GMC Sierra Complaints

15,732 consumer complaints on file.

#11454519February 28, 2022
ENGINE, POWER TRAIN, FUEL/PROPULSION SYSTEM
•The diesel exhaust fluid heater is a faulty component in the system, there is a back order on the part with no ETA • My pickup only does 55MPH right now and soon to do 5MPH you cannot drive on a public road doing 5MPH •There is thousands of other people having the same exact problem! •The DEF light is illuminated on my dash along with the check engine light, when you diagnose the error code it comes up with “P20C1 Reductant Heater C Control Circuit/OPEN”
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454560February 28, 2022
FIRERELATED
The contact owned a 2011 GMC Sierra 1500. The contact stated that while the vehicle was parked at the residence overnight, the vehicle caught on fire. The fire spread to his other vehicle, a 2000 Chevrolet Blazer, and that vehicle was also destroyed. The fire department was able to extinguish the fire. A fire department report was filed. The contact was informed that the cause of the fire ignition was unintentional. Both vehicles remained at the contact's residence and were deemed totaled by the insurance company. The dealer was made aware of the failure and informed the contact that the vehicle was included in NHTSA Campaign Number: 21V054000 (Air Bags) however, the cause of the fire was not related to the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 201,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11454310February 27, 2022
UNKNOWN OR OTHER
My rear window suddenly shattered. Heated sliding back window. No other explanation. My vehicle was parked in my driveway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454388February 27, 2022
ELECTRICAL SYSTEM
Rear window defrost malfunctioned during remote start and electrical fire happened inside cab and shattered window. Vehicle caught on fire due to recall on 02/26/22 at 1AM and is at McGrath GMC in Cedar Rapids, IA. They will not release the vehicle due to safety issues; rental vehicle is not being provided and they have no update on when dealer will reach out to consumer. Dealer has been contacted multiple times.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11454246February 26, 2022
EXTERIOR LIGHTING
Intermittent issue with entire dash lights and radio lights going either fully out/off or extremely dark. Adjusting dimmer does not correct the issue. Affects driver safety due to acute driver distraction while trying to correct, and disables driver warning lights and all information systems, including towing related warnings (transmission temp/coolant temp, etc) Dealer advises to bring it back when it is occurring, but occurrences are not predictable, nor do they occur on a regular basis. Cause is unknown, but since dimmer switch does not correct this issue, it is the probable cause.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454287February 26, 2022
AIR BAGS:FRONTAL
My passenger air bag deployed or went off as i was driving home from work and made such a loud noise that i crashed my 2012 GMC Sierra 1500. I was startled and scared and disoriented and others around me that i crashed my truck. it has not been reproduced or confirmed by a dealer. It has not been inspected by anyone. there was was no warning or lights or anything it just went off as i was driving
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11454023February 25, 2022
UNKNOWN OR OTHER
The upper part of the dashboard has progressively cracked and creating hazardous plastic pieces that are potentially dangerous in a crash. This cracking started to occur shortly after purchasing the vehicle in 2016.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454084February 25, 2022
UNKNOWN OR OTHER
DEF Emission system failure. Total component breakdown requiring replacement. Parts unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454129February 25, 2022
ENGINE
The contact owns a 2021 GMC Sierra 1500. The contact stated that the check engine warning light was illuminated and the vehicle failed to accelerate above 60 MPH. The contact took the vehicle to the dealer who diagnosed that the DEF tank had failed and needed to be replaced. The vehicle had not been repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453900February 24, 2022
AIR BAGS
The contact owns a 2013 GMC Sierra 1500. The contact stated that the vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 21V054000 (Air Bags). The contact stated that prior to having his vehicle repaired, he had not experienced any failure with his vehicle. The contact stated that once he picked up the vehicle, he noticed that there was a crack on the passenger’s side dashboard where the air bag was replaced. The vehicle was taken back to the dealer and the contact was informed that the dealer was not liable for any damages to the dashboard. The contact stated that the dealer provided a letter from the manufacturer which stated that the dealer nor manufacturer was responsible for any damages done in the process of completing the recall. The contact stated that his vehicle was in perfect condition prior to the repair and felt that the air bag was now unsafe. The manufacturer was not notified of the failure. The approximate failure mileage was 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453754February 24, 2022
