Honda Civic Complaints

16,711 consumer complaints on file.

#10141316October 31, 2005
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, AIR BAGS:FRONTAL
DT: THE CONTACT STATED THE SRS AIR BAG LIGHT ILLUMINATED. SHE WAS CONCERNED IF THERE WAS AN ACCIDENT THE AIR BAGS MAY NOT DEPLOY. THE DEALER STATED THE SRS AND BOTH AIR BAGS NEEDED TO BE REPLACED. THE VEHICLE HAS NOT BEEN REPAIRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141353October 31, 2005
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
MY SRS LIGHT CAME ON AND I SAW A WEBSITE WERE MANY PEOPLE WERE HAVING THE SAME PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141149October 28, 2005
SUSPENSION:FRONT
I WAS DRIVING TO TACO BELL TO GET SOME LATE NIGHT FOOD. WELL I GET THROUGH THE LIGHT THAT LEADS INTO THE PARKING LOT...(I'VE HAD SOME SQUEAKING COMING FROM MY FRONT END EARLY IN THE AM AND ONCE ITS REALLY WARMED UP B.T.W.). SO, I GET THROUGH AND GOING ABOUT 15 MPH A SQUEAK THEN A KIND OF POP AND NEXT THING I KNOW IM PULLED INTO THE CURB, HOP IT, AND TAKE OUT A BUSH. I WAS SO MAD! MY CAR HAS 4600 MILES ON IT! SO I BACK IT OFF THE CURB AND PULL IT OVER. THERE WAS BAD CURB DAMAGE ON THE WHEEL AND MY WHEEL IS VERY. LOOKED LIKE VERY POSITIVE CAMBER. NOT TO MENTION THE NICE SCRATCHES AND GREEN MARKS THE BUSH GAVE TO MY BUMPER. UGH!!! I LOVE MY BRAND NEW CAR SO MUCH! I WASH IT TWICE A WEEK AND WAX ONCE EVERY 2-3 WEEKS. ALWAYS CHECKING FLUIDS, ALWAYS TAKING GOOD CARE OF IT. I JUST DON'T UNDERSTAND....WELL I HAD IT TOWED TO THE DEALERSHIP, FIGURING THIS WOULD ALL BE TAKEN CARE OF CONSIDERING THIS VEHICLE IS UNDER WARRANT AND NOT EVEN DUE FOR THE FIRST OIL CHANGE YET. WELL, I GET THE CALL BACK FROM THEM TELLING ME THEY DO NOT KNOW WHAT CAUSED THE PARTS TO BREAK OR COME LOOSE. THEY DIDN'T KNOW IF IT WAS FROM ME HITTING THE CURB AFTER OR NOT. TO ME, SINCE THEY DIDN'T KNOW, THIS SHOULD BE REPLACED. MY CONCERN ON TOP OF THE $1,500 THIS IS COSTING ME OUT OF POCKET TO FIX, IS WHAT IF THIS HAPPENED ON THE FREEWAY??? GOING 65 MPH, THAT WOULD HAVE SENT ME INTO THE MEDIAN AND POSSIBLY CAUSED DEATH. I AM A FULL TIME STUDENT IN COLLEGE WORKING 2 JOBS SO I CAN PAY FOR THIS NOT EVEN FOUR MONTH OLD $20,000 CAR. I AM OUTRAGED THAT HONDA DID NOT TAKE CARE OF ME WITH THIS. IS THIS WRONG? I AM SEEKING ALL OF THE ASSISTANCE I CAN GET AND POSSIBLE LEGAL ACTION. THANK YOU, ~[XXX] *NM INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10140805October 26, 2005
ENGINE AND ENGINE COOLING
