GMC Terrain Complaints

3,167 consumer complaints on file.

#10840112March 6, 2016
STRUCTURE:BODY, SEAT BELTS, UNKNOWN OR OTHER
FRONT PASSENGER SEAT BELT CHIME COMES ON WHEN THERE IS NOTHING ON THE FRONT SEAT OR ALMOST NOTHING ON THE SEAT. THIS HAS HAPPENED AT LEAST 1/2 DOZEN TIMES OR MORE. I CAN BE DRIVING AND ALL OF SUDDEN COMES ON. IT CAN SCARE ONE ESP 1ST TIME. YOU DON'T KNOW WHAT IS HAPPENING. I THOUGHT I BLEW A TIRE OR DOOR CAME OPEN. MY ATTENTION WAS EVERYWHERE BUT ON 65 MPH TRAFFIC ON FREEWAY. BREAKS ONE'S DRIVING CONCENTRATION. INDEPENDENT OF TEMPERATURE. OTHER PROBLEM I HAVE IS LOTS OF WIND COMES IN ON PASSENGER DOOR. IT IS NOT ALIGNED PROPERLY. GM HAS TRIED A COUPLE OF TIMES WITH NO SUCCESS. VERY ANNOYING AND HARD TO HEAR RADIO ETC.. 3RD PROBLEM IS NAVIGATION,COMMUNICATION CENTER,IT KEEPS DISAPPEARING. IT IS GIVING ME DIRECTIONS SOMEWHERE AND THEN JUST DISAPPEARS AND RESETS. IT HAS BEEN REPLACED ONCE. IT HAS GOTTEN ME STRANDED MORE THAN ONCE. I AM A SENIOR WHO RELIES ON SYSTEM. WHEN IT DISAPPEARS, I AM NOT ALWAYS SOMEWHERE THAT I CAN STOP TO COMPLETELY RESET AND REENTER ALL THE INFORMATION AGAIN. I FEEL THAT THIS IS A SAFETY ISSUE. I WAS ON HWY EVERY TIME AND MOST OF THE TIME NOT IN A REMOTE AREA BUT NOT IN AREA THAT I COULD STOP. IN CA. THERE ARE MANY AREAS YOU DO NOT WANT TO GET OFF THE FRWY AT. ALL INSTANCES ABOVE HAPPENED IN THE CITY AREAS WHILE DRIVING. SERVICE WAS DONE OCT 2015. NONE OF ISSUES RESOLVED DESPITE ATTEMPT. ALL ARE ONGOING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839609March 3, 2016
VISIBILITY/WIPER
WIPER TRANSMISSION FAILED DURING RAIN STORM FOR NO APPARENT REASON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839626March 3, 2016
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
TL* THE CONTACT OWNS A 2010 GMC TERRAIN. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE AND ACTIVATING THE DEFROSTER, THE REAR DEFROSTER FAILED TO OPERATE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DEFROSTER NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839643March 3, 2016
STRUCTURE:BODY
STARTED RIGHT AFTER I PURCHASED THE VEHICLE IN JAN 2013 AND CONTINUES EVERY WINTER. WHEN OUTSIDE TEMPERATURE FALLS BELOW 40 DEGREE'S THE VEHICLE WINDSHIELD MAKES A CRACKING SOUND. I LIKE TO REFER TO IT AS MAKING "POPCORN" SAME SOUND. CONTINUES WHILE DRIVING UNTIL I HEAT UP CAR. I HAVE BROUGHT IT TO DEALER ATTENTION EVEN HAD IT IN SERVICE DEPARTMENT BUT THEY ARE UNABLE TO DUPLICATE SOUND. I HAVE VIDEO AND SENT TO GMC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839142March 1, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
I HAVE HAD ISSUES WITH THIS VEHICLE EVER SINCE ITS PURCHASE 01/2015. I TOOK THE VEHICLE IN FOR SERVICE AND WAS TOLD THE SERVICE CONTRACT WOULD NOT COVER MY ISSUE AND THAT THE ISSUE WAS CAUSED BY LACK OF MAINTENANCE, WHICH IS NOT THE CASE AS I MAINTAIN THE OIL IN THIS VEHICLE AND EVEN HAD TO PURCHASE A NEW BATTERY FOR THE VEHICLE RECENTLY.THIS CAR'S ENGINE REPEATEDLY STOPS, ESPECIALLY WHEN APPROACHING A RED LIGHT OR STOP SIGN OR AT THE MOMENT OF ACCELERATION. I HAVE HAD TO AVOID MANY ACCIDENTS DUE TO PEOPLE DRIVING UP ON ME BECAUSE I SHOULD HAVE BEEN ACCELERATING