Honda CR-V Complaints

16,579 consumer complaints on file.

#11418294May 24, 2021
STEERING
Awaiting notification letter to repair 2 Recalls for practically new vehicle & should provide extended warranty for only 11,461 miles driven & already need to replace A/C compressor.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418359May 24, 2021
UNKNOWN OR OTHER
Driving on the freeway and sunroof glass spontaneously exploded. Was not going under an underpass and there were no other cars around. Moderate temperature outside and I was not running the heater or air conditioning (if that matters). Shade was pulled back, so I was showered with glass from the explosion. It is available for inspection upon request. Glass went everywhere. Luckily my family wasn't in the car with me, including my 4-year-old son. His car seat had a bunch of glass in it which would have hit him had he been with me. I am still waiting for a call back from the dealer. No, it has not been inspected yet. This happened yesterday, which was a Sunday, so nobody was open. I did call my insurance and am waiting to hear back. There was absolutely no warning before the glass exploded.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418224May 23, 2021
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Fuel Pump module with out of specification impellers. My vehicle had this above specific recall, in which I took my vehicle into the local Honda dealership to get repaired, however, just 2 days after my vehicle had been “repaired” it broke down/stalled and became inoperable while I was driving into a store parking lot. Ironically, earlier that day I called Honda Service department to inform them that my fuel detector continued to say full even though the dash information read only 118 miles left in fuel, they instructed me to bring the vehicle back to their shop so that they could assess the problem. Shortly after the call I made to Honda Service my vehicle broke down and so I had to have my vehicle towed back to the service department, after Waiting for almost 3 hours they informed me that my vehicle had ran out of gas and insinuated that it was my fault, even though my vehicle’s fuel indicator read full tank and was clearly not! Honda service representative continued to inform me that it was a little mistake that the mechanic installed the recalled parts incorrectly and that my vehicle was now fixed correctly. The following day I filled my gas tank full and the fuel indicator in my vehicle NOW read that it was less than 1/2 tank full!!! Once AGAIN the Honda service station FAILED to install the RECALLED parts correctly and when I called them to report my issues they responded to me as if AGAIN it was my fault!!! I’m tired of the inconsistencies and lack of respect and professionalism from this department!!!! How many times does my vehicle have to break down and possibly cause an accident before the recalled issues with it are fixed correctly??? Something has to be done!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11418150May 22, 2021
UNKNOWN OR OTHER
Unknown: computer touch screen periodically shuts down. It also loses connection for unknown reason with Apple play. I’ve rebooted the computer and sometimes that helps but not as much as I’d hope for it to resolve the connecting issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417879May 20, 2021
LATCHES/LOCKS/LINKAGES:DOORS:LOCK, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Door actuators are malfunctioning
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417913May 20, 2021
UNKNOWN OR OTHER
At idle speeds (less than 800 rpm), the shake and vibration was so severe in the front dash and the front seat that I did not hear the sirens of ambulence going by as my 20 oz waterbottle was shaking and clacking on the sides of the cup holder. I did not hear the oncoming emergency vehicle as it sped toward me 90 degrees from where I was headed and missed the crash by a few feet. Plastics and dash covers steering wheel and are shaking vigorously inside the car and it only happens at low RPMs. 2015 honda crv TSB states that the problems were fixed for 2016 models (exact same problems that I am having: drive Mode 1 at idle speeds), but I am having this issue since day 1 of getting this car. It has been over 5 years and if the shakes continue to get worse, and I can not hear what is coming toward me, I will could be in dangerous situations that I just experienced, like not hearing the oncoming emergecy vehicles or someone honking at me to be safe. This only occurs for my vehicle when it is in drive and the car is not moving. As I give gas and RPM goes up, zero issues with vibration(s) occur.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417942May 20, 2021
