GMC Sierra Complaints

15,732 consumer complaints on file.

#10678363January 22, 2015
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2012 GMC SIERRA 2500. THE CONTACT STATED THAT THE VEHICLE STALLED WHEN TURNING THE KEY IN THE IGNITION SWITCH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676943January 21, 2015
VEHICLE SPEED CONTROL, EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2013 GMC SIERRA. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT, THE HEADLIGHTS SEIZED AND THE VEHICLE FAILED TO ACCELERATE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676951January 21, 2015
STRUCTURE
2010 GMC SIERRA CREW CAB PICK UP TRUCK. DASH PANEL CRACKED ON UPPER RIGHT CORNER OF PASSENGER SIDE AIR BAG. UPPER LEFT CORNER CRACKED A COUPLE OF WEEKS LATER. GMC REFUSES TO ADMIT THAT THERE'S A PROBLEM EVEN THOUGH THE CRACKED DASH PANELS HAVE BEEN DOCUMENTED ON SEVERAL DIFFERENT MESSAGE BOARD AND FACEBOOK GROUPS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10677147January 21, 2015
EXTERIOR LIGHTING
THE HEADLIGHTS DO NOT LIGHT THE ROAD. NO LIGHT ON THE SIDE OF ROAD. I HAVE MISSED MY DRIVEWAY AND CAME VERY CLOSE TO DRIVING INTO A DITCH. WHEN DRIVING DOWN OR UP GRADES THE ROAD IS IN COMPLETE DARKNESS. I HAVE GAVE GM A YEAR TO FIX THE SAFETY ISSUE BUT THEY DO NOTHING IS CORRECT THE PROBLEM. WHEN RAINING THE PROBLEM IS TEN TIMES GREATER. THIS TRUCK SHOULD NOT BE DRIVEN AT NIGHT, PEOPLE WILL GET INJURED OR KILLED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676729January 20, 2015
LATCHES/LOCKS/LINKAGES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2014 GMC SIERRA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE FOUR DOORS UNLOCKED INDEPENDENTLY. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 13,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676277January 18, 2015
POWER TRAIN, FUEL/PROPULSION SYSTEM
THE TRUCK WAS AVERAGING ABOUT 20 MPG BUT SHIFTING ERRATICALLY LIKE IT COULDN'T DECIDE WHAT GEAR TO BE IN. AFTER USING THE 4WD THE FIRST TIME THE MPG DROPPED OFF TO ABOUT 17 AND HAS BEEN DECLINING STEADILY CURRENTLY I GET 14 TO 15 MPG AND DRIVE 150 MILES PER DAY MOSTLY HIGHWAY. I HAVE TAKEN IT BACK TO THE DEALER TWICE THEY SAID THE COMPUTER COULDN'T GET USED TO MY DRIVING STYLE AND REPROGRAMMED THE COMPUTER. WHEN I TOOK IT BACK ABOUT THE MILEAGE A GUY CAME OUT AND SAID HE COULD TELL IF SOMETHING WAS STUCK AND SWITCHED THE 4WD A FEW TIME AND SAID IT WAS FINE. MY MPG IS GETTING WORSE AND IT SLAMS IN AND OUT OF GEAR 2-3 TIMES IN A MATTER OF SECONDS WHILE SUSTAINING A STEADY HIGHWAY SPEED ON A FLAT SURFACE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676298January 18, 2015
SERVICE BRAKES
