GMC Envoy Complaints

3,582 consumer complaints on file.

#10429226October 9, 2011
FUEL SYSTEM, GASOLINE
JULY 26, 2011 I FILLED MY VEHICLE UP WITH GAS AND NOTICED THAT MY GAS GAUGE SHOWED THAT MY VEHICLE WAS ON EMPTY....AFTER DRIVING IT FOR ABOUT AN HOUR THE GAS GAUGE STARTED WORKING PROPERLY. OVER THE NEXT MONTH IT CONTINUED TO DO THIS OFF AND ON. THEN I RECEIVED A LETTER FROM GMC STATING THEY ARE AWARE OF THIS PROBLEM WITH 2005 GMC ENVOY'(WEIRD HOW THE LETTER APPEARED AS I WAS STARTING TO HAVE THE ISSUE) AND THAT THEY WOULD PAY 50% OF MY COST TO HAVE IT REPAIRED AT A GMC DEALERSHIP. WITHIN TWO WEEKS MY FUEL GAUGE STOPPED WORKING ALL TOGETHER. I NEVER KNOW HOW MUCH GAS I DO OR DO NOT HAVE IN MY VEHICLE. WHAT IF I RUN OUT OF GAS IN THE MIDDLE OF TRAFFIC!! THIS COULD BE DANGEROUS !! GMC IS AWARE OF THIS PROBLEM AND SHOULD CONSIDER IT A RECALL AND REPAIR THIS ISSUE AT NO COST TO THE CONSUMER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429245October 9, 2011
FUEL SYSTEM, GASOLINE
MY GAS GAUGE HAS BEEN INACCURATELY GIVING THE PROPER FUEL LEVEL. TODAY I NOTICED THE GAUGE IS NOW STUCK WAY PAST THE "FULL" LEVEL" AND DOES NOT MOVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429135October 7, 2011
FUEL SYSTEM, GASOLINE
LET ME START LIKE THIS. MY FAMILY INCLUDING MY GRANDFATHER ALWAYS HAD CHEVROLET OR GMC CARS. I WAS RAISED LEARNING HOW STRONG THEY WERE, SMOOTH DRIVING AND EXTREMELY COMFORTABLE. I BOUGHT A CHEVY TRAILBLAZER 2002 IN 2006 WHICH I LOVED, BUT UNFORTUNATELY SOMEBODY HAD CRASHED AND AFTER FIXING I SOLD. NEXT, I DECIDED TO BUY AN ENVOY SLT V6 2005 WITH 27KMILES IN 2008, WHICH I HAVE UNTIL TODAY AND I LOVE SO MUCH. SMOOTH DRIVE, COMFORTABLE, POWERFUL, GREAT LOOKING, SPACIOUS AND GREAT ENGINE. AS MY GRANDFATHER USED TO SAY, "SON ALWAYS HAVE A NORMAL MAINTENANCE AND THIS CAR WILL LAST FOREVER". I NEVER HAD ANY SERIOUS PROBLEM, EXCEPT NOW THAT THE FUEL SENSOR LEVEL IS DEAD AND I HAVE THE CHIME ALWAYS SIGNALIZING LOW FUEL EVEN IF I FILL OUT THE TANK. WELL I WAIT FOR MORE THAN 3 MONTHS FILLING OUT THE TANK AND TRACKING THE MILEAGE. 2 WEEKS AGO I RECEIVED A LETTER FROM GMC WITH MY VIN NUMBER STANDING THAT THIS IS A PROBLEM THAT THEY FIND OUT AND THEY ARE WILLING TO PAY 50% OF THE COST. I DID CALL THEM IN FACT TO KNOW THE AUTHENTICITY OF THE LETTER AND THEY CONFIRM THE ISSUE RECOMMENDING TO TAKE TO THE DEALER. I DID, AND THIS PROBLEM HAS A COST EQUIVALENT OF ALMOST A THOUSAND, WHICH WITH 50% OF DISCOUNT WITH THE LETTER WILL BE CLOSE TO FIVE HUNDRED. GMC IS AVOIDING HAVING THIS PAID 100% SINCE IT'S A RECOGNIZED AND IT SHOULD BE A RECALL. I REFUSE TO PAY FOR SOMETHING THAT IT'S A MANUFACTURING DEFECT PART. MY CAR HAS 86K MILES TODAY AND ITS STILL WITH THE PROBLEM. I CALLED GMC MORE THAN 3 TIMES AND THE ANSWER IS ALWAYS THE SAME "WE'LL PAY 50% OF THE TOTAL COST". THIS IS RIDICULOUS!!! I WANT THIS SOLVED. IT'S A SAFETY ISSUE !!! I WANT THIS PAID 100%. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429009October 6, 2011
