Honda CR-V Complaints

16,579 consumer complaints on file.

#10747013August 7, 2015
AIR BAGS
I HAD THE HONDA AIRBAG RECALL DONE ON 8/3/2015. WHILE DRIVING THE CAR ON 8/6/2015, THE SRS SYSTEM OFF INDICATOR LIGHT CAME ON AND THEN WENT OFF. THIS LIGHT WAS NOT A PROBLEM BEFORE THE RECALL WAS DONE BUT NOW HAS US WONDERING WHAT IS THE STATUS OF OUR RESTRAINT SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746655August 6, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2005 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:15V320000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746313August 5, 2015
VEHICLE SPEED CONTROL, EQUIPMENT:APPLIANCE:AIR CONDITIONER, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 HONDA CR-V. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE FAILED TO INCREASE ACCELERATION WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. IN ADDITION, THE AIR CONDITIONER WAS ACTIVATED AND EMITTED HOT AIR THROUGH THE VENTS. THE VEHICLE WAS TOWED TO THE DEALER. THE AIR COMPRESSOR WAS REPLACED. THE FAILURE RECURRED ON TWO SEPARATE OCCASIONS. THE VEHICLE WAS NOT REPAIRED FOR MOST RECENT FAILURES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 80,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746330August 5, 2015
EQUIPMENT:APPLIANCE:AIR CONDITIONER
TL* THE CONTACT OWNS A 2007 HONDA CR-V. WHILE DRIVING AT 40 MPH, THE AIR CONDITIONER BEGAN BLOWING WARM AIR. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT THE AIR CONDITIONER COMPRESSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 132,350.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746419August 5, 2015
AIR BAGS
AFTER HAVING COMPLETED A RECALL FOR BOTH AIR BAGS ON MY CAR, I RECEIVED A SECOND RECALL NOTICE FROM AMERICAN HONDA STATING IN BOLD AND UNDERLINE THAT "EVEN IF YOUR VEHICLE WAS PREVIOUSLY REPAIRED, YOUR VEHICLE IS STILL COVERED BY THIS RECALL AND WILL NEED TO BE REPAIRED AGAIN." AFTER CHECKING THE WEBSITE SHOWING CURRENT RECALLS (FINDING NONE), CALLING MY LOCAL HONDA DEALER AND CALLING AMERICAN HONDA (BOTH CHECKING THE SAME DATABASE), I AM TOLD THAT THERE IS NO RECALL ON MY VEHICLE. I AM DISAPPOINTED IN HAVING TO SPEND THIS MUCH TIME CHECKING INTO THIS POSSIBLE INCORRECT STATEMENT. IF, FOR SOME REASON THIS RECALL NOTICE IS CORRECT AND NOT IN THE VIN DATABASE CORRECTLY, I WANTED TO RECORD IN YOUR DATABASE THAT I DID EVERYTHING I COULD TO GET THIS RECALL COMPLETED. IF THE DATABASE IS ACCURATE THEN THIS STATEMENT MUST BE CHANGED ON FUTURE RECALL NOTICES... UPDATED 09/30/15*BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746537August 5, 2015
AIR BAGS, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2002 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA NUMBERS: 15V320000 (AIR BAGS), 14V700000 (AIR BAGS) AND 12V136000 (EXTERIOR LIGHTING) HOWEVER STATED THAT THE PARTS NEEDED FOR THE RECALL REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746618August 5, 2015
UNKNOWN OR OTHER
