GMC Yukon XL Complaints (2020)

47 consumer complaints on file.

#11765937September 21, 2026
POWER TRAIN
The transmission failed on August 8, 2026, while I was driving on a highway. I moved safely to the shoulder, but the vehicle became inoperable and required towing. The loss of propulsion in active highway traffic created a potentially hazardous situation. My GMC Bommarito Buick GMC dealership advised that GM cannot currently supply the required replacement transmission. The dealer has no estimated delivery date and does not know when GM can supply the unit. The vehicle has been out of service for over four weeks, with no definite repair or return-to-service date. I am concerned that the inability to provide a replacement transmission may indicate unusually high demand or a broader issue. I identified other recent NHTSA complaints involving 2020 GMC Yukon XL vehicles reporting 10-speed transmission failures and difficulty obtaining replacements, including ODI complaints 11711773 and 11747021. I request that NHTSA evaluate this complaint with similar reports. I respectfully request that NHTSA consider whether: • These transmissions are experiencing premature or unusually frequent failures. • Valve-body, internal, or other component defects may contribute. • Failures can cause sudden loss of propulsion, unexpected shifting, loss of power, or other safety-related conditions. • The replacement-transmission shortage is connected to an unusually high failure rate. • GM has sufficient replacement units and repair components available. • Available complaints, dealer information, and manufacturer information warrant further investigation or action. I request that this complaint be associated with my VIN and reviewed with other complaints involving 2020 GMC Yukon XL Denali vehicles and other GMC, Cadillac, and Chevrolet models equipped with the 10-speed 10L800-speed automatic transmission. I believe the circumstances warrant review as a potential broader vehicle-safety issue, rather than solely an individual parts-availability problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11763856September 12, 2026
STRUCTURE:BODY
Passenger door handle caused laceration in my sons hand. Peeling interior paint or chrome created a cut on hand. Causing it to bleed and get first aid. Noticed all door handles were in same condition. Very un safe and can repeat incidents like this to other in household.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752402July 23, 2026
UNKNOWN OR OTHER
The vehicle has an unpredictable and random tendency to hesitate when the gas is pressed. This has been happening at some level since the vehicle was new. The dealership service department was never able to get the vehicle to do what I was concerned about, so they never helped resolve the issue. Now that it is out of warranty, the issue is getting worse. It is to the point that I believe it is unsafe for anyone but me to drive it. I have to make sure that when I turn onto a new road, that there is absolutely noone coming because I cannot depend on my vehicle to accelerate quickly enough, even at a normal rate. It may lag and take its time speeding up, or it may accelerate normally with no issues. I stopped going to the dealership for oil changes and checking the issue because they no longer give loaner vehicles and they take a minimum of three hours for an oil change. So I recently took it to my trusted mechanic. He replaced the knock sensors, which helped slightly. He could still detect issues, but was concerned it would require a whole new engine built to bypass the DFM system and repair the cams and lifters. So I nw have to drive a vehicle that needs $20,000 worth of repair, has the potential to be dangerous or leave me broken down on the side of the road. It has 106,000 miles and I still owe $12,000 on it. From my research, I understand that this is a known issue and that there are several lawsuits regarding the issue. That does not help the average person who doesn’t care about a lawsuit, but is justifying st trying to live their average life with a dependable vehicle. Please help!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749853July 12, 2026
ENGINE
My family drove from [XXX] to [XXX]. Upon arrival check engine light came on, we proceeded to a local shop, by the time we arrive check engine light was flashing and engine was knocking and was clearly malfunctioning. Shop owner recommended we transport the vehicle back home as service shops in the area were experiencing high volume and parts shortages. We had vehicle towed to a local shop in [XXX]. The engine is giving diagnostic codes P0300, P050D, [XXX] with internal knocking and tapping. Vehicle has been kept current on all oil changes and has no external leaks. GMC wants at least $12,000 to replace the engine. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747021June 28, 2026
POWER TRAIN
Without any indications of a problem our transmission began making a loud whining noise. The evening before it was fine and the next morning on startup the noise just began. The Vehicle only has 45,000 miles on it and the transmission had been serviced at the recommend manufacturer interval. Took it immediately to my auto repair shop where it was diagnosed as a transmission failure (they has seen this before) and told not to drive until replaced due to safety issues related to the failure. Unfortunately, due to a shortage of these needed 10 speed transmission I waited over a month for the vehicle to be repaired. The shop contacted GM to inquire about any warranty help but was told there was none.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742328June 5, 2026
