Honda Civic Complaints

16,711 consumer complaints on file.

#11306385January 31, 2020
AIR BAGS
I GOT A RECALL NOTICE AND TRYING TO CALL AND SCHEDULE THE REPAIR FOR LAST ONE YEAR. THE RECALL NOTICE CLEARLY SAYS I WILL GET A FREE LOANER VEHICLE BUT EVERY TIME I TALK TO DEALERSHIP OR HONDA CUSTOMER CARE THEY DENY THE CLAIM AND SAY THAT I AM NOT ABLE TO GET A LOANER VEHICLE DURING THE REPAIR. THE NOTICE LETTER ALSO SUGGESTED THAT I CAN SCHEDULE THE REPAIR AND GET A LOANER VEHICLE BY TEXTING AT [XXX]. BUT WHEN I TEXTED THE PERSON DENY IT AND SUGGESTED THAT I NEED TO TALK TO CUSTOMER CARE OR HONDA DEALERSHIP. WHICH I ALREADY DID AND THEY DENY ME THE LOANER VEHICLE. I WANT COMPENSATION FOR MY TIME AND ALSO WANT MY REPAIR TO BE DONE AND I WANT A LOANER VEHICLE AS SUGGESTED IN THE NOTICE LETTER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302950January 30, 2020
ENGINE
2008 HONDA CIVIC GOT A CRACKED ENGINE BLOCK 2 WEEKS AFTER PURCHASING. FOUND OUT THIS WAS A DEFECT THAT AFFECTED 2006-2009 HONDA CIVICS. THERE NEEDS TO BE A RECALL ON THIS AND NOT AN EXTENDED WARRANTY. BEING THAT A CRACKED ENGINE BLOCK IS A SAFETY ISSUE AND THIS ALMOST CAUSED AN ACCIDENT AS THERE WAS SO MUCH SMOKE POURING OUT I COULD NOT SEE IN FRONT OF ME THERE NEEDS TO BE AN INVESTIGATION ON THESE ENGINES. I WAS ON A CITY STREET WHEN THIS HAPPENED AND IT IS HAPPENING OVER 100000 MILES TO MOST PEOPLE. BEING THAT MOST PEOPLE DRIVE 8000-10000 MILES A YEAR IT IS HAPPENING RIGHT AFTER THE WARRANTY ENDS FOR MOST. THIS IS NOT FAIR TO THE SAFETY OF US ALL. PLEASE RECALL !!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302817January 29, 2020
ENGINE
TL* THE CONTACT OWNS A 1999 HONDA CIVIC. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60-70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER APPROXIMATELY THREE MINUTES. THE VEHICLE WAS TAKEN TO (VANDERGRIFF HONDA 1104 W INTERSTATE 20 W, ARLINGTON, TX 76017) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THIS ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 144,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302120January 26, 2020
STRUCTURE:BODY
CLEAR COAT IS SEPARATING FROM CAR. REVEALING A FADED LOOK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11302128January 26, 2020
AIR BAGS
I RECEIVED A SAFETY RECALL ALERT ON MY HONDA CIVIC AIR BAGS YEARS AGO. I TOOK IT IN TO MY HONDA DEALER AND THEY TOOK CARE OF THE PROBLEM. I RECEIVED A NEW SAFETY RECALL ALERT TODAY. THE PROBLEM HAS BEEN HANDLED (SEE ATTACHED).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301757January 25, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
