Honda CR-V Complaints

16,579 consumer complaints on file.

#10681938February 7, 2015
ELECTRICAL SYSTEM
MY VEHICLE HAD A RECALL FOR THE IGNITION SWITCH IN 2002. MY HONDA CRV IS A 1999 THAT I RECENTLY PURCHASED. THE PREVIOUS OWNER HAD THE IGNITION SWITCH REPLACED AT THE TIME OF THE RECALL. I DISCOVERED THAT THE CAR WAS SHUTTING OFF WITH NO WARNING WHILE I WAS DRIVING. ACCORDING TO THE INFORMATION ON THE HONDA RECALL WEBSITE, THIS PART NEEDS TO BE REPLACED BECAUSE SUMMARY: ON CERTAIN SEDANS, COUPES, HATCHBACKS, AND SPORT UTILITY VEHICLES, ELECTRICAL CONTACTS IN THE IGNITION SWITCH CAN DEGRADE DUE TO THE HIGH ELECTRICAL CURRENT PASSING THROUGH THE SWITCH WHEN THE VEHICLE IS STARTED.CONSEQUENCE: WORN CONTACTS COULD CAUSE THE ENGINE TO STALL WITHOUT WARNING, INCREASING THE RISK OF A CRASH. HONDA IS NOT THEREFORE CORRECTING THE CAUSE OF THE IGNITION SWITCH DEGRADATION, THEY ARE SIMPLY ADMITTING THAT IT WEARS OUT PREMATURELY AND POSES A SAFETY HAZARD SO THEY ARE REQUIRED TO REPLACE IT. IT HAS NOW BEEN 13 YEARS SINCE IT WAS REPLACED AND I BELIEVE THAT IT HAS WORN OUT. WHEN I TOOK IT IN TO HONDA ON GRAND, I WAS TOLD THAT THE IGNITION SWITCH DID IN FACT NEED TO BE REPLACED, BUT THAT THE CAR ALSO HAD A BAD CYLINDER AND THEY WANTED $798.00 TO FIX BOTH WITH TWO HOURS OF LABOR. THEY INSISTED THAT SINCE THE PART HAD BEEN REPLACED UNDER THE ORIGINAL RECALL, THEY WERE NOT REQUIRED TO REPLACE IT AGAIN. I AM DISPUTING THIS SINCE HONDA ADMITS THAT THE PART WEARS OUT FASTER DUE TO THE CONFIGURATION, I.E., HIGH ELECTRICAL CHARGE, AND THIS POSES A SAFETY RISK AS IT CAUSES THE CAR TO DIE OUT. THE CAR WAS ONLY THREE YEARS OLD WHEN THE PART WAS REPLACED DURING THE ORIGINAL RECALL, AND THEY HAVE ALREADY SUBSTANTIATED THAT THE PART IS WORN OUT. IN ADDITION, HONDA CHARGES ALMOST $300 FOR THE IGNITION SWITCH, BUT IT IS AVAILABLE ON THE INTERNET FOR $40.00, AND IT ONLY REQUIRED 30 MINUTES TO REPLACE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681954February 7, 2015
STEERING
BOTH MY LOW BEAM HEADLIGHTS STOPPED WORKING I COULD SMELL A RUBBER BURNING SMELL AND SMOKE WAS COMING FROM THE STEERING COLUMN. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681675February 6, 2015
ENGINE, ELECTRICAL SYSTEM, SEATS
MY BRAND NEW 2015 HONDA CRV FOR FIRST 2 DAYS IT FEELS WONDERFUL. FROM DAY 3RD CAR IS VIBRATING LIKE A MESSAGE CHAIR ON STOP LIGHT. AND DEALER OR HONDA DOESN'T HAVE ANY SOLUTION! I AM REAL NOT FILL SAFE WHILE THE DRIVING THIS CAR AND EVEN I DIDN'T GET ANY RESPONSE FROM HONDA AND MY DEALERSHIP. HONDA DEALER AND AMERICA HONDA ARE AWARE OF THIS ISSUE. JUST GOOGLE FOR THE ISSUE AND YOU WILL KNOW. MY BRAND NEW 2015 HONDA ' CRV IS VIBRATING LIKE A MESSAGE CHAIR ON STOP LIGHT (IDEAL) AND DRIVE D. HONDA SEEMS THEY ARE NOT CONSIDERING ME A GOOD CUSTOMER BUT HOW CAN I FORGET THAT I SPENT 25K+ ON THE CAR WHICH IS JUST A HEADACHE TO DRIVE, NOT SAFE AND GET IT FIXED. IT IS VIBRATING REALLY WORST AND ENGINE MAKE SO NOISE WHICH IS NOT AS USUAL. HONDA AND DEALERSHIP ARE NOT TAKE ANY ACTION FOR THAT I WENT OVER THERE TWO TIMES BUT THEY DON'T HAVE ANY SOLUTION. DOES THIS CAR IS SAFE TO DRIVE? EVEN I AM NOT GETTING ANY APPROPRIATE ANSWER FROM THEM. PLEASE NEED YOUR HELP.. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681739February 6, 2015
