Honda CR-V Complaints

16,579 consumer complaints on file.

#11416374May 12, 2021
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
I WAS DRIVING ON THE SAN MATEO BRIDGE , CAR BEGAN HESITATING AND JERKING UP AND DOWN AND LOST POWER ENGINE LIGHT CAME UP. TOOK IT TO PEP BOYS THEY DIAGNOSED IT AND SAID IT NEEDED COILS AND SPARK PLUGS , ABOUT $ 1000 LATER TOOK THE CAR HOME AND CONTINUED TO DO THE SAME THING, TOOK IT BACK TO PEP BOYS AND SAID THERE WAS A RECALL ON THAT CAR FOR THAT PROBLEM . TOOK IT TO PRIMO HONDA AND THEY SAY THERE IS NO RECALL ON MY VIN # EVEN THOUGH IS CLEAR THAT IS THE REASON THEY ARE HAVING A RECALL ON THOSE CARS FOR THAT VERY SAME REASON.VIN:[XXX]YEAR:2018MAKE:HONDAMODEL:CR-VLAST UPDATED:MAY 11, 2021NUMBER OF OPEN RECALLS:0......YEAR:2018MAKE:HONDAMODEL:CR-VLAST UPDATED:MAY 11, 2021NUMBER OF OPEN RECALLS:1 OPEN/CLOSE ALLPRINT 2018-19 CR-V FUEL PUMP MOTOR SAFETY RECALL EXPANSION TOOK IT TO ANOTHER BETTER QUALIFIED MECHANIC AND HE SAYS IS A PROBLEM WITH THE FUEL PUMP. IS VERY UNSAFE THE CAR SIMPLY LOSES ALL POWER AND DIED ON THE FREEWAY. I'VE BEEN CAR LESS , RENTING SINCE MAY FIRST 2021, IT IS IMMORAL WHAT HONDA DOES. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416090May 11, 2021
VEHICLE SPEED CONTROL
UNEXPECTED ACCELERATION - DRIVER EXPERIENCES SUDDEN ACCELERATION FROM THE ENGINE WITHOUT MOVING THE GAS PEDAL CAUSING AN IMPACT. THE AIR CONDITIONER STOPPED WORKING JUST A FEW DAYS BEFORE THE INCIDENT. SOME ONLINE REPORTS HAVE SUGGESTED THAT A FAILING OR FAILED A/C COMPRESSOR MAY RESTRICT MOVEMENT FROM THE DRIVE BELT SLOWING DOWN THE ENGINE AND REDUCING POWER. THE ENGINE ACCELERATES WHEN THE COMPRESSOR CLUTCH RELEASES. OTHER COMPLAINTS ABOUT THIS ISSUE ARE DOCUMENTED AND AVAILABLE ONLINE. FOLLOW THE LINK BELOW. HTTPS://WWW.CARPROBLEMZOO.COM/HONDA/CR-V/2009/VEHICLE-SPEED-CONTROL-PROBLEMS.PHP
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11416107May 11, 2021
ENGINE
VTC ACTUATOR RATTLES UPON START UP FREQUENTLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416110May 11, 2021
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
WHILE DRIVING AT 5-10 MPH IN A GROCERY STORE PARKING LOT THE VEHICLE SUDDENLY FLASHED A BRAKE WARNING LIGHT AND CAME TO A JARRING STOP. THERE WERE NO OBSTACLES IN THE PATH OF TRAVEL. IT WAS TAKEN TO SCHLOSSMAN HONDA AND NO PROBLEMS COULD BE FOUND. AMERICAN HONDA HAS SINCE ASKED US TO SIGN A CONSENT FORM TO COLLECT THE RADAR AND CAMERA FOR STUDY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415799May 10, 2021
ENGINE, FUEL/PROPULSION SYSTEM
FUEL OR EXHAUST SMELL ON STARTUP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415841May 10, 2021