OVER 12 DIFFERENT TIMES IN THE PAST 6 MONTHS SINCE I PURCHASED THE CAR IT HAS HAD SERIOUS ELECTRICAL ISSUES RANGING FROM LOCKING ITSELF WITH THE KEYLESS FOB INSIDE THE VEHICLE DURING A SNOW STORM, ALL WINDOWS INCLUDING MOON ROOF ROLLING COMPLETELY DOWN DURING A RAINSTORM WHEN PARKED OR IN MOTION. WHEN PARKED, THE ALARM BLARING NON STOP FOR HOURS AND THE BATTERY DYING COMPLETELY WITHOUT WARNING OR DRAINAGE ON MY PART OF ANY KIND. ALL SYSTEMS ON THE CAR SHUT DOWN COMPLETELY AFTER LOSS OF POWER INCLUDING THE BRAKING SYSTEM AND YOU CAN DIVE IT THAT WAY. IT BRAKES HARD ON ITS OWN ON THE FREEWAY. THERE IS A USB PORT IN THE CENTER CONSOLE RIGHT NEXT TO CUP HOLDER THAT CAN GET WET IF YOU HAVE A DRINK IN THERE. I NOTICE THE WEATHER CONDITIONS WERE CLOUDY, RAINING, OR SNOWING DURING THE MAJORITY OF THE BIGGER ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301780January 25, 2020
ELECTRICAL SYSTEM
LOOSE IGNITION SWITCH TURNS CAR OFF WHILE DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301789January 25, 2020
WHEELS
MY HONDA CIVIC EXPERIENCED SEVERE REAR TIRE WEAR ON THE INSIDE EDGES ABOUT 10 MONTHS AFTER PURCHASE (AS A NEW VEHICLE). IN OCTOBER 2009, THE DEALER REPLACED BOTH REAR UPPER CONTROL ARMS AS DESCRIBED IN HONDA SERVICE BULLETIN 08-001, WHICH HAS SINCE BEEN REPLACED BY SB 13-047 (ATTACHED). THE ARM REPLACEMENT WAS INTENDED TO RETURN THE TIRE CAMBER ANGLE TO ZERO (SEE ALIGNMENT CRITERIA IN LAST PAGE OF TSB) SO THE THE WHEEL WOULD BE PERPENDICULAR TO THE ROAD, AND NO LONGER CAUSE WEAR AT THE INSIDE EDGES. AT A RECENT INSPECTION, THE TIRES WERE AGAIN FOUND TO BE WORN AT THE INSIDE EDGES: THERE WAS ABOUT 1/4 INCH OF TREAD ON THE OUTSIDE EDGE, BUT THE CORDS WERE SHOWING ON THE INSIDE EDGES. I VALIDATED THAT THE DEALER HAD ACTUALLY INSTALLED NEW CONTROL ARMS (THEY ARE MARKED WITH A "C" AS DESCRIBED IN THE BULLETIN). USING A LEVEL, I DETERMINED THAT THE TOP EDGE OF THE WHEEL WAS LEANING INWARD ABOUT 9/16" INCH, SO IT IS APPARENT THAT THE REPLACEMENT ARMS DO NOT CORRECT THE CAMBER ANGLE PROBLEM. IT IS TRUE THAT THE TIRE WEAR RATE HAS BEEN REDUCED BY THE REPLACEMENT ARMS. HOWEVER, SINCE THE INSIDE EDGE WEAR IS NOT OBVIOUS WITHOUT CRAWLING UNDER THE CAR, THIS CONDITION COULD LEAD TO TIRE FAILURE. I CORRECTED THE PROBLEM BY INSTALLING AFTERMARKET CONTROL ARMS THAT HAVE A LENGTH ADJUSTMENT, WHICH ALLOWS THE CORRECT CAMBER TO BE ACHIEVED DURING ALIGNMENT. AS SHOWN ON PAGE 1 OF THE SB, THE HONDA ARM HAS NO LENGTH ADJUSTMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301870January 25, 2020
FUEL/PROPULSION SYSTEM, POWER TRAIN
THIS MODEL CAR HAS A DOCUMENTED ISSUE WITH THE START CLUTCH PERFORMANCE. THIS ISSUE CREATES A SAFETY HAZARD DUE TO THE UNPREDICTABLE ACCELERATION IT CAUSES. DESPITE RE-SURFACING PROCEDURES, THE ISSUE WILL RETURN. THIS IS NOT SIMPLY A WEAR ISSUE, THE PART(S) AND/OR DESIGN ARE FAULTY. THIS IS COMMON KNOWLEDGE AMONG HONDA MECHANICS WHO ARE FAMILIAR WITH THIS MODEL. PLEASE LET ME KNOW IF YOU NEED MORE INFO OR DETAILS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301646January 24, 2020
AIR BAGS, SEAT BELTS
