GMC Sierra Complaints

15,732 consumer complaints on file.

#11646967March 7, 2025
UNKNOWN OR OTHER
On [xxx]\ while travelling from Georgia to Florida, we fueled up at the [xxx] exit. As we left and started up the on ramp, the transmission in the truck failed. We were able to make it to a campground nearby and we called a local transmission repair shop. Not thinking anyone would answer, someone did and told us to bring the truck in the next day. To make a long story short, we did some research on the transmission in the truck and found there were a few class action lawsuits on this particular transmission. In fact, the transmission repair shop told us he has had to work on quite a few of vehicles with this particular transmission. I find this quite disturbing since no recalls have been issued on this transmission. The truck only had 135,000 miles on it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646651March 6, 2025
ENGINE
i was driving on the highway and the truck just shut off and rear wheel locked up almost caused me to wreck the truck. got truck pulled to side of the road finally after steering got real tight and very hard to steer to side of road. truck would not even try to start and engine warning light popped up on dash. i had to get truck towed for $243 to turner gmc in new holland, the dealership said it was a known issue since they had 2 trucks in their shop with the 6.2 L engines getting replaced. this was a very scary moment for me and now i have nothing to drive out money from towing and dealer told me it could be a few months before i get truck back. now i will have to pay for a truck that dont run at all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646652March 6, 2025
ELECTRICAL SYSTEM
Had GMC (Leominster, MA), perform the safety recall for the transmission on my Sierra. This is the one for the rear wheel lockup that requires a software update. My battery was completely dead after the vehicle sat for a week. No accessori s plugged in, and it's a 6 month old battery Battery tested fine and is charging now, but it appears the CPU never fully powered down after the software update, resulting in needing multiple jump starts and 3+ hours of run time to charge the battery enough to turn over on its own. I can see this being a safety issue in relation to the Auto-start, because when it is being used, the battery is needed to restart the engine. This could result in a stall at an intersection, and if drivers are not alert, may collide with a stalled vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646710March 6, 2025
ENGINE, FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
On the highway, the engine suddenly stopped working. Everything turned black. While driving, the screen turned back on but the motor did not start again. I pressed the breaks and the start button to turn the engine back on, while still driving on the highway. It turned back on but then stopped again before I had time to pull to the side of the road. I did the same again and got to bring the car to the side of the highway. It started and stopped several times. I got it to run again so I exited the highway. It turned off again once I was off the highway. I got to drive it slowly to the dealer. He said it had never happened (which is untrue, I found out it is a recurring problem on the GM 6.2 liter). I had brought the car for service to the same dealership about a week prior to the incident. At that time, I told the dealer that the motor was making subtle weird noises. They serviced the car and gave it back to me stating that everything was ok and that nothing showed on their computer. When I picked up the car after the shutting off incident, I was told that their system showed prior issues but that nothing needed to be done since it was not detecting any problem at the time of pick up. About a week after I picked up my truck (after the shutting off issue was supposed to have been taken care of), I returned because I was still noticing the noise. While on a test drive with a GM mechanic, the motor suddenly started making very loud clicking and squeaking noises. He told me to stop right away. The manager at the dealership told me I would get a new motor because there was a recuring issue with the GM 6.2l. After a week, he said only some parts would be changed and that GM would not replace the whole motor. I told him I did not feel safe driving the truck and he said GM decides what to replace not me. I read online that the motor and all oil filters, ducts etc need to be replaced to avoid debris and future problems. No warning light ever went on. Terrifying experience.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646739March 6, 2025
POWER TRAIN, UNKNOWN OR OTHER
My truck had been sitting idling for about 20 minutes on a job site on flat level ground. I turn around for whatever reason and my truck is driving forward with on one in it but my dog. The truck ran into an out rigger on my crane. I had 3 of my employees there that witnessed this happen. I got into my truck and the shifter was in drive. Somehow my dog was able to shift my truck into drive from park while it was sitting idle. I have 3 eye witnesses as well as pictures of the incident. I have pictures but was no able to upload them to they portal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646761March 6, 2025