ENGINE, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
ON THE WAY DOWN FROM GRAPEVINE ALONG I-5, WARNING LIGHTS SHOWED ON MY DASHBOARD, E.G. TIRE PRESSURE MONITOR PROBLEM, EMISSION SYSTEM PROBLEM, BRAKE SYSTEM PROBLEM, ETC..., I PANIC AND EXITED THE FREEWAY. I OPENED THE HOOD TO COOL THE ENGINE. AFTER ABOUT AN HOUR, I RESTARTED THE ENGINE AND THE WARNING LIGHTS DISAPPEARED SO I CONTINUED MY TRAVEL. HOWEVER, AFTER ABOUT 40 MILES, THE WARNING LIGHTS CAME UP AGAIN. SO, I EXITED THE FREEWAY AGAIN. WE CALLED SERVICE DEALER IN BAKERSFIELD AND BASED ON OUR REPORT HE SAID THE COMPUTER MAY NOT BE TALKING WITH OTHER PARTS. HE ASKED US TO BRING IT IN. BUT THIS DEALER IS SOME 30 MILES AWAY AND IT'S TOO FAR FROM HOME. I RESTARTED THE ENGINE AGAIN AND THE WARNING LIGHTS WENT AWAY AFTER THE ENGINE HAS COOLED DOWN. SO I WENT BACK TO THE FREEWAY DRIVING SLOWLY AND CAREFULLY UNTIL THERE WAS A SLOWER TRUCK IN FRONT OF ME. I TRIED TO OVERTAKE THE TRUCK THEN I FELT LIKE SOMETHING SNAPPED, THE SAME WARNING LIGHTS CAME OUT AND I CAN FEEL THE ENGINE WAS LOSING POWER SO I PARKED ON THE SIDE AND DECIDED TO HAVE THE CAR TOWED SINCE IT CAN STALL IN THE MIDDLE OF THE ROAD PUTTING OUR LIVES IN DANGER. WHEN THE CAR WAS TOWED TO THE HONDA DEALER CLOSE TO HOME, IT WAS DIAGNOSED AS INITIALLY FUEL PUMP PROBLEM WITH AN ESTIMATED COST OF ABOUT $2,000. BUT THE PARTS WILL TAKE ABOUT A WEEK TO SHIP DUE TO HAZARD ISSUES. THEY OFFER TO BUY BACK OUR CAR BUT AT ONLY HALF THE PRICE THAT WE BOUGHT IT. IT'S ALMOST FOUR YEARS OLD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415837May 10, 2021
STEERING
TL* THE CONTACT OWNED A 2018 HONDA CR-V. THE CONTACT STATED THAT SHE DOES NOT REMEMBER HOW THE VEHICLE ENDED IN A DITCH. NO AIR BAGS DEPLOYED. THE CONTACT SUSTAINED INJURIES TO THE RIGHT SIDE OF HER BODY, LACERATION TO THE FOREARM, FRACTURED L1, AND A CONCUSSION. NO POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. THE CONTACT MENTIONED NHTSA CAMPAIGN NUMBER: 18V663000 (STEERING) AS A POSSIBLE SOLUTION TO THE FAILURE HOWEVER THE VIN WAS NOT INCLUDED. PARKER HONDAPARKER HONDA (5327 HIGHWAY 70 W, MOREHEAD CITY (252) 247-2488) WAS CONTACTED AND CONFIRMED NO RECALLS WERE UNDER THE VIN. THE VEHICLE WAS DEEMED A TOTAL LOSS BY NATIONWIDE AUTO INSURANCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER NO FURTHER ASSISTANCE WAS PROVIED. THE FAILURE MILEAGE WAS APPROXIMATELY 36,277.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11415925May 10, 2021
ENGINE
