurred without warning and created an immediate safety risk, especially during turns and lane changes. The vehicle became difficult to control and unsafe to operate. The problem has occurred more than once and is not consistent with normal wear and tear for a vehicle of this age and mileage. A Honda dealership inspected the vehicle and recommended replacement of the complete steering rack, including inner tie rods, boots, and clamps. The dealership also recommended replacement of the right drive axle due to a damaged outer joint. No warning lights or dashboard messages appeared prior to the failure. The vehicle required inspection and repair due to the safety risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704641December 12, 2025
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, LANE DEPARTURE: WARNING
My Car Loosing Power The screen is black there is nothing showing on the dashboard this has been happening since August 2025 The SUV accelerate while I am driving or braking even when all of the lane changing and braking systems are turn off this happens often whenever I am driving the vehicle. It feels like someone else is in control of my car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703732December 8, 2025
ELECTRICAL SYSTEM
The electrical component on the dash that shows the gas gauge does not work during cold weather or rain mostly. I have looked this up online and many people have the same complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703851December 8, 2025
POWER TRAIN
Driving on interstate when vehicle suddenly downshifted resulting in lurch slowdown and high engine rpms. Pulled to median. Shift indicator light flashes, dash Brake System warning light flashes, Parking system warning lights, check engine light on. Attempted to drive to nearby dealer for troubleshooting. Vehicle drives when put into gear, but must paddle shift into higher gears. After couple seconds automatically downshifts again. Paddle shifting will shift into higher gear, but returns to lower gears automatically. Shop says transmission test shows P271E, 83-16 warning error so transmission must have failed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703435December 6, 2025
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: ASSIST
Multi purpose camera warnings. All radar lights on and won’t go off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702888December 4, 2025
STRUCTURE:BODY
The white orchid paint is peeling off on top of car and sides
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702227December 1, 2025
ELECTRICAL SYSTEM
Just bought this car in a private party sale. As with other complaints posted on this site, the car has issues with its electrical system related to its Dashboard and specifically the right display showing the mileage, fuel gauge, outside temperature, etc. Intermittently (and possibly related to cold weather), the entire dashboard will either flicker with unintelligible information and/or go completely black where no info will show. This will happen upon start or after driving a short bit and last several minutes. Very concerning as you will not be able to view mileage and fuel levels. My guess is this has been happening for some time. There should be a recall to fix this as from looking at your complaints and internet research, this is affecting many, many vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11702021November 29, 2025
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
Odometer display issue-I’m having an issue where the odometer/trip/fuel display is dark when I start the car and then it will flicker on and off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701628November 26, 2025
AIR BAGS, SERVICE BRAKES, ELECTRICAL SYSTEM
On March 11, 2025 I took my car to Gardena Honda for a fuel pump recall for my 2018 Honda HR-v ex. On September 17, 2025 I had a system malfunction where the doors were locking and unlocking the dashboard went black and a car symbol with doors opened appear on the dash, the car shut off and I tried to brake but they did not work, I hit a car in front of me and when the airbags did not deploy I hit my mouth on the steering wheel and knock out 3 of 4 teeth that I had work done on. A scan tool was put on my vehicle when I got it home and there was two codes showing B00D5 occupant classification sensor fault and U0416 invalid data received from vehicle dynamic control module. I came to this website because i wanted to know was there any other recalls and found out there was 3 on the make model and year of my vehicle. # 135 Vehicle Brake System, low pressure fuel pump, and the fuel pump inside the fuel tank
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11701724November 26, 2025
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, VISIBILITY
The contact owns a 2024 Honda HR-V. The contact stated while driving approximately 60 MPH, the Collision Mitigation Braking System (CMBS) warning light illuminated, and the vehicle independently decelerated. Several unknown warning lights were illuminated. Additionally, the contact stated that the vehicle warned the driver of the vehicle proximity to another vehicle, or of driving out of the intended lane erroneously. The contact stated that while attempting to roll down the passenger’s side window, the window failed to respond as intended. The vehicle was taken to an unknown local dealer on several occasions and was diagnosed with an engine oil leak, debris in the window module, and the battery needed to be replaced. No additional information was available. The manufacturer was made aware of the failure. The failure mileage was approximately 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701172November 24, 2025
VEHICLE SPEED CONTROL
The contact owns a 2019 Honda HR-V. The contact stated that while slowly pulling into a parking space, while in the process of depressing the brake pedal to stop the vehicle, the vehicle unintendedly accelerated and crashed into a building. There were no reported injuries, fire, or an air bag deployment. A Police report was filed. There were no warning lights illuminated. The vehicle was towed to a tow lot. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 38,500.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11701076November 23, 2025
UNKNOWN OR OTHER
On the driver's dashboard, the right side gauge of the dash blinks out and shows unreadable letters/characters. This makes it impossible to read this gauge and see how much fuel is remaining in the car. It is most problematic in colder months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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