ENGINE
The contact owns a 2021 GMC Sierra 1500. The contact stated that after starting the vehicle, the check engine light remained illuminated and the vehicle would not properly accelerate while depressing the accelerator pedal. The vehicle was taken to the local dealer who diagnosed that the engine valve lifter was faulty and needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 11,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453780February 24, 2022
ENGINE
2015 GMC Sierra 1500 with 40k miles has developed a radiator leak. Smell of coolant has been evident for a few years but was unable see the actual leak. Seems to occur often in 2014-2018 Sierra 1500. See service bulletin PI1513F. Issue is not covered under warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453597February 23, 2022
ELECTRICAL SYSTEM, ENGINE
While driving, when approaching speed of 40 mph, the engine begins to have dull shutter intermittently as though I am going over pot holes or rumble strips when I am not. Regardless of time or day or weather the truck has performed in this way. I have had it to the dealership twice for the issue. The first time they said they didn’t feel anything and unable to duplicate the problem. The second time, the vehicle was with the dealer for several days trying to determine the other issue it was there for. I requested they again try to recreate the concern. The service assistance asked if I was willing to ride with the technician to see if I could point it out for him. In scheduled a time to do so, when I arrived, the technician was not there. I reside an hour away from the dealership. Making these round trips and getting no where with support or answers. When this happens, I become extremely anxious about the safety of the truck. Also- while 4 X4 is engaged, the truck has significant shutter when going up hill, as though the transmission is going to drop. The entire truck will violently shake.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453609February 23, 2022
AIR BAGS
General Motors sent out email to all GM Dealers on 7/1/2021 regarding recall N202324251 which stated until further notice the involved vehicles that are in dealers' possession new or used inventory must be held and cannot be delivered to customers,dealer traded, etc. I traded for this vehicle on 12/3/2021. Called dealership on 2/10/22 to no avail after I received this email about the vehicle I had traded for. I Called General Motors on 2/11/2022 spoke to Christian in customer service. On 2/14/2022 problem was turned over to Kianna in regional per Christian. Left several meassages for Kianna on 2/14/2022. She returned my call on 2/15/2022 and said she would start buy back and that another department handles the buy back,but they have to go through her and that she would call on 2/17/2022 to let me know what was going on with the buy back.She did not call back.Have called several times and left messages since the 17th. Finally got to talk with her on 2/23/2022 for 5 minutes and was told that buy back had to be approved first and was put on hold for 1 hour while she looked up the case on her computer. I am not driving this vehicle.since it states that roof rail can explode while sitting idle. I want a full refund and the dealer to pick up the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453445February 22, 2022
AIR BAGS
Takata Recall. The contact owns a 2013 GMC Sierra 3500. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. Neither the dealer nor the manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453484February 22, 2022
AIR BAGS
Takata Recall. The contact owns a 2012 GMC Sierra 1500. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was unavailable. The vehicle was taken to the local dealer and it was confirmed that parts were not yet available. The dealer informed the contact that they were not responsible for any damages while replacing the air bags. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453249February 21, 2022
UNKNOWN OR OTHER
Back up camera stopped working, appears to be dependent on the weather with temp and humidity. Back up camera will get all static then go blue and call for need of service.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453262February 21, 2022
ENGINE
The A/C condenser is defective, one of the three welds it has is leaking due to lack of proper welding.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453083February 20, 2022
ENGINE
Greetings, he has a complaint from our consumers in the United Arab Emirates to the agent, and he is using incorrect oils in the atmosphere and nature of the region
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452911February 18, 2022
STEERING, ELECTRICAL SYSTEM
When turning 30 mph and under the eps (power steering) cuts out randomly for a second or less and jerks the wheel only causing a slight swerve so far but has me worried and I'll be paying for the software update out of pocket since my truck isn't in the recall even though other 2014 sierras are recalled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to GMC Sierra