Honda Civic Complaints

16,711 consumer complaints on file.

#11433983September 23, 2021
UNKNOWN OR OTHER
Unable to attain a comfortable cabin temperature due to a leaking evaporator located under the dashboard in the cabin. Driver comfort is necessary in the torrid Arizona heat. Driver discomfort can compromise the safe operation of a vehicle. A comfortably cooled cabin is essential for safe vehicle operation. Inhaling leaking refrigerant gas in a closed cabin is unhealthful and unsafe. Honda has built and delivered Civics with defective air conditioning components and then as these parts failed, the Civic owners have to pay for essential repairs. Honda did replace the condenser on this vehicle at no cost on 6/8/2020. The recent replacement of the evaporator and actuator valve did come at a discounted cost of $1,537.50. I appreciate the technicians that repaired the car. The failure of the condenser and the evaporator are indicative of the defective and deficient quality of the parts used and are a harbinger of more related parts to fail, namely the compressor, all tubing and related seals, and the dryer. These parts are not covered under any warranty. The only parts of reliable value are the knobs and buttons on the dashboard. I was not able to get possession of the evaporator that was removed because I did not make the request when the service order was written. It would have been helpful to evaluate the part for failure. I am not sure why Honda does not care to evaluate failed parts. The remedy for all affected Civic owners would be for the NHTSA to direct Honda USA to immediately remove every air conditioning component and replace the entire system with a highly reliable OEM quality air conditioning system that is immune from failure. The cost of this resolution would be paid entirely out of Honda executive management compensation. The NHTSA and Honda USA need to understand that safety cannot be compromised! There will be a declining demand for Honda cars made with deficient and defective parts
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433645September 20, 2021
AIR BAGS
On March 4th, 2019 I totaled my car during rush hour on I-44 Oklahoma City, Oklahoma. I hit the back of an F-150 pickup which resulted in totaling my car. My front bumper was pushed in and the hood of my car was bent in half. None of my airbags activated. My car was towed to Service King located in Moore, Oklahoma where the damage was assessed and reported to State Farm Auto the car was totaled. I didn't know where to report the airbags until I saw a story on our local news about NHTSA to investigate 30 million vehicles for defective air bag inflators. That is the purpose of this message. Several months before my accident, I took my car into Eskridge Honda in Oklahoma City due to an airbag recall. They checked and replaced the front passenger airbag saying the rest of the airbags were fine. I have pictures of the front of my car along with pictures of the inside of my car showing that none of the airbags activated [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11433705September 20, 2021
FUEL/PROPULSION SYSTEM
I took my car in for servicing May 2021. When i was there The Coral Springs Honda dealer informed me that they ordered my parts for my cars recall. I called them in July to check on the status after failing to hear from them and they said they did not have the part. So now it is September and i am still here with a possibly faulty Fuel pump. I want this recall situated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433352September 17, 2021
STRUCTURE:BODY
The contact owns a 2018 Honda Civic. The contact stated that the weather strips on all four windows were cracked. The contact had taken the vehicle to a dealer where he was informed that there were no recalls on the vehicle. The contact was also informed that the vehicle warranty did not cover the cost of the repair. The contact was provided an estimate for the cost of new weather strips for each window. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was approximately 50,000. Consumer would like a reimbursement for $200 for each window($800) as he was quoted at the dealership. Without the black weather stripping water can flow inside of the doors causing rust, electrical, and mechanical problems.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433245September 16, 2021
STEERING
On or about August 2021, I drove my 2012 Civic to a store, and park. Leaving the location minutes later, I started the car and noticed I could not turn the wheel to back out. A dash light came on indicating a power steering system issue. I turned car off and tried again with the same results. Not able to drive, I left the car parked and returned the next morning to possibly have it towed. I started the car to check it, and the issue was gone. A mechanic checked the fuse and told me he "reset it." The problem has not returned to date.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433065September 15, 2021
ENGINE
My 2008 Honda Civic engine block cracked on 09-08-2021. Honda had a class action settlement for this issue and extended the warranty 10 years from first purchased date a couple years ago. Well mine finally cracked and its been 13years from the first purchased date. So the repairs are not covered under the extended warranty. I feel Honda should still fix this issue regardless if the extended 10 year warranty is expired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433078September 15, 2021
AIR BAGS
The Check Airbag System light comes on continually. It will shut off when you turn the vehicle off, but typically comes on again after driving a few miles. The dealer, a Honda dealer, confirmed what was happening and told me that if the light is on, the airbag system is disabled and airbags will not deploy, which is obviously a huge safety concern while driving a compact car. Nothing happens before the light comes on (no bumps in the road or anything). We purchased the car used with 101,000 miles on it. The issue occurred with 101,100 miles on it, but may have occurred prior to our purchase of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433136September 15, 2021
