Honda CR-V Complaints

16,579 consumer complaints on file.

#11497396December 14, 2022
ENGINE
The contact owns a 2021 Honda CR-V. The contact stated that while driving at an undisclosed speed with the cruise control activated, the vehicle lost motive power with the check engine warning light illuminated. The vehicle was able to be restarted. The vehicle was taken to the dealer; however, the dealer was unable to duplicate the failure, and no error codes were retrieved. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 6,851.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497238December 13, 2022
UNKNOWN OR OTHER
The radio/head unit screen suddenly dimmed to the lowest level while driving making the screen unreadable. The screen shows radio details, Google Maps, Phone and many climate control functions. Access to the screen is needed while driving in order to change climate control settings, etc. Pressing the brightness buttons did nothing and so I had to pull over. The only way to address the issue was the restart the car. This is a known safety issue with this model year CRV and Honda won't repair (update the software) without payment. As a safety defect this should be covered under warranty or recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497242December 13, 2022
ENGINE
The contact owns a 2017 Honda CR-V. The contact stated while driving 65 -70 MPH and attempting to pass another vehicle, the accelerator pedal was depressed but the vehicle failed to respond and decelerated unintendedly. The contact stated that the vehicle gradually decelerated from 65 MPH to 40 MPH. The check engine warning light and other unknown warning lights were illuminated. Additionally, the message 'Emission Failure" and other unknown messages were displayed. The contact veered to the side of the road. The contact turned off and restarted the vehicle; however, the vehicle would not exceed 45 MPH. The warning lights remained illuminated while driving. The contact stated that when the warning lights turned off, the vehicle responded as needed while driving. The contact stated that the failure persisted. The vehicle was taken to the dealer where the spark plugs were replaced; however, the failure reoccurred intermittently. The contact stated that the failure then became more frequently. The vehicle was taken to the dealer who diagnosed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the dealer. The failure mileage was approximately 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497262December 13, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My 2018 Honda CRV has flashed BRAKE on dashboard about 8 times since the last 2-1/2 years. Please note that the vehicle never actually stopped. On November 20, 2022 it even beeped for the first time. And of course all of the 8 or so times that the BREAK appeared on my dashboard, there was no one or anything in front of the vehicle. I took vehicle to Honda of Essex NJ on 11/21/2022 and according to the tech the radar was misaligned (but who knows) I was told to pay a diagnostic fee of $174.19. I have not been in any accident, nor have bumped into anything since I’ve owned the vehicle. I am also aware of the CNN article dated 02/24/2022 involving the same issue and is under investigation by NHTSA. I tried to get reimbursement of the $174.19 from Honda USA but because vehicle is no longer under warranty, I’ve been denied. This is a major safety issue and hoping it will become a recall. Is there anything the NHTSA can do for me?? Please advise. Thank you [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497263December 13, 2022
UNKNOWN OR OTHER
Doors keep locking and unlocking while driving. Could be lock actuators defected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497299December 13, 2022
ELECTRICAL SYSTEM
Recurring parasitic battery draw down to below normal level to start vehicle. Have replaced car battery 4 times in ~2.5 years (8/20/20, 5/2/21, 12/1/22, all by AAA, & 12/13/22 by Honda. Honda performed battery test & updated VSA module & initialized sensors 5/4/21 (TSB A17-032, 6/14/17). Battery died again and replaced 12/1/22. Honda dealer said battery dead on 12/13 and AAA installed a bad battery on 12/1/22 (less than 2 weeks since replaced). Honda dealership unwilling to acknowledge what is a systemic electrical problem, diagnose repair &/or replacement options, and fix it for free. Have spent almost $500 on car batteries in -2.5 years. I believe this is an unreasonable out-of-pocket expenses. Noticed same problem reported in Internet forums. Google “2017 CRV battery problem” for more examples reported by other CRV vehicle owners. I believe that this problem is an extensive one that affects many owners and should be determined to be a safety recall issue. Now I have no confidence in the safety of the vehicle and won’t be driving it at night so as to avoid the possibility of being left stranded away from home. Thank you, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497309December 13, 2022
ELECTRICAL SYSTEM
Brightness control of the center console infotainment unit will randomly cycle through it’s settings; day, night, and off. Problem has occurred multiple times since I purchased vehicle in early 2021. Typically happens during the day with full sunshine, but has happened three days in row now with rainy/cloudy weather. Have shown video of problem occurring to a Honda dealer service tech and after inspecting, was told they could not reproduce problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497003December 12, 2022
