GMC Sierra Complaints

15,732 consumer complaints on file.

#10246409October 22, 2008
EXTERIOR LIGHTING
I HAVE HAD TWO GM TRUCKS THAT HAVE HAD AN ISSUE WITH THE LOW BEAM HEAD LIGHTS NOT FUNCTIONING. IN BOTH CASES IT HAS BEEN THE MULTIFUNCTION SWITCH ON THE STEERING COLUMN. THE CHEVY C2500 HAPPENED ABOUT 18 MONTHS AGO. THE 2001 YUKON HAPPENED RECENTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246351October 22, 2008
EQUIPMENT, EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
TL*THE CONTACT OWNS A 2003 FLEETWOOD ELKHORN. THE VEHICLE HAS A DOMETIC REFRIGERATOR, MODEL RM3663. WHILE ALLOWING THE VEHICLE TO WARM UP, THE CONTACT HEARD THE FURNACE AND ENTERED THE TRAILER TO TURN IT OFF. WHEN HE EXITED THE TRAILER, HE NOTICED FLAMES COMING FROM THE ACCESS DOOR AND SMOKE UNDERNEATH THE REFRIGERATOR. THE ENTIRE TRAILER BECAME ENGULFED IN FLAMES AND WAS DESTROYED ALONG WITH THE VEHICLE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO HIS HANDS AND SMOKE INHALATION. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE PART NUMBER WAS UNKNOWN. UPDATED 01-26-09 *BF UPDATED 01/26/09.*JB
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10246272October 21, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I HAVE A 2004 GMC SIERRA AND WHILE DRIVING HOME FROM WORK THE OTHER DAY, MY SPEEDOMETER JUMPED ALL THE WAY UP TO 105MPH. WHEN I CAME TO A STOP LIGHT THE ODOMETER READ 50MPH, EVEN THOUGH I WASN'T MOVING. THIS IS A HUGE SAFETY CONCERN FOR ME. I HAD BEEN NOTICING STRANGE GAGE READING ON MY CLUSTER PANEL FOR APPROXIMATELY THE LAST 5,000 MILES (STARTED AT 72K). MY TRUCK NOW HAS 78,000 MILES ON IT AND THE DEALERSHIP SAID THEY WOULD COVER THE PARTS FOR A REPLACEMENT INSTRUMENT PANEL BUT, I WOULD HAVE TO PAY FOR THE DIAGNOSIS AND THE LABOR. SINCE THIS IS A KNOW SAFETY ISSUE, GM SHOULDN'T BE LEFT TO FIGURE OUT IF THEY CAN SIDE STEP A WIDE SPREAD PROBLEM AND PUT PEOPLE'S LIVES AT RISK. CUSTOMERS SHOULD NOT HAVE TO FIGHT FOR REPAIRS AND FURTHER PUT THEIR FAMILIES IN UNSAFE VEHICLES WHILE THESE KINDS OF ISSUES GET SORTED OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246093October 20, 2008
FUEL SYSTEM, GASOLINE, PARKING BRAKE
STATE INSPECTION, FAILED DUE TO ROTTED FUEL FILLER NECK. WAS TOLD FOR AWHILE IT WAS DUE TO GAS CAP, REPLACED THAT, LIGHT WOULD GO ON AND OFF. WHEN IT WOULD NO LONGER GO OFF TOOK BACK TO DEALERS. DEALERSHIP REPLACED FUEL FILLER NECK, ALONG WITH VALVE/SENSOR AT A COST OF OVER $500. GM WILL NOT HELP AS THEY CLAIM IT WAS DUE TO "ENVIRONMENTAL FACTORS" (WE LIVE IN MA). ALSO, PARKING BRAKE BACKING PLATES RUSTED OUT, E-BRAKE CABLES FROZEN, HAD TO REPLACE THOSE AT ANOTHER $850. OLD PARTS NOT AVAILABLE, DEALER REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10246015October 19, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
I OWN A 2006 GMC 2500HD DURAMAX/ALLISON CREW CAB. I TOOK OWNERSHIP IN FEB OF 2007 WITH 32K MILES. TRANSMISSION LINES WERE LEAKING AT THAT TIME. DEALER REPLACED THE LINES UNDER WARRANTY. NOW AT 100K MILES AND SAME "NEW" LINES ARE LEAKING ONCE AGAIN. THIS IS A FLAMMABLE FLUID AND CONSTITUTES A POTENTIAL FIRE HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245850October 18, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER BEGAN TO DISPLAY THE WRONG SPEED. (I.E. SOMETIMES 30MPH AT 50 OR 60 OR 120 AT 45. THE SPEEDOMETER THEN STOPPED WORKING COMPLETELY. THIS ALL OCCURRED OVER THE PERIOD OF 2 OR 3 MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245607October 15, 2008
