GMC Sierra Complaints

15,732 consumer complaints on file.

#10249458November 20, 2008
ELECTRICAL SYSTEM
FAULTY SPEEDOMETER, READS120MPH MOST OF THE TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249114November 18, 2008
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS, ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING
TL*THE CONTACT OWNS A 2003 GMC SIERRA. WHILE DRIVING LESS THAN 10 MPH IN A BUSY PARKING LOT, THE CONTACT DEPRESSED THE BRAKE PEDAL BEFORE COMPLETING A LEFT TURN AND FELT THE BRAKES SHAKING. THE BRAKE PEDAL EXTENDED TO THE FLOOR. HE WAS ABLE TO MANEUVER THE VEHICLE TO SAFETY AND CONTINUED TO APPLY THE BRAKES. HE ALLOWED THE VEHICLE TO COAST UNTIL IT CAME TO A COMPLETE STOP. THE DEALER STATED THAT THE FAILURE OCCURRED DUE TO CORROSION OF THE BRAKE LINES. THE MANUFACTURER WOULD NOT ASSIST WITH THE REPAIRS DUE TO THE CORROSION. THE FAILURE AND CURRENT MILEAGES WERE 87,974. UPDATED 12/17/08. *LJ THE REAR MAIN SEAL WAS LEAKING OIL. THE WHEEL SPEED SENSOR WAS REPLACED, DUE TO THE ABS LIGHT ILLUMINATING. UPDATED 12/18/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10249156November 18, 2008
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
TL*THE CONTACT OWNS A 2000 GMC SIERRA K1500. WHILE ATTEMPTING TO DEPRESS THE BRAKE PEDAL AT APPROXIMATELY 4-5 MPH, THE ANTILOCK BRAKES AUTOMATICALLY ENGAGED. THIS PREVENTS THE VEHICLE FROM COMING TO A COMPLETE STOP. THE FAILURE HAS OCCURRED ON DRY PAVEMENT AND SUNNY WEATHER CONDITIONS. THE VEHICLE EVENTUALLY COMES TO A COMPLETE STOP OVER A PERIOD OF TIME. AS A RESULT, THE CONTACT RUNS THE RISK OF REAR ENDING ANOTHER VEHICLE. THROUGH RESEARCH, THE CONTACT DISCOVERED NHTSA CAMPAIGN ID NUMBER 05V379000 FOR THE SAME FAILURE. HE TOOK THE VEHICLE TO A MECHANIC AND HAD THE VEHICLE DIAGNOSED. IT WAS DISCOVERED THAT THE FRONT ABS ASSEMBLY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE CONTACT CALLED THE MANUFACTURER AND EXPLAINED THE ISSUE. GM STATED THAT HIS VIN WAS NOT INCLUDED IN THE RECALL; THEREFORE, THEY WOULD NOT BE RESPONSIBLE FOR THE REPAIRS. A MECHANIC PERFORMED THE REPAIR, BUT THE CONTACT BELIEVES THAT THE VEHICLE SHOULD HAVE BEEN INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 129,000 AND CURRENT MILEAGE WAS 133,000. UPDATED 12/30/08 *BF WHILE DEPRESSING THE BRAKE PEDAL, THE ANTI-LOCK BRAKES ENGAGED ON DRY PAVEMENT. THE PROBLEM STARTED OUT AS INCREASING IN STOPPING DISTANCE. THE CONSUMER STATED THE ANTI-LOCK BRAKES VIBRATED SO VIOLENTLY HE WAS UNABLE TO STOP THE VEHICLE. THE ONLY WAY TO STOP THE VEHICLE WAS TO PULL THE FUSE CONTROLLING THE ANTI-LOCK BRAKES. UPDATED 01/05/09. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248972November 17, 2008
ELECTRICAL SYSTEM