FUEL SYSTEM, GASOLINE
ABOUT THREE MONTHS AGO THE FUEL GAUGE, AFTER FILLING THE TANK, WOULD READ EMPTY FOR A PERIOD OF TIME. THEN THE GAUGE WOULD READ FULL, THEN IT WOULD GO BACK TO EMPTY. THIS WOULD CONTINUE FOR A SHORT PERIOD OF TIME AND EVENTUALLY THE CORRECT (I ASSUMED) LEVEL WOULD BE SHOWN UNTIL THE NEXT FILL UP. AS TIME HAS PASSED, IT TAKES LONGER FOR THE GAUGE TO FINALLY SETTLE DOWN AND READ NORMALLY. I HAVE NOW RECEIVED A LETTER FROM GMC STATING THEY ARE AWARE OF THE PROBLEM AND WILL PAY FOR HALF THE REPAIR COST. MY QUESTION IS THAT IF THIS IS A PREMATURE FAILURE, AS THE LETTER STATES, WHY GMC IS NOT RESPONSIBLE FOR 100% OF THE COST. THE LETTER ALSO STATES THAT THE FUEL LEVEL SHOWN MAY READ MORE THAN THE ACTUAL LEVEL. COULD LEAD TO RUNNING OUT OF FUEL ON THE INTERSTATE, GETTING IN AN ACCIDENT TRYING TO GET OFF THE ROAD, AND/OR INJECTOR DAMAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10429013October 6, 2011
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
FUEL GAGE STOPPED WORKING. FUEL GAGE NEEDLE STAYED ON E AFTER FILLING UP. STALLED IN LEFT LANE OF INTERSTATE 80 IN DENVILLE,NEW JERSEY WITH MY TWO DAUGHTERS. THEIR AGES AT TIME OF INCIDENT WERE EIGHT AND ELEVEN. ALMOST REAR-ENDED BY TRACTOR TRAILERS. ALL THREE OF WOULD HAVE BEEN KILLED IF THE TRUCK DRIVER HAD NOT BEEN ALERT AND SWERVED TO AVOID US AS I SLOWED AND NAVIGATED TO RIGHT SHOULDER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428799October 5, 2011
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 GMC ENVOY. THE CONTACT STATED THAT THE SPEEDOMETER AND THE FUEL GAGE SENSOR FAILED INTERMITTENTLY. THE SENSORS WERE REPLACED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MANUFACTURER WAS CONTACTED, BUT THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 62,000 AND THE CURRENT MILEAGE WAS 131,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428694October 4, 2011
FUEL SYSTEM, GASOLINE
I OWN A 2005 GMC ENVOY XUV WITH APPROXIMATELY 64000 MILES ON IT. THE COMPLAINT I WISH TO REPORT IS A MALFUNCTION WITH THE FUEL LEVEL SENSOR. THE FUEL LEVEL SENSOR HAS STOPPED WORKING AND READS EMPTY CONSTANTLY, EVEN WHEN THE VEHICLE IS FULL OF FUEL. THE SENSOR CHIMES A WARNING SOUND TO INDICATE FUEL IS LOW. THIS HAS BEEN AN ISSUE FOR US FOR 5 MONTHS. WE HAVE SPENT MUCH TIME RESEARCHING THIS ISSUE TO TRY TO REPAIR IT OURSELVES, AND IT HAS SEEMED TO BE AN ISSUE THAT NEEDS DEALERSHIP ATTENTION. I WAS IN PROCESS OF SCHEDULING AN APPOINTMENT WITH GMC, WHEN A LETTER FROM GMC ARRIVED IN THE MAIL. THEY WERE ABLE TO LOCATE US BY OUR VIN. IN THE LETTER, GMC FULLY ACKNOWLEDGES THE FAULTY FUEL LEVEL SENSOR AND OFFERS TO PAY 50% OF REPAIR COSTS AT A CERTIFIED GMC DEALERSHIP. ALTHOUGH I APPRECIATE THEIR OFFER, THE REPAIR WILL STILL BE APPROXIMATELY $200 AT 50%. I AM WRITING TODAY TO LET MY VOICE BE HEARD THAT THE LAST FEW MONTHS DEALING WITH THIS ISSUE HAVE BEEN