ENGINE
The engine block cracked which resulted in the coolant leaking out of the vehicle. This is a safety issue to myself and others on the road as the engine could seize. The engine and coolant system were inspected and the problem has been confirmed by an independent mechanic. The first symptoms of an issue appeared on 09/12/2021 after I exited a highway and stopped at a traffic light. White smoke was coming from the hood and I could smell burning coolant. Honda is aware of a manufacturing defect of these engine blocks and issued an extended warranty for 10 years past original purchase date. This is a dangerous safety issue and Honda should be recalling all of these vehicles regardless of age.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432936September 14, 2021
POWER TRAIN
While driving my 2007 Honda Civic Hybrid at approximately 5 mph, entering a left hand turn from a complete stop, the passenger side driveshaft broke (i.e., the so-called "CV axle" on my front wheel drive vehicle), and a piece of the driveshaft approximately 8 inches long fell into the roadway with a loud audible clunk. We pulled off to the side of the road and were immediately able to retrieve the broken piece. I still have the broken piece in my possession, and I could mail it to an investigator if desired. Photos of the broken axle piece are also attached, together with a dealer repair invoice which lists the Honda part numbers for the replacement parts (due to an availability issue, the dealer used non-OEM parts to perform the repair, whose part numbers may or may not match the original OEM part numbers). It's clear from inspection that the broken driveshaft was initially covered by an anti-rust coating (portions of the coating are still visibly adhered), however most of this coating wore away and the underlying metal was substantially corroded by salt, which ultimately caused the part to fail. This vehicle has been registered in the state of Massachusetts (a so-called "salt-belt" state) for at least as long as I have owned it (since 2010) and possibly before that as well. The failure mode of the driveshaft (i.e., salt corrosion and breakage due to a failed anti-rust coating) precisely matches the failure mode described in an existing NHTSA Recall Notice: 20V-770, which covers this same part. This existing recall notice already applies to several other Honda vehicles in "salt-belt" states, however it does not yet extend to my specific model and year. Given the close similarities between the failure in my vehicle, and the existing recall notice, I would like to ask the NHTSA to further extend recall 20V-770 to incorporate my vehicle as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432714September 13, 2021
STEERING
On or about 8-23-2021 I noticed that the vehicle’s steering wheel would stick when going on a curve or when suddenly changing lanes. The steering wheel does not return to center and not anticipating this I almost went off the road. I took the vehicle to koons honda Manassas,VA and they diagnosed a bad Rack Assembly. The vehicle is a 2018 civic with only 28k miles on it; the rack should not be failing this early. The cost for the repairs is $3500; I need the vehicle but cannot afford the repairs and on top of that I have a newborn and 7 year old that will be in the car. I do not feel the car is safe and Honda is giving me the runaround to fix it. I also feel that they know about the issue because not only have I read about similar complaints online but they diagnosed the issue within a couple of hours; when such issues would normally start being diagnosed with the simplest fixes like an allignment. I checked online and saw a recall from 2018 and think that this vehicle could have the same issue. I have been trying to address this with Honda but I don’t want to wait to have an accident for them to take me seriously.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432832September 13, 2021
POWER TRAIN
This is the 2nd Honda Civic Si that i bought first one was a 2013 and the one i have now is a 2015, I've researched this continuing problem and have found that many other Civic Si's are having this issue as well, when releasing clutch in first gear there's a grinding or clutch spring or clutch fly wheel noise that sounds like it's grinding or making a vibrational noise now when i first heard the issue in my 2013 i didn't put much thought into it, after hearing it more n more i took it into Honda and they told me they couldn't hear the noise so i let it go after a few years i bought a 2015 Civic Si and now this Si is making the same noise in the clutch area when releasing the clutch out of 1st gear, i don't know how in a 2 year difference that the clutch would be making the same noise, this needs to be taken care of it can't be that it's a driver error since many other drivers of this type of vehicle are also complaining of hearing this issue, i would like an investigation started on this to see if the manual transmission that's being used is faulty. I would also like to have my car checked out free of charge to see what the issue is with the transmission.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432628September 11, 2021
ELECTRICAL SYSTEM, ENGINE
Once stopped by a light or a stop sign for a minute the car will randomly shut down engine and the car will lose all power. The vehicle randomly shuts down and does it after 3-5 hours of driving. The car has to be put in park and the ignition needs to be started again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432484September 10, 2021
LANE DEPARTURE: ASSIST
The contact owns a 2020 Honda Civic. The contact stated while driving at various speeds, the lane departure assist steered the vehicle into traffic or over the lines randomly due to a possible object being in the roadway. The beeping sound, visual detection, and lane departure message were displayed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 120. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432335September 9, 2021
