Honda CR-V Complaints

16,579 consumer complaints on file.

#10416972August 3, 2011
ENGINE AND ENGINE COOLING:ENGINE, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
ENGINE AND VSA WARNING LIGHTS CAME ON FOR OUR 2007 HONDA CR-V. HONDA DEALER SAID IT WAS OUR TIMING CHAIN AND THAT THIS WAS A TYPICAL PROBLEM WITH CARS OVER 100,000 MILES. HONDA SUPPOSEDLY HAD SOLVED THIS PROBLEM WITH THEIR BELTS BY GOING TO THE CHAIN. OUR CAR HAD 98,000 MILES ON IT. THE COST TO FIX THIS WAS $1,600.00! DRIVING THE CR-V RIGHT AFTER THIS PROBLEM WAS FIXED THE TPMS ALARM CAME ON. NOW WE HAVE TO PAY EVEN MORE TO HAVE THIS FIXED AND DUE TO HIGH REPAIR COSTS CANNOT GET FIXED RIGHT AWAY, SO LEFT DRIVING WITHOUT THIS SAFETY SYSTEM. TALKED TO DEALER WAS NO HELP AND HONDA OF AMERICA WAS NO HELP. THEY SAID IT WAS BECAUSE WE DID NOT CHANGE THE OIL AS WE SHOULD. THE HONDA CR-V MAINTENANCE BOOK SAID TO CHANGE OIL WHEN THE OIL CHANGE WARNING LIGHT COMES ON, THIS IS WHAT WE DID EACH AND EVERY TIME, BUT HONDA SAID WE SHOULD CHANGE BEFORE THAT! WHY DO THEY STATE TO CHANGE WHEN WARNING LIGHT COMES ON IF THIS IS NOT TRUE? WE BOUGHT THIS VEHICLE NEW BECAUSE WE THOUGHT IT WAS RELIABLE AND LOW MAINTENANCE! *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416658August 2, 2011
VISIBILITY
THE DRIVER'S SIDE SUN VISOR IN MY 2006 HONDA CR-V WILL NOT STAY IN THE PROPER POSITION. IT HAS NEVER STAYED FLUSH AGAINST THE WINDSHIELD, BUT RATHER SAGGED DOWN ABOUT 1-2 INCHES; HOWEVER, I JUST TREATED THIS AS AN ANNOYANCE PREVIOUSLY. AS OF APPROXIMATELY TWO MONTHS AGO, IT STARTED SAGGING EVEN FURTHER WHEN "OPENED" AGAINST THE WINDSHIELD, AND NOW IT NO LONGER STAYS FLUSH AGAINST THE ROOF OF THE CAR EITHER, OR AGAINST THE DRIVER'S SIDE WINDOW IF I HAVE IT ROTATED 90 DEGREES. IT SAGS DOWN SEVERAL INCHES, NO MATTER WHICH DIRECTION IT IS TURNED OR FLIPPED. IT IMPACTS MY VISIBILITY BECAUSE IT DOESN'T SHIELD THE SUN PROPERLY, AND IT GETS IN MY WAY, BOTH PHYSICALLY, AND BY BLOCKING MORE OF MY FIELD OF VIEW THAN WHAT IS APPROPRIATE. I AM NOT EVEN TALL--5'4". I PURCHASED AN EXTENDED WARRANTY (8 YEARS/120,000 MILES) AND AM JUST SHY OF 80,000 MILES NOW. I TOOK THE CAR TO MY LOCAL MECHANIC FIRST, AND THEY SAID THE ENTIRE FIXTURE NEEDS REPLACEMENT. THEN I CALLED MY LOCAL HONDA DEALER TO SEE IF THIS WAS COVERED UNDER WARRANTY; THEY SAID, "CALL HONDA AND ASK THEM." MEANWHILE, I ASKED WHAT IT WOULD COST ME TO REPAIR THIS OUT OF POCKET: $151 FOR THE VISOR AND $52 PER HOUR FOR LABOR, SO OVER $200, LIKELY. I CALLED HONDA, AND A VERY UNHELPFUL CUSTOMER SERVICE PERSON SAID THE SUN VISOR IS CLASSIFIED AS INTERIOR TRIM AND THEREFORE, NOT COVERED UNDER WARRANTY. I STRONGLY DISAGREE--THIS IS A SAFETY ISSUE, NOT A COSMETIC IRREGULARITY ON THE DASHBOARD, OR SOMETHING EQUALLY INCONSEQUENTIAL. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416370July 31, 2011
