GMC Sierra Complaints

15,732 consumer complaints on file.

#10717326May 19, 2015
ENGINE
OUR ENGINE STOPPED WORKING. HAD IT TOWED TO A SHOP THEN ONTO A DEALERSHIP TO REPLACE THE MOTOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717350May 19, 2015
UNKNOWN OR OTHER
MY DASHBOARD IS DISINTEGRATING. IT STARTED WITH A FEW HAIRLINE CRACKS, BUT NOW THERE ARE FIST SIZED HOLES IN MY DASHBOARD, AND IT IS FULL OF CRASKS. IF I WAS IN A CAR ACCIDENT, I WOULD HAVE A FACE FULL OF PLASTIC SHARDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10717123May 18, 2015
STEERING
TL* THE CONTACT RENTED A 2015 GMC SIERRA. WHILE DRIVING AT AN UNKNOWN SPEED, THE CONTACT HEARD A NOISE COMING FROM THE STEERING WHEEL AND THE VEHICLE INDEPENDENTLY VEERED TO THE LEFT. IN ADDITION, THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO TURN THE VEHICLE. IN ADDITION, THE SERVICE POWER STEERING AND THE DRIVE WITH CARE MESSAGES WERE DISPLAYED ACROSS THE MESSAGE BOARD. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716623May 15, 2015
AIR BAGS, ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 GMC SIERRA 1500. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE VEHICLE DECELERATED TO LESS THAN 10 MPH. THE CONTACT ALSO STATED THAT THE AIR BAG WARNING LIGHT CONTINUOUSLY ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716783May 15, 2015
AIR BAGS
DURING A CRASH AT HIGH SPEEDS AND FRONTAL IMPACT THE AIR BAGS DID NOT DEPLOY. I WAS LIFE FLIGHTED TO THE HOSPITAL AND SUFFERED LIFE ALTERING INJURIES. MY 2 KIDS WERE ALSO IN THE VEHICLE AND SUSTAINED INJURIES WHICH THEY ARE STILL BEING TREATED FOR.
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10716389May 14, 2015
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
TL* THE CONTACT OWNS A 2007 GMC SIERRA 2500. WHEN DRIVING OVER BUMPS, A BANGING NOISE WAS PRESENT UNDER THE VEHICLE. WHILE INSPECTING THE VEHICLE, THE CONTACT DISCOVERED MULTIPLE CRACKS AND SEPARATION OF THE SUBFRAME. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716335May 13, 2015
SERVICE BRAKES
ON MONDAY AFTERNOON 5/11/15 I HAD JUST HOOKED UP A SMALL TRAILER IN PREPARATION TO GO PICK UP MY GRANDDAUGHTER FROM CENTRAL MICHIGAN UNIVERSITY THE FOLLOWING DAY. THIS WAS GOING TO REQUIRE A ROUND TRIP DISTANCE OF ROUGHLY 400 MILES. WHILE TURNING MY TRUCK AROUND TO PARK IT FOR THE NIGHT I DISCOVERED TO MY HORROR THAT THE BRAKE PEDAL ON MY TRUCK WENT ALL THE WAY TO THE FLOOR WITH NO STOPPING POWER AT ALL. THIS HAPPENED SUDDENLY AND WITH ABSOLUTELY NO WARNING AT ALL. I SHUDDER TO THINK WHAT MIGHT HAVE HAPPENED IF THIS OCCURRED DURING THE ROAD TRIP TO PICK UP MY GRANDDAUGHTER. I CALLED MY SON IN LAW WHO HELPED ME REPLACE A MAIN TRUNK LINE FOR THE BRAKES GOING TO THE REAR AXLE. THIS COULD HAVE BEEN A DISASTER AND BUT FOR THE GRACE OF GOD, DID NOT OCCUR DURING THE TRIP THE NEXT DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715937May 12, 2015
SERVICE BRAKES
