GMC Sierra Complaints

15,732 consumer complaints on file.

#10945532January 16, 2017
STRUCTURE:BODY, UNKNOWN OR OTHER
MY VEHICLE HAS SIDE BOARD STEPS. THE TREAD PATTERN IS SUCH THAT WHEN WET OR ICY THE STEP IS A VIRTUAL SKID PAD. WHEN YOU PLACE WEIGHT ON THE FOOT ON THE TREAD IT IMMEDIATELY SLIPS OUT FROM UNDER YOUR POSITION. LAST YEAR I BROKE A FOOT WHEN I SLIPPED AND THIS YEAR IT WAS AN ANKLE. TREAD DESIGN NEEDS TO BE IMPROVED AND TURNED 90. AS DESIGNED THERE IS NO TRACTION PROTECTION. JUST THE OPPOSITE, IT PROMOTES LACK OF TRACTION RESULTING IN SLIPPING AND FALLING.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10945232January 14, 2017
STRUCTURE:BODY, SERVICE BRAKES
BRAKE LINES RUSTED , ABS FAILURE ,GAS LINES RUSTED, TRANS COOLING LINES RUSTED. THESE WERE ALL FAILURES THAT NEEDED REPLACEMENT THROUGH THE YEARS I HAVE OWNED IT. NOW FRAME RUSTED AND CRACKED . TRUCK BASICALLY SHOT .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945307January 14, 2017
AIR BAGS
TAKATA RECALL NEEDS TO BE COMPLETED AND CURRENTLY THERE IS NO REMEDY AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945034January 13, 2017
POWER TRAIN
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHILE DRIVING APPROXIMATELY 40 MPH, AN ABNORMALLY LOUD BANGING NOISE WAS HEARD FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000. UPDATED 03/07/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10945041January 13, 2017
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
ELECTRICAL ISSUE CAUSING SOUND SYSTEM, REAR CAMERA AND RADIO TO SHUT DOWN COMPLETELY. ISSUE STARTED 2 WEEKS AFTER PURCHASE. VEHICLE HAS BEEN SERVICE SEVERAL TIMES BUT ISSUE HAS NOT BEEN RESOLVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944603January 12, 2017
EXTERIOR LIGHTING
THE HEADLIGHTS AND RUNNING LIGHTS ARE NOT ADEQUATE ENOUGH AT NIGHTTIME TO SEE . LIMITED SITE DISTANCE AND BRIGHTNESS. I DONT LIKE DRIVING AT NIGHT BECAUSE OF THIS CREATING A SAFETY PROBLEM. LOOKING AT THE POSSIBILITY OF INSTALLING LED LIGHTS BUT DONT THINK I SHOULD BARE THE COST SINCE GMC HAS A PROBLEM THEY NEED TO CORRECT BEFORE I AM HURT DRIVING WITH THESE UNSUITABLE LIGHTS THEY HAVE INSTALLED ON THEIR VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944239January 11, 2017
EXTERIOR LIGHTING
THE HEADLIGHTS ON MY 2014 GMC SIERRA 1500 HEADLIGHTS ARE UNSAFE AT NIGHT ON DIM OR HIGH BEAM. CANNOT SEE CLOSE TO THE SIDES OR DISTANCE. WOULD BE EASY TO HIT A PEDESTRIAN. ASKED THE DEALER IF THERE WAS A RECALL OR IF THEY COULD FIX THE PROBLEM AND THEY SAID NO THERE WAS NOTHING THEY COULD DO. I HAVE READ MANY OTHER COMPLAINTS ON LINE AND DOESN'T SEEM TO BE ANYTHING BEING DONE ABOUT IT. WHY ISN'T ANYTHING BEING DONE BEFORE PEOPLE GETTING KILLED OR INJURED..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944262January 11, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 GMC SIERRA 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V324000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE....UPDATED 03/08/17 *BF *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944277January 11, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 GMC SIERRA 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V324000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/07/17*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944223January 10, 2017
