GMC Sierra Complaints

15,732 consumer complaints on file.

#10888830July 26, 2016
AIR BAGS
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
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888217July 25, 2016
EXTERIOR LIGHTING
I PREVIOUSLY SENT IN A COMPLIANT ON THIS MATTER SEVERAL MONTHS AGO. THE HEADLIGHTS ARE POOR. THIS IS A DANGEROUS CONDITION, THEY DO NOT PROJECT OUT SIGNIFICANTLY AND THE SIDE ILLUMINATION IS NONEXISTENT. I FOUND OUT ON MY OWN THAT THEIR IS A SERVICE BULLETIN ON THIS MATTER. I TOOK MY VEHICLE BACK TO THE DEALER, WHO CHANGED THE LIGHT BULBS, THE IMPROVEMENT IS MARGINAL AT BEST. I AM EXTREMELY CAUTIOUS IF I NEED TO DRIVE THE VEHICLE AT NIGHT. THIS IS A DANGEROUS CONDITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888271July 25, 2016
AIR BAGS
TAKATA RECALL GM RECALL SIERRA AIRBAGS, WITH SPECIAL NOTE THAT I LIVE IN AND PURCHASED MY VEHICLE IN A HIGH RISK HIGH HUMIDITY AREA SOUTH CAROLINA BUT ARE FIGHTING BASIS OF TAKATA RECALL UNTIL THEY DO THEIR OWN TESTING. I CALLED DEALER AND GM DIRECTLY: NO FURTHER INFO. GM KEEPS STATING PARTS NOT AVAILABLE AND ARE NOT ADDRESSING CONCERN- THEY ARE FIGHTING THE REALITY TAKATA AIRBAGS ARE DEFECTIVE. FROM GM'S WEBSITE: SAFETY & NON-COMPLIANCE RECALLS WHAT'S THIS? 'GM RECALL #: '2049151 'NHTSA # '16V381 'DATE ISSUED: 'MAY 27, 2016 RECALL TITLE: PASSENGER AIRBAG INFLATORS RECALL DESCRIPTION: TAKATA CORPORATION ('TAKATA') HAS DECIDED THAT A DEFECT WHICH RELATES TO MOTOR VEHICLE SAFETY EXISTS IN CERTAIN 2007-2011 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT, CHEVROLET AVALANCHE, SILVERADO 1500, SUBURBAN, TAHOE, GMC SIERRA 1500, YUKON, YUKON XL, AND 2009-2011 CHEVROLET SILVERADO 2500/3500 AND GMC SIERRA 2500/3500 VEHICLES. THIS IS BASED UPON TAKATA'S DECISION THAT FRONT PASSENGER AIRBAG INFLATORS IT SUPPLIED TO GM ARE DEFECTIVE. ACCORDINGLY, GM WILL CONDUCT A RECALL OF ITS AIRBAG INFLATORS COVERED BY TAKATA'S DEFECT INFORMATION REPORT, UNLESS GM IS ABLE TO PROVE TO NHTSA'S SATISFACTION THAT THE INFLATORS IN ITS VEHICLES DO NOT POSE AN UNREASONABLE RISK TO SAFETY. SAFETY RISK DESCRIPTION: THE PROPELLANT IN SOME TYPES OF TAKATA AIRBAG INFLATORS CAN DEGRADE OVER TIME, ESPECIALLY AFTER LONG TERM EXPOSURE IN HOT AND HUMID REGIONS. IF THE PROPELLANT DEGRADES TO A CERTAIN LEVEL, THE INFLATORS MAY RUPTURE DURING DEPLOYMENT, CAUSING SERIOUS OR FATAL INJURIES. REPAIR DESCRIPTION: YOU WILL BE NOTIFIED WHEN THERE ARE PARTS AVAILABLE TO REMEDY YOUR VEHICLE. YOU CAN ALSO CHECK THE STATUS OF THIS RECALL AT MY.GM.COM/RECALLS. GM CONSIDERS YOUR VEHICLE SAFE TO DRIVE. ________________________________________ RECALL STATUS: INCOMPLETE. REMEDY NOT YET AVAILABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888278July 25, 2016
POWER TRAIN
DELAYED ENGAGEMENT IN DRIVE, TRANSMISSION CLUNKS, RPM FLARES AND TRUCK QUITS MOVING UNEXPECTEDLY. SHUDDER AT 3- 50 MPH, VIBRATES STEERING WHEEL AND LEAVES AN UNEASY FEELING THE TRUCK IS GOING TO QUIT MOVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888028July 24, 2016
SERVICE BRAKES, FUEL/PROPULSION SYSTEM
