Honda CR-V Complaints

16,579 consumer complaints on file.

#10405805June 9, 2011
EXTERIOR LIGHTING
HONDA CRV 2002: HEADLIGHTS - LOW BEAM - BOTH WENT OUT AT ONCE, FORCING USE OF HIGH BEAM FOR NIGHT DRIVING UNTIL IT COULD BE FIXED. REPAIR SHOP DIAGNOSED AS THE "LIGHTING SWITCH & REPAIR HARNESS" REQUIRED REPLACEMENT. REPAIR SHOP MENTIONED SOMETHING LIKE "SEEN THIS BEFORE" - I GOOGLED & FOUND IT HAS HAPPENED ENOUGH THAT OTHERS HAVE REPORTED HERE. I TOOK WHAT I HAD FOUND ONLINE TO REPAIR SHOP, THEY SAID IT WAS EXACTLY WHAT MY CRV EXPERIENCED. UPDATED 06/30/11 *BF UPDATED 07/01/11 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404557June 6, 2011
SEAT BELTS
TL*THE CONTACT OWNS A 2006 HONDA CR-V. WHILE DRIVING THE CONTACT APPLIED PRESSURE TO THE BRAKES AND HIT HIS HEAD ON THE SUN VISOR. HE SUSTAINED AN INJURY TO HIS RETINA WHEN THE SEAT BELT DID NOT LOCK IN PLACE. THE TECHNICIAN STATED THAT HE PULLED THE SEAT BELT STRAP AND IT WORKED FINE. THE SUPERVISOR TEST DROVE THE VEHICLE WITH THE CONTACT AND PERFORMED SEVERAL EMERGENCY STOPS. THE TECHNICIANS SUPERVISOR, CONFIRMED AND WROTE IN A REPORT THAT THE SEAT BELT DID NOT ENGAGE UNTIL HE WAS HALFWAY FORWARD. THE TECHNICIAN ALSO STATED THAT HONDA MOTORS HAD BEEN CONTACTED THEY ARE WAITING FOR A CORRECTION AND AN ANSWER REGARDING THE SEAT BELT FAILURE. HE ALSO SPOKE WITH ANOTHER MANAGER WHO ALSO TEST DROVE THE VEHICLE AND DENIED THE CONTACT FROM DRIVING ALONG WITH HER AND WITHIN 10 MINUTES SHE SAID THE SEAT BELT FUNCTIONED NORMALLY. ON JUNE 3, 2011 THE CONTACT WAS REAR ENDED AT A TRAFFIC LIGHT TWICE WHICH RESULTED IN A THREE CAR CRASH. HE WENT COMPLETELY FORWARD WITHOUT THE SEAT BELT SECURING HIM WHICH CAUSED HIM TO HIT THE HEAD REST IN THE MIDDLE OF HIS NECK. HE WAS TRANSPORTED VIA AMBULANCE TO THE EMERGENCY ROOM. THE CONTACT ALSO STATED THAT A PASSENGER IN ONE OF THE OTHER VEHICLES MAY HAVE ALSO BEEN INJURED IN THE CRASH. A POLICE REPORT WAS FILED. THE SUPERVISOR WHO PREVIOUSLY DENIED ANYTHING WAS WRONG WITH THE SEAT BELT ADVISED HIM ON THE DAY OF THE CRASH THAT THERE WERE CODES THAT WOULD INDICATE ERRORS WITH THE SEAT BELT; HOWEVER, ANOTHER HONDA DEALER THAT THERE WAS ANYTHING THAT RECORDED A CRASH DID NOT EXIST. HE WAS ALSO ADVISED THAT NONE OF THE TECHNICIANS OPENED THE SEAT BELT MECHANISM TO EXAMINE IT. THE DEALER GAVE HIM AN 800 NUMBER TO THE CORPORATE OFFICE WHERE HE FILED CASE#N012010-03-080148 WHICH HE WAS ADVISED WAS CURRENTLY CLOSED. AN INSURANCE ADJUSTER ADVISED HIM TODAY THAT THEY NEED TO COMPLETE A MORE DETAILED EXAMINATION OF THE VEHICLE IN ORDER TO DETERMINE THE EXTENT OF THE DAMAGE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. UPDATED 3/8/12 *CN
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10404480June 5, 2011
ELECTRICAL SYSTEM
DEAD BATTERY IN 4 MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10405283June 3, 2011
SERVICE BRAKES, HYDRAULIC
