GMC Envoy Complaints

3,582 consumer complaints on file.

#10445130January 24, 2012
FUEL SYSTEM, GASOLINE
FUEL GAUGE DROPS TO EMPTY EVEN IF TANK IS FULL. WILL ALSO FLUCTUATE AT ANY TIME SO ACCURATE LEVEL IS UNKNOWN. DANGER OF RUNNING OUT OF GAS WITH NO WARNING WHILE DRIVING!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444936January 23, 2012
AIR BAGS
ROAD CONDITIONS WERE ICY ,CAR SUDDENLY LOST CONTROL AND SLAMMED INTO A UTILITY POLE. NEITHER DRIVER SIDE OR PASSENGER SIDE AIRBAG DEPLOYED. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10444914January 23, 2012
FUEL SYSTEM, GASOLINE
THE FUEL INDICATOR GAUGES FROM FULL TO EMPTY WITHIN SECONDS EVEN THOUGH THE TANK HAS BEEN FILLED COMPLETELY. THE GAGE REMAINS ON EMPTY WITH THE 'LOW FUEL' INDICATOR WARNING LIGHT ON FOR THE LENGTH OF THE TRIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444320January 18, 2012
VISIBILITY
I TOOK MY CAR TO JAY AUTO MALL IN COLUMBUS GA. AND WAS TOLD THEY WOULD NOT REPAIR THE FLAP ON THE WASHER FLAP THAT COVERS THE HOLE THAT DELIVERS THE WINDSHEILD WIPER FLUID TO CLEAN THE WINDSHEILD. I WAS TOLD THAT THEY WOULD HAVE TO BREAKDOWN THE COMPLETE DELIVERY SYSTEM OF THE WIPER FLUID TO FIX THE PROBLEM. THE DELIVERY SYSTEM WORKS FINE FOR THE PASSENGER SIDE. ALL I NEED IS A REPAIR OF THE WIPER FLAP ON THE DRIVERS SIDE. CAN YOU HELP ME?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444390January 18, 2012
FUEL SYSTEM, GASOLINE
AFTER FILLING FUEL TANK, SENSOR WENT TO EMPTY IMEDIATELY. CHIMES ACTIVATE AND FUEL GAUAGE READS EMPTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444004January 17, 2012
FUEL SYSTEM, GASOLINE
A YEAR AFTER THE PURCHASE OF MY NEW 2004 GMC ENVOY XUV MY SERVICE ENGINE LIGHT CAME ON AND AN AUTHORIZED SERVICE TECH SAID I NEEDED A NEW GAS CAP BECAUSE OF A SMALL VAPOR LEAK. I BOUGHT THE NEW CAP AND A FEW MONTHS LATER THE ENGINE LIGHT CAME ON AND AGAIN I BOUGHT ANOTHER CAP. FROM THEN I HAD BEEN TOLD BY DIFFERENT MECHANICS THAT THE VAPOR LEAK IS COMING FROM THE NOZZLE THE CAP ATTACHES TO BUT TODAY FOR THE FIRST TIME I WAS TOLD I WOULD FAIL MY SMOG CHECK BECAUSE THE VAPOR LEAK ACCORDING TO THEIR DIAGNOSTICS WAS NOT COMING FROM THE NOZZLE, BUT SOMEWHERE ELSE NEAR THE TANK. AFTER RESEARCH ON RECALLS AND COMPLAINTS, I FOUND OUT THAT MY PROBLEM WAS SIMILAR TO OTHER COMPLAINTS, THAT BEING THE GM SERVICE BULLETIN 05-06-04-014A: INFO - DIAGNOSTIC AIDS FOR TROUBLE CODES P0440, P0455 & / OR P0442 FUEL WAS LEAKING FROM THE CRACK, AND THAT THE 2002 - 2004 ENVOY MAY HAVE ISSUES WITH A CRACK IN THE GAS TANK FILLER NECK AS WELL. I CHECKED OUT THE ASSEMBLY SYSTEM AND YEP MY FILLER TANK CONNECTION FROM HOSE TO TANK IS LOOSE AND SHOWING EVIDENCE OF GAS LEAKING DOWN THE TANK. IT WASN'T A SMALL VAPOR LEAK, IT IS A MUSHROOM CLOUD EVENT JUST WAITING TO HAPPEN TO MY BACKSIDE! THE INTERESTING PART OF THIS DISASTER IS THAT THEY DID THIS AS FAR BACK AS I COULD SEARCH, SO FAR AS EARLY AS 