GMC Sierra Complaints

15,732 consumer complaints on file.

#10492032January 9, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 GMC SIERRA. THE CONTACT STATED THAT THE HEATER FAILED. THE MOTOR WOULD OPERATE BUT NO HEAT WOULD EMIT FROM THE VENTS. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE WIRING WAS OVERHEATING AND THE WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALL. THE FAILURE MILEAGE WAS 95,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491894January 8, 2013
SERVICE BRAKES
I ONLY HAD 27050 MILES WHEN BRAKE LINES, BURST LUCKILY TRAVELING ONLY 5 MPH. I HAD TO REPLACE ALL BRAKE LINES, REAR BRAKE CALIPERS. THEN AT 28,640 MILES I HAD TO REPLACE THE MASTER CYLINDER. WHAT IN THE WORLD IS GM DOING? WHAT HAPPENED TO THE QUALITY OF GM? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491437January 4, 2013
STRUCTURE, ELECTRICAL SYSTEM, ENGINE, ELECTRONIC STABILITY CONTROL (ESC)
APPARENTLY GM USES PEANUT OIL TO LUBRICATE WIRING SO THEY CAN MORE EASILY INSULATE, ETC (ACCORGING TO THE GM DEALER). THIS ATTRACTS RATS AND MICE WHICH CHEW UP THE WIRING - POTENTIALLY IMPACTING SENSORS AND OTHER ITEMS CONTROLLING CRUISE, STABILITY/TRACTION CONTROL, AND ANY NUMBER OF ELECTRICAL SYSTEMS THAT THE DRIVER MAY BE RELYING UPON FOR SAFETY. I ACTUALLY HAD MAP SENSOR WIRES CHEWED UP THAT DISABLED MY STABILITY/TRACTION SYSTEMS AND INHIBITED ENGINE PERFORMANCE. LUCKILY FOR ME IT HAPPENED IN MY DRIVEWAY RATHER THAN ON THE HIGHWAY. DEALER CLAIMS IT IS NOT WARRANTY ITEM EVEN THOUGH CAUSED BY A PROCESS THAT GM ELECTS TO USE IN BUILDING THE VEHICLE. THIS COULD IMPACT ANY/EVERY VEHICLE THAT GM BUILDS WITH USE OF PEANUT OIL (MAY INDEED BE ALL OF THEIR MODELS). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490928January 3, 2013
STRUCTURE:BODY:DOOR
I JUST READ THE SAFETY NOTICE FOR GMC 2007 YUKON INTERIOR DOOR HANDLES DELAMINATING AND CREATING SHARP CUTTING EDGES (EA 10004). THE EXACT SAME THING HAS HAPPENED ON MY 2008 GMC DENALI SIERRA (DRIVER SIDE) - I'VE SLICED MY FINGER A 3RD TIME AND AM NOW HAVING THE HANDLE REPLACED AT A COST OF $240. WHEN I CALLED GMC CUSTOMER COMPLAINT LINE THEY OFFERED NO HELP JUST EXCUSES...POOR CUSTOMER SERVICE...WOW, NO WONDER GM WENT BANKRUPT!! *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10490574December 31, 2012
ENGINE
TL* THE CONTACT OWNS A 2001 GMC SIERRA 2500 HD. THE CONTACT STATED THAT THE CRANKSHAFT POSITION SENSOR FAILED AND WAS REPLACED. SIX YEARS LATER, THE CONTACT LOCATED A RECALL FOR THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER: 07V521000 (ENGINE AND ENGINE COOLING). THE DEALER WAS CONTACTED BUT INFORMED HIM THAT HIS VIN WAS NOT INCLUDED IN THE RECALL AND HE COULD NOT BE REIMBURSED FOR THE REPAIRS. THE CONTACT CONFIRMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS 60,358 AND THE CURRENT MILEAGE WAS 82,000. UPDATED 01/30/13*LJ THE CONSUMER STATED THAT THE ENGINEWOULD TURN OFF UNEXPECTEDLY, IT WOULD RESTART AFTER A PERIOD OF TIME. IT HAS SHUT OFF AT FREEWAY SPEED, CITY TRAFFIC, AND WHILE PARKING. UPDATED 1/31/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490596December 31, 2012