UNKNOWN OR OTHER
I tried using my air conditioner for the first time this year and it's blowing hot air.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417685May 18, 2021
STEERING
TUGGING , PULLING SENSATION MAINLY WHEN TURNING LEFT AND SOMETIMES WHEN TURNING RIGHT MOTION IS NOT INITIATED BY THE DRIVER CAR WAS TAKEN TWICE TO HONDA DEALER AND KEPT FOR 3 TO 4 DAYS -AXLE REPLACED- DIDN'T HELP. TODAY IS MAY 18, 2021 AND I AM STILL HAVING STEERING PROBLEMS WITH THIS VEHICLE- STEERING WHEEL PULLS AND TUGS NOW AND THEN AT VARIOUS SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417462May 17, 2021
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
THE CONTACT OWNS A 2017 HONDA CR-V. THE CONTACT STATED WHILE DRIVING 20 MPH, THE VEHICLE INDEPENDENTLY STOPPED IN THE MIDDLE OF THE ROAD. THE CONTACT RELATED THE ISSUE TO THE AUTOMATIC EMERGENCY BRAKING SYSTEM ERRONEOUSLY ACTIVATING WITHOUT A VEHICLE BEING NEARBY AROUND. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO Leith Honda (3940 Capital Hills Dr, Raleigh, NC 27616) WHERE IT WAS DIAGNOSED WITH NOTHING NEEDING TO BE REPLACED. THE SOFTWARE WAS UPDATED. THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE CONTACT FILED A COMPLAINT WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS APPROXIMATELY 48,013.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11417481May 17, 2021
UNKNOWN OR OTHER
Glass sunroof spontaneously shattered while on highway. Glass shards flew off the roof of the vehicle causing unsafe road hazards to those behind us. Glass shards will fall into vehicle if screen is pulled back under sunroof. Contacted dealer and was told this is a insurance issue. No impact to sunroof by debris. No warning before it shattered. Has not been inspected yet by dealer, manufacturer or insurance.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416746May 15, 2021
UNKNOWN OR OTHER
MY AIR CONDITIONER IS NOT WORKING AND I'M VERY CONCERNED. IV BEEN SEARCHING AND THIS PARTICULAR YEAR SEEMS TO HAVE A LOT OF PROBLEMS WITH AIR CONDITIONING NOT PROPERLY WORKING.. IT JUST BLOW HOT AIR. FOR A VEHICLE ONLY 4 YEARS OLD DOES NOT SEEM RIGHT.. I BELIEVE THE AIR COMPRESSOR IS WORKING (ENGAGING)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416538May 14, 2021
ENGINE
SHUTTER GRILLE CLOSES WHEN ENGINE HOT USUALLY AT FREEWAY SPEED, POWER TO ENGINE REDUCED AUTOMATICALLY, UNABLE TO SPEED UP IN EMERGENCY SITUATION. DEALER JUST SHRUGS AT COMPLAINTS. HAS HAPPENED MULTIPLE TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416571May 14, 2021
ENGINE
VEHICLE STATIONARY. VARIABLE TIMING CHAIN ACTUATOR (VTC ACTUATOR) STARTED TO GRIND UPON ENGINE STARTS AT 90K. HAD THE VTC REPLACED FOR $700 AND WITHIN A YEAR IT FAILED AGAIN CAUSING THE SAME GRINDING NOISE UPON ENGINE STARTS. DEALER THEN REPLACED THE TIMING CHAIN AND TENSIONERS FOR $1200 SAYING THAT WAS THE ISSUE CAUSING THE NOISE. NEXT MORNING THE CAR IS MAKING THE SAME GRINDING NOISE. TOOK BACK TO DEALER BUT APPARENTLY THEY CANNOT REPRODUCE THE SOUND. VIDEO RECORDED THE SOUND TO SEND THEM. HONDA IS AWARE OF THE ISSUE: TSB 16-012 I PURCHASED THE CAR NEW IN 2013 AND HAVE ONLY HAD THE VEHICLE SERVICED AT HONDA. I SPENT OVER $2000 TRYING TO HAVE THIS FIXED AT THE DEALER AND THE ISSUE IS NOT RESOLVED. I WANT TO SELL THIS VEHICLE BUT CAN'T ALLOW SOMEONE ELSE TO BUY A DEFECTIVE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416602May 14, 2021
FUEL/PROPULSION SYSTEM
MY 2017 HONDA CRV HAS 89K MILEAGE ON IT, WHILE DRIVING THE CAR ON 05/13/2021 ALL THE SAFETY AND OTHER SENSOR STOP WORKING. TOOK IT TO THE DEALER AND THEY ARE TELLING ME THE FUEL INJECTORS ARE BAD AND THEY HAVE TO REPLACE ALL AT ONCE. I LOOKED ONLINE AND MULTIPLE PERSONS ARE HAVING THE SAME PROBLEM WITH THEIR 2017 CRV ANYWHERE FROM 34K TO 90K MILEAGE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416439May 13, 2021