EXTREMELY CHALLENGING. I HAVE HAD TO BE CONSTANTLY AWARE OF MY EXACT MILEAGE, AND FEARFUL OF RUNNING OUT OF FUEL, STRANDED ON THE INTERSTATE WITH MY FAMILY. TO ME, IT IS A SAFETY ISSUE THAT GMC SHOULD REPAIR AS A COURTESY TO THEIR CUSTOMERS. WE PURCHASED THIS VEHICLE BECAUSE OF THE REPUTATION OF AN AMERICAN COMPANY AND AM HOPING THAT OTHERS ALONG WITH US WILL REPORT THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428156October 1, 2011
STRUCTURE:BODY, ELECTRICAL SYSTEM
ONE INCIDENT WHERE THE DOOR MALFUNCTIONED IN A POSITION WHERE THE DOOR CAME COMPLETELY OFF THREE OF THE LATCHES AND THE DOOR WAS ONLY BEING HELD ON BY THE NON-ELECTRONIC LATCH, THE DOOR FELL INTO MY ARMS AND I HAD TO HOLD THE DOOR UP AND MANUALLY PLACE IT INTO POSITION SO I COULD GET IT TO CLOSE. HAD I NOT CAUGHT THE DOOR, IT WOULD HAVE FALLEN TO THE GROUND. IT WOULD HAVE BEEN DAMAGED. IT COULD HAVE BEEN POSSIBLE THAT THE DOOR FELL OUT ONTO ME, CAUSING INJURY. ON OCTOBER 1ST, 2011 THE DOOR CAME OPEN WHILE SITTING AT A RED LIGHT, AS THE VEHICLE PULLED AWAY AT A GREEN LIGHT THE DOOR FLUNG OPEN IN A TAILGATE FASHION(TRUCKBED STYLE) AND SLAMMED AGAINST THE STOPS CAUSING THE WINDOW TO SHATTER ON THE ROAD. PRIOR TO THIS HAPPENING, WE WERE LOADING GROCERIES INTO THE BACK WITH THE DOOR OPENED IN THE SWING DOOR FASHION( TO THE SIDE) WHEN WE ATTEMPTED TO CLOSE THE DOOR, IT JUST BOUNCED BACK AND DID NOT SECURE. WE KEPT TRYING TO SECURE THE DOOR AND FINALLY THE DOOR SECURED, BUT IT WOULD ONLY SECURE WITH ONE ELECTRONIC LATCH AND THE MANUAL LATCH, THE TOP LEFT LATCH WOULD NOT CLOSE. IT SHOWED AJAR ON THE DASH. AS STATED ABOVE WHEN WE PULLED AWAY AT A GREEN LIGHT, THE DOOR FLUNG OPEN LIKE A TRUCK BED STYLE WITH THE WINDOW UP. THE DOOR IS NOT DESIGNED TO OPEN TRUCKBED STYLE WITH THE WINDOW UP, THE WINDOW NEEDS TO BE IN THE OPEN POSITION BEFORE IT WILL OPEN TRUCK BED STYLE. EVEN IF YOU WERE TO ACTIVATE THE TRUCKBED LATCH OPENER, THE DOOR WOULD SENSE THAT THE WINDOW WAS UP AND DEFAULT TO THE SIDE SWING METHOD. THE TAILGATE DOOR IS A SAFETY HAZARD DUE TO THE POOR DESIGN OF THE DOOR WHICH ALLOWS WATER AND DIRT/SAND TO INFILTRATE THE LATCHES AND CAUSE UN-WANTED OPERATIONS WHICH COULD CAUSE INJURY OR DEATH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427997September 30, 2011
FUEL SYSTEM, GASOLINE
FUEL SENSOR, LOCATED IN GAS TANK, HAS FAILED. NO MATTER HOW MUCH GAS IS IN THE TANK, BE IT FULL, HALF FULL, OR LESS, THE SENSOR BELL RINGS AND THE GAUGE REGISTERS EMPTY. THIS ALSO CAUSES THE CHECK ENGINE LIGHT TO COME ON. GMC SHOULD RECALL, AS THIS IS VERY DANGEROUS. I THOUGHT I HAD MORE FUEL BUT RAN OUT OF GAS ON A MAJOR ROAD, THANKFULLY NO ACCIDENT. GMC HAS ADMITTED THERE IS A PROBLEM AND HAS AGREED TO PAY 50% OF REPAIRS, BUT THIS IS ONLY DONE UNDER A VEHICLE WARRANTY EXTENSION, NOT RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427715September 28, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2006 GMC ENVOY DENALI. THE CONTACT STATED THAT AFTER REFUELING, THE FUEL GAUGE DISPLAYED A READING OF EMPTY AND THE CHECK ENGINE LIGHT ILLUMINATED. THE FUEL GAUGE HAD SINCE CONSTANTLY DISPLAYED INACCURATE READINGS. THE CONTACT REPLACED THE FUEL CAP, BUT THE FAILURE CONTINUED. