Honda CR-V Complaints

16,579 consumer complaints on file.

#11479687August 16, 2022
TIRES:TREAD/BELT, TIRES, TIRES:SIDEWALL
A Honda 2019 CR-V EX 2WD was purchased in March of 2019 and came with OE Hankook Kinergy GT 235/60R18 H436 tires. The DOT# 5M3V1BH5018 (One tire) and 5M3V1BH5118 (Three tires). The vehicle was garage kept and most of the mileage driven was within the state of Tennessee. All four tires were rotated every 5,000 miles and balanced every 10,000 miles by the Honda dealership that sold the vehicle. A multi-point inspection was performed every 5,000 miles that included steering, braking, struts, and suspension components with no issues found. Tire pressure was monitored by both the owner and dealer during routine maintenance. Road noise began after the 12,000-mileage maintenance and could be seen as uneven tire treadwear. At 15,000 miles the dealership performed a four-wheel alignment to correct the problem, but the noise continued and became more pronounced at higher speeds. It became difficult to hold a conversation or listen to the radio without turning up the volume. By 23,000 miles it became apparent that the inside and outside tread on all four tires had become scalloped. The dealership confirmed the diagnosis and recommended new tires. They stated that continuing to drive with the cupped tire tread was not a safety issue. In contrary, most retail tire or automobile repair websites universally agree that driving with scalloped tires is dangerous. The decreased amount of tire tread to road contact causes reduced traction and increased braking distances, on wet driving surfaces and in emergency situations. The dealership service advisor also shared information that Hankook uses substandard material in the manufacturing of their OE tires leading to premature wear and possible failure. How does this tire justify a treadwear rating of 540 and mileage warranty of 70,000 miles when an entire set of four tires became useless and unsafe at 15,000 miles?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479694August 16, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
Brakes are applied at a slow and fast speed for no reason. Also the touch screen turns off or loses view while driving and car is sluggish when you excelerate the gas peddle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479274August 15, 2022
AIR BAGS
Air bag warning light had randomly come on/off 3-4 × for only a few hours since last airbag recall in 2018. Was so random and brief never gave it much thought. But it came on early July 2022 and stayed on. Took it in to Honda dealer Thurs July 14 for diagnostic check. Was told there was a defect in the passenger side/seat airbag and this was not a recall and would cost approx $900 to replace. Part on back order. Honda service rep stated that when the warning light is on none of the airbags are functional. I Did not order part on the 14th d/t considered buying another car which I quickly decided against. After picking up my car after hours on the 14th I notice the warning light is no longer on. After playing phone tag w/ dealer on Fri and Mon July 15,18 I drive to the dealership on 7-19 to order the part and to get answers on the warning light to no avail. I then call corporate Honda to make a claim asking to investigate this non wear and tear airbag defect. And after 2-3 weeks was told it is not a covered item. The rep also said that if the warning light was reset on the 14th it would come back on as soon as it detects the defect. Still Noone can determine whether or not I have any airbag protection. So I reach out here to request a safety investigation on this seemingly random NON WEAR / TEAR airbag defect. I feel there is a trend as there have already been 2 airbag recalls on my car. I feel this is a HUGE safety issue. Esp since I may or may not have full airbag protection on all the other airbags. The Honda dealer I originally took my car to has not returned any of my 3 calls I have made. (7-21,27,8-4) so I have made another appointment Aug 25 at another Honda dealer to run another diagnostic test to see if an airbag defect is detected; to decipher the light situation if I have airbag coverage or did the warning light bulb burn out? Please consider this a safety defect issue and assist me to get Honda to cover the cost.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479352August 15, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
For the 2nd time in a span of ~6 months, the 2020 Honda CR-V randomly slowed down/tried to come to an abrupt halt in the middle of the freeway. Terrifying experience both times as it could have easily resulted in being in a fatal collision. I took this to the dealership immediately after the first time it happened but they deemed it as a "phantom issue". This happened again TODAY and I don't know what to do. I did find that I am not alone with this problem via this article. https://www.cnn.com/2022/02/24/business/honda-cr-v-accord-braking-investigation/index.html There were no warning lamps or messages on the display. Battery meter seemed to be on the lower end but was not empty. Things seemed to be normal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479407August 15, 2022