STEERING
TL*THE CONTACT OWNS A 1999 GMC SIERRA 1500. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT WAS UNABLE TO MAKE A RIGHT TURN. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE STEERING GEAR BOX NEEDED TO BE REPLACED. PRIOR TO THE FAILURE, THE CONTACT NOTICED THAT THE VEHICLE WAS BECOMING MORE DIFFICULT TO STEER. THE CURRENT MILEAGE WAS 103,000 AND FAILURE MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245373October 14, 2008
LATCHES/LOCKS/LINKAGES
DOOR LOCKS QUIT LOCKING WITH THE AUTO LOCKER AND REMOTE ON THE DRIVER DOOR 1ST 1TRIP. TOOK THREE MONTH TO GET PARTS TRIP TO FIX. AND THEN THE REAR PASSENGER DOOR QUIT ANOTHER TRIP TO GET LOOKED AT. NOW WAITING TO GET THE REAR DOOR PARTS AND SOMEONE TOLD ME IT COULD DO IT TO ALL 4 DOORS........MY TRUCK HAS SEEN MORE TIME AT THE SHOP THEN IN MY DRIVEWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244968October 9, 2008
STEERING
TL*THE CONTACT OWNS A 2005 GMC SIERRA 2500. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD A KNOCKING NOISE AND THE STEERING COLUMN BEGAN TO VIBRATE. HE DROVE THE VEHICLE TO THE DEALER AND THEY STATED THAT THE I SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED SOON AFTER. THE VEHICLE WAS REPAIRED ON THREE MORE OCCASIONS DUE TO THIS FAILURE. THE CONTACT CALLED THE MANUFACTURER BECAUSE HE RECENTLY BEGAN HEARING THE KNOCKING NOISE AGAIN. THE MANUFACTURER STATED THAT THE VEHICLE WAS STILL UNDER WARRANTY AND INFORMED HIM TO RETURN THE VEHICLE TO THE DEALER FOR REPAIR. THE DEALER PERFORMED A DIAGNOSTIC TEST AND STATED THAT THE I SHAFT NEEDED TO BE REPLACED AGAIN. THE VEHICLE HAS NOT BEEN REPAIRED AT THIS TIME. THE CURRENT MILEAGE WAS 37,000 AND FAILURE MILEAGE WAS 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245000October 9, 2008
STEERING
TL*THE CONTACT OWNS A 2005 GMC SIERRA 2500. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT EXPERIENCED DIFFICULTY WITH THE STEERING. HE DROVE THE VEHICLE TO A LOCAL REPAIR SHOP AND HAD THE TIRES RE-BALANCED. THE MECHANIC STATED THAT THE TIRES WERE FINE; HOWEVER, THEY WERE WEARING ON THE OUTSIDE. A FRONT END ALIGNMENT WAS RECOMMENDED. HE TOOK THE VEHICLE TO ANOTHER REPAIR SHOP AND THE MECHANIC STATED THAT THEY WOULD BE UNABLE TO REPAIR THE FRONT END ALIGNMENT DUE TO DEFECTIVE INNER TIE ROD ENDS. THE VEHICLE WAS REPAIRED NONETHELESS. THE DEALER STATED THAT THEY WERE NOT RESPONSIBLE FOR REIMBURSEMENT. THE MANUFACTURER WAS NOT NOTIFIED. THE CURRENT MILEAGE WAS 82,054 AND FAILURE MILEAGE WAS 70,547.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245010October 9, 2008
SUSPENSION