WHILE DRIVING ON PUBLIC 4 LANE HIGHWAY AND COMING TO A YELLOW LIGHT I APPLIED THE BRAKE PEDAL AND THE PEDAL INSTANTLY WENT TO THE FLOOR. I TRIED TO PUMP THE PEDAL IN A PANIC AND STILL HAD NO EFFECT ON STOPPING THE TRUCK. I DOWNSHIFTED IN TO 1ST GEAR MANUALLY TO USE ENGINE BRAKING AND SLAMMED MY EMERGENCY TO THE FLOOR. THE TRUCK WAS UNABLE TO COMPLETE THE STOP IN WHICH IN HAD MORE THAN 300 FT TO DO SO AND I PRECEDED THROUGH WHAT HAD BECOME A RED LIGHT. THIS INCIDENT HAPPENED VERY LATE AT NIGHT SO THANKFULLY THERE WERE NO OTHER VEHICLE GOING THROUGH THE INTERSECTION. I HAD A FRIEND ESCORT ME THE MILE LEFT TO MY HOUSE VIA HIS TRUCK AND TOW STRAP AND MY EMERGENCY BRAKE AS MY ONLY BRAKE NOT TO HIT THE BACK OF HIS TRUCK. NOW UPON VISUAL INSPECTION OF ALL MY BRAKE AND FUEL LINES THEY ARE COMPLETELY RUSTED AT MULTIPLE SPOTS THROUGHOUT THE FRAME CHANNEL AND REAR AXLE AREA. THE BURST LOCATION HAPPENED JUST AT THE BACK OR DRIVERS DOOR EDGE TO THE FRONT OF THE L/R WHEEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676235January 17, 2015
EXTERIOR LIGHTING
HEADLIGHTS ARE VERY DIM. LIKE HAVING NONE AT ALL. HIGH BEAMS ARE USELESS. I ACTUALLY HAD TO FOLLOW OTHER VEHICLES LIGHTS TO KEEP FROM RUNNING OFF THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672892January 16, 2015
ENGINE, POWER TRAIN, ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING CHECK ENGINE LIGHT, SERVICE STABILITRAC AND SERVICE TRACTION CONTROL ON INFORMATION CENTER, FOLLOWED BY A REDUCED POWER NOTIFICATION. THIS CLEARS AND OCCURS WITHOUT WARNING RENDERING THE MV NEAR USELESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10673115January 16, 2015
EXTERIOR LIGHTING
THE HEADLAMPS ARE TOTALLY INADEQUATE FOR NIGHT DRIVING THUS PRODUCING A VERY SIGNIFICANT SAFETY ISSUE . THERE IS ZERO LIGHTING ON BOTH SIDES ON LOW BEAM AND VERY POOR DOWN ROAD VISION ON HIGHBEAM. THERE ARE MANY COMPLAINTS ON LINE AND THEY ARE ALL WITH THE SAME ISSUES. IT HAS TO DO WITH THE CHEAP ONE BULB LENS SYSTEM WITH A SHUTTER ON THE LENS. HAVE COMPLAINED TO DEALER WHO ACKNOWLEDGED THERE IS A PROBLEM AND TO GM WHO REFUSES TO ACKNOWLEDGE THERE IS A PROBLEM . GM RESPONSE TO ME WAS THE LAMPS WORK AS DESIGNED AND I RESPONDED THAT IS EXACTLY THE PROBLEM, THE DESIGN WHICH PRODUCES VERY DANGEROUS DRIVING CONDITIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672678January 15, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2008 GMC SIERRA. WHILE DRIVING AT APPROXIMATELY 30 MPH, THE CONTACT HEARD A TICKING NOISE AND THE BRAKES FAILED TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE BRAKES FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 14V459000 (SERVICE BRAKES, AIR) HOWEVER, THE PARTS NEEDED TO DO THE REPAIR WERE NOT AVAILABLE. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672869January 15, 2015
EXTERIOR LIGHTING
THE HEADLIGHTS ON THIS $50K TRUCK ARE JUST PLAIN UNACCEPTABLE! FINALLY TOOK IN TO THE DEALER AS THE BRIGHTS WERE "RACCOON HUNTING" BUT THE DIM SETTING IS ALMOST NO LIGHT AT ALL. LIVING IN A RURAL AREA, I HAVE TO DECREASE MY SPEED TO NEARLY A CRAWL IN ORDER TO WATCH FOR OBSTACLES IN THE ROADWAY OR FOR WILDLIFE. I'VE OWNED 6 GMC VEHICLES (SIERRA OR YUKON) SINCE 2000 AND NONE OF THEM HAD THE POOR AND DANGEROUS LIGHTING THAT THIS 2014 SIERRA HAS. WHEN THE DEALER ADJUSTED, THE DIMS ARE NOW POINTING DOWN TO THE ROAD ABOUT 30' FROM THE BUMPER AND THE HIGH BEAMS ARE BOTH POINTING AT THE MIDDLE OF THE ROAD ABOUT 75-100' WITH NO