ON DECEMBER 28, 2014 I WAS DRIVING MY 2004 GMC PICK-UP TRUCK AND SUFFERED TOTAL LOSS OF BRAKES. THIS HAPPENED AS I WAS APPROACHING AN INTERSECTION AND I NARROWLY AVOIDED AN ACCIDENT. THERE WAS NO WARNING PRIOR TO THE BRAKE FAILURE - NO WARNING LIGHT WAS ON, AND NO GRADUAL DECREASE IN BRAKING ABILITY. AFTER THE FAILURE, I DETERMINED THAT THERE WAS A SUDDEN AND MASSIVE LEAK OF BRAKE FLUID FROM A RUSTED BRAKE LINE. PREVIOUSLY, IN APRIL OF 2014 I HAD MY PICK-UP TRUCK SERVICED AT AN AUTHORIZED GMC SERVICE CENTER. AT THAT TIME, THE SERVICE TICKET REFERENCED CONDITION OF BRAKES TO BE IN YELLOW REQUIRING FUTURE ATTENTION. IT WAS MY UNDERSTANDING THAT THE ISSUE AT THAT TIME WAS BRAKE ROTORS WOULD NEED TO BE REPLACED AT THE NEXT SERVICE INTERVAL. THERE WAS NO MENTION OF ANY POTENTIAL DANGER FROM BRAKE LINE RUSTING/FAILURE. UPON RESEARCHING VEHICLE ISSUES ON THE WEB I HAVE DISCOVERED THAT THERE SEEMS TO BE AN INORDINATE NUMBER OF BRAKE LINE FAILURES FOR VEHICLES OF MY TYPE. IT APPEARS GMC HAS REFUSED TO ISSUE A RECALL. I HAD MY VEHICLE TOWED TO THE GMC DEALER AND HAD THEM REPLACE RUSTING BRAKE LINES ($801.64). THE REPLACEMENT GMC BRAKE LINES INSTALLED ARE OF A DIFFERENT (IMPROVED) DESIGN - THEY HAVE A PAINTED/PROTECTIVE COATING ON THEM, WHICH APPEARS TO BE AN ATTEMPT TO ADDRESS PAST PREMATURE BRAKE LINE FAILURE ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716011May 12, 2015
VISIBILITY/WIPER, UNKNOWN OR OTHER, ELECTRICAL SYSTEM
TURNED OFF ENGINE, HVAC FAN STILL ON. WILL NOT TURN OFF. THIS IS THE DUAL CLIMATE CONTROL SYSTEM. HAD TO REMOVE FUSE SO THE BATTERY WILL NOT DISCHARGE. SERVICE BULLETINS WERE ISSUED FOR THIS PROBLEM BUT DID NOT INCLUDE ALL VEHICLES, INCLUDING OURS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715728May 11, 2015
UNKNOWN OR OTHER
A WEEK LATER AFTER BUYING A NEW 2015 GMC SIERRA DELANI FROM ED MORSE GMC 'SAWGRASS I TOOK IT TO A TRUCK ACCESSORY COMPANY TO ORDER A NEW BED (TONNEAU) COVER. THEY TOOK THE ORDER AND TOOK A PICTURE OF THE SERVICE PARTS IDENTIFICATION LABEL, LOCATED IN THE TRUCK GLOVE BOX FOR THE PURPOSE OF ORDERING THE PART AND COLOR. THIS IS THE ONLY PLACE IN THE TRUCK THAT IDENTIFIES THE PARTS AND COLOR FOR THIS PARTICULAR VEHICLE. I AM ENCLOSING A PICTURE FOR YOUR REVIEW. TEN DAYS LATER THE COVER ARRIVED AND WHEN I WENT TO THE COMPANY TO HAVE IT INSTALLED, THEY REMOVED THE WRAPPING TO SHOW ME THE COVER AND WE FOUND OUT THAT IT WAS NOT THE RIGHT COLOR. THE COVER WAS WHITE INSTEAD OF BLACK. THE COMPANY MANAGER CHECKED THE ORDER TWICE TO VERIFY THAT THEY HAD ORDERED IT CORRECTLY AND THAT HAD THE CORRECT DECAL INFORMATION. THIS IS WHEN WE FOUND OUT THE CODE INFORMATION IN THE SERVICE PARTS IDENTIFICATION LABEL IN MY TRUCK WAS INCORRECT, THE CODE FOR THE PAINT SAID WHITE NOT ONYX BLACK AS THE COLOR OF MY VEHICLE. THEY SAID WE CAN RE-ORDER THE TOP IN THE RIGHT COLOR, BUT WILL NOT BE ABLE TO REFUND YOUR DEPOSIT BECAUSE IT WAS NOT THEIR FAULT