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED, BUT THE CONTACT RECEIVED A LETTER FROM THE MANUFACTURER ACKNOWLEDGING THAT THEY WERE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427811September 28, 2011
FUEL SYSTEM, GASOLINE
I TOOK MY VEHICLE TO THE GMC DEALERSHIP BECAUSE OF A DISTINCT GAS ODOR BY THE VEHICLE. I HAD PREVIOUSLY RECEIVED A CAUTIONARY LETTER FROM GMC THAT THERE COULD BE A PROBLEM WITH THE FUEL PUMP INVOLVING POOLING AND PITTING AND EXTENDING THE WARRANTY TO TEN YEARS TO CORRECT THE DEFECT. THE INSPECTION AT THE DEALERSHIP STATED THAT THERE WAS A "FUEL LEAK FROM THE TOP OF THE FUEL TANK AREA-FUEL PUMP MODULE LEAKING" THE SERVICE ADVISOR WAS SUFFICIENTLY CONCERNED TO OFFER ME A REPLACEMENT VEHICLE TO DRIVE UNTIL THE REPAIR WAS MADE. HE SAID THAT IF I WERE TO HIT SOMETHING AND CREATE A SPARK I COULD BE IN JEOPARDY. I WAS ALSO CONCERNED ABOUT A STRAY CIGARETTE BUTT THROWN OUT A WINDOW. HE ALSO GAVE ME THE CUSTOMER ASSURANCE TELEPHONE NUMBER TO CALL TO FILE A CLAIM. I DID CALL THE NEXT MORNING AND INFORMATION WAS GIVEN AND I WAS GIVEN A CASE NUMBER AND TOLD THAT THE "DISTRICT " WOULD CALL ME. WHEN I RECEIVED THE CALL FROM THAT OFFICE SHE TOLD ME THEY WOULD CALL ME THE FOLLOWING DAY. TEN MINUTES LATER SHE CALLED BACK AND SAID THAT GM WOULD NOT OFFER ANY ASSISTANCE. THEY OBVIOUSLY KNEW THERE WAS A POTENTIAL PROBLEM OR THEY WOULD NOT HAVE SENT OUT WARNING LETTERS. I BELIEVE IT SHOULD HAVE BEEN A RECALL CONSIDERING THE POTENTIAL HAZARDS INVOLVED. I WONDER HOW MANY PEOPLE DID NOT READ THE LETTER AND SUBSEQUENTLY HAD REPAIRS MADE AT THEIR OWN EXPENSE SO THEY NEVER REPORTED THE PROBLEM. IT WAS A COSTLY REPAIR AND I FEEL THEY SHOULD HAVE COVERED THE EXPENSE. I COUNT MYSELF LUCKY THAT IT IS NOT MY SERVIVING FAMILY FILING THIS COMPLAINT. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427652September 27, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2006 GMC ENVOY. THE CONTACT STATED THAT THE FUEL GAUGE MALFUNCTIONED AND THE CONTACT WAS UNABLE TO DETERMINE THE EXACT AMOUNT OF FUEL IN THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING AND THE DEALER STATED THAT THE FUEL GAUGE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427081September 25, 2011
SUSPENSION
DRIVING ON HIGHWAY WHEN REAR OF VEHICLE FELT LIKE IT WAS RIDING LOW. GOT OFF HIGHWAY AT NEXT EXIT TO CHECK BACK OF TRUCK. REAR OF TRUCK WAS SITTING LOW. TURNED TRUCK OFF WAITED A FEW MINUTES, TURNED TRUCK BACK ON. THE REAR OF THE TRUCK DID NOT RISE. THIS CAN NOT BE SAFE FOR THE REAR SUSPENSION SYSTEM TO DISENGAGE WHILE DRIVING. I HAD PREVIOUSLY NOTICED WHEN THE TRUCK IS FIRST TURNED ON THAT THE REAR SUSPENSION WOULD ENGAGE AND THE REAR OF THE VEHICLE WOULD RISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426893September 23, 2011