LATERAL LIGHTING AT ALL. IT'S SO BAD, I HAVE TO MAKE WIDE TURNS TO LIGHT UP THE DRIVEWAYS OR STREETS I'M TURNING INTO TO KEEP FROM RUNNING INTO DITCHES OR MISS THE TURN ALL TOGETHER. ON A 55MPH STRAIGHT ROAD, YOU CAN OUT RUN YOU LIGHTS! THE FOGS HELP THE LATERAL VISION A TINY BIT BUT THEY ARE NOT ALL THAT GOOD EITHER. GMC NEEDS TO ADDRESS THIS OR RISK PAYING OUT ON A BIG LAWSUIT OVER SOMEONE GETTING BADLY INJURED OR WORSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672883January 15, 2015
SERVICE BRAKES
BRAKE LINE RUSTED THRU CAUSING THE TRUCK TO LOSE BRAKES ENTIRELY. THIS VEHICLE HAS NEVER BEEN OUT OF FLORIDA, AND I AM THE ORIGINAL OWNER SINCE NEW. NEVER DRIVEN ON SALTY WINTER ROADS OR SNOW. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10672449January 14, 2015
ELECTRONIC STABILITY CONTROL (ESC)
I AM HAVING SERIOUS PROBLEMS WITH THE STABILITRAK ELECTRONIC STABILITY CONTROL SYSTEM. WHENEVER IT GETS COLD ( BELOW APPROX. 38 DEGREES) THE STABILITRAK SYSTEM MALFUNCTIONS. EVEN IF I TURN IT OFF IT STILL AFFECTS THE PERFORMANCE OF THE ENGINE (LOW SPEED, ENGINE HESITATING). THE TRUCK RUNS FINE IN WARMER WEATHER JUST CRAPS OUT WHEN ITS COLD. I SEE THAT THERE ARE MANY OTHER INSTANCES OF DISTRESSED DRIVERS WHO ARE HAVING THEIR 'TRAC ' 'STAB, ABS LIGHT AND ENGINE LIGHTS EITHER GOING ON ONE AT A TIME OR SIMULTANEOUSLY BECAUSE OF THIS SYSTEM. THIS IS A STUPID SYSTEM THAT NEEDS TO BE REDESIGNED OR ELIMINATED ALL TOGETHER. IN ANY EVENT I DON'T FEEL AS THOUGH I SHOULD BE THE ONE TO PAY FOR THE MANUFACTURES MISTAKES IN DESIGN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672331January 13, 2015
STEERING, POWER TRAIN
MY VEHICLE STARTED WITH A VIBRATION ON OR AROUND 12,000 MILES. THE VIBRATION SLOWLY INCREASED AS TIME WENT ON. I MADE APPOINTMENT WITH THE DEALERSHIP WHERE THE VEHICLE WAS PURCHASED.(CAPITALAND MOTORS) AT THIS TIME THE VIBRATION WAS STRONG ENOUGH TO VIBRATE THE BACK WINDOW. IT WOULD START AT 30MPH AND GET WORSE AT 45MPH. THE MECHANIC CHECKED BALANCE AND ROAD FORCE THE TIRES. BUT TOLD ME THAT THE VIBRATION WAS NORMAL AND HE COULD FIX MY BACK WINDOW. I CALLED GMC AND FILED A COMPLAINT. THEY TOLD ME TO TAKE IT TO ANOTHER DEALERSHIP. I DID ON 11/25/14. THIS TIME I TOOK IT TO GOLDSTEIN BUICK-GMC. THEY COULD FEEL THE VIBRATION IN THE STEERING WHEEL AND SEAT. THEY CHECK TIRES AGAIN. THEY FELT IT WAS THE TIRES AND WANTED ME TO BUY NEW ONES. TOLD ME THE TIRES WERE NOT UNDER WARRANTY. THAT DAY I CALLED GOODYEAR AND FOUND OUT MY TIRES WERE UNDER WARRANTY, THEY WOULD BE PRORATED. GOODYEAR CHECK MY TIRES AND THEY ARE FINE. AT THIS TIME NO ONE CAN FIND THE PROBLEM AND I FEEL IT HAS BECOME A SAFETY ISSUE. THE VIBRATION IS REALLY STRONG AND GETTING WORSE AND THEY HAVE NO ANSWER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672150January 13, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2003 GMC SIERRA 2500. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT NOTICED EXCESSIVE FUMES COMING FROM THE EXHAUST OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT FOUR FUEL INJECTORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, HOWEVER, THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 118,736.