POWER TRAIN
THE VEHICLE SHAKES NOTICEABLY AT LOW RPMS. SPECIALLY WHEN STOPPED WHILE IN GEAR I.E. AT A RED LIGHT OR WHEN ACCELERATING SLOWLY. THE SHAKE VERY NOTICEABLE, CAUSES THE SEATS TO SHAKE AND RATTLES WHAT EVER IS IN THE CUP HOLDERS. IT CAUSES THE REAR VIEW MIRROR TO BECOME USELESS. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681770February 6, 2015
ENGINE
I LIVE IN MINNESOTA WHERE THE TEMPERATURE GETS EXTREMELY COLD. I NOTICED MY ENGINE WAS MAKING A LOUD AUDIBLE GRINDING NOISE FOR ABOUT 2 SECONDS DURING COLD WEATHER START UPS. I SEE MORE THAN ONE WRITE UP ON THIS CONCERNING THIS EXACT NOISE. I BROUGHT THE VEHICLE TO A HONDA DEALER WHO TOLD ME THE NOISE IS: "NORMAL BUT NOT NORMAL". HE SAID HONDA IS AWARE OF THE PROBLEM BUT IS NOT DOING ANYTHING ABOUT IT. IT IS SOMETHING TO DO WITH THE VTC ACTUATOR WHEN IT GETS COLD. HE SHOWED ME AN EMAIL FROM HONDA THAT SPECIFICALLY SAYS TO QUIT REPLACING VTC ACTUATORS BECAUSE IT IS NOT HELPING FIX THE PROBLEM. IT'S AN ENGINEERING PROBLEM WITH THE VTC ACTUATOR SO REPLACING IT WITH AN IDENTICAL UNIT WILL NOT HELP.. HE THEN PROCEEDED TO TELL ME THAT IT IS NOT HURTING MY CAR IN ANY WAY, SHAPE, OR FORM. AFTER SEVERAL MORE DAYS OF LOUD GRINDING NOISES EACH MORNING; I SPOKE WITH HONDA CUSTOMER SERVICE OVER TWITTER. HONDA REPEATED WHAT THE SERVICE TECH TOLD ME THAT THEY ARE AWARE OF THE PROBLEM WITH THE VTC ACTUATOR BUT ARE CURRENTLY DOING NOTHING ABOUT IT. THEY SAID, "WE ARE AWARE OF THE CONCERN AND ARE LOOKING TO SEE WHAT WE COULD DO TO REDUCE IT". I THEN ASKED THEM TO EXPLAIN WHAT EXACTLY IN THE VTC ACTUATOR IS MAKING THE NOISE. I WAS TOLD, "I APOLOGIZE BUT INFORMATION ON WHAT IS MAKING THE NOISE IS NOT AVAILABLE"... NOT KIDDING. THEY ALSO SAID, "THE NOISE DOESN'T AFFECT THE DRIVEABILITY OR RELIABILITY OF THE VEHICLE. WE APOLOGIZE BUT CURRENTLY THERE ARE NO REPAIRS FOR THIS." I AM SUPPOSE TO BELIEVE THAT THIS IS NOT HURTING MY VEHICLE, BUT THEY REFUSE TO TELL ME WHAT IS CAUSING THE NOISE IN THE VTC ACTUATOR? IT SOUNDS LIKE THEY ARE CRUNCHING THE NUMBERS TO SEE IF A RECALL WOULD BE MORE COST EFFECTIVE THEN REPAIRING THE CARS OF US COLD WEATHER DRIVERS WHEN THE TIME COMES AND OUR ENGINES FAIL. I'M CONCERNED ABOUT METAL SHAVINGS GETTING INTO THE OIL/ENGINE CAUSING FAILURE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681411February 5, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 HONDA CR-V. WHEN THE VEHICLE WAS STARTED, THERE WAS AN ABNORMAL NOISE COMING FROM THE FRONT END OF THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE FAILED TO ACCELERATE OVER 20 MPH AND ALL THE WARNING LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN STATED THAT RODENTS WERE CHEWING THE HARNESS WIRES. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER ON FEBRUARY 4, 2014 WHERE IT WAS DIAGNOSED THAT THE CRANK SENSOR AND HARNESS WIRES NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681425February 5, 2015
ENGINE
TL* THE CONTACT OWNS A 2013 HONDA CR-V. WHEN STARTING THE ENGINE IN COLDER WEATHER, THE VEHICLE EXHIBITED AN ABNORMAL GRINDING METAL NOISE. THE FAILURE RECURRED UPON INITIAL START-UP IN COLDER TEMPERATURES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VTC ACTUATOR WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 14,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681495February 5, 2015