I WENT TO HONDA DEALER TO CHANGE AN AIR FILTER FOR MY WIFE HONDA CIVIC 2001. THEN I FOUND OUT THE AIR CLEANER CASE CRACKED. SO, I WENT BACK TO HONDA DEALER AND TOLD THE SERVICES MANAGER. THE SERVICES MANAGER KNEW WHAT CAUSES THE AIR CLEANER CASE TO CRACK BECAUSE ON SEPTEMBER 16, 2003, HONDA ISSUED A SERVICE BULLETIN 03-061. SINCE, HONDA KNOW WHAT CAUSES THE AIR CLEANER CASE TO CRACK, HONDA SHOULD RECALL ALL AIR CLEANER CASE FOR MODEL 2001 CIVIC TO AVOID INJURE IN THE NEAR FUTURE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140605October 24, 2005
AIR BAGS:FRONTAL
OUR 2001 HONDA CIVIC WAS INVOLVED IN A HEAD -ON COLLISION YESTERDAY AND THE DRIVERS SIDE AIR BAG DID NOT DEPLOY - CRASH SPEED WAS ABOUT 25-30 MPH. PASSENGER SIDE AIR BAG DID DEPLOY. *JB
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10140650October 24, 2005
STEERING, SEATS:FRONT ASSEMBLY:RECLINER, AIR BAGS:SIDE/WINDOW
DT: CONTACT STATED THAT VEHICLE HAD ITS STEERING CHANGED TWICE .THE PASSENGER SEAT WOULD NOT WORK. SHE TOOK THE VEHICLE TO THE DEALERSHIP ,THEY FIXED THE SEAT. THE PASSENGERS SIDE SEAT WAS BROKEN. THE SAFETY RESTRAINT SYSTEM LIGHT CAME ON THE DASHBOARD. SHE TOOK THE VEHICLE TO THE DEALERSHIP TO HAVE THE LIGHTS RESET. THE LIGHT WAS ON AGAIN. THE CONTACT'S VEHICLE WAS INVOLVED SIDE IMPACT CRASH . UPON IMPACT,SIDE AIRBAGS DID NOT DEPLOY. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10140658October 24, 2005
TIRES:TREAD/BELT
DT: THE CONTACT STATED THAT THE PASSENGER'S SIDE REAR TIRE BLEW OUT. THERE WERE NO PUNCTURE MARKS ON THE TIRE. THERE ARE SERVICE RECORDS FROM WHEN SHE HAD TAKEN VEHICLE TO A MECHANIC TO GET A DUMMY TIRE PUT ON. IT WAS A DUNLOP TIRE. TWO DAYS LATER THE REPLACEMENT TIRE BLEW OUT. THE REPLACEMENT WAS A EURO FUTURA WITH THE BRAND NAME OF METRIC RADIO 88T. THE TWO TIRES BLEW OUT UNDER DIFFERENT CIRCUMSTANCES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140659October 24, 2005
TIRES:TREAD/BELT
DT: THE CONTACT STATED THAT THE PASSENGER SIDE REAR TIRE BLEW OUT. THERE WERE NO PUNCTURE MARKS ON THE TIRE. HAS SERVICE RECORDS SHOWING WHEN SHE HAD TAKEN IT TO A MECHANIC TO GET A DUMMY TIRE PUT ON. TWO DAYS LATER THE REPLACEMENT TIRE BLEW OUT. THE REPLACEMENT IS A EURO FUTURA WITH THE BRAND NAME OF METRIC RADIO 88T. THE TWO TIRES BLEW OUT UNDER DIFFERENT CIRCUMSTANCES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140522October 23, 2005
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
ABOUT 1 MONTH AGO MY SRS LIGHT CAME ON. I HAVE BEEN WEARY TO TAKE THE VEHICLE IN TO THE DEALER BECAUSE THEY SEEM TO HAVE NO ANSWER TO THE PROBLEM. APPARENTLY THE VEHICLE'S AIRBAGS WILL NOT DEPLOY WHEN THE SRS LIGHT IS ON. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140440October 21, 2005
AIR BAGS:FRONTAL, EQUIPMENT
