Honda CR-V Complaints

16,579 consumer complaints on file.

#11480925August 24, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On four occasions the AEB engaged for no reason. Three times we were on residential of city streets under 40 mph. There were no cars or obstacles for several hundred feet. One time was driving into the morning sun, the other times the sun was higher in the sky. The warning indicator engaged and the brakes engaged on three occurrences with hard braking. The fourth incident was on a freeway travelling 65 mph with no cars to the front for about 300 feet. On this incident the warning light flashed about t4 times but brakes were not applied. The date listed was the most recent. THe other three were within 3 months of this date.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481004August 24, 2022
ELECTRICAL SYSTEM
While parked and off, car alarm (horn) starts going off and lights are flashing. Even though car is not running, instrument panel is lit up, ac fan on, and dash displaying every possible error. Car would not start. Only way to get alarms to stop was disconnecting battery, Towed to dealer who said it needed a Body Control Module (BCM) and there is no firm delivery date. They were able to reset errors and said it was SAFE to drive. After returning home, after stopping car, same thing started. Ended up disconnecting battery whenever car was parked. After about a week, it got to point where engine WOULD NOT SHUT OFF, even pulling battery cable. The only way to get it to shut off was to pull the fuel injector fuse. After a few times of this, it got in a lockout mode where would not recognize key fob. Towed to dealer and there it sits, a 5 year old car awaiting a BCM which I HOPE fixes the problem but I am NOT convinced. Interesting that Honda can find BCM's for NEW cars but not for current customers... The above is a summary of the issue. The full details can be found here: https://docs.google.com/document/d/1pyf9xcBQCbp-bzV9n0fo5_ibQ4FkATxhdm9nDK4vjG8/edit?usp=sharing
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480683August 23, 2022
UNKNOWN OR OTHER
Both cigarette outlets have stopped working causing long trips dangerous due to not being able to charge cellular phones
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480713August 23, 2022
ENGINE, ELECTRICAL SYSTEM, POWER TRAIN
on 5/7/2022, noticed vehicle overheated with no warning indicators other than temp gauge had risen. upon checking vehicle noticed cooling fan was not running and found coolant low. fan would run when AC was engaged clearing possible faulty fan. upon adding coolant, the fan engaged itself. This appears to be a flaw in the design of the electrical system of the vehicle that could lead to disabling the vehicle due to overheating with no prior warnings or indicators, especially since the fan is unable to run when the coolant is low to help keep engine cool.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480758August 23, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While using Adaptive Cruise Control, driving down a clear road with no obstacles, vehicles, or road imperfections, the car flashed "BRAKE" on the screen, played an alarm, and moderately hit the brakes as if there were an object in front of the car, which there was not. I pressed the gas pedal and it stopped. If there was a car behind me, there would be a high risk of accident. The vehicle had no prior warning lights or issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480863August 23, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact owns a 2019 Honda CR-V. The contact stated while driving at various speeds, the Collision Mitigation Braking System (CMBS) engaged and the vehicle decelerated inadvertently. However, there were no other vehicles or objects around. The brake assist warning light was illuminated. The contact stated the failure had been reoccurring increasingly and it seemed like the Collision Mitigation Braking System (CMBS) was pulling the vehicle to the left each time it engaged. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480519August 22, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
When driving on a main road at about 45 mph, the automated braking system slammed on the brakes, slowing me down to 20mph. At this time, my foot was already on the brake as I was going through an intersection so I was slowing down. There was nothing in front of me. This happened on 8/20/2022. Thankfully there was no car behind me, otherwise I would have been rear-ended. On several other occasions, the automatic brake warning has gone off when there is no obstruction in front of the car, but this was the first time the brakes actually slowed the car down significantly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480527August 22, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact owns a 2019 Honda CR-V. The contact stated while driving approximately 22 MPH, the vehicle stalled abruptly. The contact stated that the brakes locked up. The contact stated she had traveled over a metal plate on the road several times previously. The contact waited for 4 to 5 seconds before the vehicle would move. The Forward Collision Assist Mitigation warning light was illuminated. There was a loud abnormal grinding noise detected. The contact called the local dealer but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact stated the failure was related to NHTSA Action Number: PE22003 (Forward Collision Avoidance). The failure mileage was 57,370.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480597August 22, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Driving 45MPH on a two lane road, no oncoming traffic, no obstructions, one car 1/4 mile behind mine. Suddenly, I heard three beeps and lost control of the vehicle. The brake mitigation system activated bringing the car to a dangerous stop in traffic. This was sudden, random and without any warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480409August 21, 2022
FUEL/PROPULSION SYSTEM
Multiple times all of my dashboard lights come on without notice. After checking my battery, there was no reason. It comes on for days then off. I took it to the honda dealership to che k it it. They stated that it was the fuel injectors, however my year of Honda is mot in the repair. After calling the corporate Honda and Honda of Stonecrest, I have gotten no response at all. It has been close to 2 months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480122August 19, 2022
EQUIPMENT:APPLIANCE:AIR CONDITIONER
2019 HONDA CR-V CONSUMER WRITES IN REGARD TO AIR CONDITIONING SYSTEM FAILURE. THE CONSUMER STATED THE VEHICLE WAS OUT OF WARRANTY BY 2 MONTHS AND HAD 24,000 MILES. THE CONSUMER REQUESTED THAT VEHICLE BE REPAIRED AT THE EXPENSE OF THE MANUFACTURER. THE DEALER AND THE MANUFACTURER WERE NOTIED. THE VEHICLE WAS NOT REPAIRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480146August 19, 2022