AIR BAGS
TL* THE CONTACT OWNED A 2002 HONDA CR-V. WHILE DRIVING 35 MPH, THE VEHICLE IN FRONT OF THE CONTACT'S VEHICLE SUDDENLY STOPPED, CAUSING THE CONTACT TO REAR END THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE CHEST, RIBS, STERNUM AND BACK THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS). THE FAILURE MILEAGE WAS 128,355... UPDATED 02/19/15 *BF UPDATED 02/20/15*JB
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10681642February 5, 2015
EXTERIOR LIGHTING
SENSE THE FALL/WINTER OF 2010 I HAVE CHANGE THE LOW BEAM HEADLIGHTS ON MY VEHICLE APPROXIMATELY EIGHT TIMES. LATELY THE HEADLIGHTS HAVE BEEN GOING OUT BETWEEN THREE MONTHS AND THE SHORTEST TIME BEING 15 MINUTES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681149February 4, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS) HOWEVER, THE PARTS NEEDED WERE UNAVAILABLE TO PERFORM THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681219February 4, 2015
ENGINE, STEERING, ELECTRONIC STABILITY CONTROL (ESC)
I PURCHASED NEW 2015 HONDA CRV EX-L 01/21/2015. ONLY 3 MILE ON IT. IMMEDIATELY AFTER PURCHASED, THE VEHICLE EXHIBITED SEVERE VIBRATION WHEN THE CAR FULLY STOP AND ON "D" POSITION. IDLE IS VERY LOW , AROUND 550 RPM, AND VEHICLE JUST SHAKES AND PASSENGER SEAT VIBRATES. VIBRATIONS CAN BE FELT THROUGH THE STEERING WHEEL, AND CREATE A DISTRACTION DURING DRIVING. BROUGHT IT IN DEALERSHIP FOR CHECKING, THEY SAID EVERYTHING IS NORMAL???. THIS IS ABNORMAL COMPARE TO OTHERS NEW CAR. I TRUST THE "HONDA" NAME, BUT NOW MAKE ME DISAPPOINTED. I SHOULD BUY THE TOYOTA RAV4 RATHER THAN BUYING THIS CRV. HONDA NEEDS TO FIX THIS PROBLEM ASAP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681281February 4, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681383February 4, 2015
ENGINE
HELLO, I BOUGHT 2015 HONDA CR-V LX ON 12/30/2014, AND ON THE NEXT DAY, I NOTED THE WHOLE CAR VIBRATES WHENEVER IDLING IN DRIVE, AT 600 RPM. THIS HAPPENS EVERY TIME I STOP AT THE RED LIGHTS. SO, ON 1/12/2015, I TOOK IT TO HONDA CARS OF MCKINNEY, TX, AND THEY SAID THE STRANGE EXPLANATION; "WHEN COMPARED TO OTHER MANUFACTURER'S CARS, IT DOES VIBRATE MORE. BUT, WHEN COMPARED TO OTHER 2015 CR-VS, THEY ALL VIBRATE. SO, THIS IS WHY IT IS NOT THE PROBLEM IN 2015 CR-VS." WHEN I SEARCHED ONLINE, THE VIBRATION PROBLEM ON 2015 HONDA CR-VS IS ACROSS THE US, NOT JUST IN TEXAS. EVERYONE HAS THE SAME EXACT ISSUE, AND THEIR HONDA SERVICE DEPTS SAY THE SAME COMMENT; "YOU ARE THE FIRST ONE TO REPORT THE PROBLEM. NO ONE ELSE HAS COMPLAINED. THERE IS NO PROBLEM ON THE NEW 2015 CR-VS." CURRENTLY, MY CR-V IS AT 1000 MILES, AND THE CAR STILL KEEPS VIBRATING AT EVERY RED LIGHTS OR IN TRAFFIC. MY FAMILY SUFFERS FROM HEADACHES AND NAUSEA BECAUSE OF THE VIBRATION. 2015 CR-V IS DEFINITELY NOT THE SAFE CAR. ADDITIONALLY, I BELIEVE THIS IS ALSO THE CLASSIC EXAMPLE OF DECEPTIVE BUSINESS PRACTICE, AND THIS NEEDS TO BE CORRECTED PROMPTLY BECAUSE THERE WOULD BE MORE VICTIMS. PLEASE HELP US AND HAVE HONDA FIX THIS VIBRATION PROBLEM ON 2015 CR-VS. REGARDS, *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680993February 3, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V349000 (AIR BAGS) HOWEVER, THE PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/21/15*CN UPDATED 10/9/15 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681020February 3, 2015