TL* THE CONTACT CALLED ON BEHALF OF HER MOM WHO OWNED A 2012 HONDA CIVIC. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE VEHICLE WAS INVOLVED IN A CHAIN REACTION ACCIDENT. THE CONTACT STATED THAT THE THE DRIVER AND PASSENGER FRONTAL AIR BAGS FAILED TO DEPLOY. ADDITIONALLY, THE SEAT BELTS FOR THE DRIVER, PASSENGER, AND REAR SEAT PASSENGER FAILED TO OPERATE AS INTENDED. THE DRIVER AND FRONT SEAT PASSENGERS SUSTAINED INJURIES TO THE HEAD, CHEST, BACK, AND SHOULDERS WHILE THE REAR SEAT PASSENGER SUSTAINED ABRASIONS TO THE FACE FROM THE BACK PANEL OF THE FRONT PASSENGER'S SEAT. MEDICAL ATTENTION WAS SOUGHT BY EACH VEHICLE OCCUPANT. A FOURTH PASSENGER IN THE VEHICLE WAS NOT INJURED. THE CONTACT STATED THAT APPROXIMATELY FOUR OTHER PASSENGERS FROM THE OTHER VEHICLES INVOLVED IN THE CRASH ALSO SUSTAINED INJURIES AND MEDICAL ATTENTION WAS ALSO SOUGHT. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW AND RECOVERY FACILITY. THE VEHICLE WAS NOT INSPECTED OR DIAGNOSED. NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACTED OR NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 136,000. THE VEHICLE WAS DESTROYED.
Crash:
Yes
Fire:
No
Injuries:
7
Deaths:
0
#11301353January 23, 2020
AIR BAGS, ELECTRICAL SYSTEM
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 HONDA CIVIC. THE CONTACT STATED THE VEHICLE SERVICED AT LOCAL DEALER AUTONATION HONDA 104 LOCATED AT 2999 W 104TH AVE, WESTMINSTER, CO 80234, (303) 578-6112 FOR UNKNOWN AIR BAG RECALL AND SINCE THEN THE AIR BAGS WARNING LIGHT WAS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V501000 AND 19V182000 (AIR BAGS) AND WAS BEING SERVICE FOR REPAIRS AT DEALER. THE VEHICLE HAD NOT BEEN REPAIRED AT OF YET. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE ISSUE. THE PART WAS NOT AVAILABLE FOR THE REPAIR. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11301010January 22, 2020
EXTERIOR LIGHTING
THE PASSENGER SIDE LOW BEAMS ON THE CAR DO NOT WORK EVEN THOUGH THE HIGH BEAMS WILL WORK. IT SEEMS SOMEWHAT SIMILAR TO WHAT HAPPENS TO THE 2001 & 2002 HONDA CIVICS. THE FUESES IN THE CAR SEEM TO WORK FINE AND EVEN WHEN A NEW BULB IS INSTALLED THE LOW BEAMS ONLY WORK FOR A COUPLE OF DAYS BEFORE THE LOW BEAMS STOP WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300664January 21, 2020
STEERING
I WENT OUT TO MOVE MY CAR IN THE DRIVEWAY THIS MORNING AND WAS SHOCKED THAT MY POWER STEERING HAD SUDDENLY FAILED OUT OF NOWHERE WHILE BACKING UP. THE CAR WAS EXTREMELY HARD TO MANEUVER IN THE DRIVEWAY (CERTAINLY CAN'T DRIVE IT ANYWHERE), AND THE POWER STEERING WARNING APPEARED ON THE DASH. 20 MINUTES LATER, IT WAS BACK TO NORMAL, BUT NOW I AM AFRAID TO DRIVE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300889January 21, 2020
STRUCTURE:BODY
