Honda CR-V Complaints

16,579 consumer complaints on file.

#11500220January 4, 2023
STRUCTURE:BODY
On November 2, 2022 the control arm mount for the rear driver side wheel of our 2012 Honda CR-V failed while the car was in use; as a result, the car was no longer drivable. The car was towed to an authorized Honda service center and the condition was assessed as follows: oThe frame rail had deteriorated/rusted to the point where part of it was completely gone. oA new control arm could not be installed because there was no frame rail to which the control arm could be mounted until/unless the frame rail was replaced. oPreliminary repair estimate was $8,352 although the service center indicated that repair costs could be significantly higher than that. In doing some checking we found that Honda Canada had a recall on older CR-Vs for a rusting problem that could result in a rear suspension control arm separating from the vehicle. This structural failure sounded identical to our issue. The recall applied to geographical areas with heavy winter road salt usage ... which describes many parts of the US ... but Honda USA did not issue such a recall. In the Canadian recall, vehicles were being bought back from the owners since the repair costs exceeded the vehicle value. We opened a case with Honda and, after their review, we were given a $500 loyalty card on future Honda sales or service. They would not do anything else for us even though the blue book value on our car was over $10,000 at the time of the incident. The car was salvaged out and we received $850 for it. Our incident happened while traveling at 30 mph. Had it happened at highway speeds we believe it could have resulted in significant injury or death.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500222January 4, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On December 30, 2022 I was driving my vehicle between the speed of 40-45 MPH through an intersection on a overcast day mid afternoon around 11:30 AM there were no vehicles in front, behind, or either side of me. I was the only vehicle in the intersection. All of a sudden the car did an automatic hard brake. So hard I was lifted off my seat and my head almost hit the steering wheel. The mid of my back from the force back into to my seat has hurt me for a few days after the incident. Luckily there was no one behind me or I'm sure I would have been rear ended due to the hard sudden stop for no reason at all. A few days later after the holidays on January 4, 2023 I called my local Honda Service Department told them about the incident and asked if they needed to inspect my vehicle or anything they could do to fix the system. I was told there is nothing they can do at this time Honda Corporation as a whole has not done any kind of update to the programing or summited any kind of service requirement to correct. He advised for me to turn the function off every time I turn on my vehicle. At this time Honda or no one else has inspected the vehicle and I have continued to turn the function off so it has not reoccurred at this time and I sure hope to never experience it again. There were no warning lamps or messages the day of the incident. Since I have owed the vehicle on multiple occasions I have gotten a "Brake" message pop up on the dash when nothing is in front of me but never has the vehicle did an auto brake like it did on December 30th.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11499870January 3, 2023
STEERING
The contact owns a 2018 Honda CR-V. The contact stated while driving at undisclosed speeds, the steering wheel was firm while turning to the right. There was no warning light illuminated. The local dealer was contacted, and the contact was informed that the vehicle needed to be inspected to determine the cause of the failure. Upon investigation, the contact discovered NHTSA Campaign Number: 18V663000 (Steering) which he linked to the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500013January 3, 2023
ELECTRICAL SYSTEM
The Body Control Module failed and needs to be replaced this has been verified by our local Honda dealership service center. After driving home the car would not turn off it took multiple attempts and then the alarm would start going off consistently and the lights and all dashboard would come on by itself. This then drained the battery and made the car unusable. The dash showed numerous error messages such as keyless start system problem, braking problem etc. I had no signs of anything being wrong with my car prior to this happening and I service my car regularly. This part #38809-TMM-A21 is on backorder and apparently has been since last year. I could be without my vehicle for months as some other customers have been due to this same problem and no part to replace the BCM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500043January 3, 2023
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Driving at a speed of approximately 30-35 mph over a railroad track, the automatic emergency braking system was erroneously triggered. The vehicle came to an extremely abrupt stop in the middle of the railroad track. The vehicle behind us proceeded to rear-ended us. This is the second time the vehicle has stopped abruptly at a railroad track. The warning messages only appeared at the exact same moment the car stopped, not providing any warning as to what was about to happen. I'm awaiting an appointment for the car to be seen by the dealership for the AEB system, but because this caused a collision I filed a claim on my insurance and the car had to be repaired. This was a safety issue for multiple reasons, including that it caused injury for both the driver and the passenger. It also was a safety issue because it occurred on a railroad track and if the car had not been drivable, or if we had been incapacitated, we could have been killed by the train.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11499722January 2, 2023
AIR BAGS
On 12/31/2022 When I started my 2016 Honda CRV EX the Passanger Airbag warning light came on, and stayed on while the car was running. This "Passanger Airbag" has never come on prior to this, and the owners manual says that if this light comes on- there is a possible problem with the Airbag. I will be following up with my dealer for a fix to this possible safety problem. Is this something Honda should cover, under the manufacturer warranty? Sincerely, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499742January 2, 2023
ELECTRICAL SYSTEM
We have to jump start our vehicle every time it is cold outside. Sometimes when it is warmer. Occasionally hear ticking sound inside of fuse box. Headlights have to be replaced often. Major electrical issue with this vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499803January 2, 2023
EXTERIOR LIGHTING
When I first purchased the vehicle (brand new in 2020), the condensation in the tail lights occurred but the Honda dealer replaced it since it was under warranty. It’s still happening and it’s even more severe now risking the brake and turn lights burning out. The same Honda dealer now refuses to replace them despite the tail lights still being under the 3 year 36,000 mile warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499836January 2, 2023
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Every component was flashing malfunctioning.WILL be taking it to dealer tomorrow.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499533December 30, 2022