ENGINE
The contact owns a 2020 Honda CR-V. The contact stated his wife noticed an unknown warning light was illuminated on the instrument panel. The vehicle's oil was changed by a mechanic. On another occasion, the vehicle would not start. The vehicle was taken to the dealer for diagnosis and they stated that the vehicle needed a new engine. The vehicle was not repaired. The manufacturer was contacted and they stated that they would contact him back. The failure mileage was 14,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479436August 15, 2022
POWER TRAIN
I was driving on an expressway on July 25, 2022 and my car stopped accelerating at a speed of 70mph. The RPMs would move but there was no acceleration and the speedometer wouldn’t go above zero. After pulling over I had to have the car towed. The dealer indicated that the transmission was damaged due to lack of transmission fluid. My safety and the safety of my son were compromised as I was driving on a busy expressway and the transmission just stopped working with no warning. There were no warnings that transmission fluid was low (yet I get warnings for things like tire pressure and oil?). I regularly have this vehicle serviced so I feel like this is some defect and do not understand how this could happen with no warning. The car is still being repaired so I do not know if the parts are still available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479448August 15, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On or about August 8th 2022, while traveling on Rt. 561 (Haddonfield- Berlin Rd. driving my 2019 CR-V my automatic brakes engaged erroneously. My son was with me in the front passenger seat when the brakes automatically engaged. This occurred while we were approaching Laurel Rd in one of two dedicated left turn lanes. There were no cars around me at that time. The driver’s side tires did track over the painted hashed yellow median stripping briefly. It’s a wide open area. It was not a harsh break but it jolted the car. I did not notice any signals on the dash and no sound of alarm was heard. This is the first time this has occurred. I understand that the NHSTA is investigating similar reports. Weather was clear and sun was out. I am scheduling a visit to the dealer, Burn’s Honda of Cherry Hill.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479239August 14, 2022
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
All of a sudden my dashboard lighted like a Christmas tree. I got a brake system, adaptive cruise control problem, road departure mitigation system problem lights turned on. I can’t use the cruise control.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479159August 13, 2022
AIR BAGS
June 2,2021 was rear ended by full speed car (30-40mph) that put me into an on coming car at a traffic light. Crunched my Honda 2015 CRV where I couldn't even open the front doors and my head hit the steering wheel, my arms and my spine cracked. Thankfully did not brake anything however still in pain and need continuing chiropractic care. If the Honda I was driving didn't have the function of in brake assist the turning vehicle from the on coming street wouldn't have survived. There were no warnings or failure lights, messages or notices from the dealership where we regularly took for service. Honda CRV 2015 totaled ownership no longer in my name
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11479088August 12, 2022
ENGINE
I am making this report because I am shocked that my Honda's CRV AC hose from compressor to condensor needed to be replaced. All of my AC leaked out from compressor. My Honda is a 2018 and it only has 60,000 freeway miles.I went online and saw that many other Honda CRV 2018 owners have had the same issue. Honda should have repaired it. It took almost a week to get it repaired. Difficulty finding the hoses. I called both my dealer and Honda Customer Support and they didn't offer any type of extended warranty for this.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478938August 12, 2022
UNKNOWN OR OTHER
On August 10, I was driving at moderate speed in Rancho Santa Fe, CA and without any warning, a shiny, elongated object was hurled into my windshield with such an alarming thud and force that I nearly veered off the road and was considerably traumatized by this event. I took the car to a Honda dealer/service dept in Carlsbad, CA and it was confirmed that it was the front bar of the car had become detached. I had gone back to the road and was unable to find the part. There were no prior signs of any problem with the front bar.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478761August 11, 2022
ELECTRICAL SYSTEM:BODY CONTROL MODULE/BCM
The contact’s husband owns a 2018 Honda CR-V. The contact stated that her husband was driving at an unknown speed when the vehicle stalled. The battery warning light illuminated. However, the battery was replaced but the failure recurred without warning. The vehicle was taken to the dealer where it was diagnosed that the Body Control Module (BCM) needed to be replaced. The manufacturer was notified and the contact was informed that no parts were available. The approximate failure mileage was 20,000. The VIN was not available
