Honda CR-V Complaints

16,579 consumer complaints on file.

#10692623March 6, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V700000 (AIR BAGS) HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692331March 5, 2015
AIR BAGS
MY COMPLAINT IS AGAINST HONDA RE THEIR RECALL PRACTICES/DEALER KNOWLEDGE: ACCORDING TO THE HONDA WEBSITE, MY VEHICLE AIRBAG IS TO BE INSPECTED AND REPLACED. I ATTEMPTED TO SCHEDULE THIS SERVICE AT TWO DEALERS IN ALBUQUERQUE, NM (PERFECTION HONDA AND GARCIA HONDA. I WAS TOLD IT WOULD TAKE 2 VISITS - ONE TO INSPECT AND ONE TO REPLACE PART IF NEEDED. YESTERDAY I TOOK MY VEHICLE TO GARCIA HONDA - THEIR 'MECHANIC/OIL CHANGER' BROKE THE HEAD OFF THE 'BREAKAWAY SCREW' WHILE UNDOING IT. AFTER 3 HOURS IN WHICH THEY SUPPOSEDLY 'TAPPED' THE SCREW, THEY TOLD ME TO BRING THE VEHICLE BACK IN A WEEK AND THERE WAS A 50/50 CHANCE THEY WOULD NEED TO REPLACE THE AIRBAG - BUT THEY DIDN'T KNOW. NOW, I AM UNSURE TO EVEN DRIVE THE VEHICLE - SUFFICE TO SAY, IF THERE IS ANY DAMAGE TO MYSELF OR PASSENGER, THERE WILL BE A MAJOR LAWSUIT AGAINST HONDA AND PARTICULARLY GARCIA HONDA! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692343March 5, 2015
ENGINE, STEERING
TL*THE CONTACT OWNS A 2015 HONDA CR-V. THE CONTACT STATED THAT THERE WAS A STRONG VIBRATION FROM THE ENGINE. THE CONTACT MENTIONED THAT WHEN DRIVING OVER 60 MPH, THE ENGINE RPM'S DID NOT READ ACCURATELY AND THE VEHICLE VEERED LEFT AND RIGHT. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS NOT ABLE TO BE REPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILAGE WAS 50.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692347March 5, 2015
SERVICE BRAKES
TL*THE CONTACT OWNS A 2015 HONDA CR-V. THE CONTACT STATED THAT WHEN DEPRESSING THE BRAKE PEDAL, THE FRONT END OF THE VEHICLE VIBRATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO WAS UNABLE DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692394March 5, 2015
VISIBILITY/WIPER
2014 HONDA CRV: IN FEB 2015 WINDSHIELD WIPERS MOSTLY DO NOT WORK AT ALL OR THEY WORK INTERMITTENTLY IN COLD WEATHER...ESPECIALLY DANGEROUS AND FRIGHTENING WHEN THEY STOPPED DURING SEVERAL SNOWSTORMS ALLOWING NO VISIBILITY. AFTER MAKING A LONG DRIVE TO FORT WAYNE DON AYRES ( AND TRYING TO FIND A DAY WHEN BOTH WIPERS AND I WERE NOT WORKING AND THAT IT WAS NOT SNOWING ON THE INTERSTATE) THE WIPERS STARTED WORKING AGAIN AFTER THE CRV WAS DRIVEN INTO THEIR GARAGE. HAD TO BRING IT BACK WHEN WIPERS NOT WORKING, WE WERE TOLD. IN THE MEANTIME CRV WAS NOT SAFE TO DRIVE IN SNOWSTORMS. ON SECOND VISIT THEY DISCOVERED THAT THE MOTOR ON THE WIPERS HAD TO BE REPLACED. A LITTLE NUISANCE PROBLEM TO THEM BUT VERY FRIGHTENING TO ME WHEN DRIVING BLIND IN SNOWSTORMS. LUCKY NOT TO HAVE HAD A WRECK OR EVEN A STROKE FROM THE FRUSTRATION OF SPENDING SO