MY NEWLY PURCHASED 2015 HONDA CRV WAS JUST 4 DAYS OLD FROM THE DEALERSHIP, WHEN I DROVE TO WORK FROM MY HOME (35 MILES INTO MY COMMUTE). I WAS GOING FROM 55 MPH TO 45 MPH WHEN THE CAR STARTED TO VIBRATE. THE VIBRATION WAS NOTICEABLE BECAUSE I FELT IT IN MY HANDS, WHILE GRIPPING THE STEERING WHEEL, AND ON THE DRIVERS-SIDE FLOORBOARD. WHEN I MADE IT TO WORK, I PARKED BUT KEPT THE CAR ON. THE GEAR SHIFT WAS IN "DRIVE" AND THE VIBRATION CONTINUED. I MOVED THE GEAR SHIFT TO "NEUTRAL" AND YOU CAN ACTUALLY HEAR THE SOUND OF THE CAR CHANGE AND THE VIBRATION EASED A BIT. IT'S VERY UPSETTING TO KNOW THAT WHEN I ASKED THE HONDA DEALERSHIP IF THEY WERE AWARE OF THE PROBLEM, THEY SAID ONLY 1 PERSON COMPLAINED, BUT THAT THEY'VE SOLD HUNDREDS OF CRVS. TODAY, AUG 5, 2015, I BROUGHT IN MY HONDA TO THE DEALERSHIP (THEY WERE AWARE THAT I WAS BRINGING IN THE HONDA AND THEY WERE NICE TO GIVE ME A "LOANER" CAR) WHILE THEY DID AN INSPECTION. THEY IMMEDIATELY SAID IT SOUNDED LIKE IT WAS A WHEEL ALIGNMENT ISSUE. LATER THAT AFTERNOON, WHEN I PICKED UP THE CRV, I WAS TOLD THAT THE DEALERSHIP SERVICE DEPARTMENT DIDN'T FIND ANY PROBLEMS AND THAT IT'S SAFE TO DRIVE. I ASKED THEM IF THEY'VE RECEIVED ANY NOTIFICATION ABOUT THE VIBRATION ISSUE. THAT'S WHEN THEY GAVE ME A HONDA TECH LINE SUMMARY ARTICLE DATED APRIL 7, 2015. IF THE HONDA DEALERSHIP HAD DISCLOSED THAT INFORMATION, I WOULD NOT HAVE PURCHASED THIS VEHICLE!! I ASKED ONE SALESMAN SPECIFICALLY ABOUT ANY RECALLS OR COMPLAINTS AND I WAS TOLD THERE WERE NONE! PLEASE DO SOMETHING ABOUT THIS PROBLEM!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746047August 4, 2015
SERVICE BRAKES, VEHICLE SPEED CONTROL, EXTERIOR LIGHTING
WHEN ENTERING A PRIVATE ELDERLY HOUSING PARKING LOT TO ATTEND A MEETING, I WAS TRAVELING IN MY 2015 HONDA CRV AT ABOUT 5 MPH. AFTER SLOWING FOR A SPEED BUMP, I WENT TOWARD A PARKING SPOT TRAVELING AT ABOUT 2 MPH WHERE I COULD JUST PULL STRAIGHT IN. WHEN I TRIED TO APPLY THE BRAKE, IT WAS ROCK SOLID AND VEHICLE SEEMED TO SELF ACCELERATE. THE VEHICLE JUMPED THE CURB WHICH HAD A STEEL DRAINAGE PLATE, AND TOOK OUT A SIGN KNOCKING IT TO THE GROUND. A RESIDENT AT THE FACILITY WAS STANDING CLOSE BY AND IT SCARED HIM SO BAD HE TOOK OFF. HAD I BEEN JUST A FEW FEET CLOSER TO HIM, HE WOULD HAVE BEEN HIT BY MY VEHICLE. THE IMPACT WITH THE CURB AND SIGN SLOWED THE VEHICLE TO A STOP. THE BUMPER, VALANCE, AND RIGHT FOG LAMP ALL HAVE TO BE REPLACED. THE HONDA CRV IS THREE MONTHS OLD.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10746056August 4, 2015
AIR BAGS
ON 7/27 I RECEIVED RECALL NOTICE (15V-320) FROM HONDA. I IMMEDIATELY (7/27, 1:26 PM) CONTACTED SUSSMAN HONDA (215-657-7050) AT 1543 EASTON RD., ABINGTON PA 19001, TO MAKE AN APPOINTMENT. I WAS GIVEN A 10:00 AM APPOINTMENT FOR AUG 4, 2015. I WAS ASSURED THEY HAD THE NECESSARY PARTS. WHEN I ARRIVED, I WAS TURNED AWAY AT THE SERVICE ENTRANCE BECAUSE, "THEY HAD JUST RAN OUT OF THE PARTS". I WAS DISMAYED. I HAD EXPECTED THAT THE PARTS WOULD BE RESERVED FOR MY APPOINTMENT. THIS INCIDENT WASTED MY TIME, ENERGY, MONEY AND GASOLINE,AND PUT ME AT ADDITIONAL RISK FOR THE DANGERS DESCRIBED IN THE RECALL NOTICE. THE SERVICE ASSISTANT TOOK MY NAME AND PHONE NUMBER AND ASSURED ME I WOULD BE CONTACTED WHEN PARTS BECAME AVAILABLE, BUT GAVE NO INDICATION AS TO A TIME FRAME WHEN THAT WOULD HAPPEN. I EXPECT THAT IN THE FUTURE, PARTS TARGETED FOR A SPECIFIC CUSTOMER (ME, IN THIS CASE) WILL BE RESERVED FOR MY APPOINTMENT AND THIS NEGATIVE EXPERIENCE WILL NOT BE REPEATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745689August 3, 2015
