Honda CR-V Complaints

16,579 consumer complaints on file.

#10560119January 15, 2014
VISIBILITY/WIPER, STRUCTURE:BODY
WHILE DRIVING ON UN-CROWDED HIGHWAY SUNROOF LOUDLY EXPLODED AND RAINED GLASS INTO AND OUTSIDE THE VEHICLE. HIGHWAY SPEED OF APPROXIMATELY 65 MPH OUTDOOR TEMPERATURE APPROXIMATELY 40 DEGREES. PASSENGERS UNINJURED BUT VERY SCARED. GLASS WAS BLOWN OUT FROM INSIDE TO OUT. NO INDICATION OF AN IMPACT WAS PRESENT. NO OTHER VEHICLES WERE PRESENT TO CAUSE IMPACT. VEHICLE WAS TAKEN TO LOCAL DEALERSHIP WHERE THEY EXPLAINED IT MUST HAVE BEEN A "TINY ROCK" THAT CAUSED THE IMPACT SO THEY WOULD NOT REPAIR OR REPLACE THE DEFECTIVE PART EXCEPT AT THE OWNERS EXPENSE. SERIOUS SAFETY ISSUE WITH REFUSAL DIRECTLY FROM AMERICAN HONDA AND LOCAL DEALERSHIP TO REMEDY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10560026January 15, 2014
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES
WE HAVE A 2007 HONDA CRV AND HAVE BEEN HAVING ISSUES WITH OUR LOCKS. THEY WILL CLICK NUMEROUS TIMES WHEN THEY ARE NOT SUPPOSED TO...EVERYTIME A STOP IS MADE WHILE DRIVING THE CAR THEY RECLICK. IT CAN BE A STOP SIGN, STOP LIGHT, OR JUST A BRIEF STOP AND WE WILL HEAR A CLICKING SOUND LIKE THEY ARE RELOCKING. WE HAVE OFTEN NOTICED THAT WHEN SOMEONE TRIES TO ENTER THE DRIVER DOOR OR FRONT PASSENGER DOOR THE UNLOCK MECHANISM ON THE KEY OR DRIVER DOOR HAS TO BE HIT AT THE EXACT SAME TIME FOR A PERSON TO BE ABLE TO OPEN THE DOOR. ALTHOUGH IT IS VERY FRUSTRATING TO HEAR THESE CLICKS OVER AND OVER AND TO HAVE TO DEAL WITH TRYING TO GET INTO THE CAR LIKE THIS, THERE IS AN EVEN BIGGER ISSUE OF SAFETY. THE REAR PASSENGER DOOR (BEHIND THE DRIVER'S SEAT) WILL UNLOCK ITSELF AFTER THE CAR IS IN MOTION. YOU CAN HEAR THE REAR DOOR CLICK TO UNLOCK AND IT WILL SHOW ORANGE. WHAT IS EVEN MORE ALARMING IS THAT THE REAR DOOR CAN BE OPENED WHILE THE CAR IS IN MOTION EVEN AFTER THE DOORS HAVE BEEN MANUALLY LOCKED BY THE DRIVER PUSHING THE LOCK BUTTON! THIS IS A SERIOUS SAFETY HAZARD AS MY CHILDREN AGES 7 AND 9 RIDE IN THE BACKSEAT OF OUR CRV. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559823January 14, 2014
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TL* THE CONTACT OWNS A 2014 HONDA CR-V. THE CONTACT STATED THAT THE TPMS WAS CAUSING THE TIRE PRESSURE WARNING LIGHT TO ILLUMINATE RECURRINGLY. THE CONTACT TOOK THE VEHICLE TO THE DEALER, WHO MADE AN ADJUSTMENT TO THE TPMS BUT DID NOT REMEDY THE ISSUE. THE CONTACT CALLED THE MANUFACTURER AND THE MANUFACTURER STATED THEY WOULD LOOK INTO IT. THE FAILURE MILEAGE WAS 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559944January 14, 2014
WHEELS, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING
TL* THE CONTACT OWNS A 2008 HONDA CR-V. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS THE TIRE PRESSURE, VSA AND ABS WARNING LIGHT INTERMITTENTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE REAR DRIVER AND PASSENGER'S SIDE WHEEL SENSORS WERE REPLACED. AFTER THE REPAIR THE FAILURE STILL RECURRED. THE MANUFACTURE WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559980January 14, 2014
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, WHEELS