MUCH MONEY ON A VEHICLE TO STAY SAFE IN WINTER WEATHER...ONLY TO HAVE NONFUNCTIONAL WIPERS THAT MAKE IT UNDEPENDABLE IN WINTER WEATHER. HOPE THIS WILL BE HELPFUL TO SOMEONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692030March 4, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V700000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/30/15*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692125March 4, 2015
AIR BAGS
THE VEHICLE HAS PENDING AIRBAG RECALLS (NHTSA RECALL NUMBER: 14V-351 AND 14V-349) FOR THE TAKATA-BRAND AIR BAG INFLATORS. I HAVE REPEATEDLY CONTACTED THE LOCAL HONDA DEALERSHIP AND AMERICAN HONDA CUSTOMER SERVICE ABOUT THESE RECALLS.HOWEVER, I HAVE BEEN TOLD BY HONDA REPEATEDLY THAT THEY DO NOT HAVE THE PARTS TO COMPLETE THE RECALLS FOR MONTHS. HONDA'S INABILITY AND UNWILLINGNESS TO FIX SAFETY RECALLS SHOULD BE LOOKED INTO BY THE AUTHORITY. THANK YOU. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692202March 4, 2015
EXTERIOR LIGHTING
THE HIGH BEAMS LIGHTS IN MY HONDA ARE A SAFETY HAZARD, THEY AREN'T BRIGHT AND DON'T LIGHT THE ROAD UP AT ALL. ITS SO BAD THAT EVEN IF YOU LEAVE THE HIGH BEAMS ON THE ONCOMING TRAFFIC DOESN'T EVEN NOTICE THEY ARE ON. I CANT BELIEVE HONDA WOULD ALLOW SOMETHING THIS UNSAFE TO GO TO THE CUSTOMER. I HAVE BROUGHT MY VEHICLE TO NUMEROUS HONDA DEALERS AND THEY SAY THERE IS NOTHING THEY CAN DO BECAUSE THERE ISN'T ANY RECALLS OR SAFETY BULLETINS PERTAINING TO HEADLIGHTS ON THE 2012 HONDA. THIS NEEDS TO COME TO A HEAD BEFORE SOMEONE GETS SERIOUSLY HURT BY THIS HORRIBLE DESIGN. I HAVE SEEN NUMEROUS CHAT BOARDS ONLINE DISCUSSING THE SAME ISSUE I AM HAVING. WHY SHOULD WE AS CUSTOMERS HAVE TO SUFFER FROM THIS POOR DESIGN TACTIC. HOPEFULLY SOMETHING CAN COME OF THIS SOON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692205March 4, 2015
POWER TRAIN
I PURCHASED A NEW 2015 HONDA CRV EXL. PICKED IT UP ON EVENING OF 2/18/15. I DROVE IT BACK AND FORTH TO WORK, APPROX. 30 MILES ROUND TRIP THE NEXT TWO DAYS. I NOTICED VIBRATION AND FELT SOMETHING WASN'T RIGHT. THE CAR SAT IN MY DRIVEWAY THE WEEKEND DUE TO BAD WEATHER. I DROVE TO WORK MONDAY AND TUESDAY AND THE VIBRATION WAS TERRIBLE. I DRIVE IN VERY SLOW MOVING TRAFFIC. WHILE ACCELERATING, IT FEELS LIKE A BUMPY RIDE ON UNEVEN ROADWAY. THIS MAKES ME FEEL VERY UNSAFE! ESPECIALLY WHILE GOING AROUND CURVES. WHILE STOPPED AT RED LIGHTS, THE STEERING WHEEL AND SEATS VIBRATE. EXACTLY ONE WEEK FROM PICKING UP MY VEHICLE, I'M BACK AT THE DEALERSHIP WITH THE SERVICE MANAGER DRIVING MY CAR AND EXPERIENCING MY CONCERNS. I BROUGHT THE CAR BACK IN AGAIN FOR THE SERVICE MANAGER TO CAPTURE THE VIBRATION ON VIDEO TO BE SENT TO HONDA. I CONTACTED HONDA OF AMERICA AND NOW HAVE A CASE MANAGER. PLEASE DO SOMETHING TO HELP ALL OF US WHO HAVE BEEN RIPPED OFF BY HONDA AND THEY ARE STILL SELLING THESE DEFECTIVE CARS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706742March 3, 2015
