GMC Yukon XL Complaints (2021)

230 consumer complaints on file.

#11548952October 9, 2023
UNKNOWN OR OTHER
The front drain tubs of the sunroof are not installed properly and It leaks inside the vehicle the carpet on the car is always wet after raining or when I take it to the car wash, but is not just little water is a lot what is getting inside and I don’t want any electric part get damaged we just buy the vehicle and is frustrating been paying a vehicle’s almost $80,000 with this problem
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548545October 5, 2023
FUEL/PROPULSION SYSTEM
1. Fuel pump power control module Code #P129F 2. Sudden stalling of engine at potential high speeds/ dense traffic areas. This created a major safety hazard for a potential FATAL accident. 3. It has been currently confirmed by the dealer Gerry Lane Buick GMC after initial the breakdown it was sent there for investigation. 4. No, It has only been inspected at the dealership in Gerry Lane Buick GMC in Baton Rouge Louisiana. 5. NO warning lamps or symptoms before COMPLETE and INSTANT vehicle failure at NIGHT on 10/1/2023. Additional Information: Please see NHTSA Recall #N212332040 After our own investigation we have found a recall report for the same year make and model for the same issue of the fuel pump power control module. Our VIN was not included in this recall but has the exact issue and year as the recall. This is very dangerous to have these vehicles driving around without the owners knowledge of the potential FATAL Danger.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528739June 25, 2023
FUEL/PROPULSION SYSTEM
Vehicle without any warning quit running, had to be towed, 19,400 miles on vehicle. could have had a wreck since I was on a heavily traveled 4 lane highway. Dealer Heyward Allen in Athens Ga. determined that it was the fuel pump and is on national backorder. This would tell me that there are other vehicles with this issue. There was another recall for these types of vehicles that could have also included this one N212332040. GMC could not answer why my vehicle was not included in the recall. GMC has of today done nothing about this issue except to say that the NHTSA issued recalls and they did not. Would not even take responsibility for manufacturing the part.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525020June 2, 2023
AIR BAGS, ELECTRICAL SYSTEM
The suv shown safety message, it was diagnosed with airbag not deployed. This is very important specially for the rear backseat. GMC doesn’t want to be responsible and makes customer pay.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11520377May 4, 2023
FUEL/PROPULSION SYSTEM
Car lost power while driving at high speed. Luckily was able to coast to the side of a busy controlled access highway. This was the second time for this to happen while driving, first was on a surface road driving at lower speeds. Very first instance was trouble staring the car. This all took place over a month and half. Dealer could never replacate while the had the card the first time. They are saying now that this is due to a failed Fuel Pump Power Control Module, which there has been a recall on but my VIN was not in the recall. There were no warning light that come on before or when this happened. After multiple time trying to start the car the check engine light would come on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11516616April 11, 2023
ENGINE
My family and I were on a road trip to go camping. We were approximately 30 minutes out of town when the engine blew. Lost all electronics and had to drive off to the side of the road. GM roadside would not tow it back to my dealer of choice even though it was approximately the same distance driving it to another state. The dealer in bullhead city, Arizona, installed a new engine and after 10 minutes of running, the new engine seized as well. My vehicle has been down for over 30 days and I still do not have it back. GM is having issues with the 6.2L engines and I have tried to have it repurchased by GM to no avail. What happens when we eventually get this vehicle back, the engine blows and my wife is in traffic as she uses this vehicle as a daily commuter and gets into an accident because the vehicles engine blows again?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11515133April 3, 2023
ELECTRICAL SYSTEM, VISIBILITY/WIPER
Large fire started at rear of car. Car was parked on driveway and no one was inside. Noticed a burning smell before fire started. Could not locate any smoke. Vehicle rear burst into flames 20 minutes later. Fire department responded quickly and was able to put out the fire before it reached the house. Vehicle is totaled. Vehicle was inspected by fire department and police after fire was extinguished. They believe the fire was electrical. Vehicle is currently being inspected by insurance company. No warning lamps or messages appeared. Rear windshield wiper stopped working 2 weeks prior to fire.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11514637March 30, 2023
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact owns a 2021 GMC Yukon XL. The contact stated that on numerous occasions while driving approximately 70 MPH, the brake pedal engaged without warning, then the vehicle proceeded to accelerate independently. As a result, the vehicle inadvertently stopped and jerked forward. No warning lights were illuminated. The vehicle was taken to the dealer where the failure could not be duplicated. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 20,504.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511968March 15, 2023
EXTERIOR LIGHTING
2021 GMC Yukon Headlight condensation with no accidents or exterior factors. Fills up with water and causes light bulbs burnout and safety issues. Reports driver’s side headlight to dealer’s service department. Day light went out followed by headlight and signal. Now passenger side is also developing condensations. Called GMC, and dealer. No solution or explanation of why this happens to a year old car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507852February 17, 2023
STRUCTURE:BODY
front grill is the Vader chrome and it is peeling off, GM told me there is nothing that can be done and this is a well know issue and is all over the forms. This is due to poor manufacturing quality. A car this expensive should not be having these issues
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11507228February 14, 2023
ENGINE, POWER TRAIN