SPEEDOMETER , FUEL GAUGE ETC. WENT AT 93,000 MILES. GMC KNOWS OF THIS PROBLEM AND WILL ONLY FIX IT ON A LIMITED BASIS. NOT EVERY ONE WAS INFORMED OF THIS PROBLEM AND THEY WILL ONLY FIX IT IF YOU ARE UNDER 70K MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248549November 12, 2008
ENGINE AND ENGINE COOLING
I HAVE A TRUCK THAT HAS THE SAME ISSUE AS THE RECALL IN THIS RECALL NUMBER 07V521000 YET GMC DOES NOT CLAIM IT IN THE RECALL. THE ISSUE IS THAT THE RECALL IS FOR A STALLED ENGINE THAT I HAVE EXPERIENCED MANY TIMES. WHY WOULDN'T GMC COVER ALL THE VEHICLES INVOLVED. THE ENGINE HAS STALLED A NUMBER OF TIMES AT HIGH SPEEDS. I AM ABLE TO CONTROL THE VEHICLE , BUT WHEN IT HAPPENS TO MY WIFE THE BEST SHE CAN DO IS COAST TO A STOP. THIS IS CITY DRIVING SO THE FAILURE IS AN ACCIDENT WAITING TO HAPPEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248516November 11, 2008
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
#1. HVAC SYSTEM WITH A/C ON DRIVERS SIDE ( ONLY) WILL GO INTO FULL HEAT , IF YOU SHUTOFF ENGINE AND RESTART SYSTEM WILL BE FINE AGAIN FOR SOMETIME, THERE IS NO SET PATTERN AS TO WHEN THIS WILL HAPPEN SOMETIMES A DAY OR A WEEK SOMETIMES A MONTH. #2. DRIVERS SIDE WINDOW WILL NOT WORK , LIKE ABOVE SOMETIMES IT WORKS FINE THAN IT WONT WORK FOR A FEW MINUTES OR FOR A DAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248226November 10, 2008
SERVICE BRAKES, ELECTRIC
I WAS PULLED OVER BY MY LOCAL POLICE DEPARTMENT FOR DEFECTIVE BRAKE LAMPS 3 TIMES. I HAVE GONE TO MY LOCAL CHEVY DEALERSHIPS AND THEY REPLACE THE SWITCHES 4 TIMES. I THEN GOT PULLED OVER AGAIN SO I BROUGHT IT TO LEMAY BUICK AND GMC IN KENOSHA WI. THEY REPLACED THE BRAKE LAMP SWITCH 2 TIMES. WHEN YOU PUSH ON THE PEDDLE AND LET UP JUST A HAIR THE BRAKE LIGHT GO INOP. THIS IS A MAJOR CONCERN FOR ME BECAUSE I COULD GET REAR ENDED AT ANYTIME WITH NO BRAKE LIGHTS. I HOOKED UP A LIGHT ON MY DASH TO LET ME KNOW WHEN THEY ARE OR ARE NOT WORKING AT HIGHWAY SPEEDS THE LIGHTS DO NOT WORK 95% OF THE TIME GOING 70MPH AND SLOWING DOWN TO 55MPH THE LIGHTS DON'T EVEN BLINK. I TRIED CALLING GMC AND THEY SAID THERE IS NOT A PROBLEM WITH THE LIGHTS ON THESE VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248237November 10, 2008
VEHICLE SPEED CONTROL
THE SPEEDOMETER FAILED AFTER 75,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248240November 10, 2008
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I OWN A 2005 GMC SIERRA AND THE SPEEDOMETER HAS FAILED. I OWN A GPS SO I USE THIS TO HELP DETERMINE THE SPEED I AM TRAVELING. I BROUGHT MY VEHICLE INTO THE DEALER ON SEVERAL OCCASIONS AND CONTACTED GM AND THEY STATED THEY COULD NOT HELP ME THAT I WOULD HAVE TO PAY $380.00 TO GET IT REPAIRED. TWO DAYS AFTER BRINGING INTO MY LOCAL DEALER I RECEIVED A LETTER IN THE MAIL STATING THERE WAS A CLASS ACTION LAWSUIT AGAINST GM FOR DEFECTIVE SPEEDOMETERS ON CERTAIN MAKES AND MODELS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248280November 10, 2008