I AM THE ORIGINAL OWNER OF A 1999 GMC SIERRA THAT JUST HAD BRAKE LINE FAILURE ON 7/14/16 ON THE INTERSTATE THAT CAUSED AN ACCCIDENT. I HAD COMPLETE LOSS OF BRAKES, PEDAL TO THE FLOOR. I USED LOW GEAR AND PARK BRAKE TO MINIMIZE DAMAGE BUT STILL MADE CONTACT. IT IS CURRENTLY AT PATRIOT BUICK GMC IN WILLIAMSBURG VA FOR REPAIR WHERE I BOUGHT IT NEW. I FEEL ME HAVING TO PAY $1000+ FOR THE BRAKE LINE REPAIR AND NOW A COURT DATE AND INSURANCE ISSUES THAT ARE NOT MY FAULT. WE NEED TO DISCUSS GMC MAKING SOME RESTITUTION AS THERE IS NO RUST ANYWHERE ELSE AND THIS TRUCK HAS ONLY BEEN IN VA. I HAVE OTHER GM CARS FROM THE 60'S, 70S AND 2000S THAT HAVE NO RUST ISSUE. FUEL LINE WAS LEAKING AS WELL AND SOME NEEDED REPLACMENT.GM SERVICE REQUEST 8-2250924255 I ALSO HAD THE PS REAR BRAKE ROTOR SHIELD COME OFF AND SCRAPE MOVING PARTS LAST YEAR. TURNED ITNTO DEALERSHIP AS A PROBLEM. THIS TRUCK WAS TSB'D YEARS AGO FOR LINE INSPECTION
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10887933July 23, 2016
UNKNOWN OR OTHER
DASH IS CRACKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887940July 23, 2016
STRUCTURE:BODY
BROKEN DASH BOARD AT PASSENGER AIRBAG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887976July 23, 2016
AIR BAGS, STRUCTURE:BODY
DASHBOARD IS CRACKED DIRECTLY ADJACENT TO THE AIR BAG, I AM CONCERNED THAT PLASTIC PIECES OF DASHBOARD WILL BECOME DANGEROUS FLYING OBJECTS IN THE EVENT OF AN IMPACT THAT DEPLOYS THE AIRBAG. I HAVE BEEN TALKING WITH GM AND THE LOCAL DEALERSHIP FOR MONTHS NOW AND THEY WILL NOT ACCEPT RESPONSIBILITY. THIS IS A CONTINUING SAFETY ISSUE EXPERIENCED BY GMC SIERRA OWNERS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887889July 22, 2016
ENGINE
2015 GMC SIERRA HAS A DELAY THROTTLE RESPONSE. DOES IT AT ALL SPEEDS AND FROM TAKE OFF. TOOK TO DEALER AND SERVICE ADVISOR PULLED TRUCK IN SHOP. GOT OUT AND SAID IT DOES HAVE A DELAY. THE RAN VIN NUMBER THROUGH GMC DATA BASE AND TOLD ME. MANUFACTURE SAID IT WAS A NORMAL THING. IT'S NOT NORMAL AND NEVER HAD A VEHICLE WITH A THROTTLE DELAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10886299July 21, 2016
SEATS
IN LATE 2015, I BEGAN TO FEEL THE DRIVER'S SEAT LOOSEN AS I WOULD GO AROUND A CORNER. AT MY NEXT OIL CHANGE AT THE DEALERSHIP, I REPORTED IT. I WAS TOLD THAT GMC WOULD BE SENDING NEW BOLTS TO REPAIR THE PROBLEM. HERE WE ARE, JULY 2016 AND MY SEAT IS LOOSE. GOING AROUND TURNS, STARTING OR STOPPING, MY SEAT IS MOVING. WHEN I CONFRONTED AN AUTOMOBILE TECH, HE SAID I NEED TO START CALLING GM AND HOUNDING THEM. I BELIEVE THIS SITUATION IS GETTING SERIOUS AND THEY KNOW ABOUT THE SITUATION BUT ARE NOT RESPONDING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10887533July 21, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 (NA) GMC SIERRA 2500 HD. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V324000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10886219July 20, 2016
TRACTION CONTROL SYSTEM
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHILE DRIVING 10 MPH, THE TRACTION CONTROL MALFUNCTIONED, WHICH CAUSED THE VEHICLE TO SKID. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10886127July 20, 2016
EQUIPMENT:APPLIANCE:AIR CONDITIONER, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2012 GMC SIERRA 1500. WHILE DRIVING AT VARIOUS SPEEDS, AN ABNORMAL SEWAGE ODOR EMITTED FROM THE AIR CONDITIONING UNIT. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CABIN FILTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 51,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885783July 19, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V324000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885477July 18, 2016