The contact owns a 2021 GMC Yukon XL Denali. The contact stated that while driving at 70 MPH, the transmission unexpectedly downshifted into neutral (N). The vehicle was taken to the dealer, where a test drive was performed and the failure recurred. The vehicle was towed back to the dealer, where it was diagnosed with internal engine failure and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 35,204.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11504005January 27, 2023
FUEL/PROPULSION SYSTEM
My vehicle lost power while driving on the highway. It was later determined that the fuel pump controller module required replacement. Losing power while driving 65 mph was not enjoyable or safe. The GMC Dealer Service department made the assessment, replaced the module, and the vehicle is now in my possession and functioning as normal. Once I was able to pull over there was a service light. One note... it appears that this Safety recall N212332040, covers my issue. When searching the database with my VIN, this recall did not come up, or was I ever contacted. I am submitting this to make sure that a broader search is performed for this defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502286January 17, 2023
AIR BAGS
The vehicle has 22,000 miles on it and is under warranty. The airbag light indicating a malfunction stays on. The vehicle has been to the dealer 2 different times. The dealer indicates the factory(GMC) is working on the problem but has no solution at this time. Researching I have found this to be a problem for years not just the 2021 model. I have asked the questions: do my airbags still work in a collision? Can the airbags inflate by mistake? I’m a grandfather and have young children in the car. Are they safe? No one will give me a firm answer. Know what if I want to sell the vehicle? Can’t do it? Someone needs to make GMC accountable. Peoples lives are at risk with this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11493755November 16, 2022
ENGINE
Auto stalled in the middle of the road without any warning light causing life threatening incident auto only has 8000 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11491861November 2, 2022
ENGINE, POWER TRAIN
GM has consistently failed to deliver safe and reliable vehicles to the american public. I purchased a 2021 GMC Yukon Denali XL and the transmission needs to be replaced completely after the valve body was already replaced once. This issue proves to me that GM is not a reliable and trustworthy brand, with poor business ethics and a track record of having to be bailed out by our very own government for low quality vehicles. I am asking for the Federal department to investigate thoroughly and recall all transmissions that could negatively impact american families. These vehicles are not affordable for the average household and the quality of workmanship does not match the price point. Please find attached a document from GM directly that covers all recalls and previous repairs done to my vehicle. I am now fighting to get my down payment refunded as well as the payments that I have made on my vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11488411October 7, 2022
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP, POWER TRAIN
The contact owns a 2021 GMC Yukon XL. The contact stated while stopped in traffic, the contact felt the vehicle shaking. The contact stated that the vehicle stalled and lost motive power. After several attempts, the contact was able to restart the vehicle and shifted into neutral(N) to move the vehicle to the side of the roadway to safety. The contact stated that the vehicle was running rough before losing motive power and stalling. The contact was unable to restart the vehicle. The vehicle was towed to the dealer and fuel pump was replaced. The manufacturer was not contacted. The failure mileage was 15,658.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481771August 29, 2022
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2021 GMC Yukon XL. The contact stated while driving 68 MPH, the panoramic sunroof exploded and shattered. The shattered pieces fell onto the shade guard. There were no injuries sustained. The contact veered to the side of the road. The contact was able to continue driving. The dealer was notified of the failure and informed the contact that she would need to pay a repair fee as the part was not under warranty. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 17,000. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481099August 24, 2022
STEERING
Upon vehicle startup, dashboard displayed a warning about a problem with the power steering system. I attempted to drive the vehicle, and it appeared the power steering was not functioning. I did not believe I could safely handle the vehicle without the power steering functioning normally. I tried turning the car off briefly and then back on, which did not correct the problem. However, I then turned the car off for approximately 10 minutes. Upon restarting the car after being off for approximately 10 minutes, the error message was gone and the power steering functioned normally.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479968August 18, 2022
WHEELS
The OEM tires, Bridgestone ALENZA A/S 02 - SIZE: 275/50R22 hydroplane and have very poor wet traction. Why traveling at low speeds , under 40mph in moderate rain, the vehicle will owe control.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11477035August 1, 2022
POWER TRAIN, ENGINE
While traveling at highway speeds, the vehicle suddenly and without warning lost power. All gauges remained in the normal range. After pulling on to the shoulder of a highway and turning the vehicle off, the vehicle would not start. After being towed the dealership, the vehicle would not power up. Dealership checked DTCS and found code P0016 Crankshaft Position Sensor and Intake/Single Camshaft Position Sensor Correlation. Dealership inspected wiring for chaffing and tested camshaft position sensor circuitry and all found in normal condition. Dealership followed document ID: 5646662 diagnostic procedure inspecting camshaft position sensor and camshaft actuator solenoid valve for incorrect installation or damage. While inspecting, dealership found internal engine bearing material in oil indicating internal mechanical failure. Dealership removed engine oil pan and #1 and #2 connecting rods and found bearings spun causing catastrophic engine failure. Crankshaft main bearing cap #3 also found discolored from extreme heat. Dealership then followed bulletin #22-NA-074 for replacement of engine oil, cooler lines and engine oil cooler after connecting rod and main bearing damage The vehicle only had 17,067 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to GMC Yukon XL