GMC Yukon Complaints

871 consumer complaints on file.

#11678448August 5, 2025
ENGINE
While driving the vehicle, the engine started to make a knocking noise and we experienced illumination of the check engine light. We also experienced engine performance issues with hesistation and reduced acceleration. We were able to take the vehicle to a GM dealer and it was determined that the lifters and crankshaft were defective and need to be replaced. There is a warranty out for 2021 GMC Yukon Denali vehicles that were manufactured less than a year after ours that have currently have a recall issued by GM for the same problems that we experienced. My wife and two young children, ages [XXX] and [XXX] , frequently ride in this car and catastrophic engine failures put their safety and livelihood at serious risk. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678363August 4, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2023 GMC Yukon. The contact received notification of NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The contact stated that while starting the vehicle there was an abnormal sputtering sound coming from the engine. Additionally, several attempts were needed to start the vehicle. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678326August 4, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2021 GMC Yukon. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678312August 4, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2024 GMC Yukon. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the contact called two dealers, and was advised that the vehicle could not be repaired under the recall. The contact called several times and was advised that the dealers could not service the vehicle yet. The contact had not experienced a failure. The manufacturer was informed of the failure and advised the contact that the vehicle could be taken to any dealer for the recall repair. The contact had not yet called a dealer to schedule an appointment. The vehicle was not yet repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678213August 4, 2025
POWER TRAIN
The contact owns a 2022 GMC Yukon. The contact stated that the turn signals audible sound failed to operate as designed. Additionally, while reversing into a parking spot, the vehicle turned off while going over a bump. The message "Park" was displayed after restarting the vehicle. The contact stated that while driving 25 MPH over a bumpy road surface, the vehicle turned off and the brakes became inoperable. The vehicle was coasted to the side of the roadway. Upon restarting the vehicle, the message "Service Transmission" was displayed, and the turn signal sound became operable. The contact was able to drive to the residence. The manufacturer was notified of the failure and agreed to tow the vehicle to a dealer to be diagnosed. The vehicle was not yet diagnosed or repaired. The failure mileage was approximately 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11678050August 3, 2025
ENGINE, POWER TRAIN, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I had just backed the truck out of a parking space (while turning) and shifted the transmission into 'Drive' with my foot pressing the brake pedal (not the gas pedal). When I took my foot off the brake pedal in order to transfer it to the gas pedal the vehicle suddenly accelerated forward without my foot ever pressing the gas pedal. The vehicle traveled forward about 20 feet before I was able to stop it by pressing the brake pedal. I am a retired General Motors Safety engineer and I know I was not pressing the gas (accelerator) pedal when this sudden acceleration event occurred. I believe this type of event occurred one other time while I was driving this vehicle. However, I am not as clear about the circumstances surrounding this previous event.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676972July 29, 2025
ENGINE, FUEL/PROPULSION SYSTEM
Driving on the highway and the engine completely shut down. The car was automatically placed into neutral and I coasted off the highway to a nearby gas station. The car was taken to the dealer, and they confirmed that it requires a brand new engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676740July 28, 2025
POWER TRAIN
A valve in the transmission is sticking causing a loss of power, engine light warnings to flash, and hard gear shifts from park to drive or reverse. First occurred on 5/25/25, went to the dealer service department on 5/26/25. Part still not available and it’s been sitting at the dealership since.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676465July 27, 2025
FUEL/PROPULSION SYSTEM
My 2021 Yukon Denali (83264 miles), Fuel Pump Control Module failed causing car to lock up without any warning as my son was turning vehicle onto a main street. Car would not restart and wasn’t able to be put into Neutral to push it to side of road to a safer location. Police came and put cones around it until tow truck came the next morning. Tow operator got it onto a flatbed, which was difficult due to weight of the vehicle and not being able to put into Neutral (fortunately it was in 2wd which helped). It scares me to think what would’ve have happened if my son had been on the busy highway that he was planning to be on the next day or when it was on earlier that day. Vehicle is still at the dealership waiting on the replacement part which apparently is hard to get.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676261July 25, 2025