TOOK MY TRUCK IN FOR STATE SAFETY INSPECTION. I WAS TOLD THAT MY RIGHT FRONT HUB & BEARING ASSEMBLY HAD EXCESSIVE PLAY. I NOW HAVE 69,587 MILES, AT 32,000 MILES THE SAME PROBLEM AROSE WITH THE LEFT FRONT HUB & BEARING ASSEMBLY WHICH WAS COVERED BY WARRANTY UNDER GM'S 36,000 MILE 3 YEARS WARRANTY. THIS DEFECTIVE HUB & BEARING ASSEMBLY JUST COST ME $553.81. THIS PART CANNOT BE LUBRICATED OR ADJUSTED. I HAD SOME SWAY WHEN TOWING MY TRAVEL TRAILER AND THOUGHT IT WAS THE ROADWAY, BUT NOW I KNOW IT WAS A DEFECTIVE PART. WHAT WOULD HAVE HAPPENED NEXT? THE WHEEL ASSEMBLY FALLING OFF? OR CAUSING AN ACCIDENT. I HAVE BEEN DRIVING FOR OVER 45 YEARS AND NEVER HEARD OF SUCH A PROBLEM. TWO FRONT HUBS WEARING OUT IN SUCH A SHORT TIME. IF THIS WAS SOMETHING THAT NEEDED LUBRICATION OR ADJUSTMENTS I COULD UNDERSTAND. BUT NOTHING AN OWNER CAN DO. I FEEL THIS IS A SAFETY ITEM THAT COULD HAVE CAUSED AN ACCIDENT. BY THE WAY I STILL HAVE THE ORIGINAL BRAKES AT 69,000 MILES BUT HAD TWO HUB BEARING ASSEMBLES GO BAD!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10245007October 9, 2008
ELECTRICAL SYSTEM
SPEEDOMETER WAS OFF A LOT!! 74 MPH WHILE SITTING STILL, 130+ MPH WHILE DRIVING AT NORMAL ROAD SPEEDS. I DID NOT KNOW HOW FAST I WAS TRAVELING. SCHOOL ZONES ETC. NEVER KNOW IF I WAS SPEEDING OR NOT. THIS HAPPENED SEVERAL TIMES WHILE ON VACATION IN CALIFORNIA. SOMETIMES IT WAS NORMAL, BUT IT GOT WORSE. IT FIRST HAPPENED AT ABOUT 65,000 MILES. I CONTACTED MY DEALER AND WAS TOLD IT MAY BE UNDER WARRANTY, AS MANY HAVE HAD THIS SAME PROBLEM. THEY SAID MY 2005 GMC DID NOT FALL UNDER A WARRANTY. I HAD TO PAY $356.70 PLUS TAX TO HAVE THE INSTRUMENT CLUSTER REPLACED. I ASKED FOR THE OLD PARTS, BUT WAS TOLD GM NEEDED IT BACK SO THEY COULD REBUILD IT FOR THE NEXT FAILURE!! IT SEEMS GM IS COVERING CERTAIN SERIAL NUMBER VEHICLES BUILT PRIOR TO MINE. 2003 AND 2004 MODEL YEARS, BUT MINE IS A 2005 AND ITS NOT COVERED! WHY? I HAVE NEVER HEARD OF SUCH A PROBLEM, AND I HAVE OWNED 11 GM MADE VEHICLES AND NEVER HAD A SPEEDOMETER GO BAD. HOPEFULLY YOU CAN GET THEM TO COVER THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244715October 8, 2008
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2004 GMC SIERRA 2500 HD. THE CONTACT STATED THAT BOTH REAR BRAKE PADS AND ROTORS WERE WORN, IN ADDITION TO THE FRONT PASSENGER SIDE BRAKE PAD AND ROTOR. THE CONTACT FEELS THAT THE BRAKE PADS AND ROTORS SHOULD NOT HAVE FAILED AT 36,000 MILES. THE MANUFACTURER TOOK A REPORT AND STATED THAT THE FAILURE WAS NOT A DEFECT, BUT RATHER A PART OF NORMAL MAINTENANCE. THEY REFUSED TO ASSIST WITH THE REPAIR. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 36,000. UPDATED 11/14/08 *CN THE CONSUMER STATED THE BRAKE PADS WOULD NOT MOVE ON SLIDES. UPDATED 11/19/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244721October 8, 2008
SERVICE BRAKES, HYDRAULIC
BRAKE LINE RUNNING ALONG FRAME TO REAR WHEELS RUPTURED WHEN SHIFTING FROM PARK TO DRIVE. SHIFT INTERLOCK REQUIRES BRAKE DEPRESSED TO SHIFT FROM PARK TO DRIVE. BRAKE LINES RUNNING FROM FIREWALL TO REAR OF VEHICLE ALONG INSIDE OF FRAME RAIL ARE CORRODED AND SOFT SO BADLY AS TO NEED REPLACING. LIKE VEHICLE IN SHOP FOR IDENTICAL ISSUE. WHEN BRAKE LINE RUPTURED, THERE ARE NO BRAKES ON VEHICLE AT ALL DUE TO A SINGLE RESERVOIR VICE TWIN RESERVOIRS ON MOST VEHICLES TO SEPARATE FRONT AND REAR BRAKE SYSTEMS. BRAKE LINE POSSIBLY MADE OF MATERIAL UNSUITABLE FOR LONG TERM USAGE. BRAKES LINES ALSO ARE PLACE IN AN AREA THAT WILL COLLECT CORROSIVE MATERIAL FROM ROADWAY FROM VEHICLE TIRES. NO CRASH, BUT $600 REQUIRED IN REPAIRS. IF MOVING WHEN BRAKE LINE RUPTURED, THERE IS HIGH PROBABILITY OF SEVERE CRASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244747October 8, 2008
