GMC Sierra Complaints

15,732 consumer complaints on file.

#10681664February 6, 2015
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
IN VERY COLD WEATHER, THE SHIFTER STICKS AND WILL NOT MOVE TO SHIFT IN ANY GEAR. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681687February 6, 2015
SERVICE BRAKES
MY 15 YEAR OLD SON DRIVING WITH ME IN THE PASSENGER SEAT HE HAS A LEARNERS PERMIT APPLYS THE BRAKE AND IT WENT TO THE FLOOR NOT BEING ABLE TO STOP PROPERLY SWERVES AND AVOIDS A COLLISION WITH LIMETED BRAKES I TOOK OVER AND MADE IT HOME BUY THE TIME I GOT HOME I HAD NO BRAKES AND NO BRAKE FLUID I WAS RELEIVED TO MAKE IT. I WORK ON CARS FOR A LIVING AND NEVER REPLACED BRAKELINES DO TO RUSTING OUT. THERE WILL BE A FATALITY IF GM DONT FIX THERE PROBLEM. I DONT LIVE IN WHERE IT SNOWS VERY OFTEN MY COUNY HAS 2 SALT TRUCKS AND MY ROADS I DRIVE DONT GET SALT ,WE HAVENT GOT SNOW BESIDES A DUSTING IN THREE YEARS. SO TO SAY ITS TRUCKS IN THE NORTH IS A FALSE STATEMENT. I BOUGHT A SS AFTERMARKET BRAKE LINE SET I WILL INSTALL IT MYSELF . I KNOW IT WILL BE LABOUR EXTENSIVE BUT IT HAS TO BE DONE THANKS FOR LETTING ME VENT THANKS TO YOU YOU FOR READING MY COMPLAINT. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681745February 6, 2015
UNKNOWN OR OTHER
ON 12/12/14, MY HUSBAND CAME HOME AT APPROXIMATELY 2:00 PM AND APPROXIMATELY AN HOUR THE GARAGE WAS ON FIRE AND FIRE APPEARS TO HAVE STARTED IN THE TRUCK. GM CAME OUT AND INVESTIGATED WITH USAA BUT SINCE THERE IS NOTHING LEFT OF THE TRUCK THE CAUSE IS UNDETERMINED. THE ENTIRE HOUSE IS A TOTAL LOSS. THERE IS NO ROOF LEFT TO TRUCK. GM TRYING TO BLAME ON A REFRIDGERATOR CORD OR CORD IN WORKSHOP OR SPRINKLING SYSTEM. *JS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10681794February 6, 2015
EXTERIOR LIGHTING
HEADLIGHTS DO NOT PROVIDE ADEQUATE ILLUMINATION FOR NIGHT DRIVING. SHOULD BE CONSIDERED A SAFETY HAZARD TO OCCUPANTS AND OTHERS ON THE ROAD. POOR DESIGN AND/OR SPECIFICATIONS ON GM'S PART TO ALLOW THE USAGE OF THIS HEADLAMP CONFIGURATION ON ANY VEHICLE ON THE ROAD TODAY. THIS ISSUE NEEDS TO BE ADDRESSED AND RESOLVED ASAP. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681860February 6, 2015
POWER TRAIN
WHILE DRIVING ON HIGHWAY, TRANSMISSION SHIFTS HARD TO HIGHER GEAR. THIS STARTED ALL OF A SUDDEN WILL TAKE TO DEALERSHIP. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681397February 5, 2015
SERVICE BRAKES
CAME TO INTERSECTION FOR TURN, BROKE AND PEDAL WENT TO FLOOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681439February 5, 2015
TIRES, TIRES:TREAD/BELT
FIRST INCIDENT -BFGOODRICH MUD TERRAIN KM2 TIRE TREAD SEPARATED FROM TIRE CAUSING DAMAGE TO RUNNING BOARD ON RIGHT FRONT. WAS ON INTERSTATE GOING ABOUT 55 MPH. SECOND INCIDENT- 1 OF ORIGINAL SET OF 4 IS NOW ON BACK AGAIN ON INTERSTATE GOING APPROXIMATELY 65 MPH TIRE SEPARATED AND CAUSED DAMAGE TO RIGHT FENDER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681638February 5, 2015
EXTERIOR LIGHTING