AIR BAGS
AIRBAG DID NOT DEPLOY DURING HIGH SPEED ACCIDENT BUT CHEMICAL FILLED THE CAB. SERVICE AIRBAG MESSAGE WAS THEN DISPLAYED AND A NOTIFICATION FROM ONSTAR RECEIVED INDICATING AIRBAG SERVICE NEEDED.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10944029January 10, 2017
AIR BAGS
TAKATA RECALL - I WOULD LIKE TO SELL MY VEHICLE, BUT I CAN NOT DUE TO THIS RECALL THAT CAN NOT BE FIXED. WHAT CAN I DO?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10944039January 10, 2017
AIR BAGS
SUN GMC REFUSED TO FIX OUR AIRBAG RECALL BECAUSE WE DIDN'T BUY IT FROM THEM. THERE WAS A DISTURBANCE AFTER THE FACT. THEY NEW IS WARRANTIED WORK AND SENT US AWAY WITHOUT FIXING IT LEAVING US OPEN TO GETTING HURT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10943828January 9, 2017
FUEL SYSTEM, DIESEL
BOSCH CP4 FUEL PUMP FAILURE. PLEASE REFERENCE EA11-003 AND FIND THE SAME FUEL PUMPS THAT WERE FOUND TO FAIL ON AUDI/VW VEHICLES ARE ALSO USED ON GM, FORD, AND DODGE VEHICLES. SAID PUMP FAILED DURING DRIVING WITHOUT WARNING CAUSING COMPLETE ENGINE SHUTDOWN AND LOSS OF POWER. CERAMIC AND METAL INTERNALS OF THE PUMP DISINTEGRATED AND TRAVELED THROUGH THE FUEL SYSTEM, SUBSEQUENTLY CAUSING THE INJECTORS TO FAIL. SIMILAR TO THE FINDINGS IN EA11-003, PAGE 16 PARAGRAPH 2, THE REPAIR IS TO COST APPROXIMATELY $10,000 TO FIX THE ENTIRE FUEL SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10943903January 9, 2017
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. THE CONTACT STATED THAT THE HEADLIGHTS WERE NOT BRIGHT ENOUGH AT NIGHT TO SEE PAST 20 FEET. THE DEALER COULD NOT DIAGNOSE OR REPAIR THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 26,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10940398January 8, 2017
SERVICE BRAKES
MY TRUCK HADN'T BEEN DRIVEN FOR A COUPLE OF WEEKS, BUT THERE WAS NO INDICATION OF ANYTHING AMISS THE LAST TIME I DROVE IT. THE TRUCK IS PARKED AT THE TOP OF A APPROX. 40FT. LONG DRIVEWAY THAT IS MODERATELY STEEP. I STARTED THE TRUCK AND SLOWLY BEGAN BACKING DOWN THE DRIVEWAY AND THE BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. IT FLEW DOWN THE DRIVEWAY, GOING BETWEEN A PARKED CAR AND ANOTHER STEEP HILL, WINDING UP IN MY NEIGHBORS FRONT YARD, WHERE I MANAGED TO ABRUPTLY TURN IT AND BRING IT TO A STOP BEFORE GOING THRU HIS LIVING ROOM. FREQUENTLY, THERE ARE AS MANY AS 6TO8 KIDS PLAYING THERE, BUT BEING A BAD WEATHER DAY(COLD),, LUCKILY, THERE WAS NOBODY THERE. THE POSSIBILITIES OF A TERRIBLE DISASTER ARE FRIGHTENING. AS IT STANDS, THE ONLY 'DISASTERS' ARE THE RUTS IN MY NEIGHBORS YARD, A DESTROYED RECYCLING CONTAINER AND MY BANK ACCOUNT,-TO A TUNE OF JUST OVER 1700$. MY MECHANIC SAYS HE HAS DONE OVER A HALF DOZEN OF THESE REPAIRS LATELY. TO MY WAY OF THINKING, GM IS SERIOUSLY NEGLIGENT REGARDING THIS PROBLEM, WHICH I HAVE DISCOVERED IS FAIRLY COMMON. ARE THEY WAITING TO SEE HOW MANY HORRIFIC EVENTS OCCUR BEFORE ADDRESSING THIS? AT THE VERY LEAST, THEY SHOULD GIVE REIMBURSEMENT TO THOSE OF US THAT HAVE GONE THRU THIS. AND WHERE IS NHTSA'S ACTION ON THIS ISSUE??? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10943701January 8, 2017
UNKNOWN OR OTHER
CRACKED DASH OVER AIR BAG PANEL ON 2011 GMC SIERRA 1500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10940256January 7, 2017