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10672170January 13, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2003 GMC SIERRA 1500. WHILE DRIVING 40 MPH, THE CONTACT'S VEHICLE CRASHED INTO THE PASSENGER SIDE OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED INJURIES TO THE FACE, KNEE, AND BACK THAT REQUIRED MEDICAL ATTENTION. IN ADDITION, THE PASSENGER SUSTAINED HIP AND SHOULDER INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 177,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10671883January 12, 2015
SERVICE BRAKES
WHILE TRAVELING IN MY 2003 GMC SIERRA TRUCK AT APPROXIMATELY 45 MPH I STEPPED ON THE BRAKE PEDAL TO STOP AT A STOP SIGN AND THE PEDAL WENT 3/4 OF THE WAY DOWN TO THE FLOOR, THEN THE BRAKE LIGHT CAME ON AND THE TRUCK DID NOT STOP AS QUICKLY AS IT USUALLY DOES ( GLAD I WAS NOT GOING ANY FASTER) . UPON CHECKING THE TRUCK IT WAS DISCOVERED THAT THE FRONT DRIVERS SIDE STEEL BRAKE LINE HAD A HOLE IN IT DUE TO CORROSION AND THERE WAS NO BRAKE FLUID IN THE MASTER CYLINDER . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671933January 12, 2015
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
DISCOVERED UNDERCARRIAGE FRAME MAJOR RUSTING, ENTIRE UNDERCOATING PEELED AND CRACKED AWAY IN OVER 70% OF IRON/STEEL STRUCTURE, MAJOR RUST IS VISUAL ON ALL BOLTS CONNECTED TO SUSPENSION AND FRAME. GMC CHAT RAN MY V.I.N. AND INDICATED IT WAS MANUFACTURED IN MEXICO. GMC CORPORATE CHAT CLAIMS THAT MY ISSUE NEEDS TO BE TAKEN UP WITH THE DEALERSHIP AND TO CHECK INTO THE STATE'S OF NH LEMON LAW. NH DEALERSHIP CLAIMS A RECENT BULLETIN ALLOWS THEM TO BUFF THE FRAME DOWN AND REAPPLY UNDERCOATING WHICH THEIR DEALERSHIP IS NOW EQUIPPED WITH. DEALERSHIP CLAIMS THE WARRANTY THEREAFTER WOULD BE 3 YEARS/36,000 MILES. ALL WARRANTY INFORMATION IN GMC WARRANTY BOOKLET ONLY INDICATES BODY SHEET METAL AT 3 YEARS/36,000 MILES FOR RUSTING, PITTING AND PEELING OF UNDERCOAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671688January 11, 2015
SERVICE BRAKES
DRIVING ON WEST STONE DRIVE KINGSPORT, TN, A VEHICLE CUT ME OFF TRYING TO GET THRU A TRAFFIC LIGHT, I LOCKED MY BRAKES DOWN HARD AS I COULD, I COULD FEEL THE ABS SYSTEM WORKING, I WAS ABLE TO STOP ABOUT 12 INCHES FROM THE OTHER VEHICLE. WHEN I PULLED OUT AFTER THE LIGHT CHANGED TO GREEN, I WAS TRAVELING DOWN A SLIGHT GRADE, DEPRESSING MY BRAKE PEDAL LIGHTLY, THE PEDAL WENT ALL WAY TO THE FLOOR BOARD.. I TOOK THE TRUCK TO A LOCAL SHOP TO HAVE IT CHECKED, ONE OF THE BRAKE LINES BEHIND LEFT FRONT WHEEL HAD RUPTURED. WHEN THE MECHANIC STARTED THE REPAIRS, HE CALLED SAID ALL LINES ON THIS TRUCK WERE EXTREMELY RUSTY, (HE ASKED WHAT I WANTED TO DO) I SAID FIX IT RIGHT. IN MAKING THE REPAIRS ALL LINES WERE REPLACED.. I HAVE PICTURES OF ALL LINES THAT CAN BE SENT. I ALSO HAVE ALL OF THE BRAKE LINES THAT CAN BE LOOKED AT AND OR ANALYZED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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