VISIBILITY, ELECTRICAL SYSTEM
The contact owns 2004 Honda CR-V. The contact stated that after entering the vehicle, a spark emitted from the driver’s side master switch as he attempted to roll down the window. Since the failure, the front passenger’s window had failed to operate as needed. The contact then received notification of NHTSA Campaign Number: 20V768000 (Visibility, Electrical System) however, the recall was for the same model vehicle that he previously owned. The contact called the dealer and the manufacturer who confirmed that the vehicle was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480196August 19, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Recently while driving home in a residential area, i came upon a road construction area. The part of the road being worked on was covered with a steel plate when i got to that area my car suddenly completely stopped and the seat belt snapped tight. Luckily there was no one behind me. Now i am scared to drive this car at all. What if this happens when I’m on the highway?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480217August 19, 2022
EXTERIOR LIGHTING
VEHICLE HEADLIGHTS -LOW BEAM OR HIGH BEAM ARE INADIQUATE AND DANGERIOUS. AN AUTOMOTIVE TECH CONFIRMED THE OEM HEADLIGHTS FAIL SAFE DRIVING AT NIGHT EVEN ON LIGHTED CITY STREETS. THE PLASTIC HEADLIGHT ASSMS DO NOT ALLOW LIGHT TO SAFELY SHOW THRU. EVEN AFTER NEW LED BULBS INSTALLED THE ASSEMBLYS DEFUSE LIGHTING. MY WIFE AND I NO LONGER CAN SAFELY DRIVE AT NIGHT WITH THIS VEHICLE. THIS SAFETY PROBLEM HAS BEEN REPORTED TO THE SELLING DEALER, TO NO AVAIL! MY SON HAS DRIVEN THIS VEHICLE AT NIGHT - AND WAS ALSO TERRIFIED. THE TECHNICIAN WHO INSTALLED "LED HEAD LIGHT BULBS" CONFIRMED THAT OUR 2020 HONDA CRV OUTER "REFLECTOR ASSEMBLYS ARE AT FAULT ! AND THIS IS A DANGEROUS VEHICLE TO DRIVE AT NIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480263August 19, 2022
UNKNOWN OR OTHER, WHEELS, POWER TRAIN
Shaking at different speeds wheels feel like they are going to fly off crv. Torque converter shuttering cause tires to shake uncontrollable. Torque converter shakes so bad causes other problems with crv. This major safety issue been for years with Honda. Honda knows it. They just passing time. Then to fix it solve the problem for hundreds even thousands of people There transmission is flawed because their so many on the road they won't recall a transmission because the money. They scammed people . Even if you put new transmission or torque converter you end up with the same problem because it's poorly made. No one should have to drive a vehicle that shakes and makes the wheels feel like they going to fall off. If you don't find that major safety issue then this department isn't doing it's job.. stop letting these car mandatories get away with bad vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480270August 19, 2022
UNKNOWN OR OTHER
The passenger side door lock is not unlocking. I need to click the locking (inside the car) and hold it unlock. When I put on park, the door will not unlock. When I use my key to unlock the doors, the passenger side lock does not unlock. I have no option to leave the passenger side door locked and unable to used that door. It is a big safety issue. This issues need to be fixed by the manufacturer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479928August 18, 2022
SUSPENSION
Date of incident was 8/3/22. The parts involved in the failure are the passenger side suspension control arm that is in front of the rear wheel and attached to the unibody chassis stiffener panel that it is attached to. The panel rusted out and control arm tore loose from it. My wife had just left home and was traveling approximately 20 MPH when the passenger side rear wheel suddenly rotated sideways. Fortunately, due to the slow speed, she was able to pull to the side of the road safely. I had the car transported to my local body shop about a mile away from the incident where they put it on a lift to get a good look at the problem and it proved to be just as I previously described. While we had it on the lift we examined the driver's side chassis stiffener panel and it has a baseball sized hole in it just in front of its' control arm. The body shop manager went online to see if there were any recalls for the problem and found that there was no history of recalls for it in the U.S. but Canada recalled over 83,000 Honda CRVs for exactly the same problem in the model years from 2007 to 2011. When they detected the problem Honda Canada either fixed the problem or bought the vehicles back at the calculated used car value determined by year, mileage, and condition. On 8/4/22 at 1:47 PM I called Honda Customer Service and talked to Marlene and was assigned complaint No. 13188392. Later on I was contacted by Honda's Regional Claims Manager, Monica. Her contact phone No. is 800-999-1009 and extension No. is 87783. She told me I needed to have the car transported to the Victory Honda dealership at 2920 GH Drive ,Austinburg, Ohio where it could be inspected and photographed by Honda employees and I did so. Marlene told me that Honda would would review Victory's report and photos and then contact me soon. On 8/16/22 Monica called back to say sorry, there will be no help for me. I'm afraid for others out there who might not be as lucky as my wife.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480060August 18, 2022
POWER TRAIN:DRIVELINE:DRIVESHAFT
The contact owns a 2022 Honda CR-V. The contact stated while his wife was reversing, she heard a loud noise and notice that all 4 driveshaft bolts had detached from the vehicle. The contact was able to drive the vehicle home safely. The vehicle was taken to the dealer and the contact was informed that the front section of the driveshaft was not properly tightened. The bolts were replaced. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was 5,123.v
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479838August 17, 2022
TIRES
We have had 3 Yokohama Geolander CV GO58 tires fail over the course of two months. Two were from the purchase in 2020, one was a replacement for one of the 2020 tires that failed in July 2022. One just failed this evening, August 17, 2022. The tires are not just deflating, they are shredding with little advance notice. The tire pressure gauge comes one and within moments the tires begins to shred. The size of the tire is 215 70 16. My daughter is driving this vehicle in Dallas, Texas and we are concerned that these tires are bad.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479485August 16, 2022
UNKNOWN OR OTHER
My moonroof glass randomly shattered while driving on the highway. There was no sign of rocks or other debris that might have been the cause.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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