STEERING
DUE TO A FAULTY STEERING RACK, STEERING WHEEL WAS PULLED OUT OF MY HANDS DURING A RIGHT HAND TURN. NO ACCIDENT DUE TO LOW SPEED AT TIME OF OCCURRENCE, BUT VERY FRIGHTENING. DESPITE OTHER REPORTED OCCURRENCES OF THIS MALFUNCTION AT LOW MILEAGES, HONDA WOULD NOT TAKE RESPONSIBILITY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691963March 3, 2015
POWER TRAIN, ELECTRICAL SYSTEM
I CAME TO A STOP AND THE VEHICLE STARTED SHAKING VIOLENTLY. THIS HAPPENED AT 2 STOP LIGHTS. THE VEHICLE HAD 500 MILES ON IT. SUBSEQUENTLY THERE ARE VARIOUS LEVELS OF VIBRATION WHILE AT STOPS ALONG WITH A ROUGH RIDE. THE SEATS SHAKE ALONG WITH THE ENTIRE VEHICLE. CAN'T GET A STRAIGHT STORY FROM HONDA. EVERYTHING FROM WORKING ON A FIX TO IT DOESN'T EXIST. 2 DEALERS HAVE ACKNOWLEDGED THE ISSUE EXISTS. UNFORTUNATELY MECHANICS SAY IT'S A HUGE TRANSMISSION PROBLEM. THE VEHICLE NOW HAS 2450 MILES ON IT AND I'M AFRAID TO DRIVE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691835March 3, 2015
AIR BAGS
AFTER MAKING AN APPOINTMENT WITH VOYLES HONDA IN MARIETTA, GA FOR DEC. 13, 2014 TO HAVE THE RECALLED AIRBAGS CHANGED, THE DEALERSHIP THEN INFORMED ME AFTER SERVICE BEGAN THAT THE FRONT PASSENGER-SIDE AIRBAG WAS NOT IN STOCK. SINCE THEN, I HAVE NOT BEEN ABLE TO GET THE PASSENGER-SIDE AIRBAG CHANGED. THE DEALERSHIP WOULD NOT PROVIDE ANY INFORMATION AS TO WHEN IT WILL BE IN STOCK. IT'S BEEN 2 1/2 MONTHS, AND I CANNOT HAVE ANY PASSENGERS IN THE FRONT, WHICH IS A HARDSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691851March 3, 2015
SEATS
CAR AND SEATS VIBRATE AT STOP LIGHT INTERSECTIONS WITH FOOT ON THE BRAKE. VIBRATION IS EVEN MORE PRONOUNCED IF CAR IS IDLING ON AN INCLINE. PUTTING CAR IN NEUTRAL STOPS THE VIBRATION. VIBRATION CAN BE FELT IN BOTH FRONT SEATS AND IN THE STEERING WHEEL. VERY, VERY ANNOYING AND FRUSTRATING CONSIDERING THIS $30,000 CAR. I AM VERY DISAPPOINTED IN HONDA AND THEIR REFUSAL TO ACKNOWLEDGE THE VIBRATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691915March 3, 2015
VISIBILITY:SUN/MOON ROOF ASSEMBLY
ON 2/6/15 WHILE DRIVING ON US 17,COASTAL HIGHWAY, JUST OFF I-95 SOUTH, EXIT 87 ENROUTE TO HINESVILLE, GA, MY WIFE AND I HEARD A LOUD EXPLOSION INSIDE OUR CAR. WE DID NOT KNOW WHAT HAD HAPPENED AT FIRST, BUT SUDDENLY OBSERVED THERE WAS A HOLE IN OUR MOONROOF. AFTER SAFELY PULLING TO THE SIDE OF THE HIGHWAY, WE INSPECTED THE DAMAGE. WE SAW THAT A FEW PIECES OF GLASS AND SOME GLASS DUST HAD DROPPED DOWN ONTO OUR CONSOLE, BUT ONLY A SMALL AMOUNT. LOOKING AT THE DAMAGE FROM OUTSIDE OUR CAR, WE SAW THAT THE REMAINING GLASS NEXT TO THE HOLE, WHICH WAS ABOUT 10 INCHES IN DIAMETER, WAS POINTED TOWARD THE