Honda HR-V Complaints

1,878 consumer complaints on file.

#11730069April 8, 2026
STRUCTURE:BODY
I own a 2024 Honda HR-V. During the second winter of ownership, the windshield cracked under normal conditions without any known impact, collision, or external force. The vehicle was taken to an authorized Honda dealership for inspection. The dealership did not document any cause of the crack and did not identify any impact damage. Instead, they only provided an estimate for replacement. Despite the lack of documented external cause, the manufacturer has classified the damage as “external” and declined responsibility. I am concerned that this may indicate a potential defect in the windshield or structural stress issue, as the crack occurred without any identifiable external trigger. I am submitting this report to ensure this issue is documented in case similar incidents occur with other vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729760April 7, 2026
STRUCTURE:BODY
Rear Hatch glass has shattered while the vehicle is unoccupied two times now. Honda said it was inspected and was fine after the first rear glass was replaced and then the same thing happened again. They state they have no recall, just a safety inspection. Service bulletin 24-012. First Date of damage: 12/15/2023 Second Date of Damage: 3/30/2026
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729739April 7, 2026
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, VEHICLE SPEED CONTROL:CRUISE CONTROL
The contact owns a 2024 Honda HR-V. The contact stated that while driving at various speeds, the instrument cluster went black. The contact stated that the failure had occurred while the cruise control was activated while driving in the rain or whenever the weather was dry. The contact stated that the failure was intermittent, and there was a message that several undisclosed safety features were disabled. The contact had taken the vehicle to a local dealer on several occasions; however, the dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 29,853.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729377April 6, 2026
STEERING
Subject: Safety Defect Report – Steering Wheel Lock-Up & Lack of Notification – 2022 Honda HR-V Description of Incident: I am reporting a severe, life-threatening safety defect regarding the steering system of my 2022 Honda HR-V. While driving, the steering wheel suddenly and unexpectedly locks up, making it nearly impossible to steer. This has occurred more than three times recently, with increasing frequency. Key Safety Concerns: •Sudden Loss of Control: The steering becomes rigid without warning, creating an immediate risk of a crash. This has occurred during each of my last three trips. •Lack of Manufacturer Notification: According to official NHTSA Recall 24V-744, the "sticky steering" gearbox recall includes certain 2022–2025 Honda models. However, I never received a recall notice for my vehicle. •Contradictory Information: My research confirms that the 2022 model year and the HR-V model are specifically named in the broad recall for this steering gearbox defect. Despite my vehicle exhibiting the exact "sticky" and locking behavior identified in the recall, I have not been contacted by Honda for the free repair. •Manufacturer Acknowledgment: Both my local dealer and Honda corporate have confirmed that 2023 and newer models are being recalled, yet my 2022 model—built within the same production window and using the same faulty supplier parts—is not being prioritized for service. Request for Action: I request that NHTSA investigate why 2022 HR-V models experiencing these dangerous failures were not included in the primary notification mailing. I urge NHTSA to ensure that all 2022 HR-V owners experiencing this steering gearbox failure are granted access to the free repair (gearbox or worm gear spring replacement) Google Search Yes, a significant "sticky steering" issue affecting nearly 1.7 million Honda and Acura vehicles from the 2022–2025 model years is being addressed through a massive NHTSA recall (Campaign 24V-744), initiated in October 2024. The de
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729135April 4, 2026
STEERING
On March 8th 2026 I noticed a shudder or vibration from my steering wheel while pulling up into my parking spot, this does not happen when the vehicle is moving faster. I even turned my steering wheel fully to the right and left when I am parked and the vibration is there. I took the car to Future Honda at Citrus Heights CA and the first time they’ve told me the car was perfectly fine. Before I got off from work that day I asked the service manager if it was possible for the Shop Foreman to sit with me inside the car so I could show him and address the issue since nothing like that was happening while the car was moving and as stated by them over the phone. Shop Foreman finally got to see what I was talking about and service advisor asked me to leave the car for another day. Next day service advisor came back to me with a quote of $4,597 for a replacement of the steering rack. Recall 24V-744 states those related issues with the steering components. I was denied a full repair on my vehicle from Honda Corporate even when I stated the NHTSA 24V-744 recall. The dealer said the recall was done on November 13, 2024 and nothing else was needed to be done. The report from the dealer even states that they found a vibration on sharp turns which I know it does not happen to me at all, so I don’t think they are being completely accurate on their report. I have all that paperwork if needed and also Honda Corporate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728268March 31, 2026
STRUCTURE:BODY
Roof and pillar paint peeling
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728262March 31, 2026
AIR BAGS, SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
We had an accident with my Honda HRV where we rear-ended another vehicle. Right before the crash, a message showed on the dashboard that the brakes system isn't working. Also the airbag didn't deploy. We suspect a technical failure that caused the accident. The Car was towed and then totaled. We had to go to the ER twice. The problem hasn't been confirmed by a dealer yet, and I opened a case with Honda US. It's been a week now and no response yet from Honda US. There was a light snow on that day.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11727940March 30, 2026
LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST, FORWARD COLLISION AVOIDANCE: WARNINGS
The forward-facing windshield lane assist monocular camera ceased working after only 44000 miles. This resulted in numerous hazard warning lights being activated in my dashboard. I went to the dealer where I bought the car, and they gave me an estimate for almost $2200.00. They are charging me $1649.00 for the part. I found the part (OEM) online for half that price. A search on the internet finds thousands of complaints about this part prematurely failing. I bought a new car for the safety features and now if I want to keep them I have to pay an exorbitant amount of money for a replacement part that Honda knows is bad. I feel I am being price gouged and that my safety as well as the safety of others on the road are being negatively impacted. NHTSA and Honda need to recall this part and replace it asap. thx
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727834March 29, 2026
POWER TRAIN
On 3/15/26 the CVT transmission on my 2020 HRV EX-L failed while driving on I-95 near Fairfield, CT. My dashboard lit up like a Christmas tree and the car decelerated and would not go past 20 miles per hour. My safety was put at risk because this happened suddenly doing 60 mph highway. There was no indication of an issue with the transmission when I visited the Honda Service center on Friday, 3/13 to repair a lose panel. They saw no issues. There were two Service Bulletins 21-046 dated 4/27/21 and o6/1/21, respectively that listed certain HRV VIN numbers that had the warranty extended to cover the full replacement cost of the CVT transmission. My VIN is not included. Many of the steps taken by the dealer to determine the transmission failure came from those service bulletins. I would like the NHTSA to look into this issue and contact Honda in order to extend the warranty in order to have the full replacement cost of the transmission covered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727772March 29, 2026
POWER TRAIN
I bought the car at the dealership with 50,000 miles on it and purchased an extended warranty as well. I drive for a living with this car and after a few months noticed it would rev high before shifting. When I brought it back to the dealership they did something to it but did not say what. It smelled like they put catalyst cleaner in it though not confirmed. I then had the issue again and the car smelled like burning rubber. I took it to a honda dealership and had the transmission fluid as well as the rear differential fluid changed but they did could not find any issues. Now that my warranty has run out and I have over 150,000 I had a tire shop where I was buying new tires inform me that the rear differential carrier bracket bushings were in need of being replaced as soon as possible. I could not afford for them to do it for me. I have researched online and have found this very well could have been the problem with the shifting and rubber smell the entire time. My car was under warranty and now it is not. Why is Honda not replacing this to prevent even bigger failure and repair issues. My son owns a 2019 Honda C RV as well and he says his car is experiencing the exact same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727544March 27, 2026
ENGINE
slowly pulling into head in parking in front of town homes and engine suddenly had sudden unintended acceleration . Car jumped curb, tried to brake but couldn't get car stopped and ran into end of group town home. Car is now in shop with about $8,000 to $9,000 dollars of damage. No knowledge of damage to home as Geico Insurance hasn't said Checked with Honda online forum and others reports of same . Contacted Honda dealer and they said no reports of this Now scared of this car as not sure it will not happen again
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11727259March 26, 2026
VISIBILITY/WIPER
My front windshield developed a crack starting at the base near the wipers, and nothing hit it or caused any obvious damage. It started off really small but has gradually gotten bigger over time. The car is available if anyone needs to inspect it. The crack is a safety concern because it can affect visibility, especially with glare from sunlight or headlights at night, and if it keeps spreading it could weaken the windshield. The issue hasn’t been reproduced since it just seemed to happen on its own, but it’s easy to see and confirm by looking at it. It hasn’t been inspected yet by the manufacturer, police, or insurance (you can adjust this if needed), and there were no warning lights or signs before it showed up. It just appeared one day and has been spreading since.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726648March 24, 2026
POWER TRAIN
•What component or system failed or malfunctioned, and is it available for inspection upon request? The transmission failed and yes it’s available upon request. •How was your safety or the safety of others put at risk? My car stop in the middle of the street. No warning or anything. •Has the problem been reproduced or confirmed by a dealer or independent service center? Yes •Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Manufacturer •Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, everything happened on 03-09-26. L
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726689March 24, 2026
UNKNOWN OR OTHER, POWER TRAIN
VEHICLE INFORMATION Year: 2018 Make: Honda Model: HR-V VIN: [XXX] Mileage at Time of Incident: 96,993 Incident Date: 03/10/2026 I am filing this complaint regarding the premature and complete failure of the CVT (Continuously Variable Transmission) on my 2018 Honda HR-V with approximately 96,993 miles. DESCRIPTION OF FAILURE: The transmission on my 2018 Honda HR-V failed without prior warning. Symptoms included sudden loss of acceleration, vehicle unable to move under its own power, etc. The vehicle was taken to Page Honda of Bloomfield where it was diagnosed with a complete CVT transmission failure. The repair cost totaled $8,873. SAFETY CONCERN: This failure poses a serious safety risk. A sudden loss of transmission function while driving — particularly at highway speeds resulted in loss of vehicle control and created dangerous conditions. This is not a minor mechanical inconvenience; it is a critical safety defect. HONDA'S RESPONSE: I opened a case with Honda Customer Service; Case # XXX requesting goodwill assistance reimbursement for the repair costs. Honda denied my claim. After submitting a formal written demand, Honda agreed to reconsider, but has yet to provide full reimbursement. PATTERN OF FAILURE: I believe this is not an isolated incident. I am aware of other 2018 Honda HR-V owners who have reported the same CVT transmission failure pattern. I urge NHTSA to investigate this and help me with resolving this case. I am happy to provide additional documentation, repair invoices, and correspondence with Honda upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726832March 24, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, LANE DEPARTURE: WARNING