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2000 GMC SIERRA 1500. WHILE BRAKING AT LOW SPEEDS, THE ANTILOCK BRAKES ACTIVATE AUTOMATICALLY. THE VEHICLE WAS TAKEN TO THE REPAIR SHOP FOR A DIAGNOSTIC. A REPORT WAS FILED WITH THE MANUFACTURER AND THEY STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 05V379000 (SERVICE BRAKES, HYDRAULIC ANTI LOCK). THE CURRENT AND FAILURE MILEAGES WERE 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248354November 10, 2008
SERVICE BRAKES, HYDRAULIC
2003 GMC 1500 SERIES PICKUP TRUCK...WON'T STOP SLOW SPEED ANTI-LOCK BRAKE FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248339November 10, 2008
ELECTRICAL SYSTEM
INSTRUMENT DISPLAY PANEL SPECIFICALLY THE SPEEDOMETER IS NOW FROZEN AT 120 MPH. IT HAPPENED AT JUST UNDER 60K MILES ON THE VEHICLE. I HAD RECEIVED NOTICE THAT THEY WOULD REPAIR BUT NOW HAVE TO MANY MILES ON THE VEHICLE. THE CAP ON MILEAGE IS APPROXIMATELY 70K. IM HAPPY TO KNOW THAT THIS PART OF THE VEHICLE HAS NOTHING TO DO WITH SAFETY. GMC WANTING SOME $500 - $600. DOLLARS TO FIX THIS IS THE REAL ISSUE. THE 2004 CHEVY I OWN AS WELL DID THE EXACT SAME THING. NO PROBLEM HERE IS THERE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247867November 6, 2008
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2005 GMC SIERRA 1500. WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT RELEASED THE ACCELERATOR PEDAL IN ORDER FOR THE VEHICLE TO COAST. THE VEHICLE THEN STALLED. SHE SHIFTED THE GEAR FROM DRIVE INTO NEUTRAL AND RESTARTED THE VEHICLE. LATER THAT WEEK, THE SPEEDOMETER DISPLAYED 55 MPH WHILE THE VEHICLE WAS IN PARK. WHILE DRIVING TO HER PLACE OF BUSINESS, THE SPEEDOMETER DISPLAYED 100-120 MPH. LATER THAT DAY, THE CONTACT DROVE THE VEHICLE TO THE DEALER AND WAS INFORMED TO BRING IT BACK FOR A DIAGNOSTIC AND REPAIR. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE CURRENT MILEAGE WAS 72,500 AND FAILURE MILEAGE WAS 72,300. UPDATED 2/2/09 *CN THE CONSUMER STATED THE SPEEDOMETER BECAME STUCK AT 47 MPH AT STARTUP. THE CONSUMER STATED HE DID NOT KNOW HOW FAST HE WAS DRIVING, SINCE THE SPEEDOMETER WAS INOPERATIVE. UPDATED 02/04/09. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247896November 6, 2008
SERVICE BRAKES, HYDRAULIC
ABS BRAKES ACTIVATE INAPPROPRIATELY AT LOW SPEEDS (UNDER 10 MPH) ON SMOOTH DRY SURFACES. THIS LENGTHENS THE STOPPING DISTANCE AND CREATES THE POTENTIAL FOR A CRASH WHEN AVAILABLE STOPPING DISTANCE IS LIMITED. THE DESIGN IS FLAWED IN THAT 1) NORMAL CORROSION, EXPECTED DURING THE LIFE OF THE VEHICLE, FREQUENTLY LEADS TO THIS FAILURE OF THE BRAKE SYSTEM, AND 2) WHEN THIS NORMAL, EXPECTED CORROSION OCCURS, THE ABS SYSTEM DOES NOT 'FAIL TO SAFE', BUT INSTEAD FAILS IN A MANNER THAT REDUCES BRAKE SYSTEM PERFORMANCE AND INCREASES STOPPING DISTANCE ONCE PROBLEM BEGAN, IT