EXTERIOR LIGHTING
Flickering of daytime running lights.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646779March 6, 2025
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS, PARKING BRAKE, ENGINE
The contact owns a 2020 GMC Sierra 1500. The contact stated while driving at an undisclosed speed, the parking brake was independently activated. In addition, the contact stated that the vehicle had an oil leak from the oil pan. The contact stated that the oil needed to be added every two days. The contact stated that the alert system warning light was illuminated. The vehicle was taken to the dealer; however, the failure was not duplicated. The contact was informed that the failure could not be duplicated, because no active codes were retrieved. In addition, the contact stated that the frame had corrosion. The vehicle was taken to the dealer for corrosion failure, however, the contact stated that the previous dealer had failed to help. The dealer confirmed the corrosion; however, the vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646830March 6, 2025
VEHICLE SPEED CONTROL, POWER TRAIN
The vehicle was traveling over a hill, and it failed to shift gears downwards when traveling over the hill. The vehicle’s RPM’s shot up to 4000+ and jolted the truck forward without pressing the gas pedal. The vehicle made a loud noise and would not accelerate in the middle of the road. The vehicle would only accelerate after giving it minimal gas from the pedal. The truck then failed to accelerate on the entire drive to the destination and failed to enter reverse upon arriving to my destination.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646855March 6, 2025
ENGINE
The contact owns a 2024 GMC Sierra 1500. The contact stated that while driving on a main road at 65 MPH, the vehicle experienced a loss of automotive power. There was no warning light illuminated. The contact coasted to a stop in the shoulder lane and allowed the vehicle to sit for several minutes before attempting to restart the vehicle; however, the vehicle failed to start. The vehicle was towed to a local dealer where the vehicle was diagnosed, and the contact was informed that the engine had seized and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 23,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646877March 6, 2025
POWER TRAIN, ENGINE
Driving on the highway vehicle installed out in the middle of the road lucky I had enough speed to rush to the median. I heard noise coming from the engine while I was coasting off the median on the median. Try to turn on the vehicle no luck.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646893March 6, 2025
ENGINE, POWER TRAIN
purchased a 2023 GMC Denali, 1500 on January 12, 2025. after about a week,Started to hear knocking ticking noises took the truck to the dealership with 20,362 miles . dealership diagnosed that the lifters on the driver side went bad dealership replace driver side bank , picked up my truck drove it a little over 500 miles and still heard knocking ticking noises. Send it back to the dealership and dropped it off dealership told me they would keep me an update on it.Emailed called have absolutely no idea what’s going on with my truck. The dealership did mention of a possible engine replacement. But did not confirm after many attempts. Trying to attempt to contact the dealership emails phone calls still no answer. Called General Motors. They informed me the dealership ordered a new engine for replacement. That definitely worried me and I asked for a vehicle replacement or refund General motors, declined my request. Now I am not so confident in my truck what else could go wrong since the engine is going to be replaced? What about the transmission? Could it affect it? I don’t know> The damage was significant in order for the engine to be replaced you just don’t replace an engine just because, there was no light indications that something was going wrong with my truck. I’m glad I wasn’t driving far when I was hearing these noises coming from the engine because the engine could have seized left me stranded who knows could have crashed if the engine came to abrupt stop because of the engine failure. I purchased this truck January 12, 2025 . The total of time that I have had my truck since January 12 has been 15 days. today is February 6 on Friday, February 7. My truck has been in the shop literally 30 days exactly. Still no update on when it will be ready. This is so frustrating and such a big inconvenience.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646537March 5, 2025
POWER TRAIN
The contact owns a 2020 GMC Sierra 3500. The contact received notification of NHTSA Campaign Number: 24V797000 (Power Train); however, the part to do the recall repair was not yet available. The contact was concerned about the remedy repair not being adequate to repair the vehicle. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646611March 5, 2025
ENGINE, POWER TRAIN
Lifters failed and cam shaft was busted. Standard issues with 6.2L engines. Was traveling down highway and vehicles was shaking violently. Inspection report available. Has been inspected by GM service center. No symptoms or warnings prior to failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646636March 5, 2025