THE TIRE PRESSURE MONITORING SENSOR IS CONSTANTLY APPEARING ON THE DASHBOARD. THE CAR HAS LESS THEN 1,000 MILES AND THE DASHBOARD TPMS HAS COME ON OVER A DOZEN TIMES. I HAVE HAD THE CAR TIRES CHECKED FIVE TIMES AND THE PRESSURE IS FINE. THERE IS SOMETHING WRONG WITH THE TPMS SYSTEM. I HAVE CALLED HONDA CUSTOMER SERVICES AND HAVE BEEN TOLD BY A CASE MANAGER THAT THERE IS SOMETHING WRONG AND THE ENGINEERS ARE WORKING ON A SOFTWARE FIX. NO TIME FOR THIS FIX HAS BEEN ADVERTISED. IT IS VERY DISCONCERTING TO BE DRIVING WITH THIS LIGHT ON AND NOT KNOWING WHETHER IT'S A TRUE TIRE PRESSURE ISSUE. I HOPE THAT THIS IS RESOLVED QUICKLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559709January 13, 2014
LATCHES/LOCKS/LINKAGES
REAR PASSANGER DOOR LOCK ACTUATOR FAILED AT 45K FRONT PASSANGER DOOR LOCK ACTUATOR FAILED AT 68K. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559329January 10, 2014
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
THE VEHICLE STABILITY ASSISTANCE LIGHT WONT COME ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10559091January 8, 2014
VISIBILITY:SUN/MOON ROOF ASSEMBLY
I WAS DRIVING HOME ON A MAJOR ROAD (NOT A SMALL BACK ROAD) WHEN I HEARD A SOUND LIKE A GUNSHOT. I IMMEDIATELY PULLED OVER AND FOUND THAT THERE WAS A LARGE HOLE IN MY SUNROOF, WITH SPIDERWEB CRACKING COMING OUT FROM THE HOLE. THE GLASS WAS FLEXED UPWARDS AND CREATED A DOME-LIKE EFFECT. I CONTINUED TO DRIVE THE 2 HOURS HOME AND IMMEDIATELY WENT TO A LOCAL HONDA DEALERSHIP. THE SERVICE MAN TOOK PICTURES AND PROCEEDED TO TELL ME THAT IF SOMETHING HAD FALLEN ONTO THE SUNROOF, THE GLASS WOULD'VE CRASHED INTO THE CAR, NOT FLEXED UP AND OUT LIKE MINE DID. A FEW DAYS LATER, THE SERVICE MAN CALLED AND SAID AFTER SENDING HONDA THE PICTURES, THEY DECIDED I MUST'VE DAMAGED THE SUNROOF SOMEHOW, CAUSING IT TO CRACK, MEANING HONDA WOULD NOT TAKE RESPONSIBILITY FOR IT. I THEN PROCEEDED TO CALL THE DEALERSHIP WHERE I BOUGHT THE BRAND NEW CAR 6 MONTHS AGO. IN TALKING TO THE SALES MANAGER, HE TOLD ME THAT IF I WAS DRIVING DOWN THE HIGHWAY, IT WOULD BE NEAR IMPOSSIBLE FOR SOMETHING TO FALL ON MY SUNROOF TO CAUSE A DAMAGE. IT WOULD'VE HIT MY WINDSHIELD, OR JUST FLOWN OVER MY CAR. HE SAID THERE WAS NOTHING HE COULD DO AND I COULD CALL HONDA DIRECTLY. I DID. MY CASE REPRESENTATIVE PROCEEDED TO "LOOK INTO IT", WHICH ENTAILED A MUMBLING MAN TELLING ME HE MAY OR MAY NOT GET BACK TO MY CLAIM BY JANUARY 21ST. WHEN I HEARD BACK FROM THEM, HE HAD CALLED THE FIRST DEALERSHIP AND THEN REPORTED THAT THEY FELT LIKE THERE WAS DAMAGE TO THE SUNROOF, MEANING HONDA STILL WOULDN'T TAKE RESPONSIBILITY. HONDA HAS JERKED ME AROUND FROM PERSON TO PERSON, WHILE HAVING ME DRIVE AROUND IN MY NEW CAR WITH A GAPING HOLE IN THE SUNROOF THAT IS SHATTERING GLASS EVERY TIME I DRIVE IT. THEIR SERVICE MEN HAVE TOLD ME ONE THING, AND THE CORPORATION AS A WHOLE IS SAYING SOMETHING ELSE. AFTER A QUICK WEB-SEARCH, THERE HAVE BEEN MANY OTHER INSTANCES OF THIS HAPPENING ON HONDAS, AND THEY ARE REFUSING TO TAKE RESPONSIBILITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558750January 7, 2014
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2005 HONDA CR-V. THE CONTACT STATED THE DRIVER'S SIDE HEADLIGHT STOPPED ILLUMINATING INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN STATED THE HEADLIGHT ASSEMBLY HAD TO BE REPLACED. AFTER THE VEHICLE WAS REPAIRED THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 99,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558532January 5, 2014