SERVICE BRAKES
I WAS IN A DRIVEWAY AND ATTEMPTED TO STOP TO TURN ONTO THE MAIN ROAD, WHEN I PRESSED THE BRAKES THEY WENT TO THE FLOOR. I USED THE PARK BRAKE TO STOP AND RETURNED HOME. I FOUND THE LEAK, IT IS ON THE BRAKE LINE WHERE A GROUP OF FOUR LINES RUN ALONG THE FRAME UNDER THE DRIVERS SEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489497December 21, 2012
POWER TRAIN
TRANSMISSION LINES LEAKING AROUND CRIMPED PART OF LINE. RESEARCHING THIS ISSUE ONLINE,MANY GMC/GM VEHICLES ARE HAVING THIS ISSUE. THERE SHOULD BE AN EFFORT BY GM TO INSTALL BETTER LINES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489336December 20, 2012
VISIBILITY/WIPER
YOU TURN ON THE WIPERS AND THEY DON'T WORK OR START AND THAN STOP TO WHICH YOU MUST GET OUT OF THE TRUCK AND GIVE A PULL ON THE WIPER ARM TO GET IT STARTED AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489345December 20, 2012
ENGINE
EXHAUST MANIFOLD BOLTS FRONT AND BACK ON BOTH SIDES BROKE OFF , THIS IS COMMON PROBLEM ON THIS TRUCK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489378December 20, 2012
STRUCTURE:BODY
EXTERNAL LEFT REAR DOOR HANDLE PULLED OFF WHEN SIMPLY OPENING THE DOOR 11/15/2010. EXTERNAL LEFT FRONT DOOR HANDLE PULLED OFF WHEN SIMPLY OPENING THE DOOR 12/15/2012. TWO DOOR HANDLES POP OFF ON A NEW VEHICLE NOT A DEFECT? SAME FLIMSY PLASTIC FASTENER ATTACHMENT BROKEN IN BOTH CASES. GOOGLE SEARCH INDICATES THIS IS A COMMON DEFECT EXPERIENCED BY NUMEROUS OWNERS THAT GMC AND CHEVROLET WILL NOT ADMIT TO. THE GMC DEALER EVEN ACKNOWLEDGED IT'S A DEFECT! REPAIR COST - $300/HANDLE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10489141December 18, 2012
SERVICE BRAKES
ON 12/14/2012. I ENTERED A CONTROLLED INTERSECTION, WENT TO APPLY BRAKES AND BRAKE PEDAL WENT TO FLOOR. TRUCK STOPPED, BUT I NEEDED TO APPLY A LOT OF PRESSURE. CHECKED BRAKE FLUID AND FOUND IT WAS A PINT LOW. ADDED BRAKE FLUID, BUT BRAKE PEDAL STILL NEEDED TO BE PUSHED TO FLOOR TO STOP VEHICLE. BROUGHT TRUCK TO MECHANIC ON 12/18/12. THEY PUT TRUCK ON LIFT, FOUND ENTIRE BRAKE SYSTEM WAS CORRODED. THE BACK PLATE WAS ALSO CORRODED. TO REPAIR, ALL BRAKE LINES, BOLTS NEED TO BE REPLACED, AS MANY PARTS HAVE RUSTED AWAY COMPLETELY. ESTIMATE IS OVER $4,000 TO REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488732December 13, 2012
SERVICE BRAKES