OPERATED TRUCK FOR THE FIRST TIME IN A RURAL AREA AT NIGHT YESTERDAY. LOW BEAMS PROVIDE INADEQUATE LIGHT BRIGHTNESS AND REACH. NO APPROPRIATE LATERAL LIGHTING. ONCOMING TRAFFIC "WASHED OUT" MY LIGHTING. CAN NOT EXCEED 30MPH WITHOUT JEOPARDIZING SAFETY. THESE HEADLAMPS ARE DANGEROUS ON LOW BEAM. HIGH BEAMS WERE SUFFICIENT. THE LIGHTS ARE A HAZARD TO THE TRAVELING PUBLIC AT LARGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681297February 4, 2015
SERVICE BRAKES
SUBURBAN IS EXTREMELY DIFFICULT TO STOP OR WILL NOT STOP AT STOP SIGNS. PEDAL GOES TO THE FLOOR FOR EMERGENCY STOPS ON HIGHWAY AND GOING DOWN HILLS. BRAKE PEDAL IS VERY SOFT. ABS SYSTEM ACTIVATES AT SLOW SPEEDS AND/OR MAY PULL VEHICLE VERY HARD TO THE LEFT. NHTSA RECALL ISSUED FOR THIS PROBLEM ONLY IN CERTAIN NORTHERN STATES BUT NOT IN WASHINGTON STATE WHERE WE HAVE HIGH CORROSION FROM NATURAL OCEAN AIR AND EXTREME WINTER MOUNTAIN DRIVING WITH DEICERS. THOUGH BRAKES HAVE BEEN REPEATEDLY SERVICED SINCE NEW THIS SAFETY PROBLEM PERSISTS AND IS GETTING WORSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681323February 4, 2015
EXTERIOR LIGHTING
THIS IS MY FIRST TIME TO HAVE A VEHICLE WITH PROJECTOR HEADLIGHTS. THEY DO NOT LIGHT UP THE SIDES OF ROAD, AND ARE NOT VERY BRIGHT IN DIM OR HIGH BEAM. THIS IS NOT VERY SAFE WHEN DRIVING AT NIGHT, EVEN WHEN THE WEATHER IS GOOD. I WILL NOT BUY ANOTHER VEHICLE WITH THESE TYPE OF HEADLIGHTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10681390February 4, 2015
STEERING
THE STEERING SHAFT IS MOVING, SLIPPING BACK AND FORTH AS I HOLD ONTO THE STEERING WHEEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680974February 3, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2005 GMC SIERRA. THE CONTACT STATED THAT THE DRIVER SIDE AIR BAG DEPLOYED WHEN THE VEHICLE WAS SHUT OFF. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680592February 2, 2015
EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 2015 GMC SIERRA 1500. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE HEADLIGHTS FAILED TO ACTIVATE. AS A RESULT, THE CONTACT'S VISIBILITY WAS DIMINISHED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN STATED THAT THE HEADLIGHTS WERE FUNCTIONING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 420.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680532February 2, 2015
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2015 GMC SIERRA. WHILE DRIVING AT 45 MPH, THE HEADLIGHTS WERE ENGAGED BUT FAILED TO FULLY ILLUMINATE. AS A RESULT, THE CONTACT'S VISIBILITY WAS DIMINISHED. THE VEHICLE WAS TAKEN TO A DEALER WHO STATED THAT THE HEADLIGHTS WERE NOT ADJUSTABLE FOR LATERAL MOVEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680567February 2, 2015
EXTERIOR LIGHTING
TL*THE CONTACT OWNS 2014 GMC SIERRA. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE HEADLIGHTS WERE DIM AND IMPAIRED THE CONTACTS VISION OF THE ROAD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680368February 1, 2015