VEHICLE SPEED CONTROL
I WAS DRIVING IN TOWN AT ABOUT 15 MPH AND WAS SLOWING FOR A LEFT TURN WHEN THE VEHICLE SURGED FORWARD, THE SURGE LASTED FOR ABOUT 3 SECONDS, I APPLIED THE BRAKES BUT AM NOT SURE IF THIS STOPPED THE SPEED SURGE OR IT WENT AWAY ON ITS OWN. SO FARE THIS HAS ONLY HAPPENED THE ONE TIME AND IN NO TRAFFIC, BUT AM VER CONCERNED ABOUT FUTURE INCIDENT'S. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558118January 2, 2014
ELECTRICAL SYSTEM
THE FIRST TIME I NOTICED A PROBLEM WAS WHEN I PUT THE KEY INTO THE IGNITION IT WOULD GIVE A ZZZZZSOUND. SEVERAL DAYS LATER THE DOOR WOULD NOT UNLOCK AND I HAD TO EXIT ON THE PASSENGER SIDE.LATER I HAD TO CLIMB OVER THE CONSOLE TO DRIVE THE CAR HOME. LATER ON, I WAS ABLE TO UNLOCK THE DOOR. HOWEVER, WITHIN DAYS OF THAT INCIDENT, THE DRIVER'S SIDE DOOR CONTINUES TO LOCK AND UNLOCK WITHIN SECONDS AS I DRIVE THE CAR. I CAN NO LONGER LOCK THE DOOR WITH THE KEY FOB OR MANUALLY. I FEEL THAT THIS CAR IS NO LONGER SAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558188January 2, 2014
VISIBILITY/WIPER
WINDSHIELD SPRAYER FREEZES AT ANY TEMP UNDER 30 DEGREES. EITHER THERE IS A FLAW IN THE DESIGN OF THE SPRAY OR THE SLOPE OF THE HOOD WHICH ALLOWS THE SPRAYERS TO FREEZE TEMPS UNDER 30 DEGREES. THIS MAKE DRIVING IN SNOW WEATHER VERY DANGEROUS. I HAVE SEEN MANY COMPLAINTS ABOUT THIS ONLINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558071January 1, 2014
ELECTRICAL SYSTEM
THE POWER DOOR LOCKS KEEP LOCKING ON THEIR OWN IMMEDIATELY AFTER YOU UNLOCK THEM. THIS CAN HAPPEN EVEN IF YOU UNLOCK THEM WITH THE AUTO KEY FOB OR THE INSIDE DOOR SWITCH. I HAVE ALSO BEEN UNABLE TO USE THE AUTO KEY FOB TO UNLOCK THE DOORS & HAD TO USE THE KEY IN THE DOOR. I HAVE EVEN HAD THE DOORS RELOCK THEMSELVES RIGHT AFTER YOU STOP THE CAR & PUT IT IN PARK. (NORMALLY THE CAR AUTO LOCKS ALL DOORS WHEN YOU DRIVE OVER ABOUT 10 MPH, THEN AUTO UNLOCKS THE DOORS ONCE YOU STOP & PUT IT IN PARK). SO I'VE BEEN LOCKED IN MY CAR WHILE I KEEP USING THE DOOR UNLOCK SWITCH OR MY KEY FOB TO TRY TO GET OUT. GOD FORBID I HAD TO EXIT MY CAR IN AN EMERGENCY! I'VE ALSO BEEN AFRAID OF DROPPING OR LEAVING MY CAR KEYS ON MY SEAT OR IN MY PURSE (WHILE IT'S IN THE CAR) WHEN I HOP OUT OF THE CAR, THEN ACCIDENTALLY SHUTTING MY CAR DOOR. I WOULD BE LOCKED OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558081January 1, 2014
SEATS
THE DRIVER'S SEAT ROCKS BACK AND FORTH DURING NORMAL DRIVING WHEN STOPPING OR STARTING. ADDITIONALLY, I FOUND A SCREW LOOSEN UNDER THE SEAT AREA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558031December 31, 2013
SERVICE BRAKES
TAKEN TO LANCASTER, CA HONDA AND THEY SAID FRONT ROTORS HAVE BECOME WARPED/HEATED. NEED TO RESURFACE ROTORS AND CLEAN AND RE-LUBE FRONT BRAKES PADS. FRONT BRAKE PADS AT 7MM. HAVING UNDER TWENTY THOUSAND MILES, WAS TOLD THIS WOULD COST ME $120.00. I FEEL THIS HAS A DEFECTIVE BRAKING SYSTEM AND SHOULD BE TAKEN CARE OF BY HONDA, NOT CHARGED TO THE CUSTOMER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557717December 30, 2013
STEERING, WHEELS
