GMC Sierra Complaints

15,732 consumer complaints on file.

#10895180August 11, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894851August 10, 2016
SERVICE BRAKES
ABS MODULE IS NO LONGER WORKING AND GM IS NO LONGER SUPPLYING THE PART AND NONE ARE AVAILABLE. TALKED TO REPAIR SHOPS AND IT ISN'T A FIXABLE PART LEAVING THE TRUCK WITHOUT ABS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894866August 10, 2016
AIR BAGS, STRUCTURE:BODY
I GOT IN MY TRUCK YESTERDAY AND NOTICED A CRACK IN THE DASH AT THE PASSENGER SIDE AIR BAG. THE CRACK WAS NOT THERE BEFORE. I AM CONCERNED THAT IF THE BAG DEPLOYS, THE CRACK IN THE DASH COULD BECOME A PROJECTILE OR CUT THE AIR BAG RESULTING IN A SERIOUS OR FATAL INJURY. MY TRUCK IS GARAGE KEPT AND IS NOT EXPOSED TO EXTREME TEMPERATURES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894924August 10, 2016
ENGINE, POWER TRAIN
CASTECH CYLINDER HEADS ON 2001 THROUGH 2006 5.3L VORTEC ENGINES ARE POROUS AND ALLOW ANTIFREEZE TO SEAP INTO THE OIL. THIS IS A SAFETY CONCERN AS IT CAN DESTROY THE ENGINE (OIL DOESN'T LUBRICATE CORRECTLY, SLUDGE BUILDUP) AND LEAVE SOMEONE, AT THE LEAST, STRANDED, AT THE WORST, IT CAN CAUSE A HUGE ENGINE FIRE. GM HAS BEEN AWARE OF THIS SINCE 2007. THEY ISSUED A BULLETIN DESCRIBING THE PROBLEM AND WHAT NEEDS TO BE DONE TO FIX, BUT NO RECALL. TO FIX EITHER THE CYLINDER HEADS NEED TO BE REPLACED ($2500) OR THE ENTIRE ENGINE NEEDS TO BE REPLACED ($5500). MY VEHICLE IS A 2005 GMC SIERRA 1500 SLE. ALSO THE PROBLEM HAS BEEN CONFIRMED BY A LICENSED MECHANIC. THE FOLLOWING IS A LINK TO THE GM ISSUED BULLETIN. HTTP://WW2.JUSTANSWER.COM/UPLOADS/BLUEGORILLA/2008-12-05_142924_COOLANT_LOSS_5.3.PDF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894726August 10, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894509August 9, 2016
AIR BAGS
DASH BOARD CRACK(S) FOUND IN MANY 2007-2013 GM TRUCKS/SUVS MAY CAUSE INJURY IN THE EVENT OF AN AIRBAG DEPLOYMENT. THESE CRACKS CAN TURN INTO PROJECTILES CAUSING INJURY TO PASSENGERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893980August 8, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 GMC SIERRA 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V324000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894009August 8, 2016
SEAT BELTS
THIS IS IN REGARDS TO SAFETY RECALL 15822 (HTTP://WWW-ODI.NHTSA.DOT.GOV/ACMS/CS/JAXRS/DOWNLOAD/DOC/UCM517394/RCSB-16V209-2391.PDF) FOR GM SIERRA 1500 TRUCKS. THE REPAIR IS EXTREMELY POOR AND REQUIRES THE DEALERSHIP TO MUTILATE AN INTERIOR PIECE OF THE VEHICLE BY CUTTING IT WITH A RAZOR BLADE. I WOULDN'T HAVE HAD THIS SAFETY RECALL COMPLETED IF I KNEW AHEAD OF TIME HOW POORLY GM WOULD HAVE MADE THE REPAIRS. PLEASE KEEP IN MIND, THIS EXPERIENCE IS SHARED BY EVERYONE WHO HAS HAD THIS RECALL PERFORMED, AND MANY PEOPLE ARE OPTING OUT DUE TO THE POOR HANDLING BY GM. ALSO, TO MAKE THINGS WORSE ... GM WILL PROPERLY REPAIR THEIR OWN VEHICLES IF THEY ARE UNSOLD, OR ON THE DEALER LOT. INSTEAD OF HACKING UP THE INTERIOR, THEY REPLACE THE TRIM PIECE WITH A BRAND NEW PART. THIS IS DONE SO THAT THEIR NEW UNSOLD VEHICLES DON'T HAVE THE HEINOUSLY CUT UP INTERIOR PIECE THAT WOULD OBVIOUSLY TURN OFF A BUYER. I BELIEVE GM'S SOLUTION FOR NEW AND CURRENTLY OWNED TRUCKS SHOULD BE THE SAME. CURRENT OWNERS SHOULD NOT HAVE TO ACCEPT THIS EXTREMELY POOR SOLUTION FROM GM. IF YOU DO NOT ACCEPT THIS POOR SOLUTION BECAUSE YOU DO NOT WANT THEM TO HACK UP YOUR TRUCK, THEY REQUIRE YOU TO DECLINE THE RECALL. GM NEEDS TO HAVE AN ACCEPTABLE SOLUTION FOR CURRENT OWNERS, LIKE THEY HAVE FOR THEIR UNSOLD TRUCKS. GM FORUM POSTS DISCUSSING THIS RECALL: HTTP://WWW.GM-TRUCKS.COM/FORUMS/FORUM/186-2014-2015-2016-SILVERADO-SIERRA-ISSUES-TROUBLESHOOTING-RECALLSSERVICE-BULLETINS/ HTTP://WWW.GM-TRUCKS.COM/FORUMS/TOPIC/189628-SEAT-BELT-RECALL/PAGE-4