OUR 2008 HONDA CRV HAVE A PREMATURELY WORN OUT REAR BRAKE PADS. WHILE THE FRONT PADS ARE STILL 80% LEFT, THE REAR ONES WERE TOTALLY GONE AND DAMAGED THE ROTOR. THE DEALER WHERE I FIXED THE BRAKES IMMEDIATELY CONNECTED THIS TO THE ACCORD SETTLEMENT HONDA HAS (HTTP://ACCORDSETTLEMENT.COM/). AFTER READING THE DETAILS OF THE SETTLEMENT, I BELIEVE THIS APPLIES TO MY CASE AS WELL. BUT UNFORTUNATELY HONDA'S CUSTOMER SERVICE DENIED IT. BUT WHAT ELSE COULD HAVE CAUSED THE PREMATURE WEAR OUT OF THE REAR BREAK WITH 23000 MILES? HOW CAN THEY EXPLAIN THAT THE FRONT PADS (ALL ORIGINAL) STILL HAVE 80% LEFT? I BELIEVE HONDA USED THE SAME DEFECTIVE MATERIALS THAT THEY USED IN THE ACCORD. HOPEFULLY MORE COMPLAINTS WILL BE LOGGED FROM CRV DRIVERS TO BRING THIS TO THEIR ATTENTION. BUT NO MATTER WHAT, AFTER HAVING THREE DEFECTIVE HONDAS, THIS WILL BE THE LAST HONDA VEHICLES IN OUR FAMILY!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404135June 2, 2011
EXTERIOR LIGHTING
I BROUGHT MY HONDA CRV IN SEPT. 2005. IT WORKED FINE. BUT SINCE 2008 SUMMER, I OFTEN BE PULLED OFF BY POLICE BECAUSE THE LEFT FRONT LIGHT IS OFF. I FIRST THOUGHT IT WAS SIMPLE, JUST GO TO LOCAL GAS STATION TO CHANGE A LIGHT BULB. AFTER I CHANGED THE LEFT FRONT LIGHT 3 TIMES, IN FEB 2011 I WAS PULLED OFF BY POLICE AGAIN, I REALIZED THERE IS SOMETHING WRONG. I WENT TO HONDA, THEY SAID IT WAS SOMETHING COMPUTER RELATED WRONG. JUST FOR FIX THIS I PAID MORE THAN $200. AND 1 WEEK AFTER, MY FRIEND TOLD ME MY RIGHT SIDE FRONT LIGHT WAS OFF. I HAD TO CHANGE IT AGAIN. WONDERING DOES EVERY CRV OWNER HAS CHANGE HIS OR HER FRONT LIGHT BULBS AS OFTEN AS ME. THIS IS VERY DANGEROUS! AS A DRIVER SOMETIMES YOU CAN NOT KNOW YOUR FRONT LIGHT BULB IS OFF RIGHT AWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404233June 2, 2011
VISIBILITY, EQUIPMENT
TOMORROW I TAKE MY 2002 HONDA CR-V IN FOR IT'S FIFTH AIR CONDITIONER COMPRESSOR. IF IT WASN'T FOR THE CONCERN ABOUT VISIBILITY TO DEFROST/DEFOG THE WINDSHIELD IN CERTAIN WEATHER CONDITIONS, WOULD NOT BE SHELLING OUT ANOTHER $1600 PLUS TAX ON THIS RELIABILITY HIGHLY OVERRATED VEHICLE. CURRENTLY HAS ONLY 166,600 MILES ON IT. THIS TIME FAILURE IS BEING ATTRIBUTED TO THE CONDENSER FAN NEEDING REPLACEMENT ALSO. AT LEAST THIS IS THE FIRST TIME THE COMPRESSOR DIDN'T JUST COMPLETELY FAIL. BUYING IT AS A CERTIFIED USED VEHICLE ONLY HELPED WITH THE FIRST REPLACEMENT, SO I GUESS IT WAS WORTH IT, BUT CERTAINLY DIDN'T GET THE LONG TERM PEACE OF MIND EXPECTED FOR THE EXTRA COST. HONDA KNOWS THEY HAVE A PROBLEM BUT APPEAR TO NOT CARE TO HELP OWNERS COPE WITH THE EXORBITANT COST OF OWNING THIS OVER PRICED VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404861June 1, 2011
UNKNOWN OR OTHER
WHEN CRUISING ALONG AT A CONSTANT SPEED AND TRYING TO ACCELERATE TO PASS A CAR, THE CR-V DOES NOT DOWNSHIFT TO AN APPROPRIATE LOWER GEAR. THE CAR ACTUALLY SLOWS DOWN AS THE ACCELERATOR PEDAL IS FURTHER DEPRESSED. THE MOTOR BOGS DOWN. IF THE ACCELERATOR PEDAL IS PRESSED DOWN ABNORMALLY FAR, THE CAR MAY THEN DROP INTO A LOWER GEAR. WHEN DRIVING UP A HILL AND ADDITIONAL POWER IS NEEDED THE SAME SYMPTOMS OCCUR. THE TRANSMISSION DOES NOT ALWAYS DOWNSHIFT AND THE ENGINE BOGS DOWN WITH MINIMAL POWER. THESE ARE BOTH INTERMITTENT PROBLEMS. THERE IS A HONDA TSB 10-077 WHICH MAY ADDRESS THE ISSUE. IT CAN BE POTENTIALLY DANGEROUS AS THE ENGINE HAS VERY LITTLE POWER WHEN THIS OCCURS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10404046June 1, 2011
SEAT BELTS