SERVICE BRAKES
ON 2/1/2015, AT APPROXIMATELY 11:30 AM, I WAS STOPPING AT MY BROTHERS MAILBOX TO GET HIS MAIL WHILE HE WAS ON VACATION. WHEN I WENT TO STOP AT HIS MAILBOX, THE BRAKE PEDAL ON MY TRUCK WENT TO THE FLOOR WITH NO RESISTANCE ON THE PEDAL. I PUMPED THE BRAKES SEVERAL TIMES, PUT THE TRUCK IN NEUTRAL AND IT CAME TO A GRADUAL STOP OVER AN EXTENDED BRAKING DISTANCE OF 20 TO 30 FEET (WHICH IS SLIGHTLY UPHILL). THERE WERE NO LIGHTS LIT ON THE DASH AND THE MASTER CYLINDER WAS BETWEEN THE MAXIMUM AND MINIMUM LEVELS ON THE RESERVOIR, WHEN I EXAMINED IT AFTER THE OCCURRENCE. WE LIVE ON A DIRT ROAD WITHOUT MUCH TRAFFIC, SO I PLACED THE TRUCK IN LOW RANGE 4WD AND DROVE IT THE 1/2 MILE HOME. UPON RETURNING HOME THE TOP BRAKE LINE WHICH RUNS ALONG THE FRAME FROM THE ANTI LOCK BRAKE BLOCK BACK TOWARDS THE DRIVERS SIDE REAR OF THE TRUCK HAD RUPTURED. THE BRAKE FLUID IN THE MASTER NEVER WENT BELOW THE MINIMUM LEVEL, SO I ATTEMPTED TO REFILL IT TO SEE IF I COULD GET ANY BRAKE PEDAL PRESSURE BACK. THE PEDAL WENT TO THE FLOOR STILL AFTER MULTIPLE TRIES WITH A FULL MASTER CYLINDER. THE BRAKE LINE HAD RUPTURED WHERE IT IS ATTACHED AT A GREEN PLASTIC FACTORY HANGER. THE BRAKE LINE WAS CORRODED/RUSTED WHERE IT HAD FAILED. IF I WOULD NOT HAVE STOPPED AT MY BROTHERS MAILBOX, IT IS 1 MILE DOWN HILL ON AN APPROXIMATE 12 DEGREE GRADE TO THE MAIN ROAD. THE INTERSECTION AT THE BOTTOM OF THE ROAD IS A 90 DEGREE, T INTERSECTION IN A CREEK BOTTOM, WHERE I AM SUPPOSED TO STOP PRIOR TO ENTERING THE MAIN ROAD. WE HAD JUST CAME HOME ON 1/31/2015 FROM A 8.0 HOUR ROUND TRIP TO SEE MY SON AT COLLEGE THROUGH THE MOUNTAINS OF MARYLAND AND WEST VIRGINIA ON I-68 AND HAD DRIVEN VARIOUS MAJOR BUSY HIGHWAYS INCLUDING I-79, I-68 AND I-81. DUE TO THE AMOUNT OF FUEL WHICH WE WOULD HAVE USED, WE DECIDED TO TAKE MY OTHER SON'S WRANGLER ON THE TRIP OR I MAY HAVE BEEN SENDING THIS EMAIL FROM THE HOSPITAL IF WE WERE LUCKY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680139January 31, 2015
ELECTRICAL SYSTEM
VEHICLE'S VOLT GAUGE READ'S BETWEEN 16 AND 17 VOLT'S. CONSTANTLY. TAKEN TO DEALER AND WAS TOLD AFTER THERE TESTING OF THE SYSTEM ALL READING WERE AT 14.4 TO 14.7 VOLTS. THEY COULD NOT DUPLICATE PROBLEM. WHEN LEAVING DEALERSHIP WAITED AFTER STARTING TO WATCH GAUGE AS DRIVING DOWN THE HIGHWAY. GAUGE STILL READING BETWEEN 16 AND 17 VOLTS. HAVE NOW CONTACTED GMC CUSTOMER SERVICE FOR FURTHER HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680140January 31, 2015
VISIBILITY/WIPER, EXTERIOR LIGHTING
THESE ARE THE WORST HEADLIGHTS. I LIVE IN RURAL ALABAMA AND CANT SEE EDGES OF ROAD OR MORE THAN 50' AHEAD. CANT CHANGE THE BULB TO IMPROVE IT. VERY DANGEROUS AT NIGHT FOR ME AND ANYONE ELSE ON THE ROAD! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680237January 31, 2015
SERVICE BRAKES