AT THE TIME BUT MY CAR TURNED OFF. THE BATTERY WOULD DIE ON THIS CAR ON A WEEKLY BASIS WHICH CAUSED ME TO PURCHASE A BATTERY AND THERE IS STILL NO PROGRESS IN THE VEHICLE. THE MOTOR KNOCKS BADLY UPON STARTUP, ESPECIALLY IN THE MORNINGS. THE ENGINE IS VERY WEAK AFTER AN INDEPENDENT DIAGNOSTIC CHECK. AND JUST LAST WEEK, AS I WAS DRIVING ON THE HIGHWAY AT NORMAL SPEEDS, THE MUFFLER SHIELD BROKE, FELL, AND BEGAN SCRAPING AGAINST THE HIGHWAY. THERE ARE ELECTRICAL ISSUES AS WELL AS THE LIGHTING IN THE CAR GETS DIM WHEN WE ARE IN THE DARK BUT BRIGHT WHEN THE SUN IS OUT. ALSO, THE SEATBELT FOR THE PASSENGER'S SIDE CONSTANTLY RINGS SENDING A NOTIFICATION THAT THE SEATBELT NEEDS TO BE LATCHED, EVEN WHEN NO ONE ELSE OR NOTHING ELSE IS IN THAT SEAT. I FEAR THAT ONE DAY I MAY NEED THAT AIR BAG AND IT MIGHT NOT WORK BECAUSE THE SEATBELT APPEARS TO BE FAULTY. ALSO, ANOTHER ISSUE, WHICH IS NOT NECESSARILY A SAFETY ISSUE, BUT AN EXTREME NUISANCE AND ALSO MAYBE AN ELECTRICAL ISSUE IS THE CAR RADIO AND VOLUME WILL FREEZE AT ANY GIVEN MOMENT AND THE CAR HAS TO BE STOPPED AND IDLE FOR A PERIOD OF TIME BEFORE THE RADIO IS ACTIVE AND ABLE TO TURN CHANNELS AGAIN. THE SAFETY ISSUES FOR THIS CAR ARE REAL AND I AM IN FEAR THAT I WILL GET HIT FROM BEHIND DUE TO THE FAULTY ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839074February 29, 2016
AIR BAGS, ENGINE
I HAVE 41,000 MILES - SHOULD I NEED A LEFT PRETENSION BUCKLE (PART FAILURE) AND TIMING CHAIN - OIL WAS CHANGED IN DECEMBER, CHECKED IN JANUARY AND GMC DEALER STATES I HAVE NO OIL AND NEED A TIMING CHAIN WHERE DID THE OIL GO? IS THIS A FACTOR DEFECT? CAR STALLED AT STOP SIGNS AND RED LIGHTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838802February 27, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
MY TERRAIN SHUT OFF THE FIRST TIME DAYS AFTER OIL CHANGE WHILE PARKED IN A PARKING LOT AND RUNNING FOR 5 MINUTES. DAYS LATER WHILE TURNING LEFT AT BUSY INTERSECTION TO ENTER EXPRESSWAY IT STALLED AND I BARELY ROLLED TO SIDE OF ROAD AND WAS ALMOST REAR ENDED. THEN A FEW DAYS LATER WHILE AT A BUS STOP AND READY TO ACCELERATE IT STALLED AGAIN. I HAD TO RESTART. DEALERSHIP WOULD NOT TAKE ANY RESPONSIBILITY. HAD TO GET OVER $3000 IN WORK ON ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838523February 25, 2016
ENGINE
VEHICLE EXPERIENCED CATASTROPHIC ENGINE FAILURE THAT WAS NOT COVERED BY GMC UNDER ANY WARRANTY. ENGINE BLEW UP AND ALL THE OIL LEAKED OUT DUE TO THE HOLE THAT WAS FORMED IN THE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838065February 24, 2016
ENGINE
I OWN A 2010 GMC TERRAIN. WHEN I HAD AN OIL CHANGE DONE I NOTICED AN ABNORMAL TICKING NOISE AND THE CHECK ENGINE LIGHT WOULD NOT GO OFF AND BROUGHT MY VEHICLE IN FOR A DIAGNOSTIC AND WAS TOLD THE TIMING BELT AND CHAIN HAD TO BE REPLACED THE CHECK ENGINE WARNING LIGHT ILLUMINATED. IN ADDITION, I ONLY HAD THIS VEHICLE FOR 2 YRS AND FOR THIS KIND OF PROBLEM UNDER 100,000 MILES IS CRAZY. THE VEHICLE WAS TAKEN TO A DEALER WHO DIAGNOSED THE PROBLEM I WENT TO OTHER MECHANICS WHO WOULD NOT TOUCH THE VEHICLE AND SAID THIS WAS A DEALER ISSUE AND WAS ADVISED THAT HE HAS HAD A FEW CUSTOMERS WITH THE SAME PROBLEM AND I AM NOT PAYING 2,000 FOR A PART THAT HAS BEEN KNOWN TO CAUSE PROBLEMS BUT IS NOT COVERED UNDER WARRENTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837108February 19, 2016