HAPPENS ALL THE TIME. DEALER REMOVED THE FRONT WHEEL SPEED SENSORS FROM THE WHEEL BEARINGS, CLEANED CORROSION OFF THE MOUNTING SURFACE, AND REINSTALLED THE SENSORS. THIS IS EXACTLY THE SAME FAILURE MODE, SAME ROOT CAUSE, SAME CORRECTIVE ACTION AS DESCRIBED IN GM'S EXISTING PRODUCT SAFETY RECALL #05068C, HOWEVER GM REFUSED TO REPAIR THE VEHICLE UNDER THE TERMS OF THE RECALL BECAUSE, AS IT IS CURRENTLY WRITTEN, THE RECALL DOES NOT COVER THE SMALL NUMBER OF TRUCKS BUILT AT THE FLINT PLANT. MY VEHICLE WAS BUILT IN THE AFFECTED TIME FRAME, WITH THE SUSPECT COMPONENTS, AND EXHIBITS EXACTLY THE SAME SAFETY DEFECT AS DESCRIBED IN THE RECALL, BUT GM HAS THEIR HEAD IN THE SAND WITH REGARD TO THE FACT THAT THERE WERE A BATCH OF AFFECTED VEHICLES BUILT AT FLINT. THE RECALL NEEDS TO BE EXPANDED AND GM SHOULD BE ASSESSED PUNITIVE DAMAGES FOR THE SHAMEFUL WAY THEY ARE TREATING CUSTOMERS WHO REQUEST ASSISTANCE IN GETTING THEIR VEHICLE FIXED. I HAD THE VEHICLE REPAIRED AT MY OWN EXPENSE AND GM HAS REFUSED TO ASSIST WITH THE COST OF THE REPAIR. GM REP ACTUALLY SUGGESTED THAT I FILE THIS COMPLAINT, AS HE CLAIMED THAT HE WAS NOT EMPOWERED TO RESOLVE THE PROBLEM WITHOUT A NHTSA COMPLAINT HISTORY TO JUSTIFY ACTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247619November 3, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE INSTRUMENT CLUSTER PANEL ON MY 2005 GMC SIERRA PICK UP CONSTANTLY READS THE WRONG SPEED. AT TIMES IT REGISTERS 0 MPH WHEN IM ACTUALLY DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247423November 1, 2008
VISIBILITY, ELECTRICAL SYSTEM
2004 GMC SIERRA CREW CAB - BURNING ODOR, SOOT ON DASHBOARD, REAR WINDOWS FAIL TO OPERATE. NO BLOWN FUSES. TAKEN TO THOMPSON'S GMC DEALERSHIP IN PLACERVILLE CA FOR REPAIR ON OCTOBER 20. GM SERVICE DEPARTMENT STATES: WIRING HARNESS FOR REAR WINDOWS AND DOOR LOCKS PASSES UNDER AND RUBS AGAINST ARM OF PARKING BRAKE PEDAL, LEADING TO SHORT CIRCUIT AND FAILURE OF REAR WINDOWS. WIRING HARNESS REPLACED BY GM SERVICE DEPARTMENT. I CAN SEE THAT THE NEW WIRING HARNESS ALSO COMES INTO CONTACT WITH ARM OF PARKING BRAKE PEDAL! I HAVE THE OLD PART. CONSEQUENCES: BURNED WIRING, LOSS OF VEHICLE FOR 8 DAYS, $772.04 IN REPAIR COST. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10247339October 31, 2008
STEERING
NOTICED I STARTED TO GET A VIBRATION IN THE STEERING WHEEL, TOOK IT TO THE DEALER AND THEY INSTALLED AN TBS LUBE KIT IN THE STEERING SHAFT. ABOUT A YEAR LATER THE VIBRATION IS BACK AND WORSE THAN BEFORE, CALLED THE DEALER AND THEY TOLD ME IT WOULD COST ME 300.00 PLUS LABOR. THIS IS A KNOWN PROBLEM WITH CERTAIN YEAR GM TRUCKS, AND EVERY DAY IT SEEMS TO GET WORSE. I FEEL MY SAFETY MIGHT BE COMPROMISED, IF I CONTINUE TO DRIVE IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247375October 31, 2008