UNKNOWN OR OTHER
THIS VEHICLE WAS ACQUIRED IN MARCH, 2016 WITH AN INTACT DASHBOARD, 142,000 MILES ON THE ODOMETER. OVER THE LAST 9 MONTHS MULTIPLE, PENETRATING CRACKS HAVE DEVELOPED IN THE TOP OF THE PLASTIC DASHBOARD DUE TO CAUSE(S) UNKNOWN. THIS HAS GREATLY DIMINISHED THE STRUCTURAL INTEGRITY OF THE DASHBOARD TO THE POINT THAT AT LEAST ONE TOP PIECE OF THE DASHBOARD IS LOOSE DUE TO THE CRACKS. TWO CRACKS ARE IN THE CENTER OF THE DASHBOARD TOP AND ONE ON THE RIGHT SIDE OF THE DASHBOARD IMMEDIATELY ADJACENT TO THE FRONT PASSENGER AIRBAG. CURRENT MILES ON THE ODOMETER ARE 146,000. IN THE EVENT OF AIRBAG DEPLOYMENT DURING A CRASH, THE LIKELIHOOD IS VERY HIGH THAT PLASTIC FROM THE DASHBOARD COULD FRACTURE, BECOME AIRBORNE, AND RESULT IN INJURY TO OCCUPANT(S) OF THE VEHICLE DUE TO EITHER THE NORMAL DEPLOYMENT VELOCITY OF THE TAKATA PASSENGER AIRBAG, OR WORSE YET IF THE PASSENGER AIRBAG INFLATOR FAILS TO FUNCTION AS DESIGNED AND ACTIVATES WITH EXCESSIVE FORCE. THIS VEHICLE IS SUBJECT TO RECALL NHSTA #16V381, ISSUED 5/27/2016 FOR DEFECTIVE FRONT PASSENGER AIRBAG INFLATORS. FURTHER, THE VEHICLE HAS SPENT ITS ENTIRE OPERATING LIFE IN THE "ZONE A" HIGH ABSOLUTE HUMIDITY REGION (FLORIDA). IN AND OF ITSELF, THE CRACKING DASHBOARD PRESENTS A SAFETY HAZARD DURING A CRASH WITH AIRBAG DEPLOYMENT. HOWEVER, COMBINED WITH CONDITIONS RECORDED IN RECALL 16V381, I MAINTAIN THIS COMBINED HAZARD PRESENTS AN UNACCEPTABLE LIFE SAFETY RISK. I STRONGLY RECOMMEND THAT THE NHTSA IMMEDIATELY INITIATE AN INVESTIGATION INTO THE CAUSE OF THE NOTED DASHBOARD CRACKS ON BOTH GM AND GMC GMT900 TRUCK PRODUCTS, AND FURTHER RECOMMEND THAT A RECALL ACTION BE SUGGESTED TO GENERAL MOTORS CORPORATION ON GMT900 VEHICLES REGISTERED IN "ZONE A" TO REPLACE DEFECTIVE DASHBOARDS. AS OF THIS DATE GM HAS NOT COMPLETED THE RECALL ACTION UNDER NHSTA #16V381 ON MY VEHICLE, THEREFORE THE ACCENTUATED HAZARD REMAINS UNABATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10940045January 6, 2017
UNKNOWN OR OTHER
MY DASHBOARD IS CRACKING IN TWO PLACES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939955January 5, 2017
AIR BAGS, UNKNOWN OR OTHER
THE VEHICLES DASHBOARD IS BEGINNING TO CRACK IN MULTIPLE LOCATIONS. THIS TRUCK HAS LESS THAN 30,000 MILES ON IT AND IT'S ONLY USED AS A LEISURE VEHICLE. ONE OF THE AREAS OF MAJOR CONCERN IS, THE CRACK THAT LEADS DIRECTLY TO THE AIRBAG. IF THE AIRBAG WERE TO DEPLOY, I BELIEVE THAT SHARDS OF PLASTIC WOULD BE THROWN ALL OVER THE INTERIOR OF THE VEHICLE. THERE'S NO REASON FOR THIS DASHBOARD TO CRACK AND THE REPAIR WOULD BE CLOSE TO $1,000 DOLLARS. IN MY OPINION THIS IS A MANUFACTURE DEFECT, AND A HUGE OVERSIGHT ON QUALITY CONTROL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10939997January 5, 2017
STRUCTURE
DURING NORMAL VEHICLE OPERATION (WHILE DRIVING ON A STATE HIGHWAY) THE DASHBOARD ADJACENT TO THE PASSENGER AIR BAG CRACKED. IT IS ON THE BACK LEFT CORNER OF THE FRAMEWORK AROUND THE AIR BAG COVER ON THE WINDSHIELD SIDE. I DO NOT STORE ANYTHING ON TOP OF THE DASHBOARD AND ALWAYS USE AN ALUMINIZED SUNSCREEN PROTECTOR IN THE WINDSHIELD 9 OUT OF 12 MONTHS. I DO NOT KNOW WHAT CAUSED THE CRACK TO OCCUR (UNKNOWN CAUSE). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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