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2012 GMC TERRAIN. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS BROUGHT TO THE DEALER FOR DIAGNOSTIC TESTING, BUT THE DETAILS COULD NOT BE PROVIDED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE BEGAN TO JERK AND HESITATE AND A LOUD ABNORMAL KNOCKING NOISE WAS HEARD. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS IN WORKING CONDITION. THE CONTACT STATED THAT THE ENGINE FAILED SHORTLY AFTER, MAKING THE VEHICLE INOPERABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10837248February 19, 2016
ENGINE
EXCESSIVE OIL BURN WITH NO WARNING OF LOW OIL UNTIL ABOUT ONE QUART LEFT IN ENGINE. ONLY CHECK ENGINE LIGHT CAME ON. YES THE MANUAL SAYS CHECK OIL AT EVERY FILL UP BUT AFTER OWNING MANY CARS OVER 38 YEARS WITHOUT THIS PROBLEM IT WOULD SEEM THE MANUAL WAS WRITTEN TO PROTECT GM. I WOULD NOT HAVE PURCHASED THE VEHICLE IF I KNEW I HAD TO PUT IN A QUART OF OIL EVERY 1500 MILES. GOOGLE THIS. IM NOT THE ONLY ONE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836953February 18, 2016
ENGINE
WITHIN TWO DAYS' TIME, MY 2012 GMC TERRAIN STALLED FOUR DIFFERENT TIMES, ALL AT LOW SPEEDS. THE FIRST TIME WAS BACKING OUT OF THE DRIVEWAY; THE OTHER THREE HAPPENED THE FOLLOWING DAY STARTING UP FROM CITY STREET INTERSECTIONS. MY CONCERN IS BEING REAR-ENDED IN THOSE SITUATIONS, OR BEGINNING TO MAKE A LEFT HAND TURN IN FRONT OF ONCOMING TRAFFIC THINKING YOU HAVE ENOUGH TIME AND THEN HAVING THE CAR STALL. ANOTHER CONCERN IS HAVING THE STALLING ISSUE OCCUR AT HIGHER SPEEDS, ALTHOUGH THAT NEVER HAPPENED TO ME. I TOOK THE CAR INTO THE DEALERSHIP ON THAT SECOND DAY, AND THEY REPLACED THE INTAKE CAMSHAFT POSITION ACTUATOR SOLENOID VALVE. THE PROBLEM HAS NOT REPEATED ITSELF SINCE. THANK YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836471February 16, 2016
FUEL/PROPULSION SYSTEM
"TAKATA RECALL" WHEN REFUELING THE VEHICLE THE PUMP GAS NOZZLE WILL NOT STAY IN THE GAS FILLER HOLE. IT FALLS OUT EVERY TIME EITHER SPILLING GAS ON THE GROUND OR ON ME IF I STAND NEXT TO IT. I AM FORCED TO HOLD THE NOZZLE IN THE FILLER HOLE AT ALL TIMES TO AVOID THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825886February 12, 2016
UNKNOWN OR OTHER
TERRAIN WAS RECALLED FOR OIL CONSUMPTION AND WOULD STALL ABOUT 500-700 MILES AFTER OIL CHANGE BECAUSE OIL WAS AT LEAST 1 QUART LOW. THE DEALERSHIP FIXED IT WITH THE OIL CONSUMPTION RECALL PARTS AND PUT LESS THAN 15 MILES AFTER THE FIX, THE TERRAIN FLAT OUT DIED IN AN INTERSECTION WHEN ATTEMPTING TO GO AT THE GREEN LIGHT. I ALMOST GOT T-BONED AND REAR ENDED BECAUSE I WAS AT THE END OF A GREEN LIGHT WITH A CAR BEHIND ME AND I COULDN'T GET IT STARTED BEFORE THE CROSS TRAFFIC'S LIGHT TURNED GREEN. DANGEROUS! I CALLED THE DEALERSHIP AND THEY SAID TO BRING IT BACK. I'M JUST WORRIED BECAUSE I'M READING ABOUT SEVERAL PEOPLE WITH TERRAINS AND EQUINOXES HAVING THIS SAME ISSUE WITH NO END IN SIGHT AND THE DEALERSHIPS NOT WANTING TO FIX THIS SERIOUS ISSUE. I CHECKED THE OIL WHEN I GOT IT OFF THE STREET BUT THE OIL WAS NOT LOW. IT HAS NEVER STALLED WHEN IT WAS GOOD ON OIL....THIS IS A BRAND NEW, DANGEROUS PROBLEM!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825602February 11, 2016