(1) NORMAL DRIVING OF MY 1997 HONDA CIVIC 4 DOOR DX (2) THE SRS LIGHT IS NOW ILLUMINATED AND HAS STAYED ILLUMINATED FOR THE LAST YEAR - THIS MEANS MY AIRBAGS DON'T WORK. - DEALER CHECKED IT OUT ($90 CHARGE) AND SAID THAT MY SRS UNIT IS COMPLETELY DEAD AND CAN'T TELL ME WHY - CAR HAS NEVER BEEN WRECKED - NO PROBLEMS WITH IT OTHER THAN THIS DEFECT (PRETTY HUGE DEFECT). (3) I'VE LODGED A COUPLE OF COMPLAINTS AND NEVER HEARD ANYTHING BACK ON THEM. SEVERAL PEOPLE POST TO MESSAGE BOARDS WITH SAME PROBLEM - THIS IS AN ISSUE THAT NEEDS TO BE ADDRESSED - I CAN'T AFFORD TO BUY A NEW CAR AND AM CURRENTLY RIDING IN A DANGEROUS ONE BECAUSE OF DEFECTIVE EQUIPMENT. COST TO FIX THIS IS > $1000... PLEASE HELP. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140397October 20, 2005
AIR BAGS
I RAN INTO THE BACK OF A HONDA CIVIC AT ABOUT 20 MPH. MY AIR BAGS DID NOT COME OUT. I HAD A BIT OF CHEST PAIN AFTER THE CRASH. I THINK THAT HONDA SHOULD CHECK AND FIX THIS PROBLEM FOR FREE. IF I WAS ON A HIGHWAY GOING 70 MPH THIS ACCIDENT COULD HAVE BEEN MUCH WORSE. *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10140124October 18, 2005
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
I BROUGHT MY 1997 HONDA CIVIC IN FOR A RECURRING PROBLEM WHICH WAS COVERED UNDER AN WARRANTY ISSUED BY HONDA FOR RESETTING AN EMISSIONS PROBLEM IN 1997 CIVICS. THIS IS THE SEVENTH TIME I HAD TO HAVE THIS LIGHT RESET. THE WARRANTY WAS FOR UP TO 150K MILES. THIS TIME I HAD 152K MILES. I WAS TOLD FROM NOW ON I WOULD HAVE TO PAY A $85 DIAGNOSTIC FEE PLUS REPAIR. THIS IS UNFAIR AS THIS IS A RECURRING PROBLEM THAT HAS NOT BEEN CORRECTED. AS THIS OCCURS ON AVERAGE EVERY 12,000 MILES I COULD HAVE TO PAY THIS DIAGNOSTIC FEE OF $85 PLUS PARTS FOR A RECURRING PROBLEM THAT HAS NOT BEEN FIXED. NOTE THAT A COWORKER WHO HAS THE SAME CAR HAD BROUGHT THE CAR IN NINE TIMES. THIS DEALER REPLACED THE CATALYTIC CONVERTER ON HER CAR AND THE LIGHT HAS NOT COME BACK ON. WHEN I BROUGHT THE CAR IN FOR THE REPAIR ABOVE I WAS TOLD THAT HONDA WOULD NOT REPAIR THE CAR UNTIL ALL THE NON-HONDA PARTS IN THE AREA AFFECTED WERE REPLACED. THE TOTAL OF THESE PARTS WAS $227. THIS WOULD BE IN ADDITION TO THE $85 DIAGNOSTIC FEE. I WAS TOLD BY THE SERVICE MANAGER THAT THEY WOULD NOT EVEN LOOK AT THE CAR UNTIL THE NON-HONDA PARTS WERE REPLACED. I ASKED IF THEY COULD RESET THE ENGINE LIGHT AS THEY HAD IN THE PAST AND WAS TOLD NO. I ASKED FOR THE CAR BACK AND DID NOT REPLACE THE PARTS. I WAS CHARGED THE $85 DIAGNOSTIC FEE. THE LIGHT IS NOW OFF AND THE CAR RUNS FINE. I HAVE DRIVEN ANOTHER 6,000 MILES SINCE THAT TIME AND THE LIGHT HAS NOT COME BACK ON. THE OWNER'S MANUAL STATES THAT GENUINE HONDA PARTS ARE RECOMMENDED; IT DOES NOT SAY THEY ARE REQUIRED. THE OWNER'S MANUAL SHOULD STATE EXPLICITLY