NO ENGINE RESPONSE FROM STOP. 2 TO 5 SECONDS BEFORE ENGINE RESPONDS TO ACCELERATOR. HAPPENS MOSTLY WHEN ENGINE AT TEMPERATURE. DEALER INSISTED IT WAS TRANSMISSION. CHECKED AND FOUND NOTHING WRONG. NO ACKNOWLEDGEMENT THAT IT COULD BE THE ENGINE. HAVE SEEN SAME COMPLAINTS ON INTERNET BUT NOT SOLUTIONS TO THE PROBLEM. HAPPENS MOST TRIPS BUT NOT ALWAYS. MAY HAPPEN FOR SEVERAL STOPS OR MAY NOT. STARTED WHEN CAR WAS STILL UNDER WARRANTY AND CONTINUES TODAY. STARTED AT ABOUT 30,000 MILES AND CAR HAS 90,000 MILES NOW. DEFINITELY A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415983May 10, 2021
ELECTRICAL SYSTEM
POWER LOCKS, LOCK AND UNLOCK ON THEIR OWN RANDOMLY. THIS HAPPENS WHILE DRIVING AND WHILE PARKED. THIS HAS HAPPENED SO FAST AFTER PARKING, THAT I HAVE NOT EVEN HAD TIME TO OPEN THE BACK DOORS AND GET MY CHILDREN OUT. HAD I NOT GRABBED MY KEYS, THEY COULD HAVE BEEN LOCKED INSIDE THE CAR ALONE! THIS IS A SAFETY ISSUE! IT HAPPENS WHILE DRIVING, WHILE PARKED, WITH THE KEY IN THE IGNITION AND WITH THE CAR COMPLETELY TURNED OFF AND THE KEY REMOVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415996May 10, 2021
AIR BAGS, SERVICE BRAKES, ENGINE
STARTED THE CAR IN THE PARKING LOT. THE ENGINE WAS IDLING A BIT ROUGH. PUT THE CAR IN DRIVE. SUDDENLY THE ENGINE ROARED AND ACCELERATED. TRIED TO APPLY THE BRAKE. IT DID NOT WORK. FORTUNATELY DID NOT HIT ANY OTHER CARS IN THE PARKING LOT. THE CAR JUMPED OVER THE CURB AT THE EDGE OF THE PARKING LOT, WENT INTO A DITCH AND HIT A TREE. CAME TO A STOP. THE AIRBAG WAS ACTIVATED. THE ENGINE WAS STILL RUNNING AT HIGH RPM. FORTUNATELY THIS MALFUNCTION HAPPENED IN A PARKING LOT AND NOT ON A BUSY CITY ROAD !!!!! THIS BIZARRE INCIDENT POINTS TO POTENTIAL MALFUNCTION OF THE COMPUTER CONTROLS. FORENSIC INVESTIGATION IS NEEDED TO RULE OUT THIS POSSIBILITY.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11415745May 9, 2021
FUEL/PROPULSION SYSTEM
FOR NO APPARENT REASON ALL DASH WARNING LIGHTS (FORWARD COLLISION WARNING, ETC.) BEGIN FLASHING WHEN THE VEHICLE IS BEING DRIVEN (ONE RIGHT AFTER THE OTHER). THE FIRST TIME THIS HAPPENED THE WARNING LIGHTS STOPPED EVENTUALLY. ABOUT ONE MONTH LATER THE SAME THING OCCURRED BUT THE WARNING LIGHTS WOULD NOT QUIT. TOOK IT TO THE DEALER AND THEY REPLACED THE FUEL INJECTORS AND FUEL PIPE AT A COST OF $2029.00. THIS CAR ONLY HAS 32,746 MILES ON IT. FROM WHAT I UNDERSTAND FUEL INJECTORS SHOULD LAST BETWEEN 50,000 AND 100,000 MILES. WE ALSO HAD TO REPLACE THE TIRES. OF COURSE IT WAS NOT COVERED UNDER WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415699May 9, 2021
ELECTRICAL SYSTEM, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
MULTIPLE TIMES ALL SYSTEM WARNING MESSAGES FLASH ON DASHBOARD SCREEN. AUDIBLE ALERT ALSO DINGS. VEHICLE OPERATES OK BUT WARNING MESSAGES CONTINUE TO FLASH ENTIRE TIME VEHICLE IS DRIVEN. TAKEN TO HONDA DEALER TWICE. ERRORS CLEARED AND SENSING RADAR REPLACED. ISSUE CONTINUES TO HAPPEN. DISCONNECT OF NEG BATTERY FOR 30 SEC CLEARS ALL CODES BUT UNDERLYING ISSUE REMAINS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415639May 8, 2021