UNKNOWN OR OTHER
THE CAR WAS PARKED WHILE WE WERE EATING BREAKFAST AT JACK IN A BOX PINEVILLE MATTHEWS. THE PASSENGER GLASS WINDOW AT THE BACK OF DRIVER SEAT JUST SHATTERED INTO FINE PIECES. THE SHATTERED GLASS WAS FALLING NATURALLY INSIDE THE CAR AND ON THE GROUND. I HAVE PHOTOS OF THE PARTIAL GLASS WINDOW, DEBRIS INSIDE THE CAR AND ON THE GROUND. THE GLASS WINDOW SEEMED FACTORY DEFECT. THE RESTAURANT CLEANED THE FINE CHOPPED GLASSES ON THE GROUND.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745759August 3, 2015
UNKNOWN OR OTHER
DRIVERS SIDE DOOR LOCK ACTUATORS FAILING INCONSISTENTLY AND RANDOMLY. SOMETIMES VEHICLE CANNOT BE LOCKED OR UNLOCKED. WHEN DRIVERS SIDE REAR ACTUATOR FAILS THE TRUNK ALSO FAILS TO OPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745846August 3, 2015
ELECTRICAL SYSTEM
THE REAR LIFTGATE AND REAR PASSENGER DOOR FAILED TO OPEN WHEN I USED THE REMOTE TO UNLOCK THE VEHICLE. THE REAR LIFTGATE DID OPEN AFTER THE THIRD TRY WITH THE REMOTE KEY FOB. THE PASSENGER SIDE REAR DOOR WILL NOT OPEN BY EITHER THE EXTERIOR OR INTERIOR DOOR HANDLE. I ENGAGED AND DISENGAGED THE REAR SEAT CHILD LOCK SEVERAL TIMES AND ATTEMPTED TO OPEN THE DOOR, THE DOOR STILL WILL NOT OPEN. UPDATED 09/15/15*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745678August 2, 2015
POWER TRAIN
CVT TRANSMISSION IS CAUSING VIBRATIONS AT IDLE. NO SUPPORT FROM HONDA HAS BEEN MADE TO FIX THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745230July 31, 2015
UNKNOWN OR OTHER
BACK DOOR WILL NOT UNLOCK. I ATTEMPTED MULTIPLE TIMES WITH THE KEY FOB, WHICH HAS BATTERIES AND UNLOCKED THE OTHER DOORS. I THEN TRIED TO UNLOCK IT BY PRESSING THE UNLOCK BUTTON ON THE DRIVER'S SIDE. THAT DID NOT WORK EITHER. I CONTINUED TO TRY ALL THE OTHER DOORS UNLOCK BUTTONS WITH NO LUCK. I AM UNABLE TO USE THE BACK PORTION OF THE VEHICLE SEEING AS I CAN'T GET TO IT. THIS COULD POSE A SERIOUS ISSUE WITH EVERYDAY ACTIVITIES FROM PUTTING GROCERIES BACK THERE TO ACCESSING MY SPARE TIRE IF NEEDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745262July 31, 2015
AIR BAGS
TL* THE CONTACT OWNED A 2003 HONDA CR-V. WHILE DRIVING 30 MPH, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED HEAD AND SHOULDER INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000. UPDATED 11/19/15*LJ
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10745093July 30, 2015
STEERING
THERE ARE TWO CONCERNS. 1. THE IGNITION KEY BECOMES EXTREMELY HOT, ALMOST BURNING TEMPERATURE WHEN HELD IN BARE HAND. THERE SEEMS NO CORRELATIONS TO THE LENGTH OF TIME THE CAR IS DRIVEN OR THE OUTSIDE CONDITIONS. THIA DOES NOT HAPPEN ALL THE TIME. 2. BOTH MY HUSBAND AND MYSELF HAVE RECEIVED PAINFUL "STATIC ELECTRIC" SHOCKS WHEN ENTERING AND EXITING THE VEHICLE. THIS CAN HAPPEN EVEN IN WARM WEATHER. I HAVE BROUGHT THIS TO THE ATTENTION OF THE DEALERSHIP AND THEY SAY THERE IS NOTHING THEY CAN DO ABOUT THE SHOCKING AND THAT THE KEY GETTING HOT IS NOT A PROBLEM.