LATCHES/LOCKS/LINKAGES
A MAN CLIMBED INTO A COMMUNITY CENTER VAN (USED TO HAUL FOOD, ALL METAL AND NO SEATS IN THE BACK), ON A COLD NIGHT AND HE APPARENTLY SET A SMALL FIRE IN THE BACK, PRESUMED TO KEEP WARM. CHILD SAFETY DOOR LOCKS ON ALL DOORS PREVENTED HIM FROM GETTING OUT. EVIDENCE IN VAN SHOWED THAT HE TRIED TO KICK DOOR AND WINDOWS OUT BUT HE WAS UNABLE TO GET OUT. HE WAS FOUND DEAD IN THE VAN, WITH THE FIRE OUT. THE COMMUNITY CENTER REPORTED THAT AN EMPLOYEE HAD PREVIOUSLY BEEN TRAPPED IN THE VAN DUE TO THE CHILD SAFETY LOCKS. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
1
#10244751October 8, 2008
SUSPENSION:FRONT:WHEEL BEARING
TL*THE CONTACT OWNS A 2003 GMC SIERRA 2500. THE CONTACT HEARD A LOUD SQUEAKING NOISE COMING FROM THE WHEEL BEARINGS. HE TOOK THE VEHICLE TO A LOCAL DEALER AND THEY STATED THAT THE WHEEL BEARINGS FAILED. THE CONTACT IS IN THE PROCESS OF HAVING THE VEHICLE REPAIRED. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 62,000 AND CURRENT MILEAGE WAS 67,149.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244628October 7, 2008
SUSPENSION:REAR
TL*THE CONTACT OWNS A 2007 GMC SIERRA 3500. AFTER THE CONTACT'S SPOUSE HAD DRIVEN THE VEHICLE FOR SEVERAL HOURS, IT WOULD NO LONGER MOVE. THE VEHICLE WAS TOWED TO A DEALER AND THEY STATED THAT THE DRIVER'S SIDE REAR AXLE SEPARATED FROM THE DIFFERENTIAL AND THE SHOCK AND LEAF SPRING WERE THE ONLY PARTS HOLDING IT TOGETHER. THE CURRENT AND FAILURE MILEAGES WERE 114,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244642October 7, 2008
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2003 GMC SIERRA 2500. WHILE DRIVING LESS THAN 45 MPH, THE SPEEDOMETER DISPLAYED 120 MPH. THE CONTACT SHUT OFF THE VEHICLE AND RESTARTED IT TO SEE IF THE SPEEDOMETER WOULD RESET ITSELF. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THEY WOULD NOT PERFORM REPAIRS BECAUSE IT WAS NOT COVERED UNDER THE WARRANTY. THE FAILURE AND CURRENT MILEAGES WERE 104,571.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244526October 6, 2008
TIRES
TL*THE CONTACT OWNS A 2008 GMC SIERRA 1500. THE VEHICLE IS USED TO HAUL A TRAVEL TRAILER THAT WEIGHS 6,500 POUNDS. THE VEHICLE IS DESIGNED TO HAUL UP TO 8,500 POUNDS. THE MANUFACTURER PLACED SIZE 245/70/R17P PASSENGER TIRES ON THE VEHICLE, WHICH CAUSES THE VEHICLE TO SWERVE AND COULD POSSIBLY CAUSE A CRASH. THE VEHICLE REQUIRES MINOR TRUCK TIRES, SIZE LT245/70/R17. THE MANUFACTURER STATED THAT THE TIRES CURRENTLY ON THE VEHICLE ARE THE CORRECT SIZE; THEREFORE, THEY WILL NOT BE REPLACED BY THE DEALER. THE FAILURE MILEAGE WAS 650 AND CURRENT MILEAGE IS 3,688. UPDATED 11/12/08 *CN THE CONSUMER STATED THE TIRES WERE REPLACED. UPDATED 11/18/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10244569October 6, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE GASOLINE GAUGE ON MY 2002 GMC SIERRA PICKUP DOES NOT READ CORRECTLY AFTER IT REACHES THE 1/4 LEVEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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