GMC Terrain Complaints

3,167 consumer complaints on file.

#11364134October 13, 2020
ENGINE
TL* THE CONTACT OWNS A 2014 GMC TERRAIN. THE CONTACT STATED WHILE DRIVING 20 MPH, WHEN SHE STARTED TO HEAR AN ABNORMAL NOISE. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT WAS ILLUMINATED. THE CONTACT ALSO STATED THAT WHILE STATIONARY AT A TRAFFIC LIGHT, THE VEHICLE BEGAN TO STALL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS INFORMED THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED AS OF YET. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11364156October 13, 2020
ENGINE
MY CAR HAS BEEN WASTING TO MUCH ENGINE OIL. HAS HAD TWO OIL CHANGES IN THE LAST THREE MONTHS. AT START UP AND WHILE DRIVING THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND REMAINED ILLUMINATED. WHILE DRIVING THE VEHICLE THERE IS A KNOCKING AND CLICKING SOUND COMING FROM THE ENGINE AT LOW SPEEDS AND ESPECIALLY WHEN YOU FIRST START THE CAR UNTIL I GET TO HIGHER SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363924October 12, 2020
VISIBILITY/WIPER
WHILE DRIVING IN THE RAIN THE WIPERS BROKE TWICE. THE BUSHINGS BREAK. I ALMOST GOT HIT BY A SEMI TRUCK..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363926October 12, 2020
ENGINE
CAR IS MISFIRING AND SHUTTING OFF WHILE DRIVING. I WAS DRIVING AND CAR STOOPED IN THE MIDDLE OF THE STREET. I TURNED ON MY CAR AND PULLED OFF AND CAR CUT OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363927October 12, 2020
UNKNOWN OR OTHER
CAR BURNS OIL QUICKLY. I HAVE TO GET FREQUENT OIL CHANGES. TWO WEEKS AGO OIL HAD LEEKAED INTO MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11363549October 9, 2020
STEERING
WHEN STEERING WHEEL TURNED HARD TO EITHER SIDE, 'SERVICE POWER STEERING' LIGHT COMES ON. MY REPAIR SHOP TRIED TWICE (FIRST IN APRIL, THEN AGAIN IN SEPTEMBER) TO REPROGRAM COMPUTER. TOOK TO GMC DEALER. I HAD ASKED IF THERE WAS SECRET WARRANTY OR BULLETIN ON PROBLEM AND THEY SAID YES, BUT I NEEDED TO PAY $150 FOR DIAGNOSTIC. THEY TRIED UNSUCCESSFULLY TO PERFORM 'SPECIAL COVERAGE 14232A' BUT AS STATED ON INVOICE ' PROBLEM STILL EXISTS', . THEY DO COVER 2010-2012 MODELS BUT I HAVE THE 2013. I CALLED GMC AND THEY ACKNOWLEDGE THE PROBLEM EXISTS (SINCE 2015) BUT WILL NOT COVER MY YEAR CAR. THE REPAIR IS $2000 FOR THE COMPLETE STEERING GEAR. I HAVE HAD MANY CARS, ALL WELL MAINTAINED BUT NONE EVER NEEDED A STEERING RACK REPLACED. MY 2013 GMC TERRAIN SLE HAS ONLY 67745 MILES. I AM UPSET THEY CHOOSE TO COVER ONLY SOME YEARS WHEN THEY KNOW THE PROBLEM EXISTS FOR OTHER YEARS. IT IS NOT A SAFETY ISSUE SO I WILL NOT HAVE IT REPAIRED. I NOW HAVE TO BE CAREFUL WHERE I PARK AND DRIVE SO AS NOT TO HAVE TO MAKE SHARP TURNS-RIDICULOUS! I TOLD THEM THIS WAS MY FIRST, AND PROBABLY LAST, GMC PRODUCT. I HAD A LENS ASSEMBLY REPLACED WITH GENUINE GMC OEM PARTS AND THE SAME LEAKS OCCUR. SEEMS THEIR QUALITY CONTROL IS LACKING. PLUS THEIR ISSUE WITH HEAVY ENGINE OIL CONSUMPTION. AND AIR BAGS??? MAYBE NHTSA NEEDS TO STEP IN AND REALLY SEE WHAT'S GOING ON AT GMC. THANK YOU FOR ANY ASSISTANCE YOU CAN PROVIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362767October 5, 2020
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
MY 2014 TERRAIN 2.4 ECO TECH IS USING EXCESSIVE OIL CONSUMPTION. I NOTICED THERE HAS BEEN A RECALL AND CLASS ACTION SUIT ABOUT THIS. THIS HAS ALSO CAUSED MY TIMING CHAIN TO NEED REPLACED. I WAS DRIVING TO WORK A COUPLE WEEKS AGO AND THE ENGINE ENTERING LOW POWER MODE NOTIFICATION CAME ON. ALONG WITH THE CHECK ENGINE LIGHT. AND THE STABILITY CONTROL LIGHT CAME ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362499October 3, 2020