SEAT BELTS
SEAT BELT BUCKLES ON THE LEFT SIDE AND THE MIDDLE WILL MAKE THE SEAT BELTS CROSS OVER EACH OTHER.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11415652May 8, 2021
UNKNOWN OR OTHER
TOOK MY CAR IN APRIL 30 WHEN DASH LIGHTS BEGAN CYCLING THROUGH ALL DIAGNOSE BRAKE PROBLEMS,ENGINE PROBLEMS, ETC. THEY TOLD ME IT WAS MY BRAKES PAY $400 TO GET THEM FIXED ON MAY 8, TOOK THE CAR BACK WITH THE SAME PROBLEM HONDA DEALER IN BAY RIDGE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415488May 7, 2021
POWER TRAIN
GEAR SHIFTER BUTTON POPPED OUT AND AS A RESULT I COULD NOT TURN OFF THE CAR ELECTRICAL SYSTEM. I WAS IN A PARKING LOT ABOUT TO SHIFT FROM PARK TO DRIVE WHEN IT HAPPENED. SHIFTING FROM PARK TO DRIVE AND FROM DRIVE TO PARK ALSO WAS VERY TRICKY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415370May 6, 2021
ELECTRICAL SYSTEM
RE: NHTSA RECALL NUMBER20V-768. I MADE AN APPOINTMENT IN ADVANCE WITH A LOCAL HONDA CAR DEALER TO TAKE CARE OF THIS RECALL ON MARCH 2ND 2021. I SHOWED UP TO THE APPT. AND THE CAR DEALER DID NOT HAVE THE SPARE PARTS AVAILABLE FOR THE RECALL WORK. I THEN DEMANDED AN EXPLANATION TO THE HONDA SERVICE MANAGER AS TO WHY I WAS LET TO COME BY IF THEY WERE NOT READY TO TAKE CARE OF ME, THEY KNEW EXACTLY WHY I WAS COMING. I LIVE 1 HOUR AND 15 MIN AWAY FROM THE NEAREST DEALER SHOP. THE HONDA MANAGER, AFTER NOTICING I WAS NOT BUYING THEIR LAME EXCUSES, HE VERY RUDELY AND ABRUPTLY ASKED TO LEAVE THE PROPERTY. THIS PATHETIC EPISODE HAPPENED IN THE HONDA OF ARECIBO CAR DEALER, IN PUERTO RICO ON MARCH 2ND 2021. THE SAME DAY 3/2/2021 IN THE PM, I CALLED HONDA HOTLINE FOR CUSTOMER RELATIONS TO REPORT THIS ISSUE WITH THE CAR DEALER, THE DISRESPECTFUL MANNER THE DEALER MANAGER TREATED ME, AND ALSO TO SEEK HELP IN MAKING A NEW APPOINTMENT TO TAKE CARE OF THE RECALL AT A DIFFERENT CAR DEALER IN PUERTO RICO. A VERY POLITE HONDA REPRESENTATIVE ASSURED ME SOMEONE WILL BE CONTACTING ME IN THE FOLLOWING FEW DAYS TO RESCHEDULE AN APPOINTMENT AND TO ENSURE THE CAR DEALER WOULD HAVE THE SPARE PARTS READY TO COMPLETE THE RECALL WORK. TODAY IS MAY 6TH 2021, AND I HAVE NOT HEARD FROM EITHER HONDA OR ANY LOCAL CAR DEALER. CLEARLY HONDA HAS NOT TAKEN THIS SERIOUSLY AND HAS ATTEMPT NOTHING TO WORK ON MY RECALL. I DON'T KNOW WHAT ELSE TO DO OR WHO ELSE TO CALL. CAN YOU PLEASE HELP MAKING HONDA COMPLETE THIS RECALL WORK IN AN EFFICIENT AND RESPECTFUL MANNER? THANK YOU FOR YOUR ASSISTANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415288May 5, 2021
