GMC Envoy Complaints

3,582 consumer complaints on file.

#10537614August 28, 2013
ENGINE
AFTER DRIVING APPROXIMATELY 20 MILES ON CRUISE CONTROL I TAPPED THE BRAKES TO DISENGAGE THE CRUISE CONTROL. THE VEHICLE DRAMATICALLY LOST POWER AND THE CHECK ENGINE LIGHT CAME ON. I WAS ABLE TO AVOID OTHER TRAFFIC AND PULL OVER ON THE FREEWAY, I THEN DROVE OFF THE FREEWAY ON THE SHOULDER AND INTO THE NEAREST GM DEALER AT MAXIMUM SPEED OF APPROXIMATELY 30 MPH. THE PROBLEM WAS DIAGNOSED SEVERAL TIMES RESULTING IN REWIRING OF THE THROTTLE BODY CONNECTOR AND FINALLY REPLACEMENT OF THE THROTTLE BODY AFTER THE THIRD INCIDENT OF THE SAME ISSUE. LOSS OF POWER AND UNABLE TO PROCEED AT MORE THAN ABOUT 30 MPH. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10537518August 27, 2013
ENGINE, FUEL/PROPULSION SYSTEM, SUSPENSION
IN MARCH 2012 I HAD MOTOR MOUNTS INSTALLED ON MY 2005 GMC ENVOY AT THE DEALERSHIP JAY GMC BUICK COLUMBUS GEORGIA. ON AUGUST 26,2013 THEY ARE TELLING ME I NEED NEW MOTOR MOUNTS BECAUSE OF THE AGE OF VEHICLE AND MILES THEY NEED TO BE REPLACE. I GUESS PARTS ARE OLD AND PROFESSIONAL INSTALLING IS OLD TO. DURING THIS SAME TIME HAD A TUNE-UP {MAJOR} AND NOW HAVE TO HAVE COIL AND PLUG INSTALL. THIS MAKE IT SEEM PAYING FOR PROFESSIONAL SERVE IS A WASTE OF TIME. MY FUEL INJECTOR ALSO NEEDS CLEANING AGAIN. IN THE FUTURE I CAN ONLY EXPECT 40,000 MILES ON ANYTHING FIXED BY DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536506August 21, 2013
ELECTRICAL SYSTEM
DRIVING IN A SCHOOL ZONE OF 25 MILES PER HOUR AND BEGAN TO SMELL A ROTTEN EGG SMELL. THE GAUGES ON THE DASH REMAINED NORMAL. PULLED OVER AT THE NEXT PARKING LOT OF A TRACTOR SUPPLY AND TURNED THE CAR OFF. SMOKE WAS COMING FROM UNDER THE HOOD. OPENED THE HOOD AND SAW IMMEDIATELY WHERE THE SMOKE WAS COMING FROM. WE DISCONNECTED THE BATTERY FIRST THE POSITIVE, THEN THE CAR STARTED ON ITS OWN, WITHOUT A KEY IN THE IGNITION. FINALLY GOT THE BATTERY DISCONNECTED AND THE SMOKE CONTINUED. THE RESULT WAS A MELTED FUSE BOX RELAY BLOCK A HOLE ALL THE WAY THROUGH AND A DAMAGED ELECTRICAL HARNESS. THE CAR IS NOT DRIVABLE. IT WAS TOWED. A CLAIM WAS TURNED INTO GEICO AND WAS DENIED BY THE INSURANCE COMPANY. THE REPAIR ESTIMATE IS SOMEWHERE BETWEEN $1000-2500 TO REPAIR. I HAVE NOTICED THROUGH RESEARCH THAT THIS IS NOT AN UNCOMMON PROBLEM WITH THIS VEHICLE. WE HAVE OWNED THIS VEHICLE FROM THE SHOWROOM FLOOR TILL NOW. NO PROBLEMS, WARNINGS, ETC. WHAT TO DO NOW? *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10536093August 19, 2013
STEERING
POWER STEERING HIGH PRESSURE PNEUMATIC PIPE RUSTED THROUGH AT CLAMP. ALL THE POWER STEERING FLUID LEAKED OUT INTO THE FRONT DRIVER SIDE WHEEL WELL. STEERING PUMP MADE A SUPER LOUD NOISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536152August 19, 2013
POWER TRAIN, FUEL SYSTEM, GASOLINE
