GMC Envoy Complaints

3,582 consumer complaints on file.

#10354805September 10, 2010
FUEL SYSTEM, GASOLINE
GAS GAUGE STOPPED WORKING. THIS HAS ALSO HAPPENED ON THREE OTHER GM SUV'S (1999-2005 MODEL YEARS) IN MY FAMILY. COINCIDENCE? NO WAY. THERE SHOULD BE A RECALL. THIS IS A VERY EXPENSIVE REPAIR AND ONE CONSUMERS SHOULD NOT HAVE TO PAY FOR. I HAVE NOT SEEN THIS HAPPEN ON ANY OTHER VEHICLE THAT I OR ANY MEMBER OF MY FAMILY HAS DRIVEN (VW, CHRYSLER, HONDA, SUBARU, JEEP) BUT THAT THE SAME PART HAS FAILED ON FOUR GM SUV'S IN THE SAME FAMILY TELLS ME THAT THIS IS A WIDE-SPREAD PROBLEM AND THERE IS A DEFECT IN THIS PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354666September 9, 2010
SUSPENSION:REAR
MY 03 ENVOY XL AIR COMPRESSOR WILL NOT INFLATE THE AIR SUSPENSION. THE REAR END IS SITTING WAY DOWN WITH A LITTLE BIT OF AIR IN THE SHOCKS BUT WILL BOTTOM OUT EASILY. THE COMPRESSOR COMES ON FOR ABOUT 30 SEC TO 1 MIN AT STARTUP BUT NO INCREASE IN RIDE HEIGHT. THIS IS THE SECOND TIME THIS HAS HAPPENED - 1ST TIME WAS ABOUT 3-4 MONTHS AFTER I BOUGHT THE CAR IN 2006 AND THE DEALERSHIP FIXED IT FOR FREE. I HAVE BEEN READING ON-LINE AND HAVE SEEN SIMILAR COMPLAINTS OVER THE YEARS FOR THE MODEL - 2003 GMC ENVOY XL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354574September 8, 2010
VEHICLE SPEED CONTROL
WHILE TRAVELING AT HIGHWAY SPEEDS WITH A 2004 ENVOY THE INSTRUMENT CLUSTER DISPLAYS THE WRONG SPEED AND SHOWING A SIGNIFICANTLY LOWER SPEED OR BECOMING "STUCK" SHOWING A HIGHER SPEED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354075September 7, 2010
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
2006 GMC ENVOY XL --SAME PROBLEM HERE. IT STARTED ACTING UP JUST AFTER THE WARRANTY RAN OUT (JUST UNDER 40,000 MILES)! CHECK ENGINE LIGHT IS ON BECAUSE OF THE SENSOR AND WILL NOT PASS INSPECTION BECAUSE THE LIGHT IS "ON" FILL UP TANK WRITE DOWN MILEAGE IS GETTING OLD. TIME FOR OUR STIMULUS FROM GM! DO THE RIGHT THING AND RECALL THE DEFECTIVE SENSORS. FUEL GAUGE ALWAYS READS EMPTY NOW --COULD RUN OUT OF GAS WITHOUT KNOWLEDGE ANYTIME/ANYWHERE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354367September 7, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2004 GMC ENVOY XUV: THE SPEEDOMETOR FAILED LAST YEAR, AND PROBABLY WASN'T WORKING PROPERLY BEFORE THAT. I SEE THAT A NUMBER OF OTHER PEOPLE ARE HAVING THE SAME PROBLEMS WITH THEIR GMC'S. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354060September 6, 2010
FUEL SYSTEM, GASOLINE
ENVOY HAS GAS SMELL ON INTERIOR AND ENGINE WARNING LIGHT GOES ON AND OFF. COMMON PROBLEM FOR ALL 02-03 MODELS SHORT OR LANG BED. REQUESTING A RECALL FOR A POTENTIALLY DANGEROUS SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353667September 3, 2010
VISIBILITY:GLASS, SIDE/REAR