THE PASSENGER SIDE SEAT BELT LOCKS AND DOES NOT ALLOW REASONABLE FREE MOVEMENT OF THE PASSENGER. THIS PREMATURE LOCKING OCCURS WHILE THE PASSENGER IS SITTING NORMALLY IN THE PASSENGER SEAT AND CAUSES MY SPOUSE OR I TO REFRAIN FROM USING THE PASSENGER SAFETY/SEAT BELT. AGENCIES PROMOTE SAFETY AND MANDATORY USE BUT THE DESIGN CAUSES ONE TO NEGLECT WEARING IT AND I'M AN ADVOCATE FOR WEARING MY SEAT BELT IN MY 2008 HONDA CR-V UNLESS I'M IN THE PASSENGER SEAT. ALSO, DOES THIS LOCKING POSE A SAFETY ISSUE IN ITSELF DURING A SUDDEN STOP FRONTAL COLLISION? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10403641May 28, 2011
ELECTRICAL SYSTEM
BOTH LOW BEAM HEADLIGHTS STOPPED WORKING SIMULTANEOUSLY. THE CONNECTOR TO THE HEADLIGHT SWITCH HAS MELTED PREVENTING THE SWITCH FROM WORKING. UPDATED 06/10/11 *BF *TR *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402804May 26, 2011
EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED WHILE DRIVING AT NIGHT THE LOW BEAMS WOULD SHUT OFF. THE DRIVER INSPECTED THE VEHICLE AND NOTICED THAT BOTH BULBS WERE FINE BECAUSE THE HIGH BEAMS WERE GOOD AND SO WERE THE RELAYS. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR WAS IT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 176,000. UPDATED 07/18/11 *BF UPDATED 3/1/12 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402734May 25, 2011
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2011 HONDA CR-V. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS HE HEARD A VERY LOUD NOISE COMING FROM THE ENGINE. THE VEHICLE WAS INSPECTED BY A ROAD SIDE ASSISTANCE MECHANIC WHO ADVISED HIM THAT THE ENGINE BOLT HAD DETACHED FROM THE ENGINE. THE VEHICLE WAS INSPECTED BY A DEALER WHO ADVISED HIM THAT THE ENGINE BOLT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000. UPDATED 07/08/11 *BF UPDATED 07/18/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402565May 24, 2011
SUSPENSION:REAR
TL* THE CONTACT OWNS A 2008 HONDA CR-V. THE CONTACT WAS TRAVELING 70 MPH WHEN THEY HEARD A GRINDING NOISE COMING FROM THE REAR OF THE VEHICLE. THE CONTACT THEN ATTEMPTED TO MOVE THE VEHICLE OVER TO THE SIDE OF THE ROAD BUT THE REAR WHEELS LOCKED ABNORMALLY. THE VEHICLE WAS TOWED TO THE DEALER AND THE CONTACT WAS TOLD THAT THE REAR BEARINGS WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 34,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402328May 22, 2011
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
BOTH LOW BEAM HEADLIGHTS FAILED SIMULTANEOUSLY. SUBSEQUENTLY REPAIRED AT A HONDA DEALER. REPAIR REQUIRED A NEW HI/LO BEAM SWITCH AND CONNECTOR/WIRING HARNESS. I REQUESTED OLD PARTS AND UPON INSPECTION, ONE OF THE METAL CONNECTOR PINS (MALE AND FEMALE) WAS DISCOLORED (BLACK) DUE TO HEATING WITH SOME DISTORTION AND DISCOLORATION OF THE CONNECTOR BLOCK DUE TO HEATING. ATTACHED WIRE ALSO DISCOLORED DUE TO HEATING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402329May 22, 2011
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
BOTH HEADLIGHTS (LOW BEAMS ONLY) STOPPED WORKING AT SAME TIME. WE CHECKED FUSES AND THEY ARE FINE WE REPLACED A BULB AND IT STILL DIDN'T WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402008May 19, 2011
ENGINE AND ENGINE COOLING:COOLING SYSTEM
AIRCONDITIONER STOPPED WORKING AFTER HEARING A BANG AND HISS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402009May 19, 2011
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