THAT THE USE OF HONDA ONLY PARTS IS REQUIRED OR DEALER MAY NOT SERVICE THE CAR. I FEEL THIS IS A VIOLATION OF MY RIGHT TO PATRONIZE A CERTIFIED SERVICE FACILITY. IF EXTENDED THIS TYPE OF POLICY COULD BE RUINOUS TO NON-DEALER SERVICE FACILITIES. I OPENED A CASE WITH AMERICAN HONDA AND THEY SAID THAT DEALERS ARE INDEPENDENTLY OWNED AND OPERATED AND THEY COULD DO NOTHING. THIS WHOLE POLICY EXPLOITS THE PUBLIC. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140180October 18, 2005
TIRES:SIDEWALL
TIRE HAD SLOW LEAK. FOUND BUBBLE ON SIDEWALL. TIRE SHOP SAID TIRE HAD LONG BENT NAIL IN TREAD. NAIL RUBBED ON SIDEWALL CAUSING BUBBLE. NAIL WAS VERY LOOSE. ODD THAT ID DID NOT LEAK FASTER. TIRE DID NOT HAVE SHREDDED RUBBER FROM NAIL RUBBING. FIRESTONE TIRE & SERVICE CENTER, 24196 LAGUNA HILLS MALL, CA., 92653 STORE #650145 (949)581-4700. CAR IS 2005 HONDA CIVIC HYBRID, TIRE WAS NEW WITH CAR. TIRE HA 3,763 MILES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141049October 18, 2005
VEHICLE SPEED CONTROL
WHILE DRIVING, 2003 HONDA CIVIC BEGAN TO ACCELERATE ON ITS OWN. CONSUMER PULLED OVER AND VEHICLE REV TO 6K RPM. *** NAR RECEIVED 10-18-05*** *TS WHEN THE CONSUMER PLACED THE GEAR INTO NEUTRAL THAT WAS WHEN THE VEHICLE REVVED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139773October 15, 2005
LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK
TRUNK APPEARED TO BE CLOSED, OPENED WHILE TRAVELING DOWN THE HIGHWAY. I'VE RESEARCHED THE INTERNET AND THERE APPEARS TO BE A DEFECT WITH THE TRUNK LATCHES ON 2002 CIVICS. THE TRUNK CLOSES VERY HARD. AT TIMES, IT MAY APPEAR AS THOUGH IT IS LATCHED BUT WILL COME OPEN WHEN HITTING A BUMP ETC. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139743October 14, 2005
AIR BAGS:FRONTAL
I WAS TRAVELLING AT APPROXIMATELY 40MPH ON SURFACE STREETS AND, TOO LATE, NOTICED THAT THE CAR IN FRONT OF ME HAD STOPPED. I REAR-ENDED THEM, AND THEN WAS PROMPTLY HIT ON THE LEFT REAR OF MY VEHICLE BY THE CAR BEHIND ME. THE ADP REPRESENTATIVE WHO EXAMINED MY CAR SAID THAT ALL THREE SENSORS ON MY CAR HAD BEEN IMPACTED, BUT THE DRIVER'S SIDE AIRBAG DID NOT DEPLOY. THE PASSENGER'S SIDE AIRBAG DID DEPLOY, BUT MINE DID NOT. THOUGH I WAS STILL UNINJURED, THIS WOULD NOT HAVE BEEN THE CASE IF I HAD BEEN ON THE FREEWAY. SINCE MY CAR WAS TOTALED, NO ATTEMPT WAS MADE TO CORRECT THE AIRBAG PROBLEM. MY CAR WAS A 2003 HONDA CIVIC LX, 4-DOOR, AUTOMATIC TRANSMISSION, WITH NO SIDE-AIRBAGS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10139261October 11, 2005
AIR BAGS:FRONTAL