FIRST, GAS GAUGE STARTED MISS READING, THEN A MONTH OR 2 LATER IT HAS BEEN STUCK ON E WITH LOW INDICATOR LIGHT ON EVER SINCE. SECOND, LAST WEEK MY DAUGHTER STOPPED THE VEHICLE, PUT THE GEAR SELECTOR IN PARK, CAR KEPT MOVING, DASH INDICATOR WAS STILL INDICATING DRIVE AND KEPT MOVING. GOOD THING SHE DIDN'T GET OUT OF THE CAR. I SAW A BIG RECALL FOR GM MULTIPLE YEARS BUT NOT MY MODEL FOR BAD SHIFTER CABLE AND THAT IS WHAT BROKE. THAT COULD HAVE BEEN A VERY SERIOUS INCIDENT AND COULD HAVE CAUSED SOMEONE TO GET SERIOUSLY INJURED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535427August 14, 2013
ELECTRICAL SYSTEM
LONG TERM PROBLEM WITH THE INSTRUMENT CLUSTER THAT GREW MUCH WORSE AT THE BEGINNING OF THIS YEAR. I'M THE ORIGINAL OWNER AND THE VEHICLE CURRENTLY HAS LESS THAN 88K MILES ON IT. BACK IN 2010 THE TACHOMETER STOPPED FUNCTIONING PROPERLY. AT IDLE, IT WAS READING 5000-6000 RPM. KEPT WATCHING THE TACH OVER MONTHS AND IT WAS ALL OVER THE PLACE UNTIL THE NEEDLE FINALLY RESTED AT THE 6 O'CLOCK POSITION. WASN'T A BIG DEAL. EARLY THIS YEAR (2013), OTHER GAUGES STARTED READING IMPROPERLY. ONE BY ONE THE OIL PRESSURE, SPEEDOMETER, AND FUEL GAUGE ALL WENT HAYWIRE, SHOWING READINGS OUTSIDE OF THEIR RANGE. THE ONLY TWO FUNCTIONAL GAUGES LEFT WERE VOLTAGE AND COOLANT TEMPERATURE WHEN I HAD THE ENTIRE INSTRUMENT CLUSTER REPLACED BACK IN MARCH THE CLUSTER IS A COMMON PROBLEM. THERE'S A THREAD AT EDMUNDS.COM WITH OVER 500 POSTS RELATED TO IT: HTTP://TOWNHALL-TALK.EDMUNDS.COM/WEBX?14@@.F17BA01/0 DIDN'T HAPPEN TO ME BECAUSE I WAS WATCHING ALL THE GAUGES CLOSELY, BUT I'D HATE TO SEE SOMEONE RUN OUT OF GAS IN THE MIDDLE OF NOWHERE BECAUSE OF A FAULTY FUEL GAUGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535114August 13, 2013
FUEL SYSTEM, GASOLINE
IN 2010 AFTER FILLING MY GAS TANK IN MY VERY WELL KEPT/SERVICED 2003 GMC ENVOY I BEGAN DRIVING HOME AND NOTICED THAT MY GAS GAUGE WASN'T WORKING. THE TANK WAS FULL BUT THE FUEL GAUGE READ BELOW THE EMPTY. AFTER TAPPING ON THE INSTRUMENT PANEL, RESTARTING THE VEHICLE, CHECKING FUSES, ETC NOTHING WORKED SO I TOOK IT TO THE SHOP AND WAS ADVISED THAT GMC HAS KNOWN ABOUT THIS PROBLEM FOR QUITE SOME TIME AND WON'T DO ANYTHING ABOUT IT. EITHER THE FUEL SENDING UNIT OR THE SENSOR IS BAD AND MUST BE REPLACED AT A COST $500 - $600. AFTER DOING SOME RESEARCH I SEE THAT THIS IS QUITE THE PROBLEM AMONGST GMC VEHICLE OWNERS AND CONFIRMED THAT GMC WILL DO NOTHING ABOUT IT... NOW MY FUEL GAUGE READS DIFFERENTLY AT EVERY TIME THE VEHICLE IS STARTED; BUT IT NEVER READS CORRECTLY.... THIS SHOULD BE INVESTIGATED AND GMC SHOULD STEP UP AND TAKE RESPONSIBILITY FOR THEIR INFERIOR PARTS.... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534721August 11, 2013
FUEL SYSTEM, GASOLINE
I FILLED UP AT THE LOCAL EXXON GAS STATION AND WHEN I STARTED THE CAR THE FUEL GAUGE READS EMPTY WITH THE YELLOW LIGHT ILLUMINATED. TRIED STARTING THE VEHICLE SEVERAL TIMES,TO NO AVAIL.CARRIED CAR TO A MECHANIC AND DIAGNOSED THE PROBLEM AS THE SENDING UNIT IN THE FUEL TANK. REPAIR COST ROUGHLY $800 - $1000 DOLLARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534561August 9, 2013
VISIBILITY