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
2004 ENVOY XUV, IMPECCABLY MAINTAINED, HAD *NO* RESPONSE TO ACCELERATOR AS I MADE A LEFT TURN AT A LIGHT ACROSS ONCOMING TRAFFIC. SERVICE ENGINE SOON AND REDUCED ENGINE POWER LIGHTS ILLUMINATED ON DASH. WAS FORTUNATE NOT TO HAVE AN ACCIDENT. PULLED TO SIDE OF ROAD. TURNED OFF ENGINE. RESTARTED, AND IT RAN OKAY BUT THE SERVICE ENGINE SOON LIGHT REAPPEARED. DROVE ANOTHER 35 MILES WITH LIGHT ON. THE NEXT MORNING IT HAD RE-SET AND THE LIGHT IS GONE FROM THE DASH. HOW IN THE WORLD DOES GM EXPECT US TO BE ABLE TO REPLICATE SUCH INCIDENTS FOR A TECH TO FIX? SUCH FAILURES WILL EVENTUALLY KILL SOMEONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426386September 20, 2011
FUEL SYSTEM, GASOLINE
WITH NO ADVANCE WARNING, THE FUEL GAUGE STARTED READING EMPTY IMMEDIATELY WHEN TANK WAS FILLED. POSSIBLY RELATED OR NOT, THE FLAP IN THE FUEL FILLER NECK DISAPPEARED ABOUT THE SAME TIME THE PROBLEM STARTED. ONCE THE PROBLEM BEGAN, THE FUEL LIGHT WOULD COME ON WHEN THE CAR WAS STARTED AND WOULD STAY ON CONSTANTLY. THE CHECK ENGINE LIGHT IS ALWAYS ON AS WELL. AS FUEL LEVEL DECREASED SOMETIMES THE GAUGE WOULD APPARENTLY READ CORRECTLY (E.G. BELOW 3/4 TANK). STOPPING OR STARTING SOMETIMES CAUSED THE GAUGE TO FLUCTUATE; OFTEN THE GAUGE GOES UP AND DOWN SEVERAL TIMES A MINUTE. OVER THE LAST EIGHT MONTHS THE CONDITION HAS WORSENED AND THE GAUGE OFTEN READS EMPTY, WITH OCCASIONAL SWINGS UP TO APPROXIMATELY CORRECT LEVEL (ESTIMATE BASED ON MILES DRIVEN SINCE FILLING TANK). HOWEVER, THE GAUGE NEVER WENT BELOW 1/8 TANK, EVEN THOUGH IT WAS LESS THAN TWO GALLONS FROM EMPTY IN A 24-GALLON TANK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426485September 20, 2011
FUEL SYSTEM, GASOLINE
THE FUEL GAUGE IN MY 2005 ENVOY XL GOES TO LOW FUEL ANYTIME AFTER 1/4 TANK LEFT. AFTER FILLING UP, IT WILL READ LOW FUEL FOR ABOUT 15 MILES. IT THEN FLUCTUATES FOR AWHILE BEFORE SETTLING ON WHAT I HOPE IS AN ACCURATE READING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425985September 19, 2011
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM, EQUIPMENT:APPLIANCE:AIR CONDITIONER, ELECTRONIC STABILITY CONTROL (ESC), FUEL SYSTEM, GASOLINE
I BOUGHT A USED 2006 GMC ENVOY DENALI WITH 69,000 MILES IN JUNE 2010, BY JULY I WAS REPLACING THE AIR SHOCKS ON THE RIGHT SIDE OF THE VEHICLE. ON ABOUT 7/28/2011 ON THE BELTWAY WHERE THE SPEED LIMIT IS 65 I WAS IN THE FAR LEFT LANE APPROACHING A LEFT HAND EXIT WHEN MY CAR STALLED, I HAD RUN OUT OF GAS WITH NO INDICATION. I WAITED OVER AN HOUR FOR SOMEONE TO COME PUT GAS IN MY TRUCK IN ABOUT 100 DEGREE TEMPATURE. I LATER RAN OUT OF GAS ON A BACK ROAD COMING TO MY HOUSE AT NIGHT. AGAIN NO INDICATOR LIGHT CAME ON TO LET ME KNOW I WAS LOW ON GAS. NOW THE GAS GAUGE FLOATS BETWEEN FULL AND EMPTY CONTIONUSLY. THIS WAS A VERY DANGEROUS AND SCARY SITUATION BOTH TIMES. MY FLASHERS WERE ON THE WHOLE TIME AND I HAD TO CHANGE THE BATTERY. NOW THE AIR WILL NOT COME OUT OF THE VENTS ONLY THE FLOOR AND DEFROST. BUT THE MOST IMPORTANT THING IS THE GAS GAUGE, I COULD HAVE BEEN INVOLVED IN AN ACCIDENT BOTH TIMES. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426254September 19, 2011