DT: CONTACT OWNS A 1997 HONDA CIVIC. WHILE DRIVING APPROXIMATELY 20 MPH APPLIED THE BRAKES AND THE DRIVER AND PASSENGER AIRBAGS DEPLOYED PRIOR TO AN IMPACT. THE DEPLOYMENT OF THE AIRBAGS CAUSED AN ACCIDENT BECAUSE THE DRIVER COULD NOT SEE THE VEHICLE IN FRONT OF HER. THIS VEHICLE HAD NOT BEEN IN ANY PREVIOUS ACCIDENTS. SHE PURCHASED THE VEHICLE FROM AN INDIVIDUAL OWNER, SO SHE DID NOT CONTACT A LOCAL SERVICE DEALER. THE MANUFACTURER STATED THAT THIS TYPE OF OCCURRENCE COULD NOT HAVE HAPPENED. THE CONSUMER NO LONGER OWNED THE VEHICLE.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10139286October 11, 2005
SEAT BELTS:FRONT:RETRACTOR
I HAVE OWNED 4 HONDA CIVIC'S OVER THE PAST FEW YEARS. AN 1988 4 DOOR SEDAN, 91 HATCHBACK, 95 HATCHBACK, AND NOW A RECENTLY ACQUIRED 96 HATCHBACK. THEY ALL HAVE HAD PROBLEMS WITH THE SEAT BELTS FAILING TO RETRACT, AND SOMETIMES LOCKING WHEN NOT DESIRED, LIKE WHEN TURNING MY BODY TO CHECK MY BLIND SPOT MERGING ONTO A BUSY HIGHWAY , OR BACKING UP. THEY HANG LOOSELY AROUND THE OCCUPANT AT TIMES, AND GET SHUT IN THE DOORS DAMAGING THE INTERIOR PANELS BECAUSE THEY FAIL TO RETRACT UNLESS FED BACK INTO THE RETRACTOR BY HAND. MANY PEOPLE HAVE COMPLAINED ON THE INTERNET FORUMS ABOUT THIS PROBLEM. I BELIEVE THEY ARE UNSAFE AS THEY MAY NOT RESTRAIN THE DRIVER DURING AN ACCIDENT AND MAY JAM HOLDING THE DRIVER TIGHT IN CERTAIN INSTANCES MENTIONED ABOVE. I HAVE NOT REPLACED THE SEAT BELTS AT THIS TIME, I WILL BE CORRESPONDING WITH OUR HONDA DEALER ABOUT REPLACEMENT SHORTLY. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139185October 10, 2005
SEAT BELTS:FRONT:WARNING LIGHT/DEVICES
FOR NO DISCERNIBLE REASON THE ELECTRICAL SYSTEM MOMENTARILY FAILED UPON START UP AND THEN THE SRS INDICATOR LIGHT CAME ON. THIS IS THE COMPUTER THAT CONTROLS THE AIR BAGS AND SEAT BELTS. I TOOK IT TO THE DEALER AND WAS CHARGED $80 FOR A "DIAGNOSTIC" - BASICALLY, THEY REBOOT THE SRS COMPUTER AND TOLD ME IF IT HAPPENS AGAIN I WOULD HAVE TO BUY A NEW COMPUTER AT A MINIMUM COST OF $800 PLUS LABOR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10139090October 8, 2005
AIR BAGS
I AM SUBMITTING A COMPLAINT ON HONDA CIVIC 2002 COUPE MODEL. THE COMPLAINT IS IN REFERENCE TO THE SRS LIGHT THAT REMAINS LIT ON THE DASHBOARD EVEN AFTER REPAIRS. THE HONDA DEALERS HAVE REPAIR THE SRS UNIT AND RESET THE SYSTEM SEVERAL TIMES BUT THE SRS LIGHT KEEPS COMING BACK ON. WHEN THE LIGHT COMES BACK ON, THE AIRBAGS IN THE VEHICLE ARE NOT ON AND THEREFORE WILL NOT DEPLOY IN AN ACCIDENT. THIS IS A SERIOUS SAFETY ISSUE. I AM CONCERNED THAT THIS IS A DEFECT AND HONDA SHOULD INITIATE A RECALL FOR THIS ITEM. THE REPLACEMENT COST IS EXTREMELY COSTLY AND THESE SHOULD BE REFUNDED BY HONDA. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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