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Warning lights for multiple (possibly all) systems begin appearing and all ADAS including traction control is deactivated. The condition clears eventually in its own after fuel up, possibly several days later. Dealership attributes conditions to bad fuel injector with no other fuel related symptoms because the condition includes and engine code for either a faulty fuel injector or fault AC control module.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499546December 30, 2022
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
While driving (road trip 500 miles round trip), all the dashboard lights turned with no real indication of what the issues was. I pulled over to see if there was anything noticeable and did not see anything exteriorly nor once I opened the hood of the car. I continued my drive home (remaining 100 miles or so) and once I parked my car in driveway, I noticed a strong smell with black smoke coming from exhaust pipe with black oil at the end of my tailpipes. My car is currently at dealers getting looked at and they recommended changing my fuel injector and spark plugs, which they completed ($2,000) and I AM STILL having issues.!!! Doing my research online I noticed that there was a recall of this vehicle in China but not in the US, which is unacceptable. Something needs to be done ASAP!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499344December 29, 2022
FUEL/PROPULSION SYSTEM
2019 CRV 18k mileage stalled without warning while making a right turn onto a heavily travelled two-lane road with a 50 mph speed limit blocking all southbound traffic at the crest of a steep hill. Car would not restart or jump-start. Battery was fine and car started 5 minutes beforehand. No warning lights rough idling, etc. Just dead-stopped. It was towed to a Honda Service Center and problem was diagnosed as a defective fuel pump relay.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499434December 29, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
On two occasions now, the Automatic Emergency Braking has engaged without there being an actual danger, meaning nothing in front. The first time I was driving at about 55mph on the highway and it engaged with a dash alert to brake and then proceeded to decrease my speed. Luckily, no cars were behind me or else I would have been rear ended. The second time, I was going 5mph at a grocery store parking lot and it did the dash brake alert and stopped. Again, luckily no cars were behind me. Honda will be inspecting the car this coming week but did not seem worried about my initial report. It wasn't until my second incident of 5mph that they suggested taking a look at it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499112December 28, 2022
STRUCTURE:BODY
https://youtube.com/shorts/9i5_n8vrjBo?feature=share Inside door handle / lever will not open door if outside handle / lever is slightly pulled or stuck. Outside debree or Ice will prevent the opening of doors preventing escape. In case of accident or debree the door may fail to operate if the outside lever is slightly engaged. What component or system failed or malfunctioned, and is it available for inspection upon request? INSIDE DOOR LEVER How was your safety or the safety of others put at risk? YES Has the problem been reproduced or confirmed by a dealer or independent service center? YES Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? NO Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? NO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499189December 28, 2022
ELECTRICAL SYSTEM
I bought my Honda CRV in 2017 brand new, I have replaced the battery 3 times since then. This last time after replacing the battery all warning lights displayed. All warning lights cycle through. When these warning lights cycle through I am not able to engage any of my safety features. I was able to resolve the warning lights from displaying by driving 5 mph and then hitting the brake, but upon driving my car again later that day all warning lights reappear. As I am not able to use safety features on my car due to these warning lights being active, my car is deemed unsafe. It also appears on research that many owners of this vehicle are experiencing the same unsafe issue with no confirmed resolution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499219December 28, 2022
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:HEATER CORE
The contact owns a 2019 Honda CR-V. The contact stated that while idled, the heater and defogger system failed to operate above 40 degrees. No warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that due to the engine size, the heating system performed as designed. The contact was concerned that due to inclement weather, the failure could cause a safety risk to his health. The manufacturer was not notified of the failure. The failure mileage was approximately 36,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499230December 28, 2022
FUEL SYSTEM, GASOLINE
The contact owns a 2018 Honda CR-V. The contact stated that while driving at 65 MPH, the vehicle stalled. The TPMS and check engine warning lights were illuminated. The vehicle was towed to the dealer, where it was diagnosed with a fuel system malfunction. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 59,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499281December 28, 2022
SEATS
The back two bolts in the driver seat were never installed at the factory, thus the back of the seat is not attached to the car. The dealership did not notice on the PDI. I drive it for a month before I noticed it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499024December 27, 2022
AIR BAGS
auto accident drive side struck guardrail driver's head hit side window then airbag deployed trapping driver's head between the airbag and door window.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11499027December 27, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, ELECTRICAL SYSTEM
I recently bought a 2018 Honda crv and have had ongoing issues with the touch display going on and off by itself. I took a video of it. It will randomly start blinking and beeping changing the brightness on the display. There is no way to shut it off or stop it without turning off the vehicle. I have also had issues with the automatic braking system. It is braking when it should not be. It has happened to me twice on the freeway now and once in town thankfully no one was behind me, or I would've been rearended badly and possibly been flipped in my vehicle. I was going 75 miles per hour, and it started flashing brake and then braked for no reason there was nobody in front of me. Another time it said I was skidding but I was not until it braked than I began to skid at which point it did nothing to stop the skid. I have recently skid on ice, in town and it did not do anything to stop it, nor did it respond. I have not taken the vehicle in yet. I was researching the issues to see if they were known issues with my vehicle. To my dismay they are. I bought this vehicle due to its safety features as I have my grandkids with me frequently. My Audi did not have the winter safety features I needed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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