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2006 GMC ENVOY DENALI. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED AND THE ENGINE STALLED. THE VEHICLE WAS REPAIRED BY THE DEALER WHO REPLACED THE SENSOR IN THE THROTTLE BODY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO ADVISED THAT THERE WERE NO RECALLS AND OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 84,000 AND THE CURRENT MILEAGE WAS 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426259September 19, 2011
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
MY FUEL GAUGE STOPPED WORKING 8 MONTHS AGO, TOOK TO GMC DEALER FOR SERVICE ESTIMATE. SERVICE MANAGER SAID THESE FUEL GAUGES ALWAYS GO OUT ON ENVOYS AND THE COST TO REPAIR WAS $578.00 (PLUS TAX) - I CHOKED AND DID NOT GET REPAIRED. 3 MONTHS LATER AFTER TRYING TO OPERATE THE VEHICLE WITHOUT THE FUEL GAUGE - IT BECAME A NIGHTMARE TO KNOW IF WE HAD GAS IN THE VEHICLE OR NOT, I TOOK IT TO AN INDEPENDENT REPAIR SHOP AND THEY SAID "WE SEE THIS FUEL GAUGE PROBLEM ALL THE TIME ON THE ENVOYS"... THEY SAID THE GMC PARTS WERE A RIP-OFF AND EXPENSIVE, THEY WOULD HAVE TO USE GMC PARTS FOR THE FUEL GAUGE AND THEY QUOTED $408.00 (PLUS TAX) FOR THE REPAIR. THE SERVICE MANAGER FOR THE REPAIR SHOP SAID HE COULD NOT UNDERSTAND WHY THEY HAVE NOT HAD A RECALL ON THIS SINCE THEY HAVE SEEN HUNDREDS OF GMC'S WITH THE SAME PROBLEM. HE SAID WE MAY WANT TO WAIT ON THE REPAIR TO SEE IF GM HAS A RECALL. ON AUGUST 30, I RECEIVED A WRITTEN NOTIFICATION FROM GMC STATING AN ISSUE WITH ENVOYS AND THE FUEL LEVEL SENSOR FAILURE PROBLEM; HOWEVER, GMC STATED THEY WOULD ONLY COVER 50% OF THE COST OF REPAIR. WHAT A JOKE, 50% OF A $600 REPAIR BILL FOR A PROBLEM THEY ADMIT IN WRITING IS A SCAM TO TRY AND GET AS MANY PEOPLE TO PAY FOR THE REPAIR ($300) BEFORE THE GOV'T. MANDATES A RECALL. I CALLED GMC AND REQUESTED A 100% PAID REPAIR AND THEY REFUSED. I WILL BE GLAD TO FORWARD THE "FUEL SENSOR FAILURE" LETTER IF YOU NEED. CAN YOU PLEASE HELP? THE ARE SEVERAL HUNDRED THOUSAND OWNERS OF GMC ENVOYS THAT WOULD BE VERY APPRECIATIVE - THANK YOU IN ADVANCE... *TR *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426307September 19, 2011
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM, FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
THE FUEL GAUGE DOES NOT READ CORRECTLY. THIS HAS CAUSED THE VEHICLE TO RUN OUT OF GAS SEVERAL TIMES NOW IN THE MIDDLE OF TRAFFIC DUE TO THE GAUGE TELLING ME I HAD MORE FUEL THAN I ACTUALLY HAD. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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