ENGINE
The engine light came on and started making noise. We drove it to a mechanic shop, and they said the code stated camshaft and other component issues, but the engine ended up failing completely and was rebuilt. We initially checked for recalls and our VIN did not show any; however, we recently became aware that our engine (6.2L) might be part of the ongoing current problems associated with a recall. We are hoping that GMC will cover any remaining repairs and/or reimburse us for the thousands it has cost us.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733725April 25, 2026
SERVICE BRAKES, FUEL/PROPULSION SYSTEM
Multiple repairs on brakes and tires are mismatched old since purchased in 2023 tires deflate gas cap missing
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733325April 23, 2026
ENGINE
Engine started with a rough idle, I attributed this to mileage. Check engine light did not come on until days before scheduling service. Per diagnostic from Chevrolet service department: Lifter roller damaged and camshaft damaged on lobe. need to replace camshaft and lifters. this has been diagnosed by Chevrolet dealer mechanics at Ferman Chevrolet North Tampa, in Tampa Florida. Check Engine Light came on 4 days before I took it for diagnostic. Chevrolet and GMC have issued a recall on 2021+ but this remains outside that recall. I'm quoted for an $11,343 repair on a vehicle that has gotten regular synthetic oil changes at the dealership since I bought it with approx 80k miles on it. Metal was not noticed in the prior oil changes, latest which was
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729392April 6, 2026
ENGINE AND ENGINE COOLING
The contact owns a 2020 GMC Yukon XL. The contact stated that while driving 70 MPH and attempting a lane change, the vehicle failed to accelerate as intended. The contact pulled over to the shoulder and restarted the vehicle, but the vehicle struggled to restart and failed to accelerate as needed. The vehicle was driven to the residence at a reduced speed. The contact referenced NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); however, the VIN was not included in the recall repair. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726127March 22, 2026
STEERING
Driving on the highway when the steering warning light came on and then I had a loss of complete steering on the highway. Somehow was able to get off the highway but not completely off the road. Back end of the vehicle was still in harms way I could not turn that wheel at all this is a complete safety issue and could have easily caused an accident and could have been deadly. There was no warning before that just went out while driving at highway speeds on the highway. Also had to wait two hours for a tow. Vehicle is currently being diagnosed at the dealer and will provide all receipts once completed. This is an issue that needs to be addressed. Huge safety concen
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726046March 21, 2026
ENGINE
Lifters broke and destroyed the camshaft at 99,000 miles. Total repair cost $8,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722060March 4, 2026
ENGINE, ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR
The contact owns a 2020 GMC Yukon XL. The contact stated that while driving at 35 MPH, there was an abnormally loud ticking sound coming from the vehicle. The driver was able to pull over safely. There were no warning lights illuminated. The vehicle was towed to an independent mechanic who determined that the lifter was stuck in the bore, and there was a misfire in cylinder #7 due to a stuck camshaft. The local dealer was not contacted. The manufacturer was not notified of the failure. The failure mileage was approximately 113,997.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719705February 22, 2026
ENGINE
My 2020 GMC Yukon XL Denali 6.2L with 59,000 miles developed a ticking noise and slight power loss diagnosed by three different garages as a "collapsed lifter" on #4 cylinder. It's one of the AFM/DoD cylinders that shuts down to save fuel. $8,000 repair estimate, or $12,000 if the failed lifter damaged the camshaft. All three garages said "we see a lot of these." Internet forums are loaded with lifter problems on this engine: specifically AFM/DoD lifters. Safety is not affected. Noise/diagnosis reproduced by three independent garages. Has not been inspected by mfg, police, or insurance rep. No warning lamps or messages, no ODB2 "codes" found by garages. Seven months ago the water pump exploded on Interstate 70, putting us at serious risk. Now this lifter trouble at 59,000 miles. Both should have been covered by the 60,000 mile powertrain warranty, but I'm beyond the 5-year limit.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719364February 20, 2026
ENGINE
Complete engine failure while driving on I25 in New Mexico, lost all power was able to roll into a airport parking lot. If I had not been close to the off ramp it could have been catastrophic with the truck traffic on the Interstate. The vehicle has completed all of its normal maintenance on time, and as of January 30, 2026 had a complete review from GMC that everything was in great shape including the engine. There was never a warning light, a maintenance message or any other indication.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711773January 18, 2026
POWER TRAIN