2001. GM HAD ADVISED THEIR MECHANICS THAT THE PROBLEM WAS RESOLVED AND REDESIGN OF THE SYSTEM WAS IN PLACE WITH WELDED UNITS ATTACHING THE COMPONENTS, RATHER THAN RUBBER BOOTING TO PLASTIC TANKS. I HAVE THE INTERNAL MEMO OF THEIR DECLARATIONS FOR THREE YEARS SO FAR. TODAY, I'M IN POSSESSION OF A LOADED BOMB AND SEE THAT TSB'S ARE ISSUED FOR YEARS THROUGH 2009. PLUS THERES A DISCREPANCY WITH SERVICE WARRANTIES OF 10 YEARS OR 120,000 MILES VS 150,000, I HAVE THOSE INTERNAL DOCUMENTS FROM GM TO THE DEALERS AS WELL. I CANT AFFORD THIS. OTHER ENVOY OWNERS I'VE TALKED TO ARE SAYING THE SAME THINGS EXACTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444048January 17, 2012
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
STARTING SHORTLY AFTER ENVOY WAS BOUGHT I NOTICED THAT THE FUEL GAUGE WOULD SHOW QUARTER TANK ONE, THEN AFTER SHUTTING OFF AND STARTING AGAIN IT WAS OUT OF FUEL AND THE LIGHT WAS ON. IN JULY 2011 THE OIL PRESSURE GAUGE WENT HIGH AND IT IS NOW PEGGED AND DOESN'T RESET. I ASKED DEALER ABOUT IT AND THERE WAS AN OUTRAGEOUS PRICE JUST TO DIAGNOSE. JAN 2012 AND NOW SPEEDOMETER GAUGE DOES NOT RESET, IT IS STUCK AT 30 MPH AND GOES UP TO 85-90 WHEN DRIVING. AFTER RESEARCHING TODAY I SEE A SERVICE BULLETIN ABOUT THE INSTRUMENT CLUSTER, I NEVER RECEIVED THE INSTRUMENT CLUSTER LETTER FROM GM, BECAUSE ENVOY WASN'T INCLUDED, BUT IT IS THE SAME ISSUES AS OTHER VEHICLE ON THE SERVICE BULLETIN. PLEASE HOLD GM RESPONSIBLE FOR THESE DEFECTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444067January 17, 2012
ELECTRICAL SYSTEM
SPEEDOMETER STARTED DISPLAYING INCORRECT MPH. WHILE DRIVING BETWEEN 55-60 MPH, SPEEDOMETER DISPLAYED 110MPH AND HAS CONTINUED TO TODAY. WHEN VEHICLE IS IN PARK OR EVEN WHEN VEHICLE IS TURNED OFF, THE SPEEDOMETER NEEDLE SHOWS 60MPH. GMC HAS RECALLS FOR OTHER MAKES, NOT OURS. I GOOGLED THIS INFORMATION, TURNS OUT THOUSANDS OTHERS ARE HAVING THE SAME PROBLEM. I CONTACTED GM FOR ASSISTANCE, WAS TOLD MY MODEL WAS NOT COVERED UNDER THE RECALL AND THERE WAS NOTHING TO BE DONE. THE REPAIR WILL COST $600-800. IF THIS IS A KNOWN ISSUE, WHY ISN'T THERE AN ATTEMPT TO REPAIR THIS PROBLEM. PLEASE ASSIST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443827January 15, 2012
SERVICE BRAKES, HYDRAULIC, ELECTRONIC STABILITY CONTROL (ESC), STEERING
WHILE DRIVING AROUND TOWN, I HEAR A NOISE, THAT SOUNDED LIKE A FLAT. THE TRUCK BEGAN TO SLOW DOWN ON ITS OWN, WITHOUT ME APPLYING THE BREAKES. I MANAGED TO GET THE TRUCK OVER TO THE SIDE OF THE ROAD. THE SERVICE STABLTRK LIGHT WA ON, THE BRAKES LOCKED UP. I HAD IT TOWED TO THE DEALER WHO DID 1400 DOLLARS OF WORK ON IT , BUT STATED THE COULD NOT GET IT TO DUPLICATE MY COMPLAINT. 