The whole radar that controls collision mitigation, steering, lane departure, etc. quit working. The car is only a few years old. All these lights go off in the car often times causing the car not to work properly. When we went to the dealership, the maintenance man said that this is a common issue due to the fact that they put the radar system in a location that gets overheated. We filed a claim, but they only will pay for a small portion of it to be repaired. Many of these cars have the same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726506March 23, 2026
POWER TRAIN
I am reporting a transmission failure in my 2022 Honda HR-V at approximately 129,000 miles. While driving on the interstate highway at normal speed, the vehicle suddenly began revving excessively without accelerating. The engine RPM increased, but the vehicle failed to maintain proper speed or respond as expected. This occurred without any prior warning signs or indicators. Shortly after, the vehicle continued to have issues where it would shift into gear but not properly move or engage. All dashboard warning lights became illuminated following the incident. I took the vehicle to a dealership for diagnosis, and they confirmed that the transmission is failing. They reported finding metal shavings inside the transmission, indicating internal mechanical damage and premature wear. This sudden loss of power and inability to accelerate properly while driving at highway speeds created a serious safety hazard. The vehicle could have been rear-ended or caused an accident due to the unexpected loss of performance. A major component like the transmission should not fail in this manner, especially without warning, as it poses a significant safety risk to the driver and others on the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726138March 22, 2026
UNKNOWN OR OTHER
My drivers side front window shattered while I was driving on XXX Since it’s shattered, the window itself isn’t available for inspection. There were no prior cracks to the window and nothing hit my window when the it shattered. I was going 75 mph on the highway and had two passengers in my car. I ended up with glass all over me. Luckily, i was wearing sunglasses, so none it went in my eyes. I didn’t swerve or lose control of the vehicle, but myself and the two passengers could have been seriously injured as a result of this defect. I am unaware of whether this problem has been confirmed by a dealer or independent safety center in other vehicles besides my own. I did take my car to the Honda dealership in [XXX] where I bought it from, and they will look at it tomorrow during business hours. The vehicle has not been inspected by the manufacturer, police, or insurance representatives. There was no warning. It happened spontaneously. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725571March 19, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
About 3 hours into a 4 hour drive (while the car was only months old, with just 1800 miles), the sound switched from playing the radio at a normal volume to suddenly extraordinarily loud crackle, static, popping noises. The noise continued at this indescribably high volume for about one minute while I tried anything to help -- I tried adjusting the volume knob, unplugging my phone (which was plugged in just for directions), switching inputs, switching from FM to AM, pushing the volume knob in to turn the whole thing off, etc. Nothing stopped the noise. After about 90 seconds, it stopped, but I still do not know why. After that, I could not get any sound to play. My ears rang the entire rest of the drive (another 1 hour). The noise was so loud and so sudden that it made me very upset and scared at what could have happened that luckily didn't - I could have easily been so startled to swerve into another lane, and if my 4 year old had been in the back, I am really scared to think of how traumatized he would be, how damaged his ears would be, and what else would have happened. My ears are still ringing today, a full day later.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11725177March 18, 2026
UNKNOWN OR OTHER
I was driving on the highway when all of a sudden, no warning signs, no sounds/car shaking, anything, my car started lighting up with break system, engine light, parking sign, etc. I didn't know what was going on so I pulled over. When I pulled over, I checked the parking break to see if I might have hit it and I didn't. Then the car wouldn't go. The check engine light and all the break system lights were on and my car wouldn't move. I was stuck on the side of the highway for an hour waiting for my vehicle to be towed to Dover Honda, where I always get my work completed on the car and I complete all my inspections there as well. They advised the CTV Belt snapped and when I asked how this could have happened, because I was just there a few months prior and nothing was said they advised "this just happens" and "there was no way to know". This vehicle has been inspected, multiple times over the past five years that I have owned the car and they never mentioned this could happen without warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11725279March 18, 2026
POWER TRAIN
The contact owns a 2020 Honda HR-V. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that the vehicle bucked, and several warning lights illuminated. The vehicle was taken to the dealer, where it was diagnosed with CVT failure. The contact was informed that the CVT needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact referenced an unknown recall; however, the VIN was not under recall. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 122,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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