STRUCTURE:BODY, ENGINE, SUSPENSION
ON APRIL 25, 2021 I WAS GENTLY PULLING INTO MY DRIVEWAY AND I APPLIED THE BRAKES AND THE CAR ACCELERATED. I CONTINUE TO APPLY THE BRAKE AND THE CAR WOULD NOT STOP. I CRASHED INTO MY FRONT PORCH. THE FRONT WHEELS WENT OVER THE EDGE OF THE PORCH AND THE CAR STOPPED. THERE IS ABOUT A 7 FOOT DROP OFF, THANKFULLY THE WHOLE CAR DIDN'T GO OFF THE PORCH. I KNOCKED ALL THE SUPPORTS FOR THE PORCH AND THE ROOF WAS ON THE TOP OF MY CAR. I DO BELIEVE IF I WERE PRESSING THE ACCELERATOR BY MISTAKE THE CAR WOULD'VE CONTINUED OFF THE PORCH. BOUGHT THE CAR IN DECEMBER 2020 ONLY HAD IT SIX MONTHS. I WAS CERTAIN I HAD STEPPED ON THE BRAKES SO I GOOGLED AND FOUND OTHER PEOPLE WITH 2012S IN 2011'S HAD EXPERIENCED THIS PROBLEM. I HAVE NO POLICE REPORT BUT THE POLICE DID COME OUT BECAUSE ONE OF THE NEIGHBORS HAD CALLED THEM. THEY MAY HAVE AN INCIDENT REPORT. THANKFULLY THE CAR STOPPED BEFORE WENT OFF THE PORCH OR I COULD HAVE BEEN SEVERELY HURT.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11415294May 5, 2021
STRUCTURE:BODY, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
DOORS ARE NOT UNLOCKING ON MY 2011 HONDA CR-V. THIS IS VERY DANGEROUS. I PARKED THE CAR OVERNIGHT AND THE DOORS WON'T UNLOCK. ON FURTHER INVESTIGATION, I SAW THAT DRIVER SIDE DOOR LOCK IS STUCK. IT WON'T UNLOCK WITH KEY FOB NOR WITH THE KEY. VERY VERY DANGEROUS. MEANING, NOW I EITHER I HAVE TO KEEP THE WINDOWS DOWN AND FEAR THE CAR BEING STOLEN OR FEAR I WON'T BE ABLE TO COME OUT OF THE CAR IN THE EVENT OF AN CRASH. I SAW ONLINE THAT THERE ARE COUNTLESS COMPLAINTS ABOUT LOCK ACTUATORS BEING FAULTY BUT HONDA STILL DID NOT ISSUE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415196May 4, 2021
ELECTRICAL SYSTEM
I WAS OPERATING THE VEHICLE AS NORMAL. PARKED IN A PARKING SPOT WAITING FOR MY PARTNER WITH THE VEHICLE TURNED OFF. WHILE LEAVING I TURNED THE VEHICLE ON AND WHEN I WENT TO ROLL DOWN THE RIGHT REAR WINDOW USING THE DRIVERS PWMS THE WINDOW WOULD NOT MOVE AND THE SWITCH BEGAN TO SMOKE. I CUT THE POWER AND REMOVED THE FUSES FOR THE POWER WINDOW CIRCUIT TO PREVENT FURTHER DAMAGE. DID NOT TAKE ANY PHOTOS OF THE SMOKE. THERE IS A RECALL FOR THE PWMS CATCHING FIRE IN 2002-2006 HONDA CR-VS, WHEN I CONTACTED THE LOCAL DEALERSHIP ABOUT THE PROBLEM THEY REFUSED WARRANTY SERVICE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11415208May 4, 2021
FUEL/PROPULSION SYSTEM
MY CAR GET RECALL FOR FUEL PUMP ON 3/25/2021, BUT I WENT TO MY DEALER AND THEY TOLD ME THAT I HAVE TO WAIT AND NOT PROVIDE MY EXACT DATE TO REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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