ENGINE, ENGINE AND ENGINE COOLING
The contact owns a 2021 GMC Yukon. The contact stated while driving 40 MPH, the vehicle unexpectedly stopped, and the engine seized. The contact stated that there was not enough power from the engine to drive the vehicle to the shoulder of the road. No warning light was illuminated. While attempting to restart the vehicle, the vehicle failed to restart. In addition, the contact stated that his family were occupants of the vehicle during the failure. The contact stated that it was a frightening event for his family. The vehicle was towed to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact was informed that parts were unavailable to repair the vehicle. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 89,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676218July 25, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2024 GMC Yukon. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that occasionally while driving at various speeds, the vehicle temporary lost automotive power. No warning light was illuminated. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 18,163. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676164July 25, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2024 GMC Yukon. The contact was notified of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676153July 25, 2025
ENGINE
knocking, banging, engine noises, illumination of the check engine light, engine performance issues at high rpm and fluttering at low rpm. oil consumption but not leaking. The engine needs to be replaced as the bearing is shot, cylinder 7 is shot. I believe this is directly related to NHTSA Recall #25V-274 and Manufacturer Recall #N252494000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676141July 25, 2025
ENGINE
NHTSA Complaint: Campaign 25V274 Vehicle: 2024 GMC Yukon (VIN: [XXX], 33,293 miles) GM Case [XXX] Recall: N252494000 (NHTSA 25V274), issued April 24, 2025; related bulletins N252494001, N252494002, N252494003 Defect: Manufacturing defects in the 6.2L V8 (L87) engine’s connecting rod and/or crankshaft, risking engine failure and crashes. GM acknowledges 12 potentially related alleged crashes and 12 alleged injuries in the U.S. Issue: My vehicle has been at Royal Buick GMC, Inc. (355 Rte 23 N, Sussex, NJ 07461) since April 10, 2025 (106 days as of July 25, 2025). The recall remedy (inspection for DTC P0016, oil change to 0W-40 if passed, or engine replacement per N252494002 if failed) is unavailable, with no engine repairs performed per invoice RO# [XXX] (dated July 22, 2025, check-in April 10, 2025, 9:30 PM, ready July 22, 2025, 9:48 AM). The invoice shows only a multi-point inspection ($50.00, Customer Pay), next appointment ($50.00), and courtesy transportation (no charge). A condition report dated July 24, 2025, notes “4 issues” from a visual inspection, recommending a complete dealership check, indicating unresolved safety concerns. The dealership provided a lesser-value loaner, inadequate for a premium SUV. The vehicle was purchased on [XXX], for $87,821.64 (per Acceptance_Declination Sheet_[XXX}), entitling me to a safe vehicle under warranty. On July 23, 2025, at 3:30 PM EDT, Tom McGillis texted, “Hello, Your vehicle is in the shop and should be done first thing tomorrow. I have it schedule for a wash tomorrow. I will follow up mid-afternoon on its status. ty!” No recall repairs mentioned. Maggie stated they were waiting for the “new car shine to dry,” confirmed no solution, and said engine replacement queries were “above her paygrade.” I instructed her I will not accept an unsafe vehicle. On July 24, 2025, at 8:45 AM EDT, Andrew Wilson confirmed no remedy, stated rear differential repairs are complete (not reflected in invoice), and INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676126July 25, 2025
FUEL SYSTEM, GASOLINE
The contact owns a 2022 GMC Yukon. The contact stated while driving at an undisclosed speed, the vehicle stalled, and the engine seized. The contact attempted to restart the vehicle however, the vehicle failed to restart. There were several family members inside the vehicle during the failure. No warning lights were illuminated. A nearby driver attempted to jumpstart the vehicle; however, the vehicle failed to start. The vehicle was towed to an independent mechanic where it was diagnosed with a failed fuel pump modulator. The contact was referred to the dealer for assistance. The vehicle was then towed to the dealer where it was diagnosed with a failed fuel pump modulator. The contact was informed that the fuel pump modulator needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was filed. The contact referenced NHTSA Campaign Number: 21V739000 (Fuel system, Gasoline); however, the VIN was not included in the recall. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11676093July 25, 2025
ENGINE AND ENGINE COOLING
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675737July 23, 2025
ENGINE
