Honda CR-V Complaints

16,579 consumer complaints on file.

#10691338March 1, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I HAVE GONE THROUGH 3 SEPARATE RIGHT LOW BEAM HEADLIGHTS IN THE PAST THREE YEARS, GOT THE RECALL NOTICE FOR A SHORT IN THE HEADLIGHT SYSTEM, HAD IT FIXED, AND YET THE RIGHT HEADLIGHT KEEPS GOING OUT, EVEN THOUGH THE BULB IS NOT BURNED OUT. DEALER HAS NO IDEA WHAT IS WRONG, AND BELIEVES IT TO BE A FUSE ISSUE. THIS CAR IS ABSOLUTELY FALLING APART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691255February 28, 2015
ENGINE, UNKNOWN OR OTHER
MORE THAN 5 TIMES WHEN STARTING THE CRV, FROM A COLD START AND 2 WARM STARTS, I GET A HARSH GRINDING 'METAL-ON-METAL' SOUND FROM THE FRONT RIGHT OF THE ENGINE. THIS IS HAPPENING ALSO WITH WARMS STARTS (2X THIS WEEK). CALLED HONDA DEALER , ROCHESTER NY WHERE CAR WAS PURCHASED NEW 6 MONTHS AGO. SPOKE TO A SENIOR SERVICE ADVISOR AND TOLD ME OUT RIGHT THIS IS A KNOW PROBLEM/DEFECT (HIS WORDS) AND HONDA IS WELL AWARE OF IT AND THERE IS NO FIX KNOWN. I ASKED FOR A DATE TO BRING MY 2014 CR-V IN AND WAS ADVISED THERE WAS NO REASON TO LOOK AT MY CAR AND TO WAIT FOR THE COLD WEATHER TO GO AWAY. HE ALLOWED ME TO QUOTE HIM THAT "THERE IS NO PROBLEM, IT'S THE VTEC ACTUATOR, NOTHING TO FIX PER HONDA USA AND ASSURED ME THAT NO, NONE DAMAGE IS ACCRUING WHEN I HEAR THE GRINDING ENGINE START NOISE." HE SUGGESTED THAT I TURN THE KEY TO THE 'ON' POSITION FOR 20 SECONDS, TURN OFF THE KEY, AND RESTART THE CAR AND I SHOULD HAVE NO ISSUES. I TRIED THAT 2X TODAY 2/28/2015 AND STILL GOT THE SAME HARSH GRINDING NOISE. THE FACT THE DEALER WON'T EVEN LET ME MAKE AN APPOINTMENT TO CHECK THIS CAR, AND WITH MUCH RESEARCH BY MYSELF, THERE IS 100'S OF THESE SAME REPORTS VIA GOOGLE, YOUTUBE VIDEOS WITH EXACT SOUNDS. I DEMAND THIS CAR TO BE FIXED, IT IS NOT STARTING CORRECTLY, AND I AM GETTING ZERO ASSISTANCE FROM THE HONDA DEALER HERE IN ROCHESTER, NY. BY THE INFORMATION GIVEN TO ME, THIS IS A KNOWN, ON-GOING DEFECT IN MANY HONDA ENGINES, AND WHEN I ASK MORE THAN 50+ PRE-SALE QUESTIONS, AT NO TIME WAS I GIVEN THIS INFORMATION UPFRONT. THE DEALER AND HONDA ARE SIMPLY HIDING A KNOWN PROBLEM AND ARE USING HORRID CUSTOMER SERVICE TACTICS TO GT AROUND IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691261February 28, 2015
ENGINE, VEHICLE SPEED CONTROL
THIS HAS HAPPENED ON NUMEROUS OCCASIONS. AFTER STOPPING FOR A RED LIGHT, NOTHING HAPPENS FOR SEVERAL SECONDS WHEN TRYING TO ACCELERATE,THEN CAR JUMPS FORWARD. I HAVE COME CLOSE TO REAR ENDING THE CAR IN FRONT OF ME SEVERAL TIMES. AM GOING TO MY DEALER TOMORROW. I HAVE SEEN A NUMBER OF SIMILAR COMPLAINTS ON THE INTERNET,SO ITS NOT MY IMAGINATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691034February 27, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE SRS WARNING LAMP ILLUMINATED SEVERAL TIMES. AS THE FAILURE PROGRESSED, THE LIGHT STARTED FLASHING ON THE FRONT PASSENGER SIDE INTERMITTENTLY, INDICATING THAT THE FRONT PASSENGER SIDE AIR BAG WAS DEACTIVATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V700000 (AIR BAGS), 14V351000 (AIR BAGS), 14V349000 (AIR BAGS), 13V132000 (AIR BAGS), 11V260000 (AIR BAGS), 10V041000 (AIR BAGS) AND 04V255000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691041February 27, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 HONDA CR-V. THE CONTACT STATED AFTER JUMPSTARTING THE VEHICLE, IT RESUMED NORMAL OPERATION. THE FAILURE RECURRED NUMEROUS TIMES. THE MANUFACTURER ISSUED A VOLUNTARY RECALL RELATED TO THE BATTERY MANAGEMENT SYSTEM. THE VEHICLE WAS SERVICED UNDER THE RECALL; HOWEVER, THE FAILURE PERSISTED. THE VEHICLE WAS NOT REPAIRED FOR THE MOST RECENT FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE RECALL NUMBER WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 3,666.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691181February 27, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V351000 (AIR BAGS) AND 14V349000 (AIR BAGS); HOWEVER, THE PARTS NEEDED TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 5/18/15*CN THE CONSUMER STATED THE AIR BAGS WERE REPLACED ON MAY 1, 2015. UPDATED 05/29/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691208February 27, 2015