TL*THE CONTACT OWNS A 2005 GMC ENVOY XL370 DENALI. WHILE THE VEHICLE WAS PARKED AND THE CONTACT WAS STANDING UNDER THE REAR HATCH WINDOW IT EXPLODED. HE STATED THAT THE EXPLOSION SOUNDED LIKE A BOMB. THE CONTACT STATED THAT HE DID NOT HAVE A SHIRT ON AT THE TIME AND HAD CUTS FROM THE GLASS ON HIS BACK. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 104,751. UPDATED 12/23/10*LJ THE CONSUMER STATED THE VEHICLE WAS REPAIRED AT A COST OF $1500. THE MANUFACTURER PAID FOR THE REPAIRS. UPDATED 01/01/11*JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10353311September 1, 2010
ENGINE AND ENGINE COOLING:ENGINE
2003 GMC ENVOY - CHECK ENGINE LIGHT & REDUCED ENGINE POWER LIGHT. VEHICLE SLOWS TO 20 MPH LOSING POWER. MY DAUGHTER WAS ALMOST HIT IN THE SIDE OF THE VEHICLE AS SHE LOST POWER IN THE INTERSECTION. THANKFULLY, THE ONCOMING VEHICLE WAS ABLE TO STOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352982August 31, 2010
FUEL SYSTEM, OTHER
A FEW MONTHS AFTER I PURCHASED MY 2006 GMC ENVOY, MY GAS GAUGE STARTED TO ACT CRAZY. I TOOK IT INTO A REPAIR SHOP AND THEY TOLD ME IT WAS GOING TO COST AROUND $800 TO FIX BECAUSE THEY HAD TO DROP THE TANK. SINCE MY CAR WAS OUT OF WARRANTY I COULD NOT AFFORD TO FIX IT. AFTER SOME INTERNET SEARCHING I NOTICED THAT HUNDREDS OF PEOPLE HAVE HAD THE SAME ISSUE WITH THEIR GM PRODUCT. NOW MY CHECK ENGINE LIGHT KEEPS TURNING ON AND I CAN'T PASS MY EMISSIONS INSPECTION TO RENEW MY PLATES UNTIL IT IS FIXED. I HAVE BEEN KEEPING TRACK OF MY GAS VIA TRACKING MY MILEAGE, BUT HAVE RUN OUT ON A BUSY STREET. IT IS VERY EXPENSIVE TO FIX AND UNSAFE TO KEEP IN THE CONDITION IT IS IN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353005August 31, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2003 GMC ENVOY. THE SPEEDOMETER ONLY WORKS INTERMITTENTLY. IT MAY STICK IN ONE SPOT. OTHER TIMES IT IS CONSISTENTLY OFF BY A GIVEN SPEED. THE NEXT DAY IT MAY BE WORKING FINE. THIS HAS BEEN GOING ON FOR OVER A YEAR AND SEEMS TO BE OCCURRING MORE FREQUENTLY AS THE VEHICLE AGES. THE INTERNET IS LITTERED WITH OTHERS ALL HAVING THE SAME ISSUE. IT LOOKS LIKE A US DISTRICT COURT AWARDED OWNERS OF MANY OTHER GM MODELS WITH THE SAME ISSUE A SETTLEMENT (SEE HTTP://WWW.GMSPEEDOMETERRECALL.COM/). THE ENVOY WAS NOT INCLUDED, ALTHOUGH THE ISSUE IS THE SAME. COST FOR REPAIRING IS APPARENTLY IN THE $700 RANGE. AS FOR CONSEQUENCES, I SEE 2 POSSIBILITIES. I COULD RECEIVE AN UNWARRANTED SPEEDING TICKET. THE OTHER CONSEQUENCE IS THE MAJOR DISTRACTION IT CAUSES. THE ONLY WAY TO TELL IF IT IS WORKING AT TIMES IS TO WATCH IT CLOSELY. IF THE NEEDLE ISN'T MOVING WHEN I ACCELERATE I KNOW NOT TO TRUST IT. DRIVERS SHOULDN'T BE STARING AT THEIR SPEEDOMETER WHEN DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353015August 31, 2010
ENGINE AND ENGINE COOLING
WHILE DRIVING AT APPROXIMATELY 65 MPH ON THE 405 FREEWAY, THE A/C WAS TURNED ON AND THE ENGINE DIED. PREVIOUSLY ABOUT 3 DAYS EARLIER, WHILE STOPPED AT A TRAFFIC LIGHT, THE A/C WAS TURNED ON AND THE ENGINE DIED. FOLLOWING BOTH INCIDENTS, THE A/C WAS TURNED OFF AND THE ENGINE WAS RESTARTED WITHOUT FURTHER PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10353072August 31, 2010