SEAT BELTS, SEATS
THE FRONT PASSENGER SEAT BELT CHIME COMES ON EVEN WHEN THERE IS NOTHING OR ALMOST NOTHING IN THE SEAT. THIS MOSTLY HAPPENS WHEN THE AMBIENT TEMPERATURE IS ABOVE 45 DEGREES FAHRENHEIT AND EITHER DURING A BRAKING EVENT OR ACCELERATION EVENT (EITHER FROM A STOP OR DURING AN OVERTAKE MENUVER). IT ALSO OCCURS WHEN THE VEHICLE SPEED GOES ABOVE 60MPH. IN ALL THESE SITUATIONS THE CHIME COMES ON AT MOST IN-OPPORTUNE TIMES WHILE THE VEHICLE IS IN MOTION STARTLING THE DRIVER CAUSING HIM/HER TO TAKE THE EYES OFF THE ROAD TO LOOK AROUND WHAT IS GOING ON WITH THE VEHICLE. THIS ISSUE HAS RESULTED IN MULTIPLE NEAR MISS OCCURRANCES WHILE I HAVE MY 15 MONTH OLD BABY IN THE VEHICLE! THE ISSUE STARTED OCCURRING IN AUGUST 2015 (ABOUT 4.5 MONTHS AFTER I GOT THE VEHICLE). THE DEALER SAYS THAT THIS IS A KNOWN PROBLEM WITH THESE VEHICLES AND THAT NOTHING CAN BE DONE TO FIX THIS. I HAVE SEEN MULTIPLE POSTS ON THE INTERNET ABOUT THIS ISSUE WITH CHEVY EQUINOX AND GMC TERRAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825313February 10, 2016
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
TL* THE CONTACT OWNS A 2011 GMC TERRAIN. WHILE DRIVING VARIOUS SPEEDS, THE STABILITRAK AND LOSS OF ENGINE POWER INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE STALLED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824214February 4, 2016
VISIBILITY/WIPER
WHEN DRIVING ON THE INTERSTATE IN A HEAVY DOWNPOUR OF RAIN, THE WINDSHIELD WIPERS FAILED. I ALMOST GOT INTO AN ACCIDENT WHEN TRYING TO PULL OFF THE HIGHWAY. THE WIPERS WILL SWIPE WHEN MANUALLY MOVED. I BELIEVE THAT THE ARM HAS BECOME DISCONNECTED FROM THE MOTOR. I'VE SEEN A LOT OF COMPLAINTS ABOUT THE WIPERS. IT SEEMS THERE SHOULD BE A RECALL ISSUED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702632February 3, 2016
VEHICLE SPEED CONTROL
2011 GMC TERRAIN. CONSUMER WRITES IN REGARDS TO ENGINE AND VEHICLE ACCELERATION ISSUES. *SMD THE CONSUMER STATED WHEN HE ACCELERATED FROM 25 TO 35 MPH, HE EXPERIENCED A SUDDEN LOSS OF POWER TO 5 MPH. THE DEALER REPLACED THE THROTTLE BODY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823267January 30, 2016
ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN, VISIBILITY/WIPER
I HAVE HAD CAR SPEED UP ACCELERATE NOT ACCELERATE BURN OIL AND LOSS OF ENGINE POWER BODY THROTTLE AND MOBILE STABILIZER CODES AND IT'S UN SAFE I HAVE CHILDREN DEALERSHIP WIL NOT HONOR SO CALLED WARRANTY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10823110January 29, 2016
ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2010 GMC TERRAIN. WHILE DRIVING VARIOUS SPEEDS, THE STABILITRAK WARNING INDICATOR ILLUMINATED AND THE SPEED DECREASED TO 30 MPH. THE FAILURE OCCURRED ON TWO OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING, BUT THE DETAILS COULD NOT BE PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 76,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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