I WAS APPROACHING A ONE LANE COVERED BRIDGE ON THE WAY HOME FROM WORK AND ANOTHER APPROACHING VEHICLE FAILED TO YIELD. I MADE AN EMERGENCY STOP BY PRESSING FIRMLY ON THE BRAKES. BRAKE PEDAL WENT RIGHT TO THE FLOOR. I HAD TO QUICKLY USE MY FOOT OPERATED EMERGENCY/PARKING BRAKE TO STOP FROM HAVING A HEAD ON COLLISION. I HAD TO PAY CLOSE TO $1200 TO HAVE THE ENTIRE BRAKE LINE SYSTEM REPLACED DUE TO SEVERE RUST OF THE BRAKE LINES. I AM VERY FORTUNATE THAT THIS TURNED OUT THE WAY IT DID. MY LIFE AND THE LIVES OF OTHERS ARE BEING ENDANGERED BY GM NOT USING A MATERIAL THAT IS RESISTANT TO CORROSION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488737December 13, 2012
SERVICE BRAKES
I WAS EXITING MY DRIVEWAY, WHICH IS VERY STEEP,THE BRAKE PEDAL WENT TO THE FLOOR WITH NO WARNING,LAMPS OR OTHERWISE. MY VEHICLE SURGED ACROSS BOTH LANES AND WOUND UP IN THE WOODS. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10488126December 12, 2012
FUEL/PROPULSION SYSTEM, FUEL SYSTEM, DIESEL
NOTICED SOMETHING LEAKING UNDER TRUCK IN FRONT OF FUEL TANK. FUEL LINE LEAKING AT CONNECTIONS ABOVE FUEL COOLER (LINES LOOK GOOD BUT ALL CONNECTIONS ARE BADLY RUSTED) DEALER WANTS $1,700.00 TO REPAIR, SAYS THERE IS NO RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487941December 11, 2012
SERVICE BRAKES
I PURCHASED THE 2006 2500HD DIESEL PICKUP NEW. THE TRUCK HAS HAD POOR BRAKING SINCE NEW AND THE DEALER HAS ALWAYS SAID IT FUNCTIONS NORMALLY. I HAVE HAD THE DEALER DO ALL THE MAINTENANCE ON THE TRUCK OTHER THAN OIL AND FILTER CHANGES. THE UNDERCARRIAGE OF THE TRUCK INCLUDING ALL LINES, BRAKES ROTORS, HUBS HAS BEEN RUSTING SINCE NEW. THE UNDERSIDE OF THE TRUCK LOOKS LIKE A 20 YEAR OLD PLOW TRUCK. ON 12-6-2012 I WAS DRIVING ON THE HIGHWAY IN TRAFFIC AND THE EXPERIENCED A COMPLETE BRAKE FAILURE. SOME HOW I DID NOT HIT ANYTHING AND WAS ABLE TO GET TO THE SHOULDER AND COAST TO A STOP (VERY LUCKY IN N.J. TRAFFIC). THE BRAKE LINES BLEW THE TRUCK WAS TOWED BACK TO THE DEALER AND THEY FIND THE LINES ARE GONE AS WELL AS THE ROTORS THAT THEY REPLACED ABOUT 2 YEARS AGO. THE PADS ARE STILL IN GREAT SHAPE BUT THE ROTORS ARE RUSTED BEYOND USABILITY. LOOKING INTO THIS I FIND I AM NOT ALONE AND WOULD LIKE TO KNOW IF I CAN GET INFO ON THE ISSUE INCLUDING, IS THE PROBLEM FIXED IN THE NEW TRUCKS AND IS COMPENSATION AVAILABLE AS THE TRUCK IS ON ITS WAY TO THE RUST GRAVE YARD WITH THE SHEET METAL RUSTING FROM THE UNDERSIDE ALSO. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487827December 10, 2012
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:MOUNTING
TL* THE CONTACT OWNS A 1999 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, HE HEARD AN ABNORMAL NOISE IN THE DRIVE SHAFT. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE THE CONTACT WAS INFORMED THAT THE FUEL TANK STRAPS WERE FRACTURED. BOTH STRAPS WERE REPLACED. THE DEALER AND MANUFACTURER WERE NOTIFIED BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 101,000. UPDATED 1/17/13 *CN THE CONSUMER STATED THE REAR FUEL STRAP HAD BROKEN AND WAS RUBBING AGAINST THE DRIVE SHAFT. THE FRONT STRAP WAS RUSTED, BUT NOT BROKEN. BOTH WERE REPLACED AT HIS EXPENSE. UPDATED 01/24/13
