GMC Sierra Complaints

15,732 consumer complaints on file.

#10487197December 3, 2012
SERVICE BRAKES
TL* THE CONTACT OWNS A 2001 GMC 2500 HD. THE CONTACT STATED THAT HE NOTICED A HUGE PUDDLE OF BRAKE FLUID UNDER THE VEHICLE. UPON FURTHER INSPECTION, HE WAS ABLE TO DETERMINE THAT THERE WAS A HOLE IN THE BRAKE LINE AND IT APPEARED THAT THE BRAKE LINE WAS RUPTURED. IN ADDITION, THE CONTACT STATED THAT THE FRAME WAS COMPLETELY RUSTED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSIS. THE CONTACT WANTED TO PURCHASE A STAINLESS STEEL BRAKE LINE AND INSTALL IT ON THE VEHICLE BUT HE STATED THAT IT SHOULD HAVE BEEN THE RESPONSIBILITY OF THE MANUFACTURER. THE FAILURE AND CURRENT MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486561November 30, 2012
SERVICE BRAKES
I PICKED MY STEPDAUGHTER AT SCHOOL AND AT THE STOPLIGHT TO LEAVE THE SCHOOL THERE WERE NO BRAKES. I USED THE CURB TO SLOW THE TRUCK ENOUGH TO THE LIGHTS TO CHANGE. IT WAS NOT A BUSY TIME AND STUDENTS WERE NOT PRESENT OTHERWISE THIS WOULD HAVE BEEN A DISASTER. I DROVE THE TRUCK HOME WITH FLASHERS VERY SLOWLY HOME ON A BACK ROAD DOWNSHIFTING AND RELYING IN THE ALLISON TRANSMISSION. WHEN I REACHED HOME THE LIGHT CAME ON TO SERVICE BRAKES. THAT WAS OBVIOUS ALREADY. THIS IS A 1 TON DUALLY THAT USUALLY HAULS SKID LOADS, PAVING BRICKS, ETC. I COULD NOT IMAGINE WHAT WOULD HAVE HAPPENED IF THE BRAKE LINES BLEW DURING THIS TIME. THERE IS A SMALL RUSTED PIN SIZED WHOLE IN THE FRONT BRAKE LINE THAT RUNS ON TOP OF THE TRUCK FRAME. I STILL HAVE BRAKE FLUID IN THE RESERVOIR, BUT NOT ENOUGH TO STOP THE TRUCK. THERE WAS NOT WARNING AND THOSE LINES ARE TUCKED UP ON THE FRAME OUT OF SITE FOR INSPECTION. THIS INCIDENT WENT TO FINE TO DISASTER IMMEDIATELY. WHAT WOULD HAVE HAPPENED IF THIS VEHICLE WERE TRAVELING AT 70 MPH AND NEEDED TO STOP? THIS IS FATALITY WAITING TO HAPPEN. THIS SIZE OF TRUCK WOULD HAVE KILLED ME AND ANYONE I WOULD HAVE HIT AT HIGHWAY SPEEDS. SHAME ON YOU GMC. BRAKES AND ROTORS WERE REPLACED 4 YEARS AGO. EMERGENCY BRAKE WAS REPAIRED BY GMC CERTIFIED SHOP ALSO 4 YEARS AGO DUE TO FACT THE VACUUM PLATE RUSTED OFF. THEY DID NOT INFORM ME OF ANY ISSUES OF BRAKE LINES RUSTING LIKE THIS OTHERWISE THIS WOULD HAVE BEEN REPAIRED! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486448November 29, 2012
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 GMC SIERRA 2500. THE CONTACT STATED THAT WHILE DRIVING, THE INSTRUMENT PANEL LIGHTS STOPPED ILLUMINATING. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT THAT THERE WERE NO RECALLS FOR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 63,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486266November 27, 2012
SERVICE BRAKES