EXTERIOR LIGHTING
WHILE DRIVING HOME TONIGHT, AFTER DARK, BOTH LOW BEAM HEADLIGHTS WENT OUT AT THE SAME TIME. LUCKILY I WAS ABLE TO SWITCH THEM TO HIGH BEAM, WHICH WORKED. UPON ARRIVING HOME, SPOKE WITH MY HUSBAND WHO CHECKED AND CONFIRMED THAT BOTH LIGHTS WOULD NOT WORK, BUT NO EVIDENCE THEY HAD BURNT OUT. A CHECK ON THE INTERNED INDICATED THAT NHTSA RECALL # 12V-136 WAS ISSUED. WE HAVE OWNED THIS CAR SINCE NEW AND DO NOT RECALL RECEIVING ANY RECALL NOTICE. A SEARCH OF THIS SIDE BY VIN NUMBER DID NOT SHOW THE RECALL. A SEARCH BY MODEL NUMBER DID. WE WILL CONTACT THE HONDA DEALER AS SOON AS THEY ARE OPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690867February 26, 2015
ENGINE
EVERY DAY WHEN IT IS REALLY COLD OUTSIDE AND THE TEMPERATURES ARE 20 BELOW OR SO, THERE IS A GRINDING NOISE WHEN I START THE CAR UP. IT ONLY HAPPENS WHEN IT IS REALLY COLD OUTSIDE. DON'T ACTUALLY KNOW WHERE IT IS COMING FROM UNDER THE HOOD. IT ONLY LAST ABOUT A SECOND OR TWO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690873February 26, 2015
VISIBILITY/WIPER, EXTERIOR LIGHTING
I. HEADLIGHTS ARE TERRIBLE. I ONLY DRIVE OCCASIONALLY AT NIGHT. THE HIGH BEAM POINTS TOO HIGH AND THE LOW BEAM TOO LOW. I ASKED REP IN SERVICE DEPT. AT DON JACOBS, LEXINGTON, KY AND HE ADVISED THE HEADLIGHTS ARE SET AT FACTORY. THEY COULD NOT DO ANYTHING TO ADJUST THEM. I DON'T THINK HE EVEN MADE OUT A REPORT. BUT THE MORE I THINK ABOUT IT, HONDA SHOULD HAVE A "FIX" FOR THIS PROBLEM. 2. BATTERY. LOCAL TEMPS HAVE BEEN -/+ ZERO OUTSIDE. MY HONDA IS PARKED IN GARAGE AND TEMPS IN THIS COLD WEATHER IN MY GARAGE IS 34 DEGREES, AVERAGE.. MY HONDA "GROANS" WHEN STARTING, BUT SO FAR HAS MANAGED TO GET STARTED. I HAVE NOT MENTIONED THIS TO DON JACOBS AS I DIDN'T THINK THEY WOULD DO ANYTHING ABOUT IT. THEY WOULD PROBABLY SAY "IT WAS SET AT FACTORY".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690886February 26, 2015
POWER TRAIN
MINE IS A 2015 CRV EXL. I CAN'T BELIEVE HONDA BUILT THIS CAR. IT HAS BAD VIBRATIONS WHEN STOPPED AND IDLING, THE ENTIRE SEAT SHAKES. IT HAS BAD ENGINE/ TRANSMISSION SHUDDERING WHEN I ACCELERATE WHEN THE ENGINE CHOOSES A RPM IN THE 1000-2000 RANGE. EVEN AT HIGHWAY SPEEDS IT SHUDDERS AT RANDOM INTERVALS. THIS IS A BIG PROBLEM. NOT ONLY IS IT EXTREMELY ANNOYING, IT CAN NOT BE GOOD FOR THE ENGINE LONG TERM. THIS WILL CAUSE A MAJOR ENGINE OR TRANSMISSION FAILURE IN THE FUTURE. HONDA NEEDS TO ACKNOWLEDGE THIS PROBLEM, FIND A SOLUTION, AND APOLOGIZE TO ME AND ALL THOSE 2015 CRV OWNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690759February 26, 2015
ENGINE
EVERY MORNING WITH TEMPERATURES UNDER 20 DEG F, THERE IS A GRINDING NOISE UPON START UP, NOISE VARIES IN DURATION BETWEEN 1-2 SECONDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690774February 26, 2015
STEERING, SUSPENSION, ELECTRONIC STABILITY CONTROL (ESC)