MY CAR HAS A PAINT DEFECT THAT HONDA REFUSES TO FIX. THIS PEELING PAINT STARTED IN 2014, I BROUGHT THIS ISSUE TO THE ATTENTION OF THE DEALERSHIP, BUT WAS TOLD THERE WAS NOTHING THAT CAN BE DONE. I NOTIFIED HONDA AND THEY WANTED ME TO PAY OVER 3K TO GET THE CAR PAINTED. I HAVE PICTURES OF HUNDREDS OF HONDA'S WITH THE SAME PAINT ISSUES. THERE NEEDS TO BE AN INVESTIGATION AND HONDA NEEDS TO BE HELD ACCOUNTABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300507January 20, 2020
STRUCTURE:BODY, UNKNOWN OR OTHER
I WAS DRIVING ON HIGHWAY 101 IN CALIFORNIA IN MODERATE TRAFFIC WHEN THERE WAS AN UNEXPECTED SLOWDOWN. I BRAKED IN TIME, BUT THE VEHICLE BEHIND ME DID NOT. I WAS REAR-ENDED AND MY CAR WAS TOTALED. I WAS NOT INJURED. HOWEVER, THE PERSON IN THE PASSENGER SEAT, WHO WAS WEARING HER SEAT BELT, WAS THROWN FORWARD. SHE STRUCK HER HEAD ON THE DASHBOARD (POSSIBLY THE GRILL) AND INCURRED A SERIOUS EYE INJURY THAT REQUIRED SURGERY TO REPAIR. I AM REPORTING THIS BECAUSE ALTHOUGH THE LAP PORTION OF THE SEAT BELT RESTRAINED HER, APPARENTLY THE SHOULDER PORTION DID NOT. THE ACCIDENT IS DOCUMENTED IN TRAFFIC COLLISION REPORT #9360-2020-00053 ISSUED BY THE CALIFORNIA HIGHWAY PATROL, 6100 LABATH AVE., ROHNERT PARK, CA. 707-588-1400. THE PHOTO I'VE ATTACHED WAS TAKEN ABOUT THREE DAYS AFTER THE ACCIDENT.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11300526January 20, 2020
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
MY CAR WAS BROKEN INTO WHILE PARKED IN A PUBLIC PARKING LOT. THE 2020 CIVIC HAS A FEATURE WHERE ALL WINDOWS ROLL DOWN IF YOU PUT THE KEY INTO THE DRIVER'S DOOR LOCK AND TURN IT TO THE RIGHT. ACCORDING TO HONDA OF OAKLAND SERVICE CENTER, SOMEONE USED A SCREWDRIVER TO ACTIVATE THIS FEATURE, WHICH IN TURN ROLLED THE WINDOWS DOWN AND THEY WERE ABLE TO ACCESS THE TRUNK LATCH NEAR THE DRIVER'S SEAT AND STEAL ITEMS FROM MY TRUNK. THEY WERE THEN ABLE TO ROLL THE WINDOWS BACK UP USING THE SAME FEATURE (TURNING TO THE LEFT) AND I WAS NOT AWARE THAT THERE WAS A BREAK IN UNTIL LATE THE NEXT DAY WHEN I WENT TO RETRIEVE ITEMS FROM THE TRUNK. A RELATED FEATURE IS THAT THE KEY FOB ALLOWS YOU TO ROLL DOWN ALL WINDOWS SIMULTANEOUSLY BY HOLDING DOWN THE UNLOCK BUTTON. THIS FEATURE IS VERY SENSITIVE AND CAN BE ACTIVATED IN A POCKET OR PURSE. I TESTED OUT THE RANGE OF THE FEATURE AND WAS ABLE TO ROLL MY WINDOWS DOWN REMOTELY FROM OVER 200 FEET AWAY WHILE INSIDE A BUILDING WHEN MY CAR WAS PARKED OUTSIDE ACROSS THE STREET. I TWICE CAME BACK TO MY CAR WITH THE WINDOWS ROLLED DOWN DUE TO THIS FEATURE WITHOUT MY KNOWLEDGE. THESE REMOTE WINDOW FEATURES POSE A SERIOUS SAFETY THREAT FOR CONSUMERS IN URBAN AREAS, ESPECIALLY SINCE THE DOOR FEATURE CAN EVIDENTLY BE ACTIVATED WITH JUST A SCREWDRIVER, AND THE KEY CAN BE ACTIVATED FROM HUNDREDS OF FEET AWAY. NOT ONLY CAN PEOPLE BREAK INTO MY CAR WITHOUT ANY EQUIPMENT, BUT IT IS NOT EVIDENT FROM THE OUTSET THAT A BREAK-IN OCCURRED BECAUSE THE FEATURE ALSO ALLOWS YOU TO ROLL ALL THE WINDOWS BACK UP REMOTELY. THIS MAKES THE MODEL AN EASY TARGET FOR FUTURE THEFT, AND I HAVE ALREADY HAD TO FILE A CLAIM WITH MY INSURANCE TO REPAIR THE MECHANICAL DAMAGE TO THE LOCK/DOOR RESULTING FROM THIS BREAK IN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300303January 19, 2020