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478804August 11, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
At about 9:15 a.m. today I was lightly braking as I approached an intersection where I needed to turn right. There were no vehicles in front of me. The weather was clear and dry, about 70 degrees. As I slowed, the AEB system flashed BRAKE several times, and then the car came to a sudden and complete stop. The same thing happened to this car at the same spot several months ago under the same circumstances — no other traffic ahead and good weather. There is a metal plate on the road ahead of where these incidents took place. The plate has been there for years and we drive over it all the time with no problem. But when no cars are ahead, could the AEB system be mistaking the plate for an obstacle?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478532August 10, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Traveling at 45mph 4 lane divided road, no traffic in front of me, 1 car behind at reasonable distance. Without warning, automatic brakes slammed on, throwing me forward. Fortunately the car behind me was able to change lanes and pass. This was terrifying. This incident happened around 9:15 am July 31, 2022 on dry sunny roads. I took it to the Honda dealership. They kept the car, did Diagnostics and returned it saying they could not replicate, therefor unable to repair. I have turned off the Automatic Braking System. Its a safety feature I wanted on the vehicle, but am no longer comfortable driving with it on. The technician at Honda said the unwarranted braking would not occur with it off.I have a photo of the billing of $65 but can't seem to download. The consumer added that on another occasion while driving on the highway at 45mph the brake light flashed and the alarm sounded. The automatic braking system is turned off and the consumer was assured by the dealer service department that they would not have an issue with it being turned off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478623August 10, 2022
FORWARD COLLISION AVOIDANCE: DYNAMIC BRAKE SUPPORT/BRAKE ASSIST
The contact owns a 2019 Honda CR-V. The contact stated while driving at 50 MPH and the vehicle brakes activated without any warning. The vehicle was not diagnosed. The dealer was contacted and made aware of the failure. The manufacturer was not contacted. The failure mileage was 25,005.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478636August 10, 2022
ENGINE
The engine had been having an oil consumption issue. I was back and forth with Honda who kept pushing me around. Filed complaints there as well. The first I was ever notified there was a problem is when I brought my car in for service and was told the oil was barely present. Was notified by the mechanic this is a known issue that should be reported. I reported and nothing was really done. They would bring me in for an oil change, I would come back and they would somehow "forget" to document I returned. Was told not to add oil and my car stalled and I crashed into a parking lot with my child in the back seat on a busy street. Nothing was done to help me with the issue. I brought in every single oil change I had ever had on the vehicle and I was told I was not doing the routine maintenance even though I had proof. This is a huge concern for safety as me or my child could have been injured and Honda did nothing to help or even attempt to help with the concern.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11478332August 9, 2022
FUEL/PROPULSION SYSTEM
The electronic dashboard looks like a video game. Both the book and the dealer told me that I must watch the dashboard for the signal that the electric vehicle or EV mode is ready to engage. I must then with my right hand press a button that is below the entertainment center. There is also an economy mode. Again the dashboard tells me when it’s ready and I’m supposed to push that button when that light appears This is very distracting and dangerous. This should all be done automatically by the computer
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478358August 9, 2022
ELECTRICAL SYSTEM
All of the warning lights on the dashboard turn on. There is nothing wrong with any of the components. The lights eventually all go off but then will randomly come back on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478370August 9, 2022
ENGINE
When starting the engine, it makes a grinding noise each time. No check engine or safety lights have come on and when the engine is cold it will shake very badly upon take off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478371August 9, 2022
ENGINE
Between every oil change I have to add oil, there are no visible leaks but it always uses oil and the low oil light will come on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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