7 DAYS LATER IT REPEATED THE SAME THING, I HAD IT TOWED TO THE DEALER. THIS TIME THEY TOLD ME THAT I HAD CONTAMINATED BRAKE FLUID. I WAS UPSET, AND FELT I WAS BING JERKED AROUND. I HAD IT TOWED HOME. HAD ANOTHER MACHANIC TEST THE BRAKE FLUID, NEEDLESS TO SAY, IT SHOWED TO HAVE THE NORMAL AMOUNT OF CONTAMINATION FROM ROUTINE DRIVING. HE ALSO COULD NOT GET IT TO REPEAT THE PROBLEM, I AM ASSUMING NO CODES CAME UP THIS TIME EITHER. I HAVE DRIVIEN IT FOR ONE MONTH WITH OUT A PROBLEM, UNTILL THIS MORNING, I WENT TO THE STORE, ABOUT 1/2 MILE FROM MY HOME, AND THE SAME PROBLEM OCCURED. AFTER LEAVING THE ENGINE OFF FOR APPRO. 30 MIN, IT BECAME DRIVABLE AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443791January 14, 2012
FUEL SYSTEM, GASOLINE
AT START UP, WHEN CAR IS COLD, THERE IS A STRONG FUEL SMELL. WAS TOLD IT WAS SOMETHING IN VAPOR RECOVERY SYSTEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443810January 14, 2012
FUEL SYSTEM, GASOLINE
FUEL GAUGE SHOWS EMPTY WHEN TANK IS FULL. IT WILL WORK AGAIN AT ABOUT HALF A TANK, THEN WHEN WE REFUEL IT WILL GO TO EMPTY AGAIN. THEN IT WILL START TO GO UP TO ABOUT 1/8 TANK, THEN GO BACK TO EMPTY. SOUNDS LIKE THIS IS A MAJOR ISSUE WITH GM VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443751January 13, 2012
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2004 GMC ENVOY. THE CONTACT STATED A FUEL TANK CRACKED CAUSING THE FUEL TO LEAK AND THE VEHICLE TO STALL. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC WHO REPLACED THE FUEL TANK WHICH CORRECTED THE FAILURE. THE FAILURE MILEAGE WAS 55,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443627January 12, 2012
FUEL SYSTEM, GASOLINE
FAULTY FUEL GAUGE WENT OUT AGAIN FOR THE SECOND TIME. FIRST TIME IT HAPPEN THE VEHICLE WAS UNDER WARRANTY. THIS TIME IT IS NOT COVERED. WE HAVE TAKEN THIS TRUCK TO THE SHOP TWICE TO WORK ON THE DASH BOARD INSTRUMENT CLUSTER.(OIL, BATTERY , FUEL). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442871January 9, 2012
FUEL SYSTEM, GASOLINE
WHEN I PUT GAS IN MY GMC ENVOY IT WILL GO UP TO THE FULL MARK AND THEN JUST DROP DOWN PAST EMPTY AND THEN AFTER AWHILE START REGISTERING RIGHT..MY GAS LIGHT COMES ON WAY BEFORE I AM EMPTY,BEEN HAVING THIS PROBLEM SINCE I BOUGHT THE TRUCK BACK IN JUNE OF 2011..I HAVE NOTICED THAT MANY ARE HAVING THE SAME PROBLEM AS I AM...HOPE GMC DOES SOMETHING ABOUT IT!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442863January 8, 2012
VISIBILITY
MY HUSBAND AND DAUGHTER WERE IN THE HOUSE AND HEARD A LOUD SHATTER. THEY WENT INTO THE GARAGE AND SAW THAT THE REAR WINDOW TO MY 2007 GMC ENVOY WAS SHATTERED. THERE WAS NOT ANYONE IN OR AROUND THE VEHICLE. THE VEHICLE HAD NOT BEEN DRIVEN IN OVER 3 HOURS. THERE WAS FROST ON THE WINDOWS 4 HOURS EARLIER, AND THE REAR DEFROSTER WAS USED, BUT DID NOT HAVE ANY PROBLEMS WITH IT. THE HATCHBACK AND/OR WINDOW WAS NOT OPENED OR USED THE PRECEDING 2 DAYS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442870January 8, 2012
SEAT BELTS, VISIBILITY, ELECTRICAL SYSTEM