Per the dealership where we purchased our vehicle, one lifter gave out and damaged the camshaft. Since there are no guarantees if we replace one lifter this will not happen again. We chose to purchase a new engine rather than purchasing a rebuilt engine. I don't know if this qualifies as a safety issue but we were afraid to drive our vehicle. It has now been at the dealership since May 15 waiting for a new engine. The following warnings showed up on our dash: leveling suspension engine failure stability control head on collision Our GMC denali has a 6.2L v8 engine
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675731July 23, 2025
ENGINE, POWER TRAIN
NHTSA Complaint: Campaign 25V274 Vehicle: 2024 GMC Yukon (VIN: [XXX] , 33,294 miles) GM Case #[XXX] Recall: N252494000 (NHTSA 25V274), issued April 24, 2025; related bulletins N252494001 (dealer inventory), N252494002 (engine replacement) Defect: Manufacturing defects in the 6.2L V8 (L87) engine’s connecting rod and/or crankshaft, risking engine failure and crashes. Issue: My vehicle has been at Royal Buick GMC, Inc. (355 Rte 23 N, Sussex, NJ 07461) since April 10, 2025 (104 days as of July 23, 2025). The recall remedy (inspection for DTC P0016, oil change to 0W-40 if passed, or engine replacement per N252494002 if failed) is unavailable, with no repairs performed per invoice RO# [XXX} (July 22, 2025). The dealership provided a lesser-value loaner, inadequate for a premium SUV. On July 23, 2025, at 5:03 PM EDT, the dealership texted, “Your vehicle is in the shop and should be done first thing tomorrow. I have it schedule for a wash tomorrow. I will follow up mid-afternoon on its status. ty!” Maggie stated they were waiting for the “new car shine to dry.” When asked if the engine was replaced, Maggie said it was “above her paygrade” and confirmed no solution exists, with no timeline for remedy availability. I instructed her I will not accept an unsafe vehicle and to relay this to the service manager. NHTSA.gov [XXX] ) confirms the recall is unrepaired, remedy not available. Communications with GM: July 15, 2025, 3:00 PM EDT: GM Customer Support Supervisor Rochelle confirmed no parts or resolution timeline. July 15, 2025, 3:30 PM EDT: SMS to Tom McGillis, service advisor, requesting update. No actionable GM response. July 23, 2025, 1:32 PM EDT: GM representative Cynthia stated GM had not heard from the dealership and escalated Case [XXX] to internal corporate resolution. No parts or timeline provided. Complaint: GM’s 104-day delay in providing a recall remedy (N252494000/N252494002), inadequate loaner, INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675174July 21, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2024 GMC Yukon. The contact stated while starting the vehicle, there was a loud knocking sound coming from the engine compartment. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer informed the contact that authorization was needed from the manufacturer to complete the inspection of the vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and a case was opened. The approximate failure mileage was 21,116. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674666July 18, 2025
ENGINE, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
I’m filing this complaint regarding my 2022 GMC Yukon Denali (VIN: [XXX] , MSRP ~$76,805) with an unresolved L87 engine recall. I made an appointment at my local GMC dealership on 5/8/25 specifically for the L87 recall. Upon arrival, staff only documented the Serial Data Gateway Module recall, which I hadn’t even known about. When I mentioned the 6.2L engine, I was asked if I was “sure.” I believe I was treated dismissively because I’m a woman. After pushing back, staff pulled up the bulletin, confirmed my engine needed replacement, and told me to “drive it until it blows up or there’s a fix, whichever comes first.” The L87 was only added to my receipt after I insisted—it was falsely listed as an “added operation,” though it was the reason I came in. I sent a certified letter to GM on 5/12/25 (signed for on 5/15/25) confirming the date I tendered the vehicle. Both GM and the dealer were fully aware the 60-day federal repair window had begun. It is now well past that deadline, and the L87 recall remains unresolved. Compounding the issue, the AC failed on [XXX], and the vehicle has been parked since early June due to extreme KY heat, making it unsafe to drive my children. I rely on this vehicle for daily commuting—driving ~100 miles/day for work—and it is also the only vehicle we own capable of towing our family boat, which has now sat unused all summer. I am currently paying $1,000/mo for the Yukon, $600/mo for the boat, and $200/mo for insurance—$1,800/month in preventable financial losses caused by GM’s failure to act. No repair has been offered. No loaner vehicle has been provided. No response has been received. I believe I was misled and discriminated against at the dealership, and I am now financially burdened and without a safe, reliable vehicle. This situation qualifies under the National Traffic and Motor Vehicle Safety Act for repurchase, compensation, or forced resolution. I am requesting a formal investigation and full remedy. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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