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894107August 8, 2016
STEERING
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHILE DRIVING VARIOUS SPEEDS, THE STEERING SEIZED AND THE STABILITRAK WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 35,000 THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893607August 5, 2016
AIR BAGS
TL* THE CONTACT OWNED A 2013 GMC SIERRA 1500. WHILE DRIVING ON THE HIGHWAY AND MAKING A LEFT TURN, THE CONTACT'S VEHICLE WAS STRUCK ON THE FRONT PASSENGER SIDE BY AN ONCOMING VEHICLE DRIVING 67 MPH. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT WAS INJURED AND RECEIVED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED TO A WRECKING YARD. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 97,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10893648August 5, 2016
UNKNOWN OR OTHER
CRACKED DASHBOARD THE DASHBOARD OF MY GMC SIERRA AS A VERTICAL CRACK RUNNING DIRECTLY NEXT TO THE PASSENGER SIDE AIRBAG. THIS HAPPENED SUDDENLY WHILE AT A STAND STILL. MY CONCERNS IS WHAT HAPPENS SHOULD MY TRUCK ENDURE A CRASH. I WORRY THAT THE BROKEN DASHBOARD COULD INTERFERE WITH THE PERFORMANCE OF MY AIRBAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893449August 5, 2016
SEAT BELTS, SEATS
THIS COMPLAINT IS IN REGARD TO NHTSA CAMPAIGN 16V209000 IN REGARD TO A SEATBELT RECALL ON 2014/15 GMC SIERRA. GM HAS PROPOSED 2 SOLUTIONS: ONE FOR NEW UNSOLD VEHICLES WHICH LEAVES A SEAMLESS REPAIR AND THE OTHER FOR USED VEHICLES THAT LEAVES THE SEAT VISIBLY DAMAGED. THIS VISIBLE DAMAGE HAS LED TO OWNERS NOT HAVING THEIR VEHICLES SERVICED AND OPTING OUT OF THIS RECALL. YOU CAN FIND EXAMPLES AND EVIDENCE OF THESE OWNERS HERE: HTTP://WWW.GM-TRUCKS.COM/FORUMS/TOPIC/189628-SEAT-BELT-RECALL/ HTTP://WWW.GM-TRUCKS.COM/FORUMS/TOPIC/190371-HAPPY-WITH-YOUR-SEATBELT-RECALL-FIX/ THE ONLY REASON THAT GM PROPOSED TO SOLUTIONS IS TO SAVE A FEW BUCKS AT THE EXPENSE OF THEIR CUSTOMERS. THIS IS NOW LEADING TO A POTENTIALLY DANGEROUS SCENARIOS FOR GMC OWNERS AND OTHERS ON THE HIGHWAY. THIS NEEDS TO BE INVESTIGATED AND GM NEEDS TO ANSWER WHY THEY PROPOSED A CHEAPER LESS EFFECTIVE SOLUTION WHICH LEAVE VISIBLE DAMAGE TO THE VEHICLE FOR CURRENT OWNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893169August 4, 2016
STEERING, SUSPENSION, WHEELS
I PURCHASED A NEW GMC SIERRA FROM ROYAL AUTOMOTIVE GMC IN VESTAVIA, AL ON MAY 12, 2016. SINCE THE TIME OF PURCHASE, THERE HAS BEEN A VIBRATION PRESENT, AND NOTICEABLE AT SPEEDS ABOVE 60 MPH. I HAVE TAKEN THE VEHICLE IN TO ROYAL THREE TIMES AND THEY HAVE YET TO REMEDY THIS ISSUE. WHILE OBVIOUSLY ANNOYING, THE ISSUE CAUSES ME HEADACHES, AND I QUESTION WHETHER IT COULD LEAD TO SAFETY ISSUES. I'M CURRENTLY WORKING DIRECTLY WITH GM ON THE ISSUE, BUT THERE IS STILL NO RESOLUTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892743August 3, 2016
STEERING
THE STEERING RACK DEVELOPED A LOUD CLUNK THAT YOU COULD FEEL IN THE STEERING WHEEL AND HEAD OUTSIDE WHEN TURNED ABOUT 2/3 OF THE WAY TO THE LEFT. THE PROBLEM WOULD HAPPEN ALMOST EVERY TIME THE WHEEL WAS TURNED. THE TRUCK COULD BE STANDING STILL OR MOVING. I BROUGHT IT TO THE DEALER WHERE THEY DIAGNOSED IT AS HAVING A BAD STEERING RACK. THE TRUCK HAS 43000 MILES ON IT AND IT WAS DEFINITELY A SAFETY ISSUE. I READ A LITTLE ONLINE ABOUT THE PROBLEM AND THERE IS SEVERAL PEOPLE WHO HAVE HAD THE SAME ISSUE. SOMEONE STATED THAT THE NEW ONES ARE BUILT DIFFERENT THAN THE 2014 AND POSSIBLY 2015 MODEL YEARS. IF THE NEW ONES ARE UPDATED AND IT IS A KNOWN PROBLEM IT WOULD BE NICE IF THE MANUFACTURER WOULD FIX THEM BEFORE STEERING RACKS START FAILING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892745August 3, 2016