SEAT BELTS
TL* THE CONTACT OWNS A 2004 HONDA CR-V. THE CONTACT STATED THAT THE DRIVER AND PASSENGER SIDE SEAT BELTS FAILED TO RETRACT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681035February 3, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
RIGHT LOW BEAM HEADLIGHT NOT FUNCTIONING. BULB IS OK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681047February 3, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
LOW BEAM HEADLIGHT ON PASSENGER SIDE OF 2006 CR-V CONTINUES TO FAIL. BOTH HEADLIGHTS HAVE BEEN REPLACED BUT THE PASSENGER SIDE CONTINUES TO GO OUT MONTHLY. I HAVE COMPLAINED TO THE DEALER AND ASKED IF THERE IS A SOLUTION AND THEY ONLY SUGGEST REPLACING THE BULB AGAIN. THIS IS SAFETY ISSUE THAT HONDA SHOULD BE FORCED TO RESOLVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680601February 2, 2015
AIR BAGS
TL*THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V349000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680637February 2, 2015
AIR BAGS
YEAR: 2005 MAKE: HONDA MODEL: CR-V NHTSA RECALL NUMBER: 14V-351 RECALL DATE: JUNE 19, 2014 MANUFACTURER RECALL NUMBER: JG8 RECEIVED A LETTER FROM HONDA DATED SEPTEMBER 2014 REGARDING THE AIRBAGS SAFETY RECALL. ASKED ME TO CALL MY LOCAL DEALER TO SET UP AN APPOINTMENT. CALLED THE DEALER TO SET UP AN APPOINTMENT IN OCTOBER 2014 AND WAS TOLD THAT THE DEALER IS BOOKED TILL JANUARY. SO THEY GAVE ME THE AVAILABLE EARLIEST DATE OF JANUARY 27TH 2015. I RECEIVED A CALL DAY BEFORE THE APPOINTMENT STATING THAT THE PARTS FOR CRV AND PILOT ARE IN SHORT SUPPLY, SO WE WILL HAVE TO CANCEL YOUR APPOINTMENT AND WILL CALL YOU ONCE THEY ARE AVAILABLE. NOT SURE IF THAT WAS TRUE ABOUT THE SHORT SUPPLY OF PARTS. I ASKED THEM IF THAT IS COMING FROM HONDA OR FROM THE DEALER. THE LADY STATED THAT SHE IS JUST A WORKER AND SHE HAD BEEN TOLD TO INFORM ME BY HER MANAGER AT THE DEALERSHIP. I ASKED HER IF I COULD TALK TO THE MANAGER AND SHE SAID THAT HE IS BUSY AND UNAVAILABLE. I ASKED HER WHEN CAN I EXPECT A CALL OR DOES SHE KNOW WHEN THE PARTS WILL COME IN. SHE HAD NO CLUE AND SAID THAT THEY DON'T KNOW AND ONCE THE PARTS ARE HERE SHE WILL CALL US TO SCHEDULE AN APPOINTMENT AND THAT COULD AGAIN BE COUPLE OF MONTHS BEFORE THEY CAN GET ME IN AS THEY ARE VERY BUSY WITH THE RECALL. I ASKED HER IF SHE COULD SEND ME AN EMAIL TO CONFIRM THE CANCELLATION AND STATING THAT THE PARTS ARE IN SHORT SUPPLY, BUT SHE REPLIED IN NEGATIVE AND SAID THAT THEY DON'T DO THAT AND WILL CALL ME WHEN THE PARTS ARE IN. THAT WAS THE END OF THE CONVERSATION AND SHE APOLOGIZED FOR THE DELAY AND SAID THEY WILL INFORM ME WHENEVER THERE ARE ANY UPDATES. SO TODAY IN FEB 2ND , 2015 AND NO CALL AND NO EMAIL. JUST FILING A REPORT TO SEE IF THERE IS ANY ACTION BEING TAKEN IN THIS REGARDS EITHER FROM HONDA OR FROM THE NHTSA. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680667February 2, 2015
AIR BAGS
TL*THE CONTACT OWNS A 2002 HONDA CR-V THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBERS: 14V351000 (AIR BAGS) AND 14V349000 (AIR BAGS) AND STATED THAT THE PARTS NEEDED WERE UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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