OPENED UP SIDE REAR WINDOW AND FELL OUT LUCKILY I WAS PARKED AND JUST GETTING READY TO LEAVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534211August 8, 2013
FUEL SYSTEM, GASOLINE
THE FUEL LEVEL SENSOR STOPPED WORKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10534113August 7, 2013
FUEL SYSTEM, GASOLINE, EXTERIOR LIGHTING
WE WERE DRIVING AT NIGHT AND THE HEAD LIGHTS WENT OUT LEAVING US IN THE DARK. WE HAVE CHECKED THE FUSES BUT THEY ARE ALL FINE. THE FUEL GAUGE DOES NOT COME OFF OF EMPTY EVEN THOUGH WE FILL IT UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533959August 6, 2013
ELECTRICAL SYSTEM
INITIALLY THE AMP GAUGE PEGGED OUT FOLLOWED WITHIN A MONTH BY THE SPEEDOMETER GIVING UP OR SOMETIMES READING 120 MPH WHILE SITTING AT A RED LIGHT. I WAS TOLD THAT THIS WAS A COMMON PROBLEM AND COULD BE REPAIRED AT A COST OF ABOUT $600. NOT BEING ABLE TO AFFORD THAT AT THE TIME, I INSTALLED A GPS UNIT SO I WOULD HAVE SOME TYPE OF SPEEDOMETER. WITHIN 2 MOS. TIME THE CAR STALLED UPON TAKEOFF FROM A LIGHT WITH RINGING BELLS,THE DASH WARNING LIGHTS DIMLY LIT AND THE TACHOMETER BOUNCING FROM 500 TO 2500 RPMS WHILE THE ENGINE WAS STOPPED. THE CAR WOULD NOT RE-START UNTIL THE KEY WAS TURNED OFF ONCE OR TWICE AND THE WARNING LIGHTS LIT BRIGHTLY. THIS PROBLEM HAS BEEN RECURRING MORE AND MORE FREQUENTLY SOMETIMES AT HIGHWAY SPEEDS OVER 65MPH. I'M TOLD GM IS WELL AWARE OF THE PROBLEM BUT REFUSES TO ISSUE A RECALL BECAUSE IT IS NOT MANDATED AS A "SAFETY PROBLEM". I DRIVE THE INTERSTATES FOR A LIVING AND HAVE NEARLY BEEN REAR ENDED NUMEROUS TIMES ALREADY. HOW CAN THIS NOT BE A SAFETY ISSUE AND HOW CAN A COMPANY WHICH TOOK MILLIONS OF TAXPAYER BAILOUT MONEY NOT BE FORCED TO DEAL WITH THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533729August 5, 2013
ENGINE
IN THE REAR COMPARTMENT OF MY 2006 GMC ENVOY DENALI THERE IS A COMPRESSOR. THERE MUST BE A LEAK BECAUSE MY CAR LOOKS LIKE A LOW RIDER IN THE MORNING UNTIL I START IT AND THE COMPRESSOR COMES ON AND IN ABOUT 3 OR 4 MINUTES IT IS BACK TO IT'S NORMAL DRIVABLE HEIGHT. HAS THERE BEEN THIS PROBLEM WITH ANYONE ELSE AND IS THERE A RECALL TO FIX THIS PROBLEM? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533381August 3, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE LOW BEAM HEADLIGHTS GO OUT WITH NO WARNING. THE HIGH BEAMS WILL WORK. THIS HAS BECOME A PROBLEM EVERYTIME THE VEHICLE IS DRIVEN AT NIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533231August 2, 2013
ELECTRICAL SYSTEM
GM HAS A RECALL OUT FOR ENVOY DENALI DRIVER DOOR PANELS SHORTING OUT CAUSING SMOKE AND POSSIBLE FIRE. THIS IS A FACT. MY DOOR DID START ON FIRE AND THANK GOD I WAS STILL IN THE STORE WHEN IT HAPPENED. BROUGHT THE TRUCK TO THE DEALER, DEALER SAYS "YES" THIS IS A RECALL ISSUE, GM HAS THE DEALER HOLD MY TRUCK FOR THREE WEEKS WHILE THEY DECIDE IF THEY ARE GOING TO PAY FOR THE REPAIRS TO THE RECALL THAT DID START ON FIRE. AFTER THREE WEEKS THE THIRD PARTY REPRESENTING GM CALLS AND SAYS "NO" GM IS REFUSING TO PAY FOR THE FIRE DAMAGE. ???? HOW DO YOU HAVE A RECALL BUT NOT COVER THE DAMAGE IF IT ENDS UP HAPPENING. SEPTEMBER 2013 ISSUE OF CONSUMER REPORTS PAGE 16 HAS THE RECALL ARTICLE. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10532396July 29, 2013