Crash:
No
Fire:
No
Injuries:
2
Deaths:
0
#10744509July 29, 2015
VEHICLE SPEED CONTROL
I NOTICED THAT HONDA CRV ARE BEING RECALLED. MY VIN NUMBER WAS NOT INCLUDED IN THE RECALL. WHEN I BOUGHT THE VEHICLE, THE FIRST DAY I DROVE IT WAS STALLING WHEN I ASKED THE DEALER HE SAYS THAT WAS NORMAL, STALLING WAS OK. THE OTHER PROBLEM I HAVE IS THE PASSENGER AIRBAG. IT DOES NOT TELL YOU WHEN IT IS ON, IT IS ALWAYS OFF AND YOU NEVER KNOW WHEN IT IS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10720931July 29, 2015
AIR BAGS
2004 HONDA CR-V. CONSUMER WRITES IN REGARDS TO VEHICLE AIRBAG PROBLEMS. *SMD THE CONSUMER RECEIVED THE AIR BAG RECALL NOTICE IN JANUARY 2015. THE VEHICLE WAS TAKEN TO THE DEALER IN FEBRUARY TO COMPLETE THE RECALL. THE CONSUMER WAS INVOLVED IN A HEAD-ON ACCIDENT IN APRIL 7, 2015 AND THE AIR BAGS DID NOT DEPLOY. SHE RECEIVED SOME BACK AND NECK INJURIES. THE VEHICLE WAS TOTALED. JB MA 10/22/2015 UPDATED 10/17/217*CN
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10744804July 29, 2015
ENGINE, SERVICE BRAKES, SEATS
I RECENTLY PURCHASED A 2015 HONDA CRV WITH SERIOUS VIBRATION ISSUES AT IDLE. I FIRST NOTED THE VIBRATION AT 420 MILES AT A RED LIGHT. I BROUGHT IT TO THE DEALER TO BE CHECKED AS VIBRATIONS INTENSITY INCREASED AROUND 800 MILES. THE DEALER DID NOTHING, DENIED KNOWING ABOUT THE ISSUE, AND NOTES: "CUSTOMER STATES THE CAR HAS A VIBRATION WHEN STOPPED AND FOOT ON BRAKE. IT COMES THROUGH THE BRAKE AND THE SEAT BASE AND THE BACK OF THE SEAT. CAN BE FELT THROUGH THE WHOLE CAR. HAS BEEN HAPPENING SINCE 450 MILES. VERIFIED CUSTOMERS CONCERN. HONDA IS AWARE OF CUSTOMER REPORTS OF THIS CONCERN. HONDA IS ACTIVELY REVIEWING REPORTS AND TESTING. SINCE REVIEW IS IN PROGRESS NO PRODUCT REVIEW IS AVAILABLE." ABSOLUTELY UNACCEPTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744188July 28, 2015
UNKNOWN OR OTHER
WAS BACKING CAR OUT OF GARAGE AND IT SHOOK AND THEN DIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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