BUT GMC. WE CONTACTED GMC ON 2/11 TALKED TO SHELLY AND SHE SAID THEY COULD NOT HELP US; THEY WOULD NOT EVEN PUT A MANAGER ON THE PHONE. THEN WE CONTACTED THE DEALER WHO HAD SOLD US THE TRUCK, ED MORSE GMC-SAWGRASS, FL. THE DEALER TOLD US THAT HAD CONTACTED GMC BUT THEY WOULD NOT DO ANYTHING ABOUT THE WRONG SERVICE PART DECAL WE WANT GMC TO FIX THIS PROBLEM REPLACING THE DECAL BECAUSE THE INFORMATION IN THIS DECAL IS VITAL TO ORDER CORRECT PARTS FOR THIS VEHICLE AND WE KNOW THAT SOONER OR LATER WE ARE GOING TO NEED THE CORRECT INFORMATION. IF THEY CAN'T FIX THIS PROBLEM THEY SHOULD REPLACE THE TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715461May 9, 2015
SERVICE BRAKES
REAR STEEL BRAKE LINE FAILURE WHILE IN PARKING LOT, COMPLETE LOSS OF BRAKING ABILITY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10715476May 9, 2015
UNKNOWN OR OTHER
KUHMO ROAD VENTURE AT TIRE 245/75R/16 TREAD SEPARATION. THIS IS THE SECOND INCIDENT WITH TIRES UNDER 10,000 MILES FOR THIS BRAND AND SIZE TIRE. THE FIRST INCIDENT TORE UP THE SIDE OF MY PICKUP WHILE TOWING A 5TH WHEEL TRAILER. WHEN THE SECOND INCIDENT OCCURRED, I FELT A VIBRATION IN THE TRUCK AND PULLED INTO A ROADSIDE REST AREA. AFTER I STOPPED AND WAS ALMOST OUT OF THE TRUCK, I HEARD A LOUD POP AND THE TIRE TREAD HAD SEPARATED RIPPING THE SIDE OF THE TIRE OUT. AGAIN, TOWING A 5TH WHEEL TRAILER. IN THE FIRST INCIDENT KUHMO ARGUED FOR THREE MONTHS THAT I HAD DRIVEN THE TIRE FLAT. THEY FINALLY AGREED TO REPLACE THE TIRE AND REPAIR MY TRUCK. THESE TIRES ARE UNSAFE FOR HIGHWAY USE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714346May 4, 2015
AIR BAGS
WE WERE DRIVING ON THE INTERSTATE IN HOUSTON AT APPROXIMATELY 60-65 MPH APPROACHING A HILL. WHEN REACHING THE TOP OF THE HILL, THERE WAS A PARKED CAR IN THE MIDDLE OF THE HIGHWAY AND WE SLAMMED INTO THE BACK END OF IT. BOTH VEHICLES WERE TOTALED. FORTUNATELY, WE WERE WEARING SEAT BELTS AND WERE NOT TERRIBLY INJURED. JUST REAL JARRED UP.THE AIR BAGS NEVER DEPLOYED. WITH A HIT THAT HARD THEY SHOULD HAVE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10714457May 4, 2015
FUEL/PROPULSION SYSTEM
VEHICLE WAS TRAVELING DOWN ACCESS ROAD COMING UP TO INTERSTATE OFFRAMP. RIGHT BEFORE YIELD SIGN BOSCH CP4 PUMP FAILED STOPPING MOTOR. BRAKES AND STEERING AFFECTED. JUST ENOUGH MOMENTUM TO FIGHT TRUCK INTO ADJACENT PARKING LOT RIGHT AFTER RAMP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714549May 4, 2015
SERVICE BRAKES
PULLED INTO A PARKING SPACE AT A STORE BRAKE PEDAL WENT RIGHT TO THE FLOOR,HIT BUILDING. BRAKE LINES BLEW OUT RELATED TO POOR QUALITY BRAKE LINES FROM MANUFACTURER. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10714245May 3, 2015
SERVICE BRAKES
THE BRAKE LINES HAVE ROTTED OUT AND FAILED IN TRAFFIC MULTIPLE TIMES WITHOUT NOTICE. ALSO THE LEAF SPRING HANGERS ROTTED AND BROKE. THE REAR BUMPER IS A RUSTED MESS. THE UNDERCARRIAGE OF THE TRUCK LOOKS LIKE SOMETHING THAT WAS WASHED ASHORE. HEAVY DUTY ROT. THE BODY AND CAB INSIDE STILL LOOK NEW. SOMETHING WRONG WITH THE STEEL IN THIS VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714150May 2, 2015