POWER TRAIN
I RECENTLY BOUGHT A USED 2015 HONDA CIVIC, WHICH NOW HAS 109,000 MILES. THE VEHICLE WAS RUNNING WELL UNTIL RECENTLY MY ACCELERATION IS WHEN TURNING CORNERS IS VERY LOW AND THE TIRES STOP MOVING, I LOOKED UP SIMILAR ISSUES ONLINE AND SAW A RECALL NOTICE ABOUT THE TRANSMISSION, THE ISSUE CAN CAUSE THE TIRES TO STALL AND CAN BE EXTREMELY DANGEROUS. MY VEHICLE IS HAVING THIS EXACT ISSUE AND I FEEL THIS ISNT COINCIDENCE. HONDA NEEDS TO MAKE SURE THAT THESE VEHICLES ARE FIXED. I DRIVE TO WORK EVERY DAY AND I FEEL THAT MY VEHICLE WILL STOP IN THE MIDDLE OF TRAFFIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300222January 17, 2020
ENGINE
MY 2010 MODEL YEAR HONDA CIVIC WITH THE 1.8L R18A1 4-CYL ENGINE WILL NOT MAINTAIN ITS NORMAL ENGINE OPERATING TEMPERATURE DURING THE COLD WINTER MONTHS. THE ENGINE TAKES A CONSIDERABLE AMOUNT OF TIME TO WARM UP, WHETHER IT IS IDLING IN THE DRIVEWAY OR BEING DRIVEN IN THE CITY/HIGHWAY. THIS PROBLEM IS ESPECIALLY NOTICEABLE WHEN USING THE HEAT TO WARM UP THE CAR. IF I TRY TO USE THE DEFROST SETTING, THE CAR WILL NOT REACH ITS NORMAL OPERATING TEMPERATURE AND THE AIR BEING BLOW OUT IS LUKEWARM. EVEN IF I WAIT UNTIL THE CAR IS FULLY WARMED UP, IF I ATTEMPT TO USE THE DEFROST, THE ENGINE TEMPERATURE WILL DROP. IN ORDER TO MAINTAIN THE ENGINE'S TEMPERATURE, I MUST KEEP THE DEFROST SET BETWEEN THE HOT AND COLD INDICATORS ON THE CLIMATE CONTROL KNOB. THIS POSES AS A PROBLEM, BECAUSE THE AIR BEING BLOWN OUT DOES NOT EFFECTIVELY DEFROST MY WINDOWS. I ALSO DO NOT WANT TO DAMAGE MY ENGINE AND HAVE IT RUN TOO COLD. ANY OUTSIDE TEMPERATE BELOW 30 F IS WHEN THE ENGINE SEEMS TO STRUGGLE WITH KEEPING A NORMAL OPERATING TEMPERATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11300006January 17, 2020
ENGINE, POWER TRAIN
01/16/2020 . APPROXIMATELY BETWEEN 1130 AM . 12 PM.I WAS AT A STOP LIGHT . LIGHT TURNED GREEN , I HAD CAR IN. GEAR D. PROCEEDED FORWARD, IT'S WAS RAINING. SO THE FRONT WHEELS SOMEWHAT. PEELED OUT JUST TRYING. TO GET GRIP ON ASPHALT .NEXT THING I KNOW SOUND OF SOMETHING BRAKING FROM .I THOUGHT IT WAS UNDER CAR .AFTER THAT COULDN'T PUSHED ON GAS PEDDLE CAR WOULD NOT DRIVE BUT MADE A HORRIBLE SOUND . I WAS ABLE TO PUT THE CAR INTO N. TO PUSH IT OUT OF THE INTERSECTION . I LOOKED THROUGH THE PAPERWORK SEEN THE INSPECTION REPORT AND IT SHOWS THE TRANSSMITION AND DRIVETRAIN WAS REPAIRED/ REPLACED . THEY DIDN'T DO A GOOD JOB AT FIXING OR REPLACING THAT AREA OF MY HONDA CIVIC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11299779January 16, 2020
STRUCTURE:BODY
PAINT JOB PEELING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Honda Civic