I STEPPED ON THE BRAKE PEDAL TO SHIFT THE TRUCK FROM OUT OF PARK AND THE PEDAL WENT TO THE FLOOR. I GOT OUT OF THE TRUCK AND FOUND A PUDDLE OF FLUID IN THE AREA IN FRONT OF THE DRIVERS SIDE REAR TIRE. IT APPEARED AS THOUGH THE BRAKE LINE GOING TO THE BACK BRAKES RUPTURED IN THE AREA BEHIND THE GAS TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486267November 27, 2012
SERVICE BRAKES
I WAS LUCKY AND NOT MOVING WHEN THIS OCCURRED FOR THE SECOND TIME. ONCE AGAIN I WAS GETTING READY TO LEAVE IN MY TRUCK WHEN I STEPPED ON THE BRAKE PEDAL TO SHIFT OUT OF PARK AND THE BRAKE PEDAL WENT TO THE FLOOR. SHOULD I TAKE MY CHANCES ON THIS HAPPENING A THIRD TIME? PERHAPS I WON'T BE SO LUCKY AND THERE MAY BE AN ACCIDENT INVOLVED ALONG WITH POSSIBLE INJURY OR DEATH. I DID FIND A RECALL FOR TAILGATE STRAPS FOR THIS TRUCK BUT NOT FOR CORRODED BRAKE LINES THAT ARE BURSTING? I FIND THAT TO BE UNACCEPTABLE. WHAT ARE THE CHANCES OF SOMEONE DYING FROM CORRODED TAILGATE STRAPS? THIS IS AN INCREDIBLE SAFETY ISSUE AFFECTING MILLIONS OF TRUCKS AND THERE NEEDS TO BE A RECALL ISSUED TO HAVE THESE BRAKE LINES REPLACED WITH STAINLESS STEEL SO AS NOT TO HAVE THIS PROBLEM REPEATED IN THE FUTURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486179November 27, 2012
ELECTRICAL SYSTEM, INTERIOR LIGHTING
TL* THE CONTACT OWNS A 2013 GMC SIERRA 3500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE CONTACT HEARD A LOUD SLOSHING NOISE OF FUEL COMING FROM THE FUEL TANK. IMMEDIATELY WHEN THE SOUND EMITTED A VIOLENT AND FORCEFUL MOVEMENT FROM THE EXTERIOR REAR OF THE VEHICLE OCCURRED. THE CONTACT CONTINUED TO DRIVE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHICH INFORMED THE CONTACT THAT THE VEHICLE OPERATED NORMALLY. IN ADDITION, THE INSTRUMENT CLUSTER AND RADIO WOULD NOT DIM IN THE NIGHT MODE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 150. UPDATED 01/22/13*LJ THE CONSUMER ALSO STATED GM HAS A SERVICE BULLETIN OUT ON THE CONDITION THAT HAS EXISTED SINCE THE 2007 MODEL YEAR. THERE IS ALSO A NIGHT TIME LIGHTING ISSUE WITH THE INABILITY TO DIM FURTHER, THE DASH LIGHTS OR TO TURN THEM OFF COMPLETELY. UPDATED 01/24/13
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486208November 27, 2012
SERVICE BRAKES
I WENT TO PUT IT IN DR AND THE BRAKE PEDAL WENT TO THE FLOOR THE METAL LINE BLUE . THEY HAD TO REPLACE THE CALIPER TOO. IT COST ME $475.89 TO GET IT FIX. NOT HAPPY. I HAD CHEVY WITH 200,000 MILES ON IT AND NEVER REPLACE ANY BRAKE PARTS. I UNDER STAND THIS A BAD PARTS ON THE 1999 TO 2003 MODELS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10486130November 26, 2012
STEERING, SERVICE BRAKES
I STATED MY TRUCK TO WARM IT UP WHEN I GOT IN AND STARTED TO DRIVE I HAD NO POWER STEERING OR POWER BRAKES. I REVVED THE MOTOR A LITTLE AND I COULD HEAR THE POWER STEERING PUMP MAKE A NOISE AND IT STARTED WORKING. I TOOK IT TO THE DEALER WHO SAID THEY COULD NOT FIND ANYTHING WRONG. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485919November 24, 2012