SKY. THIS WAS THE CASE FROM ALL AROUND THE HOLE IN THE GLASS. MY IMMEDIATE THOUGHT WAS THAT THE GLASS HAD BLOWN OUTWARD MEANING THAT THE GLASS HAD EXPLODED UPWARD FROM INSIDE THE CAR. IF WE HAD DRIVEN UNDER AN OVERPASS, I COULD UNDERSTAND THAT SOMEONE HAD POSSIBLY DROPPED A ROCK OR OTHER PROJECTILE ONTO THE TOP OF THE CAR WHICH HIT THE MOONROOF GLASS. THIS WAS NOT THE CASE. THERE ALSO WERE NO OTHER VEHICLES NEARBY, THERE WERE NO PEOPLE ALONGSIDE THE ROAD AND THE TREE LINE WAS ABOUT 30 YARDS OFF THE SIDE OF THE ROAD SO IF ANYONE HAPPENED TO BE THROWING ROCKS FROM THE TREES, THEY WOULD HAVE HAD A VERY LONG THROW. THERE ALSO WAS NO SOUND OF A ROCK HITTING THE MOONROOF GLASS OR NO EVIDENCE OF A ROCK OR OTHER PROJECTILE AFTER THE GLASS EXPLODED. I CONCLUDE THE EXPLOSION WAS CAUSED BY DEFECTIVE GLASS OR INCORRECT INSTALLATION OF THE GLASS. I DECIDED TO SUBMIT THIS COMPLAINT BECAUSE I BELIEVE THIS IS A SERIOUS SAFETY MATTER THAT DESERVES YOUR ATTENTION. IF OTHER TRAFFIC HAD BEEN NEARBY, THE EXTREMELY LOUD EXPLOSION COULD HAVE CERTAINLY DISTRACTED ME ENOUGH THAT I COULD HAVE EASILY HIT ANOTHER VEHICLE OR VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691442March 2, 2015
ENGINE, POWER TRAIN
I HAVE BEEN EXPERIENCING SAME PROBLEM WITH VIBRATION SINCE PURCHASING NEW CRV2015 WITH AWD. WHEN SITTING AT A STOPLIGHT, ENGINE RPM DROPS BELOW 1000 AND VIBRATION STARTS TO OCCUR. AS SOON AS CAR STARTS MOVING, VIBRATIONS DISAPPEAR. THEY ARE QUITE PRONOUNCED AT THESE LOWER RPM'S. I ALSO OWN A JEEP COMPASS WITH CVT AND THIS NEVER HAPPENED WITH THAT ENGINE/TRANSMISSION. HAVE NOT TAKEN TO DEALER YET DUE TO BAD WEATHER CONDITIONS IN AREA BUT INTEND TO DO SO SHORTLY. SINCE SO MANY ARE EXPERIENCING THIS PROBLEM, HONDA NEEDS TO INVESTIGATE AND PROVIDE A SOLUTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691506March 2, 2015
POWER TRAIN
AT STEADY SPEEDS BETWEEN 20 - 45 MPH, 2015 HONDA CR-V EX AWD VIBRATES/SHUDDERS BADLY WHEN YOU TRY TO INCREASE SPEED SLIGHTLY. THE VEHICLE VIBRATES LIKE THE TRANSMISSION IS SHUDDERING/SLIPPING AND IT SEEMS TO BE RELATED TO THE LOW CRUISING RPM (1100). TOOK IT IN TO HONDA SERVICE AND THEY SAID IT IS A CHARACTERISTIC OF THE VEHICLE AND THE CVT TRANSMISSION. DEALER SAID NOTHING COULD BE DONE TO FIX THE ISSUE. I TEST DROVE ANOTHER 2015 CR-V AND IT EXHIBITED THE SAME ISSUES. IT MAY BE A COMMON CHARACTERISTIC BUT THAT DOESN'T MEAN THE DRIVE TRAIN IS FUNCTIONING AS IT SHOULD. IT GREATLY DIMINISHES THE OVERALL QUALITY FEEL OF THE VEHICLE. I ALSO REPORTED THE ISSUE TO HONDA USA. I AM AFRAID THAT THIS WILL CAUSE A MAJOR ENGINE OR TRANSMISSION FAILURE IN THE FUTURE IF IT IS NOT ADDRESSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691511March 2, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 HONDA CR-V. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V700000 (AIR BAGS) AND NHTSA CAMPAIGN NUMBER: 14V351000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THAT THE PART NEEDED FOR REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE AIR BAG WARNING INDICATOR WAS INTERMITTENTLY ILLUMINATED ON THE INSTRUMENTAL PANEL. THE APPROXIMATE FAILURE MILEAGE WAS 113,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691310March 1, 2015
AIR BAGS, ELECTRICAL SYSTEM
SUB: HONDA CR-V 2002 . REF; OUTSTANDING RECALL RECENTLY, IN YEAR 2014, WE BOUGHT USED HONDA CR-V 2002 FROM GWINNETT PLACE NISSAN, DULUTH, GA AND WAS TRYING TO FIND ANY OUTSTANDING RECALLS FOR THE VEHICLE. WE CONTACTED HONDA MOTOR COMPANY USA THROUGH PHONE AND FAX LINE FOR RECALL (CLAIM NO: [XXX]) THEY INFORMED ME, THEY HAVE NO ANY RECORD OR ANY INFORMATION FOR PARTICULAR VEHICLE AS PER THEIR REPRESENTATIVE ACKNOWLEDGEMENT. THEY ALSO INFORMED US THAT WE HAVE TO FIND ANY RECALL BY OURSELVES. NOW, WE DON'T KNOW HOW TO HANDLE THIS KIND OF PROBLEM. OUR AND OTHER PEOPLE'S SAFETY IS VERY IMPORTANT FOR US. MANUFACTURE IS NOT WILLING TO GIVE ANY CO-OPERATION FOR THE RECALL OR GUIDE US WHAT WE CAN DO TO SOLVE THIS MATTER. PLEASE GUIDE US, WHAT KIND OF AN ACTION OR PROCESS TO HANDLE THESE PROBLEMS. THANK YOU FOR YOUR TIME AND CONSIDERATION C.C.TO:HONDA MOTOR COMPANY USA *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691329March 1, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
DRIVERS SIDE LOW BEAM HEADLIGHT HAS BURNED OUT 3 TIMES IN THE PAST TWO WEEKS.PASSENGER SIDE LOW BEAM HEADLIGHT HAS BURNED OUT TWICE. REPLACED EACH TIME WITHOUT TOUCHING GLASS WITH ANYTHING OR BASE WITH FINGERS. HAVE ONLY OWNED THE CAR FOR 3 MONTHS, AND PUT ON LESS THAN 3000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691341March 1, 2015
ENGINE AND ENGINE COOLING
WHILE DRIVING FROM SOUTHERN CALIFORNIA TO NORTHERN CALIFORNIA, THE AC WAS WORKING JUST FINE WHEN A HIGH PITCHED SQUEAL STARTED COMING FROM THE ENGINE. LIFTING MY FOOT OFF THE GAS SEEMED TO HELP AND THE NOISE WENT AWAY, BUT THE NOISE CAME BACK, AND A THUMPING SOUND STARTED TO COME THROUGH AND A SMALL POP HAPPENED, SENDING SOME SORT OF BLACK CANISTER SHOOTING OUT FROM UNDER MY CAR AND ONTO THE FREEWAY. I PULLED OVER AND CHECKED THE CAR FOR DAMAGE, NOT SEEING ANY MAJOR MARKS ON THE ENGINE AND NO LIQUIDS LEAKING FROM THE CAR. ONLY WHEN I REACHED MY DESTINATION AND THE CAR WOULD BLOW BOILING HOT AIR OUT OF THE VENTS DID I NOTICE AND ISSUE. THE DEALER DID AN INSPECTION OF THE CAR, AND TOLD ME THE AC HAD LITERALLY FALLEN OUT OF THE ENGINE BLOCK. I DON'T UNDERSTAND HOW A MAJOR PIECE OF A VEHICLE CAN FALL OUT, AND NOT BE ABLE TO BE REPLACED WITHOUT PAYING $2,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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