ELECTRICAL SYSTEM, POWER TRAIN
TL* THE CONTACT OWNS A 2007 GMC ENVOY. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE TIRE PRESSURE AND AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE ENGINE WAS LEAKING OIL AND ALL FOUR TIRE PRESSURE SENSORS FAILED. THE FAILURE RECURRED NUMEROUS TIMES AND THE VEHICLE WAS TAKEN TO THE DEALER MULTIPLE TIMES FOR REPAIR. THERE WERE SEVERAL REPAIRS MADE TO THE VEHICLE INCLUDING THE REPLACEMENT OF THE TRANSMISSION SLIP YOKE HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECTS. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526319July 23, 2013
ELECTRICAL SYSTEM, LATCHES/LOCKS/LINKAGES, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
POWER WINDOW & LOCK STOP WORKING INTERMITTENTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526359July 23, 2013
SUSPENSION
TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT WHILE INSPECTING THE VEHICLE, HE NOTICED THAT THE RIGHT UPPER CONTROL ARM WAS RUSTED AND CORRODED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526242July 22, 2013
FUEL/PROPULSION SYSTEM, ENGINE
MY GMC'S SERVICE ENGINE SOON LIGHT WENT ON AND I TOOK INTO THE SHOP. THEY STATED THAT THERE IS A FUEL ISSUE FOR THE FUEL CAP AND THAT THE FUEL TANK NEEDS TO BE REPLACED BECAUSE IT LEAKS. THIS IS A MANUFACTURERS DEFECT AND THIS PART SHOULD NEVER "WEAR OUT" OVER TIME OR DUE TO THE NUMBER OF MILES DRIVEN. GMC NEEDS TO STAND BEHIND THEIR VEHICLE AND REPLACE THIS PART FOR FREE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525566July 18, 2013
ELECTRICAL SYSTEM, ENGINE
I GOT HOME ONE EVENING AND WHEN I TURNED THE IGNITION KEY TO SHUT THE TRUCK OFF THE ENGINE CONTINUED TO RUN. I WAS CONCERNED; AS I COULD NOT LEAVE THE VEHICLE RUNNING ALL NIGHT; AT THAT POINT I TRIED TO ENGAGE THE KEY AGAIN AND THE VEHICLE WAS STILL RUNNING . I BECAME CONCERNED AND STARTED TO FIDDLE WITH THE KNOBS AND WAS SURPRISED WHEN AFTER TURNING THE HIGHLIGHT SWITCH THE ENGINE SHUT OFF. THE NEXT MORNING I HESTITATELY ATTEMPTED TO START THE VEHICLE AND WHEN I WAS SUCCESSFUL I HEADED STRAIGHT TO THE GMC DEALER. THE DEALER SAID THAT IT WAS A WIRING PROBLEM AND THE IGNITION WIRING HAD TO BE REDONE; (THE COST WAS $1600.00) I STARTED A DIALOG WITH GM AND THEY ENGAGED ME WITH SEVERAL CONVERSATIONS; WHICH LED ME TO BELIEVE THAT THEY WOULD PICK UP THE COST; AS ELECTRICAL COMPONENTS WERE NOT PART OF ANY SCHEDULED MAINTENANCE THAT I AS A OWNER WOULD BE RESPONSIBLE FOR. WHEN I MADE A REQUEST FOR REIMBURSEMENT I WAS TOLD THAT BECAUSE OF THE MILEAGE THERE WAS NOTHING THEY COULD (OR WOULD DO). I COULD SEE IF IT WERE RELATED TO AN OIL CHANGE. BRAKES,FILTERS,ETC. BUT AS A OWNER THIS ITEM IS OUTSIDE OF MY AREA OF RESPONSIBILITY. GM SHOULD STAND BEHIND THEIR PRODUCTS AND MAKE ME AND OTHERS WHOLE. PS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to GMC Envoy