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
FOR THE LAST FEW MONTHS MY 2005 GMC ENVOY DENALI HAS HAD REPEATED PROBLEMS WITH THE FUEL GAUGE. AFTER RE-FUELING THE VEHICLE, THE GAUGE WILL GO TO EMPTY AND ILLUMINATE THE EMPTY TANK WARNING LIGHT. THE CHECK ENGINE LIGHT ALSO COMES ON. WITHIN A FEW MILES THE FUEL GAUGE WILL BEGIN TO FLUCTUATE WILDLY FOR A PERIOD OF TIME, MAKING IT IMPOSSIBLE TO KNOW HOW MUCH GAS IS IN IT. THE FUEL GAUGE SOMETIMES BEGINS TO OPERATE AGAIN AFTER THE CAR HAS BEEN DRIVEN FOR A FEW DAYS. CAR HAS BECOME UNSAFE BECAUSE IT IS DIFFICULT TO DETERMINE HOW MUCH FUEL IS IN IT AND EMPTY TANK SENSOR "CRIES WOLF." ALSO, THE FUEL GAUGE HAS BEGUN TO REGISTER A FULL TANK WHEN REALLY THE GAS TANK IS NEAR EMPTY. ONCE YOU START DRIVING THE FUEL GAUGE BEGINS TO FALL SLOWLY UNTIL ABOUT 10 MINUTES LATER IT FINALLY REGISTERS THE PROPER GAS LEVEL... I'VE THOUGHT MY HUSBAND FILLED UP THE TANK AND ALMOST RUN OUT OF GAS BECAUSE THE FUEL GAUGE DIDN'T TELL ME I WAS OUT OF GAS UNTIL I WAS ON THE HIGHWAY STUCK IN TRAFFIC - AWAY FROM A NEARBY GAS STATION. THE TRIP ODOMETER IS NOT AN EXACT SCIENCE SO IT CANNOT BE RELIED UPON. (MPG VARY DEPENDING OUT TEMPERATURE, CITY VS. HIGHWAY MILES, MPH, ETC). MESSAGE BOARDS SHOW THAT THIS IS A COMMON PROBLEM AND EVENTUALLY LEAD TO THE CAR STALLING UNEXPECTEDLY, EVEN DURING HIGHWAY TRAVEL. SEE HTTP://WWW.ABOUTAUTOMOBILE.COM/COMPLAINT/2005/GMC/ENVOY/FUEL+SYSTEM. " *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352661August 30, 2010
VISIBILITY:GLASS, SIDE/REAR
OPENED REAR WINDOW TO 2003 GMC ENVOY WINDOW SHATTERED NO CONTACT TWO YOUNG SONS NEARBY ONE RECEIVED CUTS FROM GLASS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352220August 27, 2010
FUEL SYSTEM, GASOLINE
GAS GAUGE READS EMPTY, EVEN AFTER FILLING TANK. IT SOMETIMES FLUCTUATES, BUT RETURNS TO EMPTY WITH THE WARNING LIGHT ON AND ALARM SOUNDING. THIS IS A 2006 ENVOY XL WITH 50,000 MILES. I AM GREATLY CONCERNED ABOUT THE VEHICLE RUNNING OUT OF GAS AND BEING SUBSEQUENTLY IMPACTED FROM THE REAR, ESPECIALLY AT HIGHWAY SPEEDS. I HAVE READ OVER 400 COMPLAINTS ONLINE, AFFECTING MANY VEHICLE YEARS AND MODELS. WHEN WILL ACTION BE TAKEN TO RECALL AND REPLACE THE DEFECTIVE UNITS? AFTER BAILING OUT GM WITH TAXPAYER DOLLARS, I WOULD EXPECT THAT GM WOULD FOLLOW THE CORRECT ETHICAL COURSE AND BOTH REDESIGN AND REPLACE THE UNIT IN ALL THE VEHICLE YEARS AFFECTED; OR IS THIS A COST-BENEFIT ISSUE FOR THE COMPANY? WITH SO MANY YEARS AND MODELS AFFECTED, WOULD IT BE CHEAPER TO PAY TO SETTLE ANY INJURY OR DEATH RELATED LAWSUITS VERSUS THE COST OF REDESIGNING AND REPLACING ALL OF THE DEFECTIVE UNITS? AT LEAST TOYOTA IS NOT TURNING A DEAF EAR TO ITS CUSTOMER BASE AND IS DEMONSTRATING MORALLY ETHICAL BEHAVIOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352218August 27, 2010
FUEL SYSTEM, GASOLINE
2004 ENVOY XL VIN [XXX] STARTED AS FUEL SMELL, NOW LEAKING IN THE AREA WHERE FUEL PUMP ATTACH'S TO TANK MILAGE 126224. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352280August 27, 2010