VISIBILITY/WIPER
I WAS DRIVING IN THE RAIN ON THE HIGHWAY AND MY WINDSHIELD WIPERS JUST STOPPED WORKING. THE MOTOR STILL RUNS BUT THE WIPERS WILL NOT MOVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362597October 3, 2020
SERVICE BRAKES
I AM THE OWNER OF A 2017 GMC TERRAIN. YESTERDAY, I WAS INVOLVED IN A CAR ACCIDENT IN THIS VEHICLE. SOME PERSON PULLED OUT IN FRONT OF ME AND I SLAMMED ON MY BRAKES TO AVOID A CAR ACCIDENT. HIS VEHICLE CONTINUED THROUGH AN INTERSECTION IN WHICH HE DID NOT HAVE THE RIGHT AWAY CAUSING ME TO HIT THE FRONT END OF HIS TRUCK. AS THE DRIVER STATES HE DID NOT SEE ME, I CAN CONFIRM I SLAMMED ON MY BRAKES, WHICH ACTED AS THEY COULDN'T STOP. IT FELT AS THE BRAKES WERE NONEXISTENT. THIS WAS AN EXTREMELY TERRIFYING MOMENT, AS I WAS GOING 45MPH (PER THE SPEED LIMIT). AS I HAD READ EARLIER, THE 2018 TERRAINS ALSO SEEM TO HAVE THE SAME PROBLEM.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11362353October 2, 2020
ELECTRICAL SYSTEM
THE DEFROSTER WILL NOT SWITCH AIR FLOW TO VENT. THIS CAUSES THE ENTIRE CAR TO FOG UP CONSTANTLY ESPECIALLY THE WINDSHIELD DURING RAIN OR HUMID WEATHER. THIS OBSTRUCTS VIEW AND CREATES A LIFE THREATENING HAZARD. THIS HAPPENS WHILE DRIVING CONSTANTLY ON HIGHWAY I SIDE STREET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362193October 1, 2020
ENGINE
TL* THE CONTACT OWNS A 2014 GMC TERRAIN. THE CONTACT STATED THAT THE VEHICLE CONSUMED AN EXCESSIVE AMOUNT OF ENGINE OIL. THE CONTACT STATED THAT OIL HAD TO BE ADDED BETWEEN OIL CHANGES. THE EMISSIONS WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO TWIN CITY BUICK GMC (3046 ALCOA HWY, ALCOA, TN 37701(865) 970-2977) AND THE CAMSHAFT SENSOR WAS REPLACED HOWEVER, THE FAILURE RECURRED. ADDITIONALLY, THE TIMING BELT MALFUNCTION AND THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC. THE TIMING BELT AND CAMSHAFT WERE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361931September 30, 2020
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
9/30/20 DRIVING HOME AND WAS ACCELERATING TO PASS ANOTHER VEHICLE, THE TCS AND STABILITRAK LIGHTS CAME ON AND CHECK ENGINE LIGHT BEGAN TO FLASH. A BRIEF MESSAGE POPPED UP TO SERVICE THE TCS SYSTEM AND WENT AWAY. CHECK ENGINE LIGHT STOPPED FLASHING BUT TCS & STABILITRAK/TRACTION LIGHTS REMAINED ON. I STOPPED THE VEHICLE AS SOON AS I COULD, TURNED IT OFF, WAITING A FEW MINUTES AND RESTARTED - ALL LIGHTS HAD TURNED OFF. PROBLEM HAS NOT REPLICATED, BUT AM SCHEDULED FOR SERVICE (OIL CHANGE) AT DEALER TASCA BUICK GMC SAT OCT 3RD, WILL DISCUSS DURING SERVICE APPOINTMENT. (I COMMUTE DAILY ROUND TRIP 120 MILES) THIS IS EXTREMELY WORRISOME)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361943September 30, 2020
POWER TRAIN, VEHICLE SPEED CONTROL, STEERING
I WAS DRIVING BACK HOME FROM THE STORE FRIDAY NIGHT AND MY WHEELS START SQUEAKING AND INCREASINGLY BECAME HARD TO THEN THE WHEEL WHENEVER I TURNED. WHEN I GOT HOME TRIED TO PARK THE WHEELS LOCKED UP AND I COULDN'T TURN THE WHEELS ANYMORE. DIVER THE CAR AGAIN MONDAY IT WAS FINE UNTIL I WAS MY WAY HOME AGAIN THE WHEELS LOCKED UP, CAR WOULDN'T ACCELERATE PART 2ND GEAR, THEN I WASN'T ABLE TO REVERSE AND MY ENGINEER LIGHT CAME ON. I JUST BOUGHT THE CAR 5 MONTHS AGO FROM A DEALERSHIP. NO I DON'T HAVE A WARRANTY AND THERE IS 86927 MILES ON IT. NO ACCIDENTS WHATSOEVER. I RECENTLY FOUND OUT THAT THIS VEHICLE IS KNOWN TO HAVE TRANSMISSION FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361666September 29, 2020
VISIBILITY/WIPER