ELECTRICAL SYSTEM:WIRING, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM, TIRES, AIR BAGS
TL*THE CONTACT OWNS A 2007 GMC SIERRA 1500. WHILE DRIVING 30-35 MPH, THE AIR BAGS ON THE CEILING OF THE VEHICLE DEPLOYED WITHOUT AN IMPACT. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIR. THE FAILURE AND CURRENT MILEAGES WERE 26,146. UPDATED 11/24/08 *CN THE VEHICLE HAD AN EXHAUST LEAK, THE DRIVERS SIDE WINDOW WAS INOPERATIVE, THE WINDOW SWITCH AND CONNECTOR HAD MELTED, THE HEATER SEATS DIDNOT WORK, THE REAR TIRES WERE OUT OF BALANCE. UPDATED 11/26/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247168October 29, 2008
VISIBILITY
WHILE SLOWLY BACKING MY 2008 GMC SIERRA PICK-UP TRUCK INTO THE GARAGE, THE MIRROR SURFACE CONTACTED THE SIDE OF THE GARAGE, CRACKING THE MIRROR. INSURANCE COMPANY RECOMMENDED HAVING AN AUTO GLASS SHOP REPLACE THE MIRROR, BUT A SMALL, FLIMSY PLASTIC CLIP THAT HAD BROKEN ON THE BACK OF THE MIRROR PREVENTED THEM FROM DOING SO. CUT HAND ON BROKEN MIRROR SURFACE AFTER REMOVED BY GLASS SHOP. DEALER ESTIMATED REPAIR AT $213.02. GM CORPORATE REFUSED TO ACKNOWLEDGE DEFECT IN MIRROR BACKING CLIP AND REFUSED ANY ASSISTANCE WHATSOEVER (DISTRICT SPECIALIST LEVEL REFERRAL FROM OWNER RELATIONS CENTER. I THOUGHT THAT FLEXIBLE MIRROR ASSEMBLIES WERE SUPPOSED TO SURVIVE MINOR COLLISIONS - A PREVIOUS GM VEHICLE (BLAZER) PERFORMED ADMIRABLY IN A 25 MPH COLLISION WITH A CHROME F250 TRUCK MIRROR W/NO DAMAGE TO THE BLAZER MIRROR OR ASSEMBLY. THE GMC "PROFESSIONAL GRADE" (TERM USED VERY LOOSELY HERE) TRUCK THAT I NOW OWN WON'T EVEN STAND UP TO A MINOR CLIP ON THE SIDE OF THE GARAGE AT SLOW SPEED. ENGINEERING DEFECTS ARE 1) MIRROR ACTUATOR ASSEMBLY IS OF POOR QUALITY AND/OR WORKMANSHIP AND 2) MIRROR ASSEMBLY MOVES UP SLIGHTLY WHEN PIVOTING, WHICH PROBABLY CONTRIBUTED TO THE BREAKAGE AT SUCH SLOW SPEED (WAS SLOWLY BACKING UP AN INCLINE INTO THE GARAGE). APPARENTLY, I WAS NOT CONVINCING ENOUGH TO GM THAT THEY HAVE A PROBLEM WITH FLIMSY MIRRORS - PERHAPS NHTSA AND BBB CAN BE MORE PERSUADING. ALL I ASKED FOR WAS THAT THEY COVER THE FLIMSY PLASTIC ACTUATOR AND PART OF THE $93 LABOR QUOTED FOR THE JOB BY THE DEALER. THE MIRROR ITSELF I HAVE NO QUALMS PAYING FOR. OLD PARTS ARE AVAILABLE ON THE TRUCK - I PLAN TO DRIVE MY NEARLY NEW TRUCK "AS IS" FOR A WHILE AS A SYMBOL OF GM'S POOR QUALITY OF WORKMANSHIP AND POOR CUSTOMER SERVICE. I ALSO PLAN ON TELLING AS MANY PEOPLE AS POSSIBLE ABOUT HOW FLIMSY GM MAKES THEIR VEHICLES AND HOW NON-EXISTENT THEIR CUSTOMER SUPPORT IS. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10246474October 23, 2008
STEERING
AT ABOUT 30,000 MILES I NOTICED A CLUNKING IN MY STEERING COLUMN. I HAVE HAD THE FRONT END CHECK EVERYTHING IS TIGHT. I WAS TOLD IT IS IN THE STEERING COLUMN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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