VISIBILITY/WIPER, EXTERIOR LIGHTING
THERE TRULY IS NO ACCIDENT AT THIS TIME. HOWEVER ... IF THIS CONDITION ISN'T CORRECTED, THERE WILL BE ACCIDENTS. THESE MAY RESULT IN NOT ONLY LOSS OF LIFE OR PROPERTY, BUT POSSIBLE CRIMINAL PROSECUTION. THE ISSUE: THE PROJECTOR HEADLAMP DESIGN OF THE 2014 GMC SIERRA IS EXTREMELY SUBPAR FOR LIGHTING THE ROADWAY AHEAD OF YOU. INDIVIDUALS, IN ORDER TO NOT "OUTDRIVE" THEIR LIGHTS, WOULD PROBABLY HAVE TO GO BELOW POSTED MINIMUM SPEED LIMITS ON HIGHWAYS, PRESENTING YET ANOTHER ISSUE FOR THE DRIVER AS WELL AS THOSE WHO WOULD APPROACH FROM THE REAR IN NIGHTTIME DRIVING CONDITIONS. I CONTACTED GMC ... AWARE OF THE ISSUE. NO HELP AT THIS TIME. I GOT THE IMPRESSION FROM THE OPERATOR THAT "NOT ENOUGH PEOPLE HAVE FILED COMPLAINTS." I'M GUESSING THAT WHEN THE CATASTROPHIC AND TRAGIC HAPPENS, IT WILL NOT MATTER THAT NOT ENOUGH PEOPLE FILED COMPLAINTS ... OFFICIALLY. SLIGHT RESEARCH ON THE INTERNET WILL SHOW MANY INDIVIDUALS COMPLAINING ABOUT THE ISSUE. BUT GMC'S ADMISSION THAT THEY ARE "AWARE" BUT ARE TAKING NO ACTION AT THIS POINT IS VERY DISTURBING. I WOULD HAVE THOUGHT THAT DESIGN ISSUES WOULD HAVE HAD TO BE CLEARED BY AN OVERSIGHT AGENCY OF SOME SORT? I JUST DISCOVERED THE EXTREMELY SCARY FEELING OF "DRIVING IN THE DARK" ... BASICALLY ... AFTER HAVING MY TRUCK SINCE THANKSGIVING. BUT I DRIVE MOSTLY IN THE DAYLIGHT, AND HAVE BEEN ON INTERSTATE 20 IN ONE OF THE BUSIEST SECTIONS WITH TRAFFIC AT NIGHT ... NOT REALIZING HOW MUCH OTHERS' LIGHTS WERE HELPING. WHEN DRIVING ALONE ON A RURAL ROAD, HOWEVER, IT IS TANTAMOUNT TO DRIVING WITH A FLASHLIGHT WHEN IT COMES TO SAFETY. I AM WANTING TO TRUST THAT THE AGENCY TASKED WITH SAFETY WILL PLEASE LOOK INTO THIS ISSUE? BEFORE SOMEONE OR MULTIPLES LOSE THEIR LIVES AND LAWSUITS ENSUE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892540August 2, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2010 GMC SIERRA 1500. WHILE THE VEHICLE WAS STATIONARY, THE DRIVER SIDE AIR BAG LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892636August 2, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2008 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V324000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 09/08/16*LJ UPDATED 09/21/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892336August 2, 2016
EXTERIOR LIGHTING
VEHICLE HAS POOR HEADLIGHT PERFORMANCE WHEN DRIVING AT NIGHT. HAS BEEN BACK TO THE DEALER MULTIPLE TIMES SINCE PURCHASE IN 2014. REPROGRAMMING AND HEADLIGHT BULB REPLACEMENT WAS INEFFECTIVE. NOT SAFE TO DRIVE IN RURAL/DARK AND OR RAIN/SNOW/DARK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892368August 2, 2016
AIR BAGS, STRUCTURE:BODY
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 GMC SIERRA 1500. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED AND THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE AIR BAG WIRING WOULD NEED TO BE REWIRED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS), BUT THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 09/27/16*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892365August 2, 2016
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2015 GMC SIERRA 1500. WHILE DRIVING VARIOUS SPEEDS, THE CONTACT'S VISIBILITY WAS DIMINISHED BECAUSE THE LOW AND HIGH BEAM HEADLIGHTS FAILED TO FULLY ILLUMINATE. THE VEHICLE WAS TAKEN TO A DEALER ON NUMEROUS OCCASIONS WHERE THE HEAD LAMPS WERE READJUSTED AND THE LIGHT BULBS REPLACED; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 0.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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