SERVICE BRAKES
REPEATED BRAKE FAILURES DUE TO CORRODED BRAKE LINES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485868November 23, 2012
SERVICE BRAKES
DRIVING AT ANY SPEED WHEN APPLYING LIGHT TO MEDIUM BRAKE PEDAL (AS IF SLOWING TO EXIT INTERSTATE HIGHWAY) BRAKES BEGIN TO PULSE. IT FEELS AS IF ITS IN THE REAR BRAKE. TAKEN TO DEALER SEVERAL TIMES. THEY HAVE REPLACED THE SHOES AND DRUMS TWICE. IT LASTS 2K MILES AND STARTS ALL OVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485398November 21, 2012
SERVICE BRAKES, STEERING
VEHICLE IS A 2002 GMC HD 2500 PICKUP TRUCK WITH A DURAMAX DIESEL ENGINE, AND 5 SPEED ALLISON TRANSMISSION WHILE DRIVING ON SURFACE STREETS, THE POWER BRAKES AND STEERING BOTH WENT OUT SIMULTANEOUSLY. STOPPING REQUIRED BOTH FEET ON PEDAL, AND STEERING WAS NEARLY IMPOSSIBLE. PROBLEM TRACED TO THE "HYDROBOOST" AND THE POWER STEERING PUMP. BOTH WERE REPLACED ALONG WITH THE HIGH PRESSURE HOSE. EVIDENTLY, THE PUMP FAILED TO YIELD ANY BOOST PRESSURE, WHICH IN TURN RENDERED POWER STEELING AND BRAKES INOPERATIVE. A VERY DANGEROUS SITUATION. THE TOW TRUCK THAT RESPONDED INDICATED THAT THEY HAVE HAD MULTIPLE FAILURES OF THE SAME ITEMS (87 OT 8 GMC HD TRUCKS) AND IN BLOGS WITH OTHER GMC/CHEVY DIESEL OWNERS IT APPEARS TO BE A COMMON DEFECT. THERE WERE NO NOISES, OR OTHER INDICATOR OF PENDING PROBLEMS. CONTACT WITH THE DEALER REVEALED THAT " I SHOULD CHANGE THE PS FLUID EVERY 2 YEARS: (NOT IN THE MAINTENANCE SECTION OF OWNER MANUAL). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485248November 20, 2012
TIRES, TIRES:TREAD/BELT
TL* THE CONTACT OWNS A 2006 GMC 2500 EQUIPPED WITH BF GOODRICH MUDD KM2 TIRES, SIZE 35 12.5 R18. THE CONTACT STATED THAT THE REAR PASSENGER SIDE TIRE BLEW OUT AND DAMAGED THE REAR SQUARE PANEL AND WHEEL WELL OF THE TIRE. THE CONTACT STATED THAT THEY WERE ABLE TO PREVENT THAT THE FRONT DRIVER SIDE TIRE BLEW OUT. THE TIRES HAD PLENTY OF TREAD AND THE TIME OF THE BLOW OUT. THE CURRENT MILEAGE WAS 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485184November 19, 2012
SERVICE BRAKES
THREE MONTHS PRIOR I LOST POWER STEERING BECAUSE OF A METAL LINE LEAK. THEN COMING UP ON TRAFFIC I'M APPLYING THE BRAKES AND THE PEDAL WENT TO THE FLOOR, LUCKILY I WAS ABLE TO PULL ONTO THE SHOULDER OF THE ROAD TO AVOID AN ACCIDENT. HAD I NOT BEEN ABLE TO PULL ON THE SHOULDER MY GMC WOULD HAVE SLAMMED THE VEHICLE IN FRONT OF ME AND WOULD HAVE PUSHED THAT VEHICLE INTO THE CAR IN FRONT OF THAT ONE. HAVE NOT GOTTEN THE TRUCK BACK FROM THE SHOP YET BUT I COULD SEE BRAKE FLUID LEAKING FROM A METAL BRAKE LINE. 2005 GMC 88,000 MILES THIS IS MY FIRST GMC AND MY LAST. I THINK ALL GMC PRODUCTS SHOULD BE RECALLED AND FIXED!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485236November 19, 2012