STRUCTURE:BODY
Door Not Latching Properly NHTSA Recall ID: 12V338000 My doors on my 2008 Problems with the CR-V door locks include: Door not latching properly Doors not unlocking Doors locking and unlocking on their own Was not made aware of the recall to fix this issue. I would like Honda to fix this issue for Free at my Delaership
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496693December 9, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact owns a 2018 Honda CR-V. The contact stated while driving 30 MPH, the brake warning light illuminated, causing the automatic braking system to intermittently activate and the vehicle decelerated. The contact was able to continue driving to her destination. The contact stated that she experienced the failure several times. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496707December 9, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While driving 55-65 MPH on the expressway my vehicles brake system activated, slamming the brakes, without an object or vehicle within my line of sight. The first time it happened, I thought perhaps it incorrectly detected a car where there was a shadow from an overhead bridge. This has happened at least two additional times without warning or issue. As I was driving on the expressway at a high speed, this was a potentially dangerous situation where I could've caused a collision due to randomly braking without warning or expectation. There were zero warning lamps, messages or other symptoms of the problem prior to failure. I receive regular maintenance for my vehicle and always take it to the dealer for scheduled maintenance. My vehicle has been in an accident unrelated to this issue, but this has happened prior to the accident as well as after.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496734December 9, 2022
STEERING, ELECTRICAL SYSTEM
The power steering light intermittently comes on and nearly locks the steering wheel. This occurs without warning while driving. Turning the vehicle off and on sometimes resolves the issue. This occurs without warning and makes steering very difficult. My mechanic confirmed the vehicle is showing a code for the power steering system and said the only solution was to replace the electronic motor. The warning light does not come on until the steering wheel stiffens up. This has occurred many times at various speeds. There seems to be no pattern. Sometimes it does not happen for a week or two, other times it happens multiple times in a day.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496753December 9, 2022
LANE DEPARTURE: BLIND SPOT DETECTION, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Sep 25, 2022, en route from Columbus, OH to WV our 2018 Honda CRV started flashing a plethora of warnings regarding braking problems, blind spot failure, lane assist failure, collision mitigation failure, and many other driver assistance failures. We pulled off the interstate, into a service station, at the nearest exit. Once the car was stopped, the rear wheels locked and the electronic emergency brake would not release. We had the car towed to the local Honda dealership in Zanesville, OH. On Oct 3, 2022 the Zanesville dealership contacted us to pick up the car; they had replaced a wiring harness and control module over the rear view mirror. They said the wiring had “melted”; they said they did not have the expertise to resolve all the warnings but that the car could be driven. We picked up the car on Oct 8, 2022. Within 20 miles, the car was not only flashing warnings but also constantly beeping. We made it to Bruceton Mills, WV before stopping for gas. Again, once stopped, the rear wheels locked and the electronic parking brake refused to release. The car was towed to the I-79 Honda dealership in Morgantown,WV. That dealership has master electronic technicians. That was 2 months ago and the car is STILL there. The dealership has been in contact with Honda, Inc but they simply cannot resolve the electrical problems and are awaiting a Honda field technician to troubleshoot. This was a systemic electronics failure that incapacitated all of the electronic safety features — making the vehicle unsafe to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496838December 9, 2022
SERVICE BRAKES
Complaint I was traveling southbound on Sunnybrook where it turns to W. Amherst around 9 o’clock on Wednesday morning, November 23rd. I was prepared to slow down for the traffic light since I have been to that location so many times. My speed was between 30-35mph. Surprisingly, there was no resistance when I stepped on the brake. I released the brake and stepped on it again. It still didn’t work. My car started sliding and wavering and it hit the right-side curb. It didn’t stop after hitting the curb and I repeated the step-and-release action a couple of times. After the brake failed, I pulled up the parking brake and my car eventually stopped. The brake failed. Luckily, there was no car in the intersection while my car was out of control and sliding. I was in total shock and desperate fear. I was afraid I was going to crash or even worse situation. That extreme short time of emotional rollercoaster was super distressing and I don’t feel safe driving after the accident. I felt even more horrified thinking what could have happened if there were other drivers or pedestrians involved. I was in tears and all shaking. There is a police report for the accident. The police office also stated that “ was able to easily push the brake pedal to the floor”. One more note is that my car past the state inspection on November 17th. My car was later towed to a Honda-certified body shop. The body shop technician also mentioned the brake didn’t pass the test while diagnosing the car. Also, I asked for a copy of the diagnostic report which will be forthcoming as a hard copy. It was a terrifying accident putting my life and potentially other people’s lives in danger. I hope that this report will bring awareness to Honda manufacturers and public safety agent. It should not happen to another driver.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11496783December 9, 2022