UNKNOWN OR OTHER
The AC is blowing hot air. I hardly use my AC so I don't know exactly when the issue started. I took my car to the Honda dealer in Buena Park CA. They told me that the warranty was expired. My vehicle is a 2018 with 35k + miles…how can that be? And as expected, Honda refuses to take responsibility. They told me a $300+ diagnostic was needed in order to identify the problem, and if the issue was the condenser if was free of charge. Now according to their findings, the issue IS NOT the condenser but the "evaporator" and the cost to repair it is $2000+. Per the comments here, the problems with the AC unit for 2016-2018 Honda Civics IS a highly reported issue. This should be a recall, and Honda should take full responsibility for all the parts/repairs of the entire A/C system for these cars. This is a safety issue to drivers and passengers because there were no vehicle warnings when the malfunction started.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432134September 8, 2021
STEERING
Steering wheel is not centered. Even though alignment is good
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431599September 3, 2021
ENGINE, POWER TRAIN
The plug for the automatic transmission fluid pops off and allows for all contaminates and water to enter transmission unknowingly. This was noticed at 94k miles on ours and on forums is a highly reoccurring item that needs to be addressed by Honda before transmissions begin failing from a "popping" plug that falls out while driving unbeknownst to the driver.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431673September 3, 2021
FUEL/PROPULSION SYSTEM
We believe our issue was caused by wiring harnesses coated in soy-based bio-plastics. In late June 2021 our 2018 Honda Civic emitted a strong odor of gasoline. The gasoline odor was detected 15 feet away from the vehicle. Noxious gasoline fumes were inhaled while driving and posed a health risk to driver and passengers, as well as possible fire hazard due to fumes. On June 30, 2021, the Honda Civic was taken to a local Honda dealership for service. It was inspected and signs of mouse damage on top & battery blanket were detected. Honda replaced fuel lines, pipe set fuel & applied rodent tape. No vehicle warnings, lamps or messages alerted us to the problem. It was the strong odor of gasoline that warned us of a problem. Cost to vehicle owner to repair: $1568 on a vehicle that was under warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431689September 3, 2021
AIR BAGS
Air bag light came on due to cable reel (clockspring) failure. I called Honda and they said I would have to pay for repair and dealer said $450 cost. I bought cable reel at NAPA auto parts for $146 and installed it myself but air bag light stays on. I researched technical service bulletins and find updates to vehicle software to resolve the air bag indicator staying on even when reset. I called Honda again and they said air bags covered until 2022 but I would have to pay a dealer to evaluate the system. I repaired the cable reel at my cost and my labor and I think Honda since air bag related should cover the repair of the cable reel and update the vehicle firmware and if needed replace the air bag under the 20 year safety related federal law. Considering the history of air bag issues I would think Honda would offer to have my vehicle inspected at no cost to me and refund what I have receipts for.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431547September 2, 2021
STEERING
I purchased a 2016 honda Civic brand new in 2016. This car has had multiple issues including AC problems and more recently a problem that causes the steering wheel to be sticking to a position after driving for a long distance (apparently worse on hot weather). I have brought this car multiple times to the dealership. Last year I was informed the issue was caused by something regarding the brake calipers, which were then replaced under warranty. As I'm working from home I have barely driven long distances until last month when I drove longer. Then I noticed the steering issue persists. I brought the car back to the Honda dealership (Serramonte Honda) and was then informed the issue NOW was due to a bad battery (my car never had battery issues) and the car also needed to do an alignment. I told Darren that it did not make any sense because if the issue was battery I would see it as soon as I start driving, and not after driving for awhile. Still, I said that I would take care of the 2 things and then check again. So I did, i installed a new battery (even after testing my battery with my multimeter at home and seeing it was ok) and did the alignment. I spent a little over $300 and took the car for a long drive and indeed the issue persisted. Then I drove right back to the dealership and talked with a service advisor again showing him the video of my car with the steering wheel stuck and changing lanes until I would run out of the road unless I intervene (I have it on video). I was hoping to get a technician to get into the car and witness first hand. That was not possible. So after showing the video to the service advisor I left the car to be tested again. A day later I received the call saying they can not reproduce the problem. I had called Honda, and my case number is 12390725. I've seen multiple cases of people describing the exact same issue, fo all the cases the fix has been replacing the power steering rack assembly ( part # 53560-TBA-A01)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431310September 1, 2021
AIR BAGS
Airbag warning indicator has been coming on Intermittently for the last 3 weeks and now is on all the time. Started as passenger airbag warning then went to just airbag warning indicator.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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