STEERING
LOSS OF STEERING CONTROL (THREE EPISODES) : 13 NOV 2012, WHILE EXITING NB I-95 ONTO EB ROUTE 214 IN LANDOVER, MD, MY STEERING WHEEL LOCKED. MY SPEED AT THE TIME WAS APPROXIMATELY 50 MPH. I WAS ABLE TO BRAKE RAPIDLY AS THE RAMP BEGAN TO STRAIGHTEN FROM IT'S SWEEPING RIGHT CURVE. THE LOCKED STEERING WAS FORCING ME ONTO THE RIGHT SHOULDER. LUCKILY I WAS ABLE TO STOP MY TRUCK ON THE RIGHT SHOULDER BEFORE THE LOCKED STEERING FORCED ME OFF THE HARD TOP. DURING THIS EVENT, THE TRUCKS ENGINE REMAINED RUNNING AND THE IGNITION KEY STAYED TURNED ON. ONCE I WAS SAFELY STOPPED ON THE RAMP'S SHOULDER, I MADE ATTEMPTS TO TURN THE STEERING WHEEL. WITH BOTH OF MY HANDS ON THE WHEEL AND WHILE EXERTING A LOT OF UPPER BODY STRENGTH, I WAS ABLE TO BRAKE THE STEERING WHEEL FREE. YES, I DROVE THE CAR HOME FROM THAT POINT, A DISTANCE OF 16 MILES. EVERYTHING WITH THE STEERING APPEARED TO BE NORMAL, AGAIN. THIS PROBLEM APPEARS TO BE INTERMITTENT AND HAS NOW OCCURRED TO DATE, A TOTAL OF THREE TIMES. BETWEEN THE SECOND AND THIRD INCIDENT, THE TRUCK WAS TAKEN TO CAPITOL CADILLAC - GMC IN SUBURBAN MARYLAND WASHINGTON DC, FOR DIAGNOSIS OF THE PROBLEM. WHILE THE TRUCK WAS IN CAPITOLS POSSESSION, IT WAS DRIVEN 83 MILES BUT THE STEERING PROBLEM DID NOT PRESENT ITSELF. TWO DAYS AFTER RETRIEVING MY TRUCK FROM CAPITOL, THE STEERING BEGAN EXHIBITING A STRONG FEELING OF RESISTANCE AS IF IT WAS GOING TO FULLY LOCK, AGAIN. IT DID NOT HOWEVER. THE TRUCK IS SCHEDULED TO RETURN TO CAPITOL CADILLAC - GMC ON 20 NOV 2012. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485077November 18, 2012
STRUCTURE
TWO LARGE CRACKS ON DASHBOARD. ONE IS ABOVE INSTRUMENT CLUSTER HUMP AND IT'S APPROXIMATELY 5" IN LENGTH. THE OTHER IS JUST ABOVE PASSENGER SIDE AIRBAG AND THAT ONE IS APPROXIMATELY 3" IN LENGTH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484993November 17, 2012
SERVICE BRAKES
ENTERED PARKED TRUCK IN PERSONAL DRIVEWAY. APPLIED BRAKES PRIOR TO STATING AND PETAL WENT TO THE FLOOR WITH NO WARNING. OPENED HOOD AND NOTICED BIG PUDDLE OF BRAKE FLUID IN DRIVEWAY. ADDED MORE BRAKE FLUID ONLY TO SEE IT LEAK RIGHT BACK OUT ON THE GROUND. CONTACTED REPAIR STATION, HAD TRUCK TOWED. I WAS NOTIFIED BY THE REPAIR STATION THAT THERE WAS SEVERE BRAKE LINE RUST AND THEY COULD ONLY COMPLETE A PARTIAL REPAIR AT A LOCAL AREA OF THE BROKEN BRAKELINE DUE TO THE MAJOR COST INVOLVED! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10485036November 17, 2012
SERVICE BRAKES