EXCESSIVE VIBRATIONS, ONE WHILE IN DRIVE AND STOPPED, ANOTHER AT ALL SPEEDS WORSE WHEN ACCELERATING. AT TIMES I FEEL THE VEHICLE IS NOT STABLE AND I AM SCARED OF LOSING CONTROL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690844February 26, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2005 HONDA CR-V. THE CONTACT RECEIVED NOTICES FOR NHTSA CAMPAIGN NUMBERS: 14V700000 (AIR BAGS) AND 14V351000 (AIR BAGS); HOWEVER, THE PARTS NEEDED FOR REPAIR WERE UNAVAILABLE. THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 3/31/15*CN UPDATED 04/10/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690561February 25, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V700000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690724February 25, 2015
POWER TRAIN
CAR VIBRATES AT IDLE//HAS VIBRATIONS AND NOISE AT VARIOUS SPEEDS//LOCAL DEALER CAN NOT FIGURE OUT //HONDA DSM SAID HE WOULD CHECK ON IT, BUT APPARENTLY IT'S A COMMON PROBLEM. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690734February 25, 2015
ENGINE
ON 3 OR 4 OCCASIONS, WHEN IT IS COLD, THAT WHEN THE CAR IS FIRST STARTED, THE ENGINE MAKES A GRINDING NOISE. IT ONLY LASTS FOR A SECOND OR TWO AND WHEN I RESTART THE CAR, IT DOESN'T REOCCUR. IT ALSO DOESN'T HAPPEN EVERY TIME THAT IT IS COLD. I WAS GOING TO MENTION IT THE NEXT TIME WE TOOK THE CAR IN FOR SERVICE. I'VE READ THAT OTHER OWNERS HAVE EXPERIENCED THE SAME PROBLEM AND I SHARE THEIR CONCERN THAT THIS COULD BE DAMAGING THE ENGINE SO I WANTED TO ADD MY REPORT. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690182February 24, 2015
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, POWER TRAIN, ELECTRICAL SYSTEM
VEHICLE WAS REAR-ENDED BY A FASTER VEHICLE. THE IMPACT FORCED THE TRANSMISSION INTO "PARK," WHICH AUTOMATICALLY LOCKED THE DOORS, TRAPPING ANY OCCUPANTS. HAD THERE BEEN A FIRE OR WATER SUBMERGENCE SITUATION, THERE COULD BE UNNECESSARY INJURY OR EVEN DEATH. VEHICLE DOOR LOCKS NEED TO BE RE-DESIGNED TO LET OCCUPANTS ESCAPE IN AN EMERGENCY. *JS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10690183February 24, 2015
STEERING, POWER TRAIN
NOTICED A WHINING SOUND WHILE DRIVING COMMONLY ASSOCIATED WITH POWER STEERING CONTROL PUMP PROBLEMS. ALSO NOTICED FLUID LEAK SPOTS ON MY GARAGE FLOOR WHEN PROBLEM FIRST STARTED. WE TOOK THE CAR IN TO THE LOCAL HONDA DEALER TO HAVE IT CHECKED OUT & WAS TOLD THAT THE POWER STEERING HOSE WAS CORRODED AS WELL AS THE "TRANSMISSION" HOSE HAD RUSTED. WE FOUND IT VERY UNUSUAL THAT A POWER STEERING HOSE WOULD CORRODE GIVEN THE FACT THAT WE BOUGHT THE HONDA NEW AND IT HAD BEEN RECENTLY SERVICED AND INSPECTED AT THE COST OF OVER $500.00 LAST YEAR. THE HONDA DEALER FOUND LEAKING POWER STEERING PRESSURE HOSE AND ALSO REPLACED THE COOLER LINE WHICH WAS TOO RUSTED. THE COST FOR THIS REPAIR WAS $762.46!! WE DON'T KNOW IF HONDA USED INFERIOR QUALITY HOSES BUT IT SURE SEEMS LIKE IT BECAUSE I NEVER HAD TO REPLACE MY POWER STEERING HOSE FOR MY 1994 TOYOTA PICKUP TRUCK & HAVE NEVER HAD A PROBLEM REMOTELY RELATED TO "CORROSION" OR "RUSTING" ACCORDING TO THE HONDA TECHNICIAN'S SERVICE REPORT. WE WERE ONE OF THOSE CUSTOMERS THAT HAVE A PROBLEM WITH THE REAR DOOR ACTUATOR WHICH WILL BE REPAIRED UNDER A RECENT RECALL NOTICE WE RECEIVED LAST WEEK. THIS WOULD HAVE COST US $250.00 TO HAVE THE ACTUATOR PROBLEM FIXED IF WE HADN'T BEEN NOTIFIED!! *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10690198February 24, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE WINDOW WOULD NOT OPERATE AND FAILED TO CLOSE. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE FRONT PASSENGER SIDE POWER WINDOW SWITCH FAILED AND A BURNING ODOR WAS PRESENT COMING FROM THE SWITCH. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10690260February 24, 2015
AIR BAGS
TL*THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 14V349000 (AIR BAGS) HOWEVER THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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