VEHICLE SPEED CONTROL
MARK PORTER GM SUPERSTORE IN POMEROY, OH SOLD ME A NEW TRUCK WITH UNRESOLVED RECALLS IN DECEMBER 2014, ONE BEING GM RECALL 14192. THE ENGINE IN MY TRUCK FAILED ON JANUARY 1, 2015, AND THE RECALLS WERE DISCLOSED TO ME WHEN THE TRUCK WAS TOWED IN FOR REPAIR, APPROXIMATELY 2 WEEKS AFTER PURCHASE. THE AFOREMENTIONED SAFETY RECALL IS IN REFERENCE TO A POTENTIAL TRANSFER CASE SELECTOR MALFUNCTION. AFTER REPAIR OF THE RECALL, I HAD A MALFUNCTION OF THE TRANSFER CASE SELECTOR, EXCEPT IT BECAME STUCK IN 4 WHEEL DRIVE, INSTEAD OF SHIFTING TO NEUTRAL. I HAD ALSO BEEN EXPERIENCING ISSUES WITH THE CRUISE CONTROL, WHICH I ASKED THEM TO ADDRESS WHILE IT WAS IN THERE FOR THE 4 WHEEL DRIVE SELECTOR PROBLEM. THE SERVICE DEPT RESET THE 4WD SELECTOR AGAIN, AND TOLD ME THAT MY CRUISE CONTROL ISSUE WAS RELATED TO THE 4WD ISSUE. I STILL HAVE ISSUES WITH THE CRUISE CONTROL, AND HAVE REQUESTED A BUY BACK. IT HAS BEEN APPROXIMATELY 5 WEEKS SINCE I INFORMED THEM THAT I FEEL MY VEHICLE IS UNSAFE, AND NOBODY HAS MADE ANY EFFORT TO HELP AT ALL. I WOULD LIKE TO RETURN MY VEHICLE FOR A FULL REFUND, AS WELL AS I WOULD LIKE TO SEE THE DEALERSHIP FINED FOR SELLING ME A VEHICLE WITH AN UNRESOLVED SAFETY RECALL. I FEEL THIS IS UNACCEPTABLE ON THEIR BEHALF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713981May 1, 2015
STRUCTURE:FRAME AND MEMBERS
TL* THE CONTACT OWNS A 2001 GMC SIERRA. WHILE SELF-SERVICING THE VEHICLE, THE CONTACT DISCOVERED THAT THE SUBFRAME WAS CORRODED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 124,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714020May 1, 2015
EXTERIOR LIGHTING
DRIVING HOME FROM LATROBE IN THE RAIN I COULD NOT SEE WITH THE LIGHTS . THE LIGHTS HAVE BLIND SPOTS IN THEM AND I HAVE HAD THEM CHANGED ONCE ALREADY. THE SERVICE DEPARTMENT SAID THEY WERE HAVING SOME PROBLEMS WITH THE LIGHTS IN THESE VEHICLES. THIS IS A REAL SAFETY HAZARD BECAUSE OF THE BLIND SPOTS WHEN DRIVING. THIS IS OCCURRING NOT ONLY IN THE RAIN BECAUSE THE NIGHT BEFORE NICE CLEAR NIGHT THE SAME SHADING COMING FROM THESE LIGHTS. THIS SHOULD NOT HAPPEN I AM SCARED TO DRIVE THIS TRUCK AT NIGHT BECAUSE OF THE HEADLIGHTS. THIS NEEDS TO BE ADDRESSED AS A SAFETY HAZARD . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713935April 30, 2015
ENGINE
I SMELLED EXHAUST FUMES IN THE CAB OF THE PICKUP TRUCK AND HEARD A SHRIEKING SOUND UNDER THE HOOD. I HAD TO PUT THE WINDOW DOWN TO RELIEVE MY DIZZINESS FROM THE FUMES. UPON INVESTIGATION I FOUND 3 OF THE 6 BOLTS BROKEN THAT FASTEN THE EXHAUST MANIFOLD TO THE ENGINE. EXHAUST FUMES ARE LEAKING FROM THE BURNED OUT GASKET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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