Honda CR-V Complaints

16,579 consumer complaints on file.

#11473556July 12, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
Shifter button fell off. I was looking for recall information when I found this for. Nothing else has been done. I was parked at the time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473622July 12, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Saturday, July 9 while driving on a mountain road the Road Departure, Collision and Braking System alert came on and said not operational. My car shows no recall but apparently Honda is being investigated for this. This is highly dangerous as the car can brake without warning and we could have gone off the road! This is unacceptable!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473293July 11, 2022
FORWARD COLLISION AVOIDANCE
The contact owns a 2017 Honda CR-V. The contact stated that while driving at various speeds, the Forward Collision Avoidance braking system erroneously activated causing the vehicle to abruptly stop. The contact indicated that the failure had occurred on multiple occasions. The vehicle was taken to the local dealer were the computer software was updated; however, the failure persisted. There was no further information available. The manufacturer was not notified of the failure. The failure mileage was 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473409July 11, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My Honda CRV has experienced "phantom braking" four times now. In each case the automatic emergency braking system activated while I was driving, even though there was no other car or object in my car's path. On two of the occasions, the BRAKE warning appeared but the break system did not engage. More concerning was the other two times when the BRAKE warning appeared and the car actually started to brake for a moment. One of these times, I was on the freeway; it was very disconcerting and potentially dangerous. I mentioned this to the Honda dealer when my car was in for maintenance. They said they had never heard of this issue before. Additionally they said unless they could re-create the issue, there was nothing they could do.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473416July 11, 2022
STEERING
MY 2018 HONDA CRV HAS BECOME VERY HARD TO STEER, MAKING IT VERY HARD TO STAY IN MY LANE. IT MAKES A CLICKING POPPING SOUND WHEN STEERING WHEEL IS TURNING. IT HAS LOCKED COMPLETLY ONCE WHILE DRIVING, ALMOST CAUSING ME TO WRECK BEFORE I COULD GET IT TO TURN LOOSE. THIS STARTED ABOUT 2 MONTHS AGO, LESS THAN 50,OOO MILES ON IT. OF COURSE WARRANTY IS OUT AND THERE SEEMS TO BE ALOT OF PEOPLE WITH SAME ISSUES EVEN A RECALL ON SAME PROBLEM JUST NOT ON MY VIN#
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473481July 11, 2022
STEERING
2018 Honda CRV with approximately 29,000 miles when I started to notice a slight sticking in the steering that required extra manual effort to overcome. Situation only seemed to occur on longer extended driving trips. When steering is held in a constant, short momentary position, whether from a neutral straight center wheel position or a turning position required for a sweeping corner, the steering sticks and requires extra steering effort to overcome, it’s a little frightening to experience. Took it to the local Honda selling dealer where all of our maintenance is performed 6-10-22, 29,369 miles for this complaint. Dealer could not recreate during short road test, said the newer tires were lower rolling resistance and were slightly over inflated to 40 psi, although tires were warm at time of testing? Ask us to take the car and return if condition continued. We made another multi-day trip and the steering is intermittently much worse depending on the miles driven during each leg. Feels like the steering gets stuck in a detent position and extra force must be applied to override. At one point after about 4 hours of nearly continuous driving and after pulling off to refuel, the steering motion became very erratic at low speed operation, sticky & audibly popping up through the column. Enough so that it could be heard and witnessed from the passenger seat. Both my wife and I have experienced this defect. We made another appointment with our local dealer and took it back on 7-9-22, it now’s has slightly over 30,000 miles. We told the dealer this steering malfunction is dangerous and we don’t want anyone getting hurt. Of course, during the short trip to the dealer it did not act up. I did some research & found a recall (18V-663000) in which the manufacturers suppling vendor identified 4 CRV’s with an internal defect but there are many more similar complaints logged with the NHTSA that are not covered in the recall. We need some Honda intervention.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473201July 10, 2022
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
7/8/22: Driving at 20-25mph in a residential neighborhood, no cars were in front of me, the car beeped, the dashboard BRAKE light came on and the car did a hard brake. I did not press on my brakes and there was nothing in front of me to trigger the emergency brakes. Fortunately, nothing was behind me. If something was behind me, I would have most likely been rear ended and my 12 and 13 year old as well as myself would have been injured. My car was inspected on 5/3/22 and as part of that inspection new brakes were installed. Right after the incident, the Maintenance light came on with code B. I already have an appointment scheduled for 8/10 to have the turn signal and brake light fixed. I immediately called to see if I could move up the appointment but they didn’t have any earlier openings. They suggested I just take it to the service center if it occurred again. 7/10/22: About 10 minutes after leaving home, driving about 20-25mph nothing in front of me or behind me, the car beeped, the dashboard BRAKE light came on and the car did a hard brake. AGAIN, no reason for the car’s emergency brake system to engage. I will be taking it to the service center on Monday. I am now afraid to drive this car or take it on any highways or major routes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473078July 9, 2022
POWER TRAIN
