GMC Sierra Complaints

15,732 consumer complaints on file.

#11637242January 21, 2025
ENGINE, FUEL/PROPULSION SYSTEM
I had Engine Failure in June 2024 with roughly 50,000 miles. I was getting on I75 North in Auburn Hills, MI, when I heard a loud pop. The vehicle began shaking violently with a loss of engine power warning displayed, loss of oil pressure displayed followed by 2 successive limp mode warning. The vehicle would not drive over 25 MPH. Luckily the next exit was only a mile down the road. I was able to drive on the shoulder of the Interstate to get off of the highway. When I parked the vehicle shortly after, I viewed oil spewed all over the engine bay and under the truck. I then waited 4 hours in 95+ heat for a tow truck. The engine was replaced by the dealer with no root cause identified or communicated to me. There were no warning prior to this failure. The vehicle has had over 13 warranty related issues including the DEF heater melting, CAC pump failure, Numerous Exhaust Leaks, NOX and EGR sensors failing, brake control module faults etc.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637255January 21, 2025
ENGINE
Engine suddenly started knocking and loss of power while driving on the highway. If engine had stopped or locked up it could have caused an accident. Took it straight to my dealer on Dec. 30, they said to leave it that the knocking was coming from lower part of engine. Couple weeks later they called and told me it was crank bearings. Very disappointed I only have 11000 miles on it.There was no prior warning lamps or symptoms. They have a new engine on order but said there is a nation wide back order, so no way to know how long it will take to find one.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11637297January 21, 2025
LANE DEPARTURE: WARNING
ADDITIONAL INFORMATION RE ODI 116346689: Tried to report to GM using 800-462-8782 provided by you. Agent would not accept ANY information that I tried to provide, including year/make /model and would not confirm or deny that the issue was known by them. Agent said that the dealer would report their inability to fix the issue directly to GM, and that I could not. I have no way of knowing if the dealer made this report to GM. Calling this number was an infuriating, complete waste of time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637307January 21, 2025
ENGINE
I was driving along the freeway with my family of five. There were no warning lamps. There was an odd noise for about 10 seconds, and then the engine completely seized/locked up. I lost all ability to use the engine. I was able to come across three lanes of traffic, thankfully, without hitting anything without the ability to accelerate. GMC dealership inspected the car the next day. The engine is completely seized up. They are replacing the entire engine, but it has been a month without my car. They still do not have the parts available. We are fortunate. There were no other cars around us and I was able to steer to the Berm Across three lanes. This could’ve caused a catastrophic accident for my family.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637313January 21, 2025
UNKNOWN OR OTHER
The gmc trailering app will not read trailer tire pressure above 100psi. When trailer tires carry a safe psi amount above 100psi the trailering app will not be able to confirm if the trailer tire is low in pressure which could cause a massive wreck if driver did not know the trailer tire was going bad. Truck was taken to dealer, they tried to follow bulletin 22-NA-172 to have the pressure to read above 100psi. But they could not get it to work, I was told it was a trailering app issue and nothing they can do until GM takes the steps to fix the trailering app.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637323January 21, 2025
ENGINE, ELECTRICAL SYSTEM, EXTERIOR LIGHTING:BRAKE LIGHTS
The contact owned a 2019 GMC Sierra 1500. The contact stated that while driving 25 MPH, there was an abnormal sound coming from the rear of the vehicle before the vehicle jerked forward. There was no warning light illuminated. The contact was able to pull over on the side of the road. The contact also stated that the radio would turn on, but there was no image on the screen. The contact took the vehicle to the dealer; however, no cause for the failure was found. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure and informed the contact that the vehicle was no longer covered under an undisclosed Customer Satisfaction Program. The contact stated that the abnormal sounds and failure persisted, and the manufacturer was contacted again. The vehicle was taken to the dealer and was diagnosed with a misfire and that the brake lights needed to be replaced. The vehicle was not repaired. The failure mileage was approximately 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637357January 21, 2025
ENGINE
Truck acted like it would not start several times in a day. Had battery replaced and it still did not fix the issue. Was told by dealership I would need to bring in and let them look at it. Was going to delearship and noticed a llight knocking in my engine then all of a sudden lost power. Was able to coast out of traffic and onto a curb. Truck would not start or even try, yet every light and such still worked. Had taken to dealership and this morning was told it was the engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637373January 21, 2025
AIR BAGS, STEERING
Subject: Safety Complaint Regarding Steering Airbag Trim and Steering Axle Issues Dear National Highway Traffic Safety Administration (NHTSA), I am writing to formally file a complaint regarding serious safety issues with my GMC vehicle. Specifically: 1.The steering airbag trim has begun to crack, which raises concerns about its structural integrity and potential interference with airbag deployment in the event of a collision. 2.The steering axle is making unusual noises due to loose bolts and worn bushings, posing a potential risk to steering control and overall vehicle safety. I recently took the vehicle to an authorized GMC dealership for inspection and repair. However, the dealership refused to address these issues despite their clear impact on safety and their apparent connection to manufacturing defects. Given the critical nature of these problems, I urge the National Highway Traffic Safety Administration (NHTSA) to investigate this matter thoroughly. These defects not only compromise the safety of the vehicle but also endanger the lives of the driver, passengers, and others on the road. Thank you for your attention to this matter. I am happy to provide any additional information or documentation required for your investigation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637375January 21, 2025
POWER TRAIN