EXTERIOR LIGHTING
BOTH LOW BEAM HEADLIGHTS ON CAR FAILED AT THE SAME TIME WHEN SWITCHED ON. CHECKED FUSES AND BULBS AND THEY ARE FINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416365July 30, 2011
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
2004 HONDA CR-V. BOTH HEADLIGHT LOW BEAMS STOPPED FUNCTIONING AT THE SAME TIME. HIGH BEAMS STILL WORK ON BOTH HEADLIGHTS. REPLACING HEADLIGHT LAMPS AND FUSES DID NOT FIX THE PROBLEM (BOTH LOW BEAMS STILL NOT FUNCTIONING). I WILL BE GOING TO A MECHANIC THIS COMING WEEK TO GET REPAIRS. I SUSPECT IT IS A MALFUNCTIONING ELECTRICAL SWITCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10416265July 29, 2011
EQUIPMENT:APPLIANCE:AIR CONDITIONER, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, ENGINE AND ENGINE COOLING
WHILE DRIVING ON THE INTERSTATE HIGHWAY, MY A/C STOPPED BLOWING COLD AIR. TOOK IT TO HONDA DEALERSHIP AND FIRESTONE AUTOCARE. I WAS TOLD THE COMPRESSOR HAS BUSTED. THE TOTAL REPAIR WAS QUOTED AT US$1300. THIS SEEMS TO BE A COMMON PROBLEM FOR HONDA CRVS AND I AM SURPRISE THAT THERE HAS BEEN NO RECALLS YET. IT IS VERY DISAPPOINTING AND DISGUSTING THAT IN THE TIME OF THE ECONOMY WE ARE FORCED TO BEAR THE COST OF A MANUFACTURING DEFECT. HONDA SEEMS TO GIVE YOU A RUN AROUND EXCUSE. I LIVE IN CHICAGO WHERE 9 MONTHS OUT OF 12 MONTHS YOU DO NOT NEED AN A/C. THIS IS MY 4TH SUMMER AND ADDING THE MATH, THE A/C LASTED JUST A LITTLE OVER 9 MONTHS. PLEASE GIVE THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415954July 27, 2011
AIR BAGS:FRONTAL, AIR BAGS:SIDE/WINDOW
CPSC# I1170403A 2003 HONDA CRV. FRONT AND SIDE AIRBAGS DIDN'T DEPLOY AFTER HIGH IMPACT SIDE COLLISION. *LN
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10416088July 27, 2011
UNKNOWN OR OTHER
THE AIR CONDITIONER (AC) STOPPED WORKING. I THEN TOOK THE CAR TO MY MECHANIC WHO TOLD ME THAT THE COMPRESSOR LOCKED UP AND DESTROYED MANY COMPONENTS IN THE SYSTEM. HE QUOTED ME ABOUT $2,000 TO FIX THE ISSUE. I THEN TOOK THE CAR TO HONDA DEALER AND THEY TOLD THE REPAIR COST WOULD BE $3500. I LIVE IN THE DALLAS, TEXAS AREA AND WE HAVE BEEN EXPERIENCING TRIPLE DIGIT TEMPERATURE. THIS IS A CAR MY WIFE USES. WE HAVE TWO LITTLE KIDS. NOT HAVING A WORKING AC IS A LIFE THREATENING SITUATION. I CONTACTED HONDA USA FOR HELP AND THEY TOLD ME SINCE THE CAR WAS NOT UNDER WARRANTY THERE WASN'T ANYTHING THEY CAN DO FOR ME. I EXPLAINED TO THEM THAT THERE WAS A SERIOUS DESIGN FLAW WITH THE SYSTEM. THEY WOULD NOT AGREE EVEN THOUGH THERE ARE COUNTLESS POSTINGS ON THE WEB ABOUT THIS PARTICULAR ISSUE. HONDA SHOULD BE FORCED TO ISSUE A RECALL FOR THIS DEFECTIVE SYSTEM. IN HOT CLIMATES, NOT HAVING AN AC IS A SERIOUS SAFETY ISSUE. NOW, I AM STUCK! WHERE AM I GOING TO GET $3500 TO FIX THIS ISSUE. THIS PROBLEM HAS MADE THE CAR COMPLETELY USELESS. I AM BETWEEN A ROCK AND A HARD PLACE. HONDA SHOULD NOT GET AWAY WITH THIS BECAUSE THIS COMPANY IS ENDANGERING THE LIVES OF SO MANY PEOPLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415280July 26, 2011