WHEN I LEFT WORK YESTERDAY EVENING IT WAS DARK AND RAINING OUTSIDE, AND NATURALLY, I TURNED ON MY FRONT WINDSHIELD WIPERS. ABOUT FIVE MINUTES INTO MY DRIVE HOME, WHILE ON THE HIGHWAY, MY FRONT WINDSHIELD WIPERS STOPPED OPERATING. I COULD NOT SEE ANYTHING AHEAD OF ME, BECAUSE IT WAS RAINING PRETTY HARD AT THAT POINT AND IT WAS EXTREMELY DARK ON THE HIGHWAY. THE VEHICLES BEHIND ME WERE APPROACHING PRETTY FAST. I PUT MY HAZARD LIGHTS ON, AND CROSSED THREE LANES TO GET TO THE SIDE OF THE ROAD. I WAITED, APPROXIMATELY 15 MINUTES ON THE SIDE OF THE ROAD, FOR THE RAIN TO STOP, BUT IT NEVER DID. I WAS ABOUT 1/2 MILE AWAY FROM MY EXIT, SO I INCHED MY WAY THERE, WHILE DRIVING ON THE SIDE OF THE ROAD. I MADE IT TO A NEARBY GAS STATION AND WAITED AN HOUR FOR THE RAIN TO DIE DOWN. I DROVE BEHIND OTHER VEHICLES, USING THEIR REAR LIGHTS AS MY VISUAL GUIDE IN ORDER TO MAKE IT HOME. MY FRONT WINDSHIELD WIPERS NEVER TURNED BACK ON. IT WAS A HORRIBLE EXPERIENCE. LUCKILY THERE WERE NO FATALITIES AS A RESULT OF MY WINDSHIELD WIPERS MALFUNCTIONING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361255September 26, 2020
ELECTRICAL SYSTEM
I WAS OUT OF TOWN AND HAD GONE TO THE STORE AND WHEN I GOT BACK IN MY VEHICLE AND IT WOULD NOT START. AFTER, LETTING IT SIT FOR 4 HOURS IT FINALLY CRANKED UP. THE BATTERY AND FUSES WERE FINE. NO LIGHTS CAME IN ON MY DASH AS A WARNING THAT SOMETHING WAS WRONG. THIS HAS HAPPENED TO ME BEFORE. A DIAGNOSTIC WAS RUN AND IT THROWED OUT NO CODES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361044September 25, 2020
VISIBILITY/WIPER
WHILE DRIVING IN THE RAIN, MY WIPERS SUDDENLY STOPPED IN THE UP POSITION AND WOULDN'T MOVE. THE MOTOR WAS STILL WORKING BECAUSE YOU COULD HEAR IT CYCLING, BUT THE WIPERS WOULDN'T MOVE. FORTUNATELY THE RAIN WASN'T VERY HEAVY, I WAS DRIVING ON CITY STREETS ABLE TO GET HOME SAFELY DESPITE THE IMPAIRED VISIBILITY. HAD THIS HAPPENED ON THE HIGHWAY IN SOME OF THE RECENT RAIN WE HAVE EXPERIENCED THIS WOULD HAVE BEEN A VERY DANGEROUS SITUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11361159September 25, 2020
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2017 GMC TERRAIN. THE CONTACT STATED THE DRIVER'S SIDE INSIDE DOOR HANDLE WAS FRACTURED. THE CONTACT WAS CONCERNED ABOUT CUTTING HER HAND ON THE DOOR HANDLE. THE CONTACT CALLED PENSKE CADILLAC OF SOUTH BAY (18600 HAWTHORNE BLVD, TORRANCE, CA 90504, (310) 697-1800) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 39,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360977September 24, 2020
ENGINE
ENGINE FAILURE DUE TO OIL CONSUMPTION NO CHECK OIL LIGHT CAME ON. HAPPENS WITH NO WARNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360621September 23, 2020
AIR BAGS
THE SEAT BELT ALARM WAS GOING OFF IN THE FRONT PASSENGER SO BROUGHT TO DEALERSHIP AND WAS TOLD THE AIRBAG SENSOR WENT BAD AND NEEDED TO BE REPLACED. QUOTED $900 TO REPAIR AND NOT COVERED UNDER WARRANTY. IF THE SEAT BELT WAS BAD, THAT WOULD BE COVERED BUT NOT THE AIRBAG? I FEEL THIS IS A SAFETY RECALL AND SHOULD BE COVERED. IF THE AIRBAG DID NOT DEPLOY IN AN ACCIDENT, THAT WOULD BE A LAWSUIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360517September 22, 2020
ENGINE, FUEL/PROPULSION SYSTEM
DIAGNOSED WITH OIL CONSUMPTION PROBLEM, P0014 CODE FOR CHECK ENGINE LIGHT, SHOWING 10 DEGREES ON SCANNER, RECOMMENDED TIMING CHAIN ALIGNMENT, MY CAR SHUT OFF WHILE DRIVING IT, GMC HAS CLASS ACTION LAWSUIT, TOLD ME MY VIN WAS ELIGIBLE FOR IT, BUT WILL NOT LET ME SUBMIT A CLAIM, I HAVE OWNED THIS CAR FOR A YEAR, CONSTANT OIL CHANGES ABOUT EVERY 2 MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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