My 10 speed transmission on my 2020 Yukon XL Denali experienced a total failure. The vehicle will not move under its own power. General Motors has ZERO information on when a replacement Transmission will be available. Some info online shows it could be months. I am told that one dealership out of Eden Prairie, MN has over 40 on back order and some since August 2025. They claim the issue stems from a valve body. Their communication has been terrible and no one within GM that I have spoken to has any information on what is being done. This is completely unacceptable and I believe it is part of a larger issue. They are making it seem like it’s not important and that needs to change.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709096January 6, 2026
POWER TRAIN
I was traveling along i80 and suddenly the vehicle shutdown. I put the transmission in Neutral and coasted to a stop. Once stopped, I check It would not start or even turnover at that point. I still had all electrical services and such. The vehicle. I was stranded on i80. Then had to be towed to the nearest GM Dealer in Evanston Wyoming. Heritage Chevrolet GMC. It was left there for diagnosis where their technician, several days later diagnosed it with a bad engine. There was no warning or check engine light that appeared. I even have a picture from a little while earlier while driving earlier that morning. It took it because I was surprised it was getting 28mpg in v8 mode. but I am glad I had that photo to show no diagnostic lights were on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708681January 4, 2026
ENGINE
Knocking noise from engine-no check engine light initially. Next time it was started knocking was still present and the check engine light was on. Contacted Champion Chevrolet in LaGrange KY. Dealership diagnosed problem (Code P0308 - Cylinder 8 misfire). Compression test on Cylinder 8 failed. Removed valve cover and confirmed loud tick in the rocker shaft and worn camshaft lobes. Was told I would need a new engine and that repairing the existing engine was not cost effective. So, $22,722.14 later, i have a new engine in my 2020 GMC Yukon and have the original engine (core charge) in my shop in case it is needed for evaluation to help determine if the GM recall should be expanded to 2020 model year (and others not covered by the current recall).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11703046December 4, 2025
ENGINE
This concerns a 2020 GMC Yukon XL Denali motor (6.2L gas) 118,000 miles. Regular maintenance performed every 5 K miles and per request of original dealer. Beginning 2 weeks ago a new regular pinging developed and the vehicle was taken to the dealer (at which time new tires were installed routinely). No clear issues were found upon brief inspection/auscultation and advised to return if the sound was recurrent. The sound persisted on a fairly frequent though intermittent basis. A recording was made and another appt made for routine spark plug replacement. Upon return and repeat inspection it was discovered that oil filter was full of metal shavings and advised it was very likely necessary for a complete engine overhaul (with $18-20 K price tag). Checking online it was discovered that this GM motor had a 580,000 vehicle recall for 2021-2024 models. A new ODI study is being done for similar complaints for 2019-2021 year models (additional 280,000 vehicles). The 6.2L motors have been found to have a crankshaft/bearing issue leading to motor failure and even sudden loss of power often presenting with metal particulate matter being discovered. Awaiting resolution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701040November 23, 2025
ENGINE
Complete Engine Failure at 83,986 miles and no prior signs that it was defective. Had GM initially look at it and they refused to cover the repair and indicated that it was due to faulty lifters. Took it to an independent shop, they tore it all down and indicated the lifters had trays that were not tight, which allowed the lifters to eat away at the camshaft. Due to that, metal shavings got into the main engine bearings and that is what ultimately caused the engine failure. While questioning how a new engine would be any more reliable than the one that failed, I was told that all engine suppliers were aware of the sloppy lifter play and the needed cam changes and new parts were all maid to a tighter spec so that this would not happen in the future. GM is fully aware of this issue and fortunately for me it did not result in my engine failing on the highway like others have. I was left with a $14,969.74 repair bill on something that should have never happened. I talked with current GM master technicians, and they indicated to me to stay away from anything pre 2025 because all engines were made to the same spec and they don't know why a change was not made sooner.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697770November 5, 2025
ENGINE
The vehicle suddenly stopped working while driving with my family of 5 in the vehicle. There was no warning, messages or other symptoms of the problem prior to this. We had no idea there was anything wrong until it just stopped working. Then the engine light came on. Thankfully we were close to an exit and were able to pull off the road. We had it towed to a GMC dealer they found cylinder 7 intake lifter collapsed causing P0300 to set in ECM. Upon disassembly of bank one found lifter guide failed due to lifter collapse leading to camshaft lobe damage. The engine required replacement of camshaft and all lifters. The total cost of repairs was $10,115.72. When I reported this to GMC they said that our vehicle was not part of the current recall for engine failure because it was a 2020.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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