ELECTRICAL SYSTEM
BEFORE WE ACTUALLY KNEW WHAT WAS HAPPENING WE NOTICED A BURNING RUBBER SMELL RIGHT AFTER WE GOT MY HONDA CR-V. THOUGHT MAYBE THIS THE WAY IT SMELLS WHEN WE TRAVEL MOUNTAINS. WE LIVE IN A VERY MOUNTAINOUS AREA. FOUND OUT AFTER 83000 THAT THERE ARE NUMEROUS PROBLEMS WITH PREMATURE FAILURE OF AC COMPRESSOR. SO THEN IT HAPPENS THE A C STOPPED WORKING WITHOUT ANY WARNING. THE TEMP OUTSIDE WAS OVER 107 DEGREES. I TOOK THE CAR THE NEAREST GARAGE, NO HONDA DEALERS COULD LOOK AT MY CAR FOR AT LEAST 1 WEEK. SO THE GARAGE I TOOK IT TOO SD THAT THEY NOTICED BLUE ON THE METAL OF THE COMPRESSOR HOUSING AND AROUND THE PULLEY. NO WEAR OR TEARING ON THE BELT THOUGH. THE GARAGE MECHANIC C SD THAT THE BLUE ON THE HOUSING MEANT THAT THE METAL ON THE HOUSING WAS GETTING REALLY HOT, WHICH WOULD ACCT OR THE SMELL OF BURNT RUBBER. I HAVE NOT HAD REPAIRED BECAUSE MY GARAGE CANNOT FIND AN AC COMPRESSOR IN NORTH AMERICA. SO LUCKILY NO ACCIDENTS OR FIRES BUT TO ME THIS IS A SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415042July 25, 2011
ENGINE AND ENGINE COOLING
A/C SUDDENLY STOPPED WORKING - BLOWING HOT AIR ON 100-DEGREE DAY DEALER FOUND THAT COMPRESSOR HAD FAILED, AND WILL REPLACE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415083July 25, 2011
STEERING
THIS IS MY SECOND 2008 CRV - MY FIRST I OWNED FOR 1-2 DAYS BEFORE RETURNING TO DEALERSHIP TO TELL THEM THE FRONT END WAS NOT BALANCED CORRECTLY. THEY KEPT THE CAR FOR A WEEK TRYING TO CORRECT THE PROBLEM AND COULD NOT. I REFUSED TO KEEP IT AND I RECEIVED A NEW CAR A WEEK LATER. HOWEVER, SINCE THEN I AM NOW ON MY THIRD SET OF TIRES - EVEN THOUGH I ROTATE, ALIGN AND BALANCE REGULARLY AND I JUST REACHED 40,000 MILES ON MY CAR. TO MAKE MATTERS WORSE I JUST FAILED MY STATE INSPECTION DUE TO A FAILED SEAL AND LEAK IN THE STEERING RACK AND PINION AREA. OF COURSE THIS IS NOT UNDER WARRANTY NOW. HOWEVER, IT'S NOT A WEAR AND TEAR ITEM - IT'S A SAFETY ISSUE - BUT NONETHELESS NOT COVERED UNDER WARRANTY. THE DEALERSHIP IS GOING TO PAY FOR THE PART $1,200, BUT I MUST PAY FOR THE LABOR OF JUST UNDER $800.00 . UNFORTUNATELY I'M NOT ALL THAT POSITIVE THE NEW PART THEY WILL BE PUTTING IN IS ANY BETTER THAN THE FAULTY ONE THAT IS ALREADY IN MY CAR! I HAVE ALREADY PUT THREE SETS OF TIRES ON THIS SECOND NEW CAR AND NOW I MUST PAY FOR YET ANOTHER FAULTY ISSUE. PERHAPS THE WHEEL BALANCE ISSUE IS RELATED TO THE FAULTY STEERING AS THEY ARE CONNECTED. DOES SOMEONE HAVE TO DIE BEFORE HONDA WILL RECOGNIZE THEY HAVE A REAL PROBLEM WITH THE CR-V?? MY NEXT CAR WILL NOT BE A HONDA! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10414868July 23, 2011
ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
VSA/ABS MODULATOR FAILURE. VSA/ABS AND VSA EXCLAMATION POINT ALL CAME ON AT ONCE FOR NO APPARENT REASON AND WOULD NOT GO OUT. CERTIFIED HONDA DEALER DID A DIAGNOSTIC WHICH SHOWED THE MODULATOR FAILURE.....SO ESSENTIALLY A MAJOR COMPONENT OF MY BRAKING SYSTEM FAILED. A REPLACEMENT COST OF $1500!!!! VEHICLE IS WELL CARED FOR, I AVOID INCLEMENT WEATHER (IE: SNOW/ICE ETC.) WHEN POSSIBLE AND I CAN COUNT ON TWO HANDS THE AMOUNT OF TIMES THE VSA HAS KICKED ON SINCE FIRST PURCHASING THE VEHICLE IN 2006 (BRAND NEW). AS FOR MY ABS I'M NOT AN AGGRESSIVE DRIVER SO MY ABS HAVEN'T BEEN USED AS MUCH EITHER. THE VSA/ABS MODULE SHOULD NOT HAVE FAILED AS IT DID. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10414731July 22, 2011
EQUIPMENT:APPLIANCE:AIR CONDITIONER
HONDA CRV 2002 AC WENT OUT ABOUT 2 MONTHS AGO. I WAS TOLD THE AC COMPRESSOR NEED TO BE REPLACE ALONG WITH RECEIVER DRIER AND ORIFICE TUBE. IT WILL COST AROUND $2500.00. HONDA OF AMERICA KNOWS THAT HAVE A PROBLEM WITH IT. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413873July 21, 2011
EXTERIOR LIGHTING, EXTERIOR LIGHTING:HEADLIGHTS
BOUGHT CERTIFIED USED 2006 HONDA CRV IN 2009. ABOUT 6 MONTHS AFTER ONE OF THE HEADLAMPS BURNT OUT, REPLACED IT THEN ABOUT 4 MONTHS LATER IT WENT OUT AGAIN. IT STATED AVERAGING GOING OUT EVERY 4-5 MONTHS, WE JUST KEEP REPLACING THE BULBS. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10414448July 20, 2011
SEAT BELTS:REAR/OTHER
CPSC# I1160315A 2002 HONDA CIVIC. CONSUMER STATES THAT SEAT BELT WAS LOCKING UP AND WITH EACH MOVEMENT WAS PULLING TIGHTER AND TIGHTER AND REMAINING LOCKED WITH NO WAY TO RELEASE IT OTHER THAN TO UNHOOK THE BELT ON HER GRANDSON. *LN THE CONSUMER STATED SHE ALSO EXPERIENCED THE REAR SEAT BELT LOCKING UP ON HER AS WELL. THE LOCAL DEALER ACKNOWLEDGED THEY HAD HEARD OF THE PROBLEM BEFORE, BUT IT WAS HONDA'S DESIGN AND THERE WAS NOTHING THEY COULD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413574July 19, 2011
EQUIPMENT:APPLIANCE:AIR CONDITIONER
2004 HONDA CR-V A/C COMPRESSOR FAILED @ 80,000 MILES, DEALER AND HONDA ARE AWARE OF THE MANY COMPLAINTS AND FAILURES, BUT WILL NOT STAND BEHIND THE KNOWN PROBLEM. THE DEALER WANTS $2400 AND SAID THAT THE A/C PROBLEM WILL REOCCUR AGAIN. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413636July 19, 2011
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, A BANGING NOISE COULD BE HEARD COMING FROM THE AIR CONDITIONER. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS, WHERE THE TECHNICIANS STATED THAT THE COMPRESSOR WAS DETERIORATING INTERNALLY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 133,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10413120July 16, 2011