AIR BAGS
SEVERE DASH CRACKING OF DASHBOARD AROUND FRONT PASSENGER AIR BAG RAISES GREAT CONCERNS OF PLASTIC FRAGMENTS INJURING FRONT OCCUPANTS IF AIR BAG IS DEPLOYED. ADDITIONAL CRACKING APART OF DASH PARTS DIRECTLY IN FRONT OF DRIVER ABOVE GUAGE CLUSTER THAT CLEARLY IS A MFG DEFECT THAT IS BEEN FOUND A COMMON DANGEROUS ISSUE THAT SHOULD BE RECALLED AND FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885481July 18, 2016
ENGINE
LIFTER FAILURE! EXPENSIVE REPAIR! COMMON ISSUE ON AFM 5.3 V8 ENGINES. DRIVING DOWN HWY. JUST HAD HAD LOW OIL PRESSURE ISSUES AND MADE NECESSARY REPAIRS THE VERY DAY BEFORE (CLEANED SMALL SCREEN THAT PICKS UP OIL TO SEND PRESSURE TO DASH GUAGE) CHANGED OIL AT DEALERSHIP, ONLY TO DRIVE TRUCK LESS THAN 75 MILES AND LOUD KNOCKING IN ENGINE OCCURED, TRUCK WENT INTO "LIMP MODE" HAD TO BE TOWED TO DEALERSHIP FOR A FULL LIFTER REPLACEMENT. AGAIN, COMMON PROBLEM THAT SHOULD OF BEEN RECALLED/REPAIRED BEFORE DRIVERS ARE LEFT STRANDED FACING HUGE EXPENSIVE REPAIR BILLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885331July 17, 2016
UNKNOWN OR OTHER
DASHBOARD IS CRACKING AND PARTICULARLY AROUND THE PASSENGER AIR BAG. THERE IS NO REAL WAY TO REPAIR THIS. WHEN WE SPEAK TO GM DEALERSHIPS, THEY TELL YOU THEY KNOW IT IS A PROBLEM AND ARE WILLING TO REPLACE THE DASH BUT THEY WILL CHARGE EXORBITANT AMOUNTS TO DO SO. THE SECOND PROBLEM IS THAT THE DOOR HANDLES ARE NOT SAFE. ONE OF THE REAR DOOR HANDLES HAS ALREADY BROKEN. IF YOU PULL ON THEM JUST THE SLIGHTEST BIT TOO HARD, THEY CRACK ON THE INSIDE, CAUSING THE HANDLE TO FALL OFF AND BE INOPERATIVE. ONCE AGAIN, GM IS AWARE OF THE FAULTY PARTS BUT WILL NOT RECALL ON THIS MATTER. BOTH OF THESE ISSUES ARE SAFETY CONCERNS AND ARE WIDESPREAD. I KNOW THIS TO BE TRUE BECAUSE ONCE MY DASH STARTED CRACKING, I LOOKED ONLINE TO SEE IF OTHERS WERE HAVING THE SAME PROBLEM. SURE ENOUGH, I LEARNED THAT THIS IS VERY WIDE SPREAD. THERE ARE EVEN AFTERMARKET COMPANIES THAT HAVE STARTED TO MAKE PLASTIC DASH COVERS TO FIT DIRECTLY OVER OUR DASHBOARDS JUST BECAUSE IT IS SO WIDESPREAD. GM MUST RECALL THESE TWO DEFECTS. KINDLY INVESTIGATE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885357July 17, 2016
AIR BAGS, STRUCTURE:BODY, ELECTRICAL SYSTEM
SAFETY ISSUE WITH CRACKS IN THE DASHBOARD IN THE UPPER LEFT PORTION OF THE PASSENGER SIDE AIRBAG. IF THE AIRBAG GOES OFF, EITHER IN ACCIDENT OR IN ERROR, PARTS OF THE DASHBOARD WILL DISLODGE AND BE A DANGER TO THE OCCUPANTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885139July 15, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 GMC SIERRA 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V324000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10885099July 15, 2016
EXTERIOR LIGHTING
HEADLIGHTS ARE TERRIBLE. IN A DARK RURAL AREA, THEY ARE SO DIM THEY ARE DANGEROUS. YOU CAN EASILY OUTDRIVE YOUR HEADLIGHTS. IN THE DARK AND RAIN, YOU SHOULD STAY HOME. IT'S SAD I CAN'T DRIVE MY $50,000 TRUCK AT NIGHT. DEALER'S "FIX" WAS WORTHLESS. SO ANGRY. I WILL NEVER OWN ANOTHER GM VEHICLE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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