21 YEAR OLD STEP-DAUGHTER DROVE MY TRUCK TO WORK THIS AFTERNOON, WHEN SHE WENT TO LEAVE AT THE END OF HER SHIFT, SHE STEPPED ON THE BRAKE PEDAL TO SHIFT OUT OF PARK, IT WENT ALL THE WAY TO THE FLOOR. THANKFULLY SHE WAS STILL IN HER PARKING SPACE, AND NOT OUT IN TRAFFIC ON A VERY BUSY 6 LANE ROAD. I FOUND AT LEAST ONE OF THE 2 BRAKE LINES FROM THE MASTER CYLINDER RUSTED COMPLETELY THROUGH WHERE THEY ARE CLIPPED INTO THE PLASTIC GUIDE ON TOP OF THE FRAME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484983November 16, 2012
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
I RECEIVED A LETTER FROM GENERAL MOTORS A FEW YEARS AGO ABOUT A SPEEDOMETER DEFECT. THE LETTER EXTENDED THE MANUFACTURES WARRANTY TO 7 YEARS 80,000 MILES ON THE GAUGE CLUSTER DUE TO DEFECTS. THE LETTER SAID IN BOLD UNDERLINED WORDS NOT TO BRING THE TRUCK IN IF IT IS NOT EXPERIENCING ANY PROBLEMS. IT IS NOW PAST THE EXTENDED WARRANTY AND THE SPEEDOMETER IS NOT WORKING. IT IS STUCK AT 80MPH AND WILL NOT MOVE. I TOOK IT TO THE GMC DEALERSHIP AND GM WILL NOT FIX THE UNIT SINCE IT IS TO OLD. I BELIEVE IT IS VERY DANGEROUS NOT TO KNOW HOW FAST YOU ARE GOING, THIS IS A KNOWN PROBLEM BY GM AND GM HAS NOT HAD TO HAVE A RECALL ON THE UNIT? GM SHOULD HAVE A RECALL FOR ALL THE AFFECTED CARS AND TRUCKS WITH THIS KNOWN PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484790November 15, 2012
SERVICE BRAKES
I WAS GOING THROUGH AN INTERSECTION AT ABOUT 30 MPH WHEN MY BRAKES COMPLETELY FAILED. I APPLIED MY PARKING BRAKE AND SWERVED ONTO A NEARBY LAWN JUST MISSING A CAR IN FRONT OF ME. I HAD MY VEHICLE TOWED TO A MECHANIC, WHO TOLD ME THE BRAKE LINES WERE ALL RUSTED THROUGH AND THERE WAS NO WAY THEY SHOULD HAVE BEEN THIS BAD FOR A VEHICLE THAT WAS WELL-MAINTAINED. I SUBSEQUENTLY INVESTIGATED AND FOUND THERE HAVE BEEN NUMEROUS COMPLAINTS ABOUT THIS PROBLEM. WHY HAS NOTHING BEEN DONE? MY WIFE, DAUGHTER AND I COULD HAVE BEEN KILLED. WHY SHOULD GM BE ALLOWED TO GET AWAY WITH THIS? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10484832November 15, 2012
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM, ELECTRICAL SYSTEM
HVAC SYSTEM BECAME OPERATIONAL WITH THE IGNITION TURNED OFF FOR AN UNKNOWN PERIOD OF TIME WHILE THE TRUCK WAS PARKED IN THE GARAGE. RELAY RESISTOR MODULE OVERHEATED CAUSING MELTING OF THE RESISTOR AND CIRCUIT BOARD. TRUCK CABIN AND VICINITY AROUND THE TRUCK HAD A STRONG SMELL OF BURNING PLASTIC. TRUCK CABIN FILLED WITH SMOKE. WAS ONLY ABLE TO TURN OFF THE HVAC SYSTEM AND STOP THE BURNING BY DISCONNECTING THE WIRING HARNESS. DEALER HAD TO REPLACE THE BLOWER MOTOR, RESISTOR, MODULE CONNECTOR AND RELAY. BURNING COULD HAVE CAUSED THE ENTIRE VEHICLE TO CATCH FIRE CAUSING SIGNIFICANT DAMAGE TO OTHER VEHICLES PARKED NEARBY AND THE HOUSE IN WHICH THE GARAGE WAS ATTACHED. ISSUE WAS IDENTICAL TO SCENARIO DESCRIBED IN TRANSPORT CANADA RECALL #2011074. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0

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