THE CHECK ENGINE LIGHT LIGHTS UP INTERMITTENTLY. DEALER CHANGED GAS CAP TWICE BUT PROBLEM WILL NOT GO AWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402010May 19, 2011
AIR BAGS:FRONTAL
SRS AIRBAG LIGHT SUDDENLY LIGHTS UP WITHOUT APPARENT REASON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401518May 18, 2011
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
TL*THE CONTACT OWNS A 2006 HONDA CR-V. THE CONTACT STATED THAT THE DRIVERS SEAT OVER HEATED AND RESULTED IN SECOND AND THIRD DEGREE BURNS. THE DEALER WAS CONTACTED AND STATED THAT THEY WOULD CONTACT HIM AT A LATER TIME TO SCHEDULE AN APPOINTMENT. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE IDENTIFICATION NUMBER WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 60,000. UPDATED 04/11/12*LJ
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10401455May 18, 2011
ENGINE AND ENGINE COOLING:COOLING SYSTEM
MY A/C COMPRESSOR EXPLODED AT AROUND 47,000 MILES SENDING SHARDS OF METAL THROUGHOUT THE ENTIRE COOLING/HEATING SYSTEM. I WAS TOLD IT WOULD COST ABOUT $3000 TO REPAIR. THAT IS NOT A CASE OF NORMAL WEAR AND TEAR. THE PART IS FAULTY. IT EXPLODED. HONDA SAYS IT'S NOT THEIR FAULT, SOMETIMES PARTS WEAR OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401318May 17, 2011
FUEL SYSTEM, GASOLINE
THE GAS OVERFLOWS WHEN FILLING THE TANK. IT LITERALLY FOUNTAINS OUT OF THE TANK. THE GAS RUNS DOWN THE SIDE OF THE CAR ONTO THE TIRES AND BRAKES. I AM VERY CONCERNED ABOUT THE RISK OF FIRE WHEN THAT GAS HITS HOT BRAKES. I SEE SEVERAL OTHER COMPLAINTS ABOUT THE SAME PROBLEM ON VARIOUS WEBSITES, INCLUDING HONDA'S SITE. I BOUGHT THE CAR NEW IN 2004. I HAD NO PROBLEM FOR A YEAR. THEN SUDDENLY THE GAS OVERFLOWED ONE DAY WHEN FILLING THE TANK. I TOOK THE VEHICLE TO THE DEALERSHIP IMMEDIATELY. THEY COULDN'T REPLICATE THE PROBLEM AND SAID THERE WAS NOTHING THEY COULD DO. OVER THE NEXT FOUR OR FIVE YEARS THE GAS OVERFLOWED SPORADICALLY, PROBABLY 3 OR 4 TIMES OVER FIVE YEARS. I ALMOST ALWAYS USE MARATHON GAS. I DON'T OVERFILL THE TANK. WHEN THE PUMP CLICKS OFF, I TYPICALLY WAIT A SECOND, AND THEN REMOVE THE NOZZLE. I WILL PUT THE NOZZLE BACK ON THE PUMP AND THEN TURN TO PUT THE GAS CAP ON, AND SPORADICALLY, I FIND THE GAS LITERALLY FOUNTAINING OUT OF THE TANK. IN JUNE OR JULY 2009, IT HAPPENED AGAIN ON A VERY HOT DAY AND I WAS EXTREMELY CONCERNED. I DROVE IMMEDIATELY TO THE DEALERSHIP AGAIN AND THIS TIME THEY INFORMED ME THAT A VALVE, INTEGRAL TO THE GAS TANK, HAD GONE BAD AND THAT THE ENTIRE TANK WOULD HAVE TO BE REPLACED. THAT WAS DONE. ALL WAS FINE FOR THE NEXT 20 MONTHS. BUT JUST LAST WEEK, THE SAME PROBLEM HAPPENED AGAIN. I AM VERY, VERY CONCERNED ABOUT A POSSIBLE FIREBALL HAPPENING BECAUSE THE GASOLINE FOUNTAINS OUT OF THE TANK, RUNS DOWN THE SIDE OF THE CAR, HITTING THE TIRES AND BRAKES, AND THEN POOLS ONTO THE GROUND. I'VE HAD PROBABLY A HALF LITER OF GASOLINE FOUNTAIN OUT LIKE THAT. PLEASE LOOK AT THE OTHER COMPLAINTS THAT HAVE BEEN FILED. THIS IS TRULY A SAFETY HAZARD. I AM BEGINNING TO THINK IT WOULD BE SAFER FOR ME TO HAVE MY CHILD OUTSIDE OF THE CAR WHEN REFUELING THIS VEHICLE. IT'S TRULY SCARY WHEN IT HAPPENS. THANK YOU VERY MUCH FOR LOOKING INTO THIS PROBLEM. I AM WAITING FOR HONDA'S RESOLUTION AND REPAIR NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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