My 2013 Honda CR-V EXL AWD started shuttering at slow take off speed just before shifting into 2nd gear and just before 3rd gear. It had around 76,000 miles on it. Looked up forums about this and contacted dealership to make appointment. On 06/20/2022 I had the transmission flushed and new fluid and they said that was the first thing that they would recommend to do. They said no software update was available. Solution lasted only a week. The shutter started back so I checked fluid and it appeared low so I took back to dealership and yes I checked after it was warm, when I got it to dealership it was at the right level, puzzling maybe it wasn’t on level surface when I checked ,nonetheless, I told them the shutter was back and they said it sounded like torque converter was bad and needed replacement but they didn’t have time to do a diagnosis and it would cost me to get diagnosed. I’ll have to get another appointment. The very next day the shutter is way worse than before and it made a weird noise in reverse. This shutter is dangerous not only is it a distraction but if you pull out in front of someone thinking you have enough time and this occurs it could cause a life threatening problem. I hope Honda will recall for this issue. I’ve seen where it has been and still is an issue for several year models not only 2013.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473128July 9, 2022
FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On multiple occasions I have received a notice to brake, but there is nothing in front of me. It's even started to break a couple times. When these incidents happen, there was nothing in front of me. It was a clear lane... This has happened while adaptive cruise control is on and when it is off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472856July 8, 2022
FORWARD COLLISION AVOIDANCE
The contact owns a 2017 Honda CR-V. The contact stated that while driving at various speeds, the Forward Collision Avoidance system activated and the message “BRAKE” was displayed before the vehicle stopped. During the failure, no other vehicles or objects were nearby to cause the system to activate. The cause of the failure was not determined. The local dealer was notified of the failure but a diagnostic test was not performed. The manufacturer was not notified of the failure. The failure mileage was 29,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472932July 8, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact owns a 2020 Honda CR-V. The contact stated while her husband was driving 5 mph, the brakes were depressed by mitigation braking system. The contact stated no warning light was illuminated. The driver was depressing the accelerator pedal but failed to accelerate causing the vehicle behind him to rear end their vehicle. The contact stated no one was injured nor sought medical attention. A police report was not filed. The contact towed the vehicle to the local dealer but they were unable to duplicate the failure. The vehicle was not repaired and the driver deactivated the forward collision on the vehicle. The vehicle was towed to a collision shop and had the rear bumper replaced. The manufacturer has been informed of the failure. The failure mileage was 6,028.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11472712July 7, 2022
SERVICE BRAKES, POWER TRAIN
The contact owns a 2018 Honda CR-V. The contact stated while the vehicle was in park(P) and attempting to shift into reverse(R), the gear was difficult to move. The contact stated that the brake warning light was illuminated. The contact was able to start the vehicle but accidentally drove onto the sidewalk. The vehicle was towed to the local dealer who diagnosed the vehicle with a defective rearview mirror wiring harness. The dealer replaced the wiring harness. The manufacturer was notified of the failure. The approximate failure mileage was 50,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472721July 7, 2022
SUSPENSION
I started hearing a roaring noise coming from the tires of my 2019 Honda CRV, so I made an appointment and returned the car to the auto dealership, who pretended like they didn't hear anything or see anything. I went for a second opinion at another Honda dealer, who then stated my tires are cupping. This is the second set of tires to replace in less than 3 years! The first set that cam with the car where Hancock Kinergy Tires, only lasted 29K miles! Now am on the second set Perilli Scorpion Tires and her we go again at 30K miles and my tires need replacing. I am now being told the issue is with the Suspenion on the car. It must be fixed or else I will continue to replace tires every 30K miles. I live in the real world and I don't have money to fix a manufacture defect nor do I have money to keep buying tires every other year. Shame on Honda for not addressing the issue, especially when it has been brought to your attention! I should have bought a Hyundai!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472677July 7, 2022
AIR BAGS
The contact owned a 2002 Honda CR-V. The contact had received a recall notice for NHTSA Campaign Number: 19V501000 (Air Bags) and had the passenger air bag serviced under the recall at the dealer. On July 4, 2022, the contact heard a loud boom which she assumed was a firework; however, her neighbor informed her that her vehicle had caught fire. The fire department was called and the fire was extinguished. A fire report was filed; no injuries were reported and no property was damaged. A fire technician was sent to her home to investigate the fire; his investigation led him to believe that the passenger air bag had caught fire which caused the failure. The technician suggested the contact call an engineer to officially determine the cause of the fire. The manufacturer was notified of the failure and a case was filed. The dealer was also notified of the failure and they informed her that an investigation would be performed. The vehicle was destroyed by the fire. The failure mileage was approximately 230,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11472464July 6, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