ELECTRICAL SYSTEM
During the first approximately 10 minutes of most drives, the vehicles speaker systems intermittently cuts in and out. This includes the turn signal audio and seatbelt chimes. It does not happen on every drive, I would estimate that about 2 out of 3 drives this issue occurs. All sound will cut out for about a half a second up to 2 seconds. After I begin the drive this issue will go away usually within 10 minutes however sometimes it is quicker than that. I have not taken the vehicle to be looked at due to others stating the dealer has no fix for the issue at this time. The turn signal and seatbelt chime cutting out can create confusion and may cause occupants to forget to buckle their seatbelt. No warning lights or messages have appeared in relation to this issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646409March 5, 2025
ENGINE, POWER TRAIN
In the fall of 2023 my 6.2L V8 with only 107,565 well maintained Miles completely seized up and shut off without any warning lights or other indications of failure. I was going up a steep hill and luckily I was able to get to the side of the road by coasting backwards to a stop and fortunately no one else behind me at the time. I did not get my truck back until late spring of 2024. I paid over $13k out of pocket to replace the engine because of this issue that is known to many other GM truck owners. Prior to catastrophic engine failure I’ve had multiple services including replacement of torque converters which would cause the truck to shake violently when shifting along with violent shifts in the 8 speed transmission and at times the feeling of being rear ended when slowing down or coming to a stop which GM claims to be “normal operation”. The engine failure was never investigated by any other parties but was looked at by the dealership service department. Both violent shifts and torque converter shutter were also confirmed by the dealer but only fixed with what I consider to be temporary remedies.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646421March 5, 2025
FUEL/PROPULSION SYSTEM
Truck has had multiple "service emmision system" errors which can leave the driver stranded and left in traffic as the truck goes into limp mode and won't maintain speed with traffic flow. There are electrical glitches and issues with the circuits and heating elements themselves and in the pump... as soon as there is an error in the system... which has happened 3 times now in 104k miles (~80, 103k and 104k)... the truck is rendered useless and stuck in traffic. Emmisions system needs to be covered for the life of the vehicle if it is going to have non stop issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646505March 5, 2025
ENGINE
The contact owns a 2022 GMC Sierra 1500. The contact stated while driving 70 MPH over a bump in the roadway, there was a huge cloud of white smoke coming from the vehicle and the vehicle started to lose motive power. The check engine warning light was illuminated. The contact pulled over to the side of the roadway and waited for a tow truck to arrive. The contact attempted to start the vehicle again, but the vehicle failed to start. The vehicle was towed to the dealer where it was diagnosed with engine failure due to coolant mixing with the engine oil. The local dealer was contacted; however, the vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 6,607.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646152March 4, 2025
ENGINE
While driving the vehicle shut off in the middle of the roadway. It sat in the road till it got towed. Brought it to the dealership where it was purchased and they said the engine was blown. Themis vehicle is equipped with the 6.2 motor. It happened February 16th. The dealership confirmed the engine failed. It is siting currently at the dealership and could be available for inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646175March 4, 2025
ENGINE
Was driving approx 70 MPH when the truck lost power and put itself into neutral. Had to pull over on busy [XXX] in Missoula at 15deg F. Truck display said "restart vehicle". Once pulled over, truck put itself into PARK. Truck would not restart after multiple attempts. Was towed to dealer where they stated the engine may have seized. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646185March 4, 2025
POWER TRAIN
The contact owns a 2020 GMC Sierra 2500. The contact stated while driving 30 MPH, the engine revved while the vehicle lost motive power in the middle of the road. The contact was unable to pull over to the side of the road. The vehicle was restarted but was undrivable. An unknown warning light was illuminated. The contact stated that while the vehicle was being towed, there was a significant amount of fluid leaking onto the ground. The vehicle was towed to Ryan's Repair, where it was diagnosed with a fractured transmission cooler line. The vehicle was not repaired. The mechanic related the failure to an unknown recall. The dealer was not notified of the failure. The manufacturer was notified of the failure, but no assistance was provided because the VIN was not included in the TSB. The failure mileage was approximately 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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