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487673December 7, 2012
LATCHES/LOCKS/LINKAGES
TL* THE CONTACT OWNS A 2008 GM SIERRA 1500. THE CONTACT STATED THAT THE DOOR LOCKS BECAME INOPERABLE. THE CONTACT WAS NOT ABLE TO EXIT THE VEHICLE AS A RESULT. THE CONTACT WAS ABLE TO EXIT THE VEHICLE ONCE A PASSENGER OPENED THE DOOR FROM THE EXTERIOR OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE PROBLEM WAS A COMMON AND THAT THEY WERE WORKING TO FIND A REMEDY FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 65,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487416December 5, 2012
SERVICE BRAKES
BRAKE LINES RUSTED THROUGH. ALL BRAKE FLUID LEAKED OUT. NO BRAKE SYSTEM INCLUDING EMERGENCY BRAKE FAILED. HAD TO STOP VEHICLE AGAINST CURB SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487473December 5, 2012
ENGINE
TL* THE CONTACT OWNS A 2004 GMC SIERRA 2500 HD. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS HE WOULD HEAR A LOUD NOISE COMING FROM THE ENGINE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE THE CONTACT WAS ADVISED THAT THE MANIFOLD BOLTS WERE FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE CONTACT ALSO NOTICED THAT THE INSTRUMENT CLUSTER FAILED AND HE WAS UNABLE TO DETERMINE WHAT SPEED HE WAS TRAVELING, HOW MUCH FUEL WAS IN THE VEHICLE, ETC. THE VEHICLE WAS TAKEN FOR INSPECTION WHERE THE CONTACT WAS ADVISED THAT THE CLUSTER WIRING FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED HOWEVER, THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 50,000. THE CURRENT MILEAGE WAS APPROXIMATELY 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10487149December 3, 2012
FUEL SYSTEM, GASOLINE, SERVICE BRAKES
TWO THINGS STARTED TO HAPPEN 1. THE TRUCK WHEN COMING TO A STOP OF A SPEED OF LESS THEN 25 MPH STARTED TO LOSE ITS BRAKES AND FEEL SPONGY. THIS CONTINUED UNTIL I GOT IT IN THE SHOP WHICH WAS ABOUT TWO DAYS. 2. THE TRUCK STARTED TO RUN VERY ROUGH AND THE ENGINE LIGHT WAS COMING ON AT THE SAME TIME AS WELL. AFTER I GOT IT IN THE SHOP AND THEY GOT IT UP ON A LIFT THEY FOUND THAT ALL OF THE BRAKE LINES AND FUEL LINES WERE ALL MOST RUSTED THROUGH AND STARTING TO LEAK. THEY HAD TO REPLACE ALL OF THE BRAKE LINES, FUEL LINES AND SINCE THEY HAD THE FUEL TANK DOWN THEY REPLACED THE FUEL PUMP BECAUSE THEY FOUND RUST AND DIRT IN THE OLD PUMP. THE SHOP MECHANIC SAID THE LINES WERE READY TO FAIL AT ANY MOMENT. THE CHEVY DEALER I BOUGHT THE TRUCK OFF OF JUST FOUR MONTHS EARLY HAD JUST INSPECTED IT AND HAD SEEN THE RUSTED LINES AND EVEN REPAIRED A PIECE OF ONE OF THE FUEL LINES BUT LEFT THE REST GO TO FAIL DOWN THE ROAD, THEY GAVE ME LITTLE TO NO HELP. THIS IS A HUGE PROBLEM, DANGEROUS AS WELL AS VERY EXPENSIVE ONE AND NEEDS LOOKED INTO. IS THERE ANY HELP I CAN GET FOR THIS PROBLEM?? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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