I DON'T KNOW WHY THERE IS NO IN INVESTIGATION WHEN THERE'S ALOT OF THE SAME VEHICLE GOING THROUGH THE SAME PROBLEMS MY 2002 HAS 118 000 AND IT HAD ALLLLLLLLLLLLLLLLLLL OF THE PROBLEMS THAT EVERYBODY COMPLAINED AND EVEN MORE THAN WHAT'S ALREADY THERE WRITTEN ALL U WAITING FOR IS SOMETHING REALLY BAD TO HAPPEN THEN U RECALL WHEN IS TO LATE THE TRANSMISSION WAS REPAIRED COMPLETELY AND THERE AGAIN THE SAME PROBLEM IN LESS THAN 3 MONTHS 4WD HAS BEEN SENT TO FIX MORE THAN 6 TIME STILL DON'T KNOW WHAT'S THE PROBLEM, BREAKS SQUEAKS ALL THE TIME, EVERY TIME IT RAINS GOT TO STOP CANT SEE CAUSE OF THE WIPERS, THE SEAT BELT RIPPED ON THE REAR SIDE, THE CLUTCH STAYS STUCK ON WHILE DRIVING, HEATERS DON'T WORK ON NUMBER 5 IT WILL TURN OFF, IF I PUT THE HEATER TO HEAT ALL AROUND MY VEHICLE TURNS OFF, THE FRONT WHEELS ONE IS MORE APART FROM THE BUMPER THAN THE OTHER AND WHEN IT SNOWS WITH OUT THE 4WD U DON'T GO NOWHERE IT GETS STUCK EVERYWHERE OR SLIDES............. HOPE THERE'S HELP. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10442469January 5, 2012
POWER TRAIN, ENGINE AND ENGINE COOLING
ON THURSDAY 12/27/2011 ON MY WAY TO WORK PULLED INTO HESS GAS STATION PUT MY TRUCK IN PARK LOOK UP AND I WAS ROLLING BACK... LOOK AT THE GEAR SHIFT AND IT WAS IN PARK BUT ON MY DASHBOARD THE TRUCK WAS IN 1ST GEAR TRIED TO PULL IT OUT OF PARK BY THE HAND GEAR AND IT KEPT ROLLING BACK AND FORTH THEN IT FINALLY LOCK UP IN PARK BUT STILL ON THE DASHBOARD IT SAID IT WAS IN 1ST GEAR UNABLE TO CHANGE GEARS, HAD TO HAVE MY TRUCK TOWED TO WHERE I PURCHASED IT FROM AUTOLINE IN JACKSONVILLE FLA. FOUND OUT THE SHIFTER CABLE POP IN HALF HAD TO HAVE IT REPLACED PURCHASED THE SHIFTER CABLE AND SHIFTER ASSEMBLY COSTING JUST FOR THE PARTS OVER $200.00 AT 292.00 LABOR I ONLY HAD THE TRUCK 3 MONTHS AND SINCE THEY CLAIM IT WAS WEAR AND TEAR IT WAS NOT COVERED UNDER MY EXTENDED WARRANTY I PURCHASED. THIS WAS A VERY SCARY MORNING GLAD I WAS NOT DRIVING IT AND PULLED OVER TO PURCHASE GAS THAT MORNING. WHAT I DON'T UNDERSTAND IS WHY IS THIS CONSIDERED WEAR AND TEAR..... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442359January 4, 2012
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER ON MY 2004 ENVOY XL BEGAN ACTING ERRATICALLY ( GOING FROM 0 TO 120 ) A EARLIER 2011 AND CONTINUES. THE GAS GAUGE DOES NOT REGISTER PROPERLY EITHER. THE DEALER WANTED TO CHANGE MY SPEEDOMETER FIRST TO SEE IF THIS WOULD FIX BOTH PROBLEMS (OVER $600.00 IN COST) AND IF THAT DIDN'T FIX IT, THEN THEY WOULD HAVE TO CHANGE A MODULE IN THE FUEL TANK (ANOTHER $600.00 IN COST). MY RESEARCH ON THE INTERNET INDICATES THIS IS A FAULTY PART AND NEEDS TO BE RECALL. I'VE READ DIFFERENT MAKES OF GMC AND MILEAGE HAVE COMPLAINED ABOUT THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442107January 2, 2012
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE, SEATS, SUSPENSION, STEERING, POWER TRAIN