EXTERIOR LIGHTING
HONDA 2002 CRV- LOW BEAMS WENT OUT SIMULTANEOUSLY ON TWO SEPARATE OCCASIONS. REPLACED BOTH BULBS THE FIRST TIME. ONE MONTH LATER, NOW, BOTH LOW BEAMS WENT OUT SIMULTANEOUSLY AGAIN. HONDA DEALER HAS NEVER HEARD OF THE PROBLEM WITH WIRING HARNESS AND REQUIRES $100 TO SIMPLY DIAGNOSE THE PROBLEM. UPDATED 08/11/11 *BF *TT UPDATED 3/08/2012 *LN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412621July 14, 2011
SEAT BELTS:REAR/OTHER
CPSC DOCUMENT NUMBER I1160315A. CONSUMER STATES SEAT BELT LOCKED UP TIGHTLY AND WOULD NOT RELEASE UNTIL COMPLETELY UNHOOKED *TGW THE CONSUMER STATED THE SEAT BELT WAS LOCKING UP WITH EACH MOVEMENT AND WAS PULLING TIGHTER AND TIGHTER AROUND HER GRANDSON'S NECK. THE CONSUMER STATED SHE ALSO EXPERIENCED THE SAME THING WITH HER SEAT BELT IN THE REAR AS WELL. THE DEALERSHIP INFORMED THE CONSUMER IT WAS DESIGNED THAT WAY FOR SAFETY MEASURES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10412096July 13, 2011
VEHICLE SPEED CONTROL
I WAS PULLING INTO PARKING SPACE IN GARAGE WITH MY 2008 HONDA CRV. PUT BRAKE ON AND HEARD LOUD REVVING SOUND OF ENGINE (LIKE WHEN A CAR PEELS OUT FROM A STOP LIGHT). THE BRAKE DID NOTHING AND THE CAR SURGED FORWARD WITH THE REVVING RIGHT INTO THE CONCRETE WALL OF THE GARAGE. IT HIT SO HARD IT MADE MY GLASSES FLY OFF MY FACE. IT BOUNCED OFF THE CONCRETE WALL ABOUT 3-4 FEET AND STOPPED. MY FOOT WAS ON THE BRAKE THE WHOLE TIME. AFTER THE CAR STOPPED, THERE WAS A REALLY BAD SMELL OF SOMETHING BURNING. MY AIRBAG DID NOT DEPLOY, BUT THE CAR IMPACTED A LITTLE TO THE RIGHT OF CENTER. FORTUNATELY, I HAD MY SEAT BELT ON. THE SHOULDER STRAP JAMMED FROM THE IMPACT AND COULD NOT BE LOOSENED. AFTER I TURNED THE ENGINE OFF, THE DASHBOARD LIGHTS REMAINED ON AND THE BAD SMELL INTENSIFIED. THE CAR HAD TO BE TOWED, I WAS TOLD IT "WAS NOT DRIVABLE" BY THE HONDA DEALER WHERE IT WAS TOWED. THE DEALER WOULDN'T EVEN LOOK AT THE CAR OR GO SMELL THE ODOR AS "IT WAS NOT DRIVABLE AND NEEDED TO HAVE THE BODY WORK DONE FIRST." I WAS TOLD THEY WOULD SMELL FOR THE ODOR AFTER THE BODY WAS FIXED. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10412614July 12, 2011
AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE, AIR BAGS
2002 HONDA CR-V. CONSUMER STATES ISSUES WITH RECALL SERVICE *TGW THE CONSUMER STATED HE RECEIVED A RECALL NOTICE IN THE MAIL. THE CONSUMER STATED WHEN HE TOOK THE VEHICLE TO THE DEALER, THEY ONLY KEPT IT FOR 45 MINUTES. THE CONSUMER STATED HE DIDN'T THINK THE DEALER DID ANYTHING TO THE VEHICLE AS THE AIR BAG LIGHT WAS STILL ON. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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