The contact owns a 2021 GMC Sierra 1500. The contact stated while driving at approximately 20 MPH, the vehicle lost motive power. The contact stated that the accelerator pedal was depressed; however, the vehicle failed to respond as needed. The contact moved the transmission lever from drive(D) to neutral(N) to reverse(R) several times and was able to drive back to the residence. The contact stated that the check engine warning light was illuminated. The contact had the vehicle towed to a local dealer. The dealer diagnosed the failure and determined that the transmission control valve had failed and needed to be replaced. The vehicle was repaired; however, the contact stated that the failure had reoccurred. The vehicle was taken back to the same dealer who advised that the transmission control valve had failed, but the parts needed to complete the repair were on back-order. The vehicle was not repaired. The contact had asked the dealer what the possibility of the same failure reoccurring after the second replacement of the control valve and the dealer advised that the valve would fail again. The vehicle was awaiting repair. The manufacturer was informed of the failure. The failure mileage was 27,676.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637428January 21, 2025
UNKNOWN OR OTHER
When traveling on the interstate at 75 MPH the trim at the top of the grill broke free, hit the windshield and blew over the vehicle. The front of the grill you can visibly see where the metal clips fail and were completely sheered off. GM Authority has a bulletin published on 11/1/2024 citing other incidents of 2022 GMC Sierra AT4 owners who have had the same situation happen to them.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637538January 21, 2025
ENGINE
The engine seized up at approximately 20,000 miles while exiting the highway. I took the vehicle to GM and they needed to replace the entire engine. I was told it was a common problem with the 6.2 engine by the service manager.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637031January 20, 2025
ENGINE
Multiple injector and lifter failures. Occurred on 2 separate occasions. Taken to dealer the first time. Told injector failure and lifter failure. Less than a week later experienced multiple lifter failures. Taken to dealer again for repair. They only replaced some of the affected lifters, even though TSB from GM recommends replacement of all of them. Currently awaiting failure of additional components not replaced. There was no warning of either occurrence. Was only driving 45 mph on my way home the first time. The second occasion was on initial start up at Dr office. Opened a claim with GM on my own, as dealership was negligent or unwilling to contact GMC about these failures, even though I provided them with the appropriate TSB directly from GM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637032January 20, 2025
ENGINE
I was waiting in a parking lot to pick up the kids from school. In park, the truck loses power and almost completely shuts down. When it Reva back up there was a horrible hammering noise. I turn the truck off. Then I called the dealership and told them. I cranked it and recorded it for them and then shut it off. Then the tow truck couldn’t tow and it took two hours to get it loaded because of the features locking things down. It has been 29 days before the finally told me it needs a whole new engine. They still will not tell me why though.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637034January 20, 2025
ENGINE
The truck engine experienced catastrophic failure while driving at 30 MPH. There was no warning or dashboard indication problem prior to the failure. Loud ticking noises were coming from the engine compartment just before full power loss while driving. The vehicle was towed to an independent mechanic. The mechanics found bent valves, damaged pistons and connecting rods. The mechanic replaced the the engine with a GM Longblock. The cost of this repair was just over $10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637036January 20, 2025
POWER TRAIN
The transmission is experiences periodic rough shifting, a shudder and droning noise between 1,000 and 1,500 RPM. An independent transmission specialty shop states the transmission is starting to fail. The transmission, differentials and transfer case fluids were changed at 53,000 miles and again at 104,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637055January 20, 2025
ENGINE, POWER TRAIN
We had to replace the transmission at 70,000 miles even though problems were reported to the dealer at 53,340. This repair costed $2300 on a 1 year old truck. Then we needed to replace a solenoid circuit which was not covered under warranty. We repaired this 2x (the second time covered). Then at 147,000 miles 9/24, there was a cylinder misfire which bent the push rod and collapsed lifter. This engine repair cost $8300.00 dollars. Who has to replace an engine on a truck that's 3 years old. This is a defect. Please help us. We have spent over $10,000 on repairs. We faithfully do our changes and service.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637090January 20, 2025
ENGINE
Engine started making noises. I had it towed to dealership to get it diagnosed. Dealership called me next morning to get information on what vehicle was doing. I called dealership that same evening and they informed me that the engine locked up on the tech diagnosing the issue, and I was going to need a new engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637102January 20, 2025
STRUCTURE:BODY
Driving at highway speeds 60 mph. The upper grille (as GMC calls it) came off of the truck, hit my windshield and the car behind me also hit it. This is a known GM problem and they are not issuing a recall on this. We are lucky the car behind me didn't suffer any damage nor swerve to miss the flying piece of my vehicle. This is a huge safety concern that needs to be addressed. A quick google search will reveal many other people having this same issue. Some stating damage to their vehicle as a result.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637119January 20, 2025
ENGINE
6.2L motor shut off with no warning with message on dash to shift to neutral and press start, nothing happened. Was able to restart and drive to dealership. Truck was diagnosed with blown motor (lower bearing failure) and new motor ordered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637120January 20, 2025
ENGINE
I got off work started my truck heard a few pops. As I was driving the vehicle started jerking like the brakes were being applied. Then I noticed a yellow engine light and a ESC light come on. I pulled over to check vehicle and all the lights went off. Dealer was just a few miles away. So I started back up and drove to dealer. On the way to dealer vehicle started a tapping noise. Then a new message flashed something about my steering will be affected. I got I to dealer safely. Where I left the truck for repairs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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