There have been several occurrences with my 2021 CRV hybrid where the car will start beeping and the word “brake” will flash on my instrument cluster for no reason at all. No cars in front of me at all. This has happened 40-50 times. However there are 4 occasions where the car actually braked suddenly and once to a complete stop and nearly caused a horrible accident. From 65mph to 0 like it thought there was something stopped right in front of me. Even though there were no cars in sight in either lane ahead of me. Luckily no one was right behind me, It could have been much worse. I want to just turn this feature off, and obviously it was a big selling point to me to buy the car so to have it actually cause safety issues instead of solve them is irritating to say the least.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472523July 6, 2022
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact owns a 2018 Honda CR-V. The contact stated while driving at highway speeds, the vehicle stopped independently with several unknown warning lights flashing on the instrument panel. The contact stated that the failure violently shifted he and his wife forward. No injuries were sustained. The contact also experienced various electrical failures with the liftgate, power windows, and power door locks. The dealer had been notified of the failure but offered no assistance. The contact attempted to reach the manufacturer but was unable to speak with a representative. The vehicle had yet to be repaired. The failure mileage was unknown. The consumer stated he and his wife was on the interstate while changing lanes, the vehicle stopped abruptly and emergency braking came into play.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472548July 6, 2022
ELECTRICAL SYSTEM
The contact owns a 2018 Honda CR-V. The contact stated while driving 35 mph, the vehicle began to jerk and came to a stop. The contact stated no warning light was illuminated. The contact was able to continue driving to his destination. The contact took the vehicle to an independent mechanic but was unable to duplicate the failure. The contact stated on 7/6/2022 while his daughter was driving approximately 45 mph, the vehicle seized causing the vehicle behind her to rear-end the vehicle. The contact stated no warning light was illuminated. The driver was able to restart the vehicle but stated the center electric pad was black. A police report was filed. The contact stated no one was injured nor sought medical attention. The contact called the local dealer and made them aware of the failure. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 50,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11472592July 6, 2022
ENGINE AND ENGINE COOLING, POWER TRAIN
The contact owns a 2016 Honda CR-V. The contact stated that while driving at an undetermined speed, there was an abnormal odor of smoke detected. The contact stated that the vehicle failed to start. There were no warning lights illuminated. The vehicle was towed to the local dealer where they informed her the coolant had mixed with the CVT transmission fluid. The vehicle was diagnosed and it was determined that the transmission needed to be replaced. The vehicle was not repaired. The vehicle was taken to an independent mechanic who informed her that the catalytic convertor needed to be replaced. The vehicle was taken to another local dealer where they informed contact the vehicle was working as designed. The vehicle was not diagnosed or repaired. While driving from the dealer, the vehicle stalled. The vehicle was towed to the residence. The manufacturer was notified but no additional assistance was provided. The approximate failure mileage was 74,879.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472627July 6, 2022
ELECTRICAL SYSTEM
When driving the 2018 CRV, all dashboard warning lights appeared. This happened on three occasions and the Honda dealership indicated it was a known issue with this generation CRV where the fuel injectors would fail and trigger all warning lights. Honda has extended the warranty on a number of CRV’s from 2018 to cover the fuel injector failure, but the extension does not (at this time) apply to my particular CRV. I have asked the dealership and Honda corporate for assistance with no success. This is a dangerous known problem and Honda is not willing to recall the fuel injectors.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472619July 6, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: ASSIST
The car started sounding an alarm and flashing an idiotic warning message that says "Adaptive Cruise Control Problem". Yes it said "problem." It also flashed a message that said "BRAKE SYSTEM." I called the dealer and they instructed me how to turn off Adaptive Cruise Control, and it did NOT stop the alarm and the flashing messages. They told me it was ok to drive and to bring it in to the dealer. I did that. Had to get ride so I could leave the car. The alarm stopped on the way to the dealer. The next day they told me they could not find what was wrong with the car, but it was ok to drive, and it if happened again, take a video. If they didn't know what was wrong with the car, HOW DID THEY KNOW IT WAS SAFE TO DRIVE? I picked up the car and a couple days later it did the same thing. Even turning the car off and cranking it back up would not make it stop. I did stop and take videos of the flashing messages, which are attached here, and also sent them to the dealer. I took the car in and they said they got the videos, and they would now be able to fix it. The next day they said come pick it up, but said they THOUGHT it needed the front radar/camera replaced but they did not have one. They said it would be July before they could get the part. But they continued to say it is safe to drive. Since then, it had done this several more times, and I took videos again. Those are attached as well. They called today and said it would be August before they could get the parts. I strongly suspect that they do not actually know what it wrong, and that they have not done any actual microelectronic or software troubleshooting, and they are just guessing that this part will fix it. I am now forced to drive a car that is questionably safe. I mean, when an alarm sounds and a warning light flashes that says "BRAKE SYSTEM" how can it be safe to drive?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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