FUEL SYSTEM, GASOLINE
VEHICLE COMPLETELY LOST POWER ON CONGESTED FREEWAY RESULTING IN REAR END CRASH. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10352133August 27, 2010
FUEL SYSTEM, GASOLINE, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
2004 GMC ENVOY. CONSUMER REQUESTS REIMBURSEMENT FOR FUEL MODULE REPLACEMENT *TGW IN OCTOBER OF 2008, THE CONSUMER RECEIVED A NOTIFICATION THAT SOME 2004 MODEL YEAR GMC ENVOY VEHICLES OPERATED IN ONE OF THE CORROSION AREAS SUCH AS NEW YORK. THE FUEL TANK MODULAR RESERVOIR ASSEMBLY, WHICH CONTAINED THE FUEL PUMP, COULD DEVELOP CORROSION OF THE FUEL FEE/RETURN PIPES AFTER AN EXTENDED PERIOD OF TIME. THE CONSUMER STATED SHE KEPT THE LETTER IN CASE SHE HAD A PROBLEM IN THE FUTURE. ON AUGUST 10, 2010, SHE STARTED SMELLING A CONSTANT STRONG GAS SMELL INSIDE AND OUTSIDE OF THE VEHICLE. WHEN THE CONSUMER WENT TO THE DEALER FOR HER SCHEDULED APPOINTMENT, THE MANAGER POINTED OUT THAT THE NOTICE STATED THAT GMC WOULD ONLY PROVIDE AN EXTENDED COVERAGE WITHIN 10 YEARS OF THE DATE THE VEHICLE WAS ORIGINALLY PLACED IN SERVICE OR UP TO 120,000 MILES. THE CONSUMERS VEHICLE HAD 124,979 MILES ON IT AT THE DATE OF SERVICE. THE CONSUMER CONTACTED SEVERAL MANAGERS AT GMC TO SEE IF SHE WOULD QUALIFY FOR REIMBURSEMENT FOR THE KNOWN ISSUE, BUT WAS DENIED ON EACH CALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352332August 27, 2010
AIR BAGS
TL* THE CONTACT OWNS A 2004 GMC ENVOY XL. THE CONTACT WAS TRAVELING 55 MPH WHEN AN UNKNOWN PART FRACTURED FROM UNDER THE VEHICLE, CAUSING THE CONTACT TO LOSE CONTROL. THE VEHICLE PROCEEDED TO ROLL OVER THREE TIMES INTO A DITCH. THE CONTACT AND ONE PASSENGER WERE ABLE TO CRAWL FROM THE VEHICLE FOLLOWING THE CRASH. THE CRASH SHATTERED THE WINDSHIELD AND CAUSED SEVERAL INJURIES TO THE VEHICLE OCCUPANTS. THE VEHICLE WAS DESTROYED. THE AIR BAGS DID NOT DEPLOY. THE POLICE STATED THAT THEY WERE SURPRISED THAT THE OCCUPANTS SURVIVED THE CRASH WITH THE FAILURE OF THE AIR BAGS AND THE CONDITION OF THE VEHICLE. A POLICE REPORT WAS AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 118,700.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10351928August 26, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
FAULTY DASH CLUSTER/SPEEDOMETER. WILL READ 120 MPH WHEN YOU ARE SITTING STILL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352178August 26, 2010
FUEL SYSTEM, GASOLINE
GMC ENVOY FUEL GAUGE GOES TO EMPTY AT APPROXIMATELY A HALF-FULL TANK. IT HAPPENS EVERY TIME IT FALLS TO A HALF TANK. I HAVE TO RESET THE ODOMETER, SO I KNOW WHEN I AM TRULY GETTING NEAR EMPTY. THIS STARTED AROUND THE BEGINNING OF AUGUST. I'VE CALLED GM & THEY WANT ME TO PAY $100 TO DIAGNOSE THE PROBLEM WHEN GOOGLING THE PROBLEM THERE ARE MANY ENVOYS & TRAILBLAZER POSTS WITH THE SAME ISSUE. I HAVE AN APPOINTMENT FOR DIAGNOSIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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