ELECTRICAL SYSTEM
The contact owns a 2021 Honda CR-V. The contact stated while driving at various speeds, the display screen intermittently went blank. The contact took the vehicle to the local dealer who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 1,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496589December 8, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I'm driving on the highway approx 70-75mph. as I am slowing down and moving over to the exit ramp all of a sudden the automatic emergency braking system starts braking! This almost caused a rear end collision from the car behind me. He had to swerve a little to miss me. He was pretty angry and most likely thought it was my intention to brake that hard. It was extremely frightening and I am wondering if I should just turn off this safety feature until Honda figures this out?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496594December 8, 2022
POWER TRAIN
The contact owns a 2008 Honda CR-V. The contact stated while driving 35 MPH, the vehicle hesitated and failed to respond as needed while depressing the accelerator pedal. There was no warning light illuminated. The contact stated that the failure occurred intermittently while driving. The contact related the failure to NHTSA Campaign Number: 11V395000 (Power Train) however, the VIN was not included. Additionally, the vehicle was bouncing abnormally while driving. The vehicle was taken to the dealer where an alignment was performed; however, the failure recurred. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496595December 8, 2022
ELECTRICAL SYSTEM
The locks on all the doors in my 2009 Honda CR-V EX have been randomly clicking on and off as I drive for the last 6 months. One day I parked the car and tried to open the door and it was locked and I could not unlock it from the inside, I re-inserted the key into the ignition and the alarm horn started sounding but I was able to open the door and exit the car. The internet shows that there was a class-action suit settlement for 2008-2011 regarding the door locks that expired in 2015. I contacted the dealership and they said since my VIN was not listed on their website, they would charge me $175.00 to diagnose the problem and then would let me know if they could fix it so I followed the dirctions on the web-site to file a complaint with NHTSA. @ the door locks randomly swtich on and off as the car is moving @ I transport my infant and toddler grandchildren in the car and am concerned about the car doors randomly unlocking @ I have not had the vehicle inspected by the dealership as they will charge me $175 for diagnosis but the problem seems to be a duplicate of the complaints I have seen on line regarding the Recall of 2008-2011 CRVs @ No warning of the problem was experienced prior to June 2022
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496627December 8, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact owns a 2018 Honda CR-V. The contact stated while driving approximately 60 MPH, the Forward Collision Avoidance: Emergency Automatic Braking system engaged while there was no object or vehicle nearby. There were no warning lights illuminated. The vehicle was taken to the dealer; however, the mechanic was unable to duplicate the failure. The vehicle was not repaired. The vehicle was taken to an independent mechanic who calibrated the brakes. While driving, the brake warning light illuminated. The driver depressed the brake pedal and the warning light turned off. The vehicle was taken back to the independent mechanic who informed her that the brake calibration was working as designed. The contact stated she turned off the automatic braking feature. The manufacturer was not contacted. The failure mileage was approximately 73,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496550December 8, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The automatic emergency braking system was activated even though there was nothing in my path, causing me to stop short in the middle of the street. I could have been rear ended, but fortunately there was no car behind me. The vehicle has not yet been inspected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11496561December 8, 2022
FORWARD COLLISION AVOIDANCE
The contact owns a 2017 Honda CR-V. The contact stated while driving 45 MPH, the vehicle experienced unintended braking. There was no warning light illuminated. The contact stated that after several minutes the vehicle started to operate normally. On another occasion while driving 70 MPH, the brake message illuminated; however, the vehicle remained operating as needed. The vehicle was not diagnosed. The manufacturer was not contacted. The failure mileage was 93,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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