ACCELERATING UP TO TRAVEL SPEED ON A HIGHWAY THE WHEELS START SHIMMING WE COULD NOT CONTROL THE CAR. TALKING TO THE DEALER WHO SAID THAT THEY WHERE AWARE OF THIS AND THAT SNOW & ICE CAN PACK INTO THE RIMS CAUSING THE WHEELS TO BE UNBALANCED. I AM 70 YEARS OLD AND DO NOT THINK ITS SAFE FOR ME TO GET OUT OF THE CAR ON THE HIGHWAY TO CLEAN THE WHEELS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557635December 29, 2013
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
MY HONDA CR-V 2007 JUST STARTED TO HAVE PROBLEM WITH THE DOOR LOCK/UNLOCK SYSTEM. I STARTED TO NOTICE THE PROBLEM PROBABLY IN NOVEMBER 2013. THE CAR LOCKING DEFAULT SET-UP WAS AT 15MPH (MEANING EVEN IF I FORGET TO LOCK THE DOORS, THEY WILL BE LOCKED WHEN THE CAR REACH 15MPH). HOWEVER, ONE OF THE DOOR JUST UNLOCK ALL BY ITSELF RIGHT-AFTER IT GET LOCKED. THIS IS A HUGE SAFETY CONCERN IF YOU HAVE KIDS IN YOUR CAR. I REALIZED MANY CR-V OWNERS HAVE THE SAME PROBLEM, BUT HONDA DECIDED NOT TO DO ANYTHING ABOUT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557645December 29, 2013
WHEELS, ELECTRICAL SYSTEM, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
2014 HONDA CRV WAS DELIVERED WITH 233 MILES ON ODOMETER. WITHIN 6 MILES OF LEAVING THE DEALERSHIP THE TIRE PRESSURE MONITORING (TPM) LIGHT HAD COME ON INDICATING ONE OR MORE OF THE TIRES WAS LOW ON AIR. OUR SALESPERSON HAD ALREADY WARNED US ABOUT THIS DURING THE WALK THROUGH AT THE DEALERSHIP TELLING US THERE IS NO NEED FOR US TO PULL OVER BECAUSE MORE THAN LIKELY THERE IS NO PROBLEM. BEING AN INFORMED CONSUMER WE WERE ALREADY AWARE THAT HONDA HAS A SERIOUS PROBLEM WITH THEIR TPM SYSTEM ON THE 2014 MODEL. IT SIMPLE DOES NOT WORK. IT CRIES WOLF AND CAN NOT BE TRUSTED. AFTER RESETTING THE LIGHT IT WILL CONTINUALLY RETURN AND HAVE TO BE RESET WITHIN 50 MILES OR LESS OF IN TOWN DRIVING. ALTERNATELY WE RESET IT BEFORE A 240 MILES ROUND TRIP HWY DRIVE AND THE TPM LIGHT DID NOT COME ON DURING THE ENTIRE HWY TRIP. THE PURPOSE OF THE GOVERNMENT MANDATING TPM IN ALL NEW CARS WAS TWO FOLD. FIRST FOR FUEL ECONOMY, SECOND FOR SAFETY. SINCE THE TPM LIGHT PROVIDES FALSE ALARMS EVERY WEEK, IT DOES NOT ACCOMPLISH EITHER GOAL. WE HAVE HAD NO FORMAL RESPONSE FROM HONDA ACKNOWLEDGING THERE IS A PROBLEM OR THAT THEY ARE WORKING ON A FIX. THERE IS A FORUM WITH 200 POSTS ON THE 2014 PROBLEMS AT THIS DIRECT ADDRESS: HTTP://WWW.CRVOWNERSCLUB.COM/FORUMS/14-PROBLEMS-ISSUES/27802-2014-TPM-PROBLEMS.HTML. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557642December 29, 2013
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES
FRONT PASSENGER DOOR WILL NOT UNLOCK. PROBLEM IS RELATED TO THE DOOR ACTUATOR. CAR FOB OR INTERNAL DOOR CONTROLS WILL NOT UNLOCK FRONT PASSENGER DOOR. CONCERN IS THAT A PASSENGER IN FRONT PASSENGER SEAT WILL NOT BE ABLE TO QUICKLY EXIT THE CAR IF REQUIRED IN AN EMERGENCY WITHOUT CLIMBING ACROSS TO ANOTHER DOOR. ISSUE OCCURS AT ALL SPEEDS OR WHEN CAR IS IN THE PARK POSITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10557508December 27, 2013
LATCHES/LOCKS/LINKAGES
PASSENGER DOOR LOCKS LESS THAN A SECOND AFTER BEING UNLOCKED, MAKING IT DIFFICULT TO EXIT THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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