REPEAT PROBLEMS SINCE CAR WAS PURCHASED BRAND NEW AT DEALERS. AIR /O2 SENSORS DEFECTIVE/REPLACED. DEFECTIVE FUEL PUMP/FUEL SENSOR/ELECTRONIC GAS GAUGE; FLICKERING/DIMMING HEADLIGHTS; FREEZING/INABILITY TO CONTROL DRIVER'S SIDE SEAT AND CONTROLS. 1/4 OF FRONT INSTRUMENT PANEL LIGHTS OUT; DRIVERS SIDE SEAT CONTROL LIGHTING 1/4 OUT; CHECK ENGINE LIGHT AND LOW FUEL LIGHT ON CONTINUOUSLY SINCE 1997. TIE RODS BOTH REPLACED AS WELL AS BOTH FRONT SWAY BARS. IMMEDIATELY FOLLOWING VEHICLE PURCHASE, CHECK ENGINE LIGHT WOULD CONTINUOUSLY GO OFF. I WOULD CALL ONSTAR AT WHICH POINT I WAS TOLD TO TAKE CAR IN FOR REPAIR W/I 7-10 DAYS (OFTEN TOLD A PROBLEM W/POWERTRAIN OR TRANSMISSION) . AT DEALERS SERVICE DEPT, TOLD OVER AND OVER AGAIN AFTER TONS OF WORRY, CONCERN AND TIME SPENT, THAT ELECTRICAL SYSTEM ON THIS CAR TENDS TO TRIP/TRIGGER CHECK ENGINE LIGHT AND THEY WOULD JUST RESET IT SO AFTER AWHILE, I BEGAN TO DISREGARD THE LIGHT AS I WAS IN THE DEALERSHIP ALMOST WEEKLY. APPROX 2 YRS AFTER PURCHASE, FILLED UP GAS TANK AND FUEL LIGHT SHOWED "LOW FUEL". WENT BACK UP TO FULL, DROPPED TO 1/2 AND BACK TO EMPTY. WENT BACK TO FULL AFTER CAR WAS TURNED OFF AND CONTINUED TO DO THIS. AFTER ABOUT 2 WEEKS, CONSTANTLY STAYS AT EMPTY. CALLED REPAIR SHOP AND WAS TOLD APPROX $700-800 TO DROP TANK AND REPLACE FUEL SENSOR WHICH I COULD NOT AFFORD AND BEGAN TO TRACK ODOMETER AND REFILL TANK AFTER 200 MILES DRIVEN AFTER FILL UP. HAVE BEEN DOING THIS FOR 5 YEARS. JAN 29,2011, I GO FOR EMISSION TEST. FAIL D/T LOW FUEL AND CHECK ENGINE LIGHT BEING ON. GO TO MECHANIC, APPROX $950 REPAIR. CHECK ENGINE LIGHT GOES OFF...AND BACK ON NEXT DAY. READ THOUSANDS OF POSTS ONLINE AND AM FINDING MANY, MANY ENVOY OWNERS EXPERIENCING SAME PROBLEMS AS MINE. THESE ARE SAFETY ISSUES AND GM SHOULD ISSUE A RECALL ON ENTIRE FUEL AND ELECTRICAL SYSTEM. PLEASE CALL FOR QUESTIONS/CLARIFICATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442135January 2, 2012
STRUCTURE:BODY, VISIBILITY
AFTER UNLOCKING AND USING THE REAR WINDOW GLASS MULTIPLE TIMES DAILY, AND TWICE EARLIER TODAY, IT EXPLODED ON THE WAY UP. THIS OCCURRED WITHIN THE FIRST 1 INCH OF TRAVEL SWINGING UP AND REARWARD FROM BEING CLOSED WITH VERY MINIMAL MANUAL FORCE APPLIED. THE TEMPERATURE TODAY IS 27DEG.F , WHICH IS NOT THE COLDEST USE THIS VEHICLE HAS SEEN. THERE HAS NOT BEEN ANY PREVIOUS DAMAGE TO THE REAR GLASS OR GATE, OR ANYTHING IN THE REAR OF THE VEHICLE. I WRITE THIS AT THE ADVICE OF MANY ONLINE FORUM POSTS AND COMPLAINTS THAT I READ THROUGH. I AM HOPING THERE IS SOME TIME DEVOTED BY GENERAL MOTORS TO FINDING A SOLUTION TO THIS. I JUST HAD TO RIDE HOME WITH WIFE AND 4 KIDS SHIVERING BECAUSE OF THIS. THERE SEEM TO BE HUNDREDS OF THESE SPONTANEOUS OCCURRENCES HAPPENING IN ALL TYPES OF CLIMATES AND CONDITIONS, WHICH IS WHAT CONVINCED ME I NEED TO SHARE MY INCIDENT TO FUEL THE CAUSE. THANK GOD EVERYONE IS OK. IT WAS COLD AND MY KIDS HAD THEIR HOODS UP AND WERE LOOKING DOWN WHEN THIS HAPPENED. THIS COULD HAVE BEEN MUCH WORSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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