MADE A LEFT HAND TURN AT A TRAFFIC LIGHT AFTER IT TURNED GREEN. I WAS THE ONLY VEHICLE AT THE TIME MAKING THE TURN, NOBODY IN FRONT OR BEHIND ME. DROVE ABOUT 1/10TH A MILE TO THE NEXT LIGHT, WHEN IT TURNED YELLOW, I IMMEDIATELY HIT THE BRAKES TO STOP. AT FIRST THE BRAKES WORKED THEN MY FOOT WENT TO THE FLOOR, I HAD NO BRAKES. I CAME TO A STOP IN THE MIDDLE OF THE INTERSECTION. I THEN BACKED UP, TO GET BEHIND THE LIGHT. AS I STATED AT THE BEGINNING, THERE WAS NOBODY IN FRONT OR BEHIND ME AT THE OTHER LIGHT MAKING THE TURN WITH ME, SO WHEN I WAS APPROACHING THE NEXT LIGHT, I HAD NOBODY IN FRONT OF ME, BEHIND ME OR TO MY RIGHT. THE ROADWAY WAS FOUR LANES, TWO IN EACH DIRECTION, WITH A CENTER MEDIUM. I WAS DRIVING IN THE LEFT LANE. SO I AM LOOKING TO DRIVE ANOTHER DAY AND SOMEONE ELSE TOO. THE CAUSE OF THE PROBLEM IS THAT THE BRAKE LINE THAT GOES FROM THE FRONT TO THE REAR, RUNNING ALONG SIDE THE FRAME, ON THE DRIVER SIDE, RUSTED OUT AND BROKE. I CONTACTED GM ABOUT THIS, AND AFTER TALKING AND COMPLAINING ABOUT WHAT HAPPENED, THEY SAID THERE WAS NOTHING THEY COULD DO FOR ME. MY PROBLEM IS THAT, THIS IS A SAFETY ISSUE, AND THEY TAKE NO RESPONSIBILITY FOR IT. I SHOULD HAVE BEEN AT LEAST NOTIFIED IN SOME WAY AS AN OWNER THAT MY LIFE MAY BE IN DANGER IF I DO NOT HAVE MY BRAKE LINES CHECKED AND REPLACED IF NEEDED. THEY NO ABOUT THE PROBLEM AND ARE NOT CONTACTING OWNERS OF MY VEHICLE AND OTHERS WITH THE SAME PROBLEM. I AM LOOKING TO HAVE NOT BEEN HURT OR KILLED OR HURTING AND KILLING SOMEONE ELSE. I DID NOT KNOW OF THE PROBLEM UNTIL AFTER IT HAPPENED. I AM NOW FACED WITH DOING THE WORK MYSELF, WHICH IS A MAJOR UNDERTAKING, OR HAVING THE LOCAL GMC DEALERSHIP DOING IT FOR 1500+, WHICH IS WHERE IT IS RIGHT NOW, WAITING FOR MY CALL. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10680276January 31, 2015
SERVICE BRAKES
I WAS DRIVING ON MY WAY HOME FROM A RESTAURANT, JUST ABOUT 4 BLOCKS FROM MY HOME I APPLIED MY BRAKES AND ANTI LOCK BRAKES WAS ACTING UP AND I PRESSED A LITTLE HARD TO STOP BEFORE A STOP LIGHT AND THE PEDAL WENT RIGHT TO THE FLOOR. I HAD TO DRIVE VERY SLOW TO GET MY TRUCK TO MY HOME AS I HAVE NO BRAKES. BY THE TIME I PARKED MY PARKING SPOT I GOT OUT AND OPENED MY HOOD TO LOOK AT THE BRAKE DRUM DIDN'T SEE ANYTHING AND PROCEEDED TO LOOK UNDERNEATH MY TRUCK AND FOUND A PUDDLE OF BRAKE FLUID JUST UNDER DRIVERS SIDE BOTTOM. I WAS AMAZED TO SEE THAT AND IT LOOKED SO RUSTED, COULDN'T PINPOINT WHERE THE LEAK IS COMING FROM ON THE LINES IT WAS ALL SOAKED WITH THE FLUID. RIGHT NOW I FEEL THAT THE GM CORPORATION SHOULD REPLACE ALL THE LINES AT A NO COST TO ME. THEY SHOULD NOT HAVE PUT AN INFERIOR PRODUCT ON THE TRUCK AND IT IS DANGEROUS THEY CAN HAVE SOMEONE KILLED IF THE BRAKES FAIL ON A HIGHER SPEED !!! THEY TRICKED THE CUSTOMER INTO BUYING A QUALITY MADE TRUCKS AND ITS NOT! IT IS MADE OF CHEAP CHEAP CHEAP QUALITY PARTS THAT I SPEND ON WITH MY MONEY WHEN I BROUGHT THE SIERRA 1500 NEW FROM A GM DEALER IN JULY 2004 MILEAGE AT THE TIME HAPPENED AROUND 118385. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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