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2018 HONDA CR-V. THE CONTACT STATED THAT WHILE DRIVING 65-70 MPH, THE VEHICLE LOSS MOTIVE POWER, JERKED AND THEN STALLED. THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE COILS AND SPARK PLUGS HOWEVER, THE FAILURE RECURRED. ON ANOTHER OCCASION, WHILE DRIVING 20 MPH, THE VEHICLE JERKED AND LOSS MOTIVE POWER. THE VEHICLE WAS THEN TAKEN TO ANOTHER INDEPENDENT MECHANIC, WHO DIAGNOSED THE VEHICLE WITH A FAILURE TO THE FUEL PUMP. THE VEHICLE WAS NOT REPAIRED. PRIMO HONDA (777 INDUSTRIAL RD, SAN CARLOS, CA 94070) WAS MADE AWARE OF THE FAILURE HOWEVER, THE CONTACT WAS INFORMED THAT THE VIN WAS NOT UNDER RECALL. THE DEALER DECLINED TO SELL THE CONTACT THE FUEL PUMP PART DUE TO A POSSIBLE LIABILITY ISSUE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND CONFIRMED TO THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE MANUFACTURER DECLINED TO PROVIDE INFORMATION ON WHICH FUEL PUMP PART WAS NEEDED. THE CONTACT RELATED THE FAILURE TO NHTSA CAMPAIGN NUMBER: 21V215000 (FUEL SYSTEM, GASOLINE). THE APPROXIMATE FAILURE MILEAGE WAS 92,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416231May 12, 2021
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
DRIVING ON CITY STREET AND INTERSTATE THE INFOTAINMENT SYSTEM IN THE VEHICLE WILL RANDOMLY GO OUT. THIS HAS HAPPENED IN THE PAST BUT HAS PROGRESSIVELY GOTTEN WORSE. THE INFOTAINMENT SYSTEM HOUSES THE GPS AND CLIMATE CONTROL (DEFROST) SYSTEM ALONG WITH THE CAR SETTINGS (ADAS) AND ENTERTAINMENT SYSTEM. WHEN YOU ARE DEPENDENT ON THE GPS FOR NAVIGATION AND YOU LOOSE THE DIRECTIONS YOU GO INTO A PANIC SITUATION TRYING TO FIGURE THINGS OUT. WHEN THE WINDSHIELD FOGS AND YOU CAN'T USE THE DEFROST SYSTEM IT BECOMES A VISIBILITY ISSUE. DEALERSHIP HAS UPDATED THE SOFTWARE BUT STILL CONTINUES TO HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416233May 12, 2021
ELECTRICAL SYSTEM
I GOT INTO MY PARKED CAR MONDAY MORNING MAY 10, 2021 TO FIND A LARGE BURN HOLE IN THE PASSENGER SEAT AND BACK OF SEAT NEAR THE BELT BUCKLE. I TOOK IT TO MY DAYTONA BEACH HONDA DEALERSHIP WHERE THEY DETERMINED AN ELECTRICAL FAILURE IN THE HEATED SEATS CAUSED THE FIRE. THE CAR IS ONE YEAR OUT OF WARRANTY AND APPROX COST TO REPAIR IS 4500.00.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416254May 12, 2021
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
WHEN ON INTERSTATE IN MIDDLE OR LEFT LANE AND PASSING CAR IN LANE TO THE RIGHT, WITH NO CAR AHEAD IN SENSOR DISTANCE, BRAKES CAN SUDDENLY BE APPLIED. I CONTACTED HONDAUSA AND WAS REFERRED TO DEALER, WHICH WAS COGGIN HONDA, ST AUGUSTINE, FL. VEHICLE INSPECTED, SPOKE TO MECHANIC, WHO SAID HE IS HESITANT TO ADJUST FORWARD SENSOR CONE ON VEHICLE. FOR SAFETY REASONS, I NOW TRAVEL ON INTERSTATES USING TRADITIONAL CRUISE CONTROL. I DO NOT WANT TO BE REAR ENDED IF A VEHICLE BEHIND IS TAILGATING AND MY BRAKES ARE SUDDENLY APPLIED. I CANNOT ALWAYS GET OUT OF THE WAY OF A TAILGATER. THE SUDDEN APPLICATION OF BRAKES HAS HAPPENED SEVERAL TIMES, NOT ONLY THE DATE LISTED AND ALWAYS ON A LIMITED ACCESS ROAD. I RARELY USE CRUISE CONTROL EXCEPT ON A LIMITED ACCESS ROAD. CONTROL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416298May 12, 2021
SUSPENSION
TL* THE CONTACT OWNS A 2019 HONDA CR-V. THE CONTACT STATED THAT THE HANKOOK TIRES ON THE REAR OF THE VEHICLE, TIRE LINE: KINERGY GT, DOT NUMBER PASSENGER'S SIDE REAR: 5M3V1BH1019, AND DRIVER'S SIDE REAR: 5M3V1BH1119, SHOWED UNEVEN WEAR RESULTING IN THE REAR TIRES HAVING A TREAD DEPTH OF 3/32. THE VEHICLE WAS TAKEN TO HONDA MARYSVILLE (640 COLEMANS CROSSING BLVD, MARYSVILLE, OH 43040, (937) 645-4080) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS RELATED TO THE SUSPENSION AND THAT THE TIRES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 21,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11416295May 12, 2021
ELECTRICAL SYSTEM
THERE ARE THREE NHTSA RECALLS FOR 2002 HONDA CRV - 12V486000, 20V76800 AND 03V422000. HONDA SAYS MY VIN IS NOT INCLUDED IN THESE RECALLS, BUT I HAVING ALL THESE ISSUES. I'VE CALLED HONDA AND SPOKEN TO A CSR, AND I'M AT THE DEALERS RIGHT NOW. THEY WON'T HONOR THESE RECALLS, AND ARE CHARGING ME FOR DIAGNOSTICS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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