Ford Mustang Complaints

211 consumer complaints on file.

#11663685May 29, 2025
POWER TRAIN
Yes, if the NHTSA communicates with me that they need to look at my transmission, and I am either provided another equal mode of transportation or paid for my lack of ability to use my vehicle during inspection/possession/out of service by the NHTSA. 10R80 10 speed transmission was finally replaced under warranty by FORD in January. The new transmission has been problematic and getting worse since march. Transmission flairs/slips. Transmission acts as if the brakes are put on at times/acceleration is greatly decreased for no reason. Hard shifts at times… I and other others are put at risk due my car, responds erratically and this could become a safety issue by causing a crash or loss of control by the Ford MACH 1 Mustang. Transmission often is too high gear and the as a result, the engine is lugging too much. No idiot, lights or warning lights have come on this go round. The police have not inspected the transmission. I would not expect them or ask them to inspect the transmission because I would assume 99% of them would know very little to nothing about it. Same goes with the insurance company. Ford and Chevy the two manufacturers of this transmission are both aware of the multiple problems of this poorly designed and manufactured transmission. I was not sure what incident date you wanted. The first transmission or second transmission? There are multiple incidents and issues starting from my first ownership of the car when I first test drove the car and had 550 miles on it. The original and replacement transmission are both and have been problematic and unsafe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663377May 28, 2025
POWER TRAIN, ENGINE
The contact owns a 2024 Ford Mustang. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the vehicle was able to restart. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662978May 24, 2025
UNKNOWN OR OTHER
Reverse camera stopped working.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661263May 15, 2025
ELECTRICAL SYSTEM, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING, BACK OVER PREVENTION: WARNINGS
dashboard screen visually displaying backup camera, ventilation controls, radio, etc goes blank intermittently without warning. Other 2024 mustangs have been recalled for this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661043May 14, 2025
ENGINE
2024 Ford Mustang Ecoboost, Purchased New, Under 6,000 miles, check engine light came on. Vehicle was entering freeway and immediately had a loss of power. When taken to dealer, they stated that it was a cylinder 2 misfire, 2 weeks later they said I needed a new engine. The safety of myself and others were at risk because my vehicle lost power on the highway and immediately started shaking and making noise while operating at road posted speeds. This is not a first time occurance, I have the same model vehicle that I purchased in 2015 that did the exact same thing, only before 90k miles. There is a common element and I've heard other vehicle owners that have this same vehicle complaining of the same problem. They call it "Ecoboom" and Ford seems to be ignoring the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660807May 14, 2025
UNKNOWN OR OTHER
I received a recall from Ford, about the rear camera screen software update. But ford said repair is unavailable until three quarter of 2025, which means it may repair from July to September. Now is only 13th of May. It said it cause the risk of crash. I bought a brand new car and I cannot drive it for nearly 5 months? To save my life , I cannot drive it as I need to protect myself.It’s ridiculous. No any compensation for these recall. No exact repair date. Only wait! And I still responsible for the loan payment and the devalued of the vehicle? I called the dealership and they said they have nothing to do with this. What can I do ? It’s really making troubles to my life and everyday is getting lost of money. But this is not my fault!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651109March 27, 2025
ELECTRICAL SYSTEM
The contact owns a 2022 Ford Mustang. The contact stated that after being stored in the brand-new garage with concrete flooring, the vehicle failed to start without warning. The vehicle was towed to the local dealer, where it was diagnosed that the soy-based wires had been damaged by rodents. The voltage box and security box wires were chewed on by mice. The same failure had occurred the prior year. The vehicle was not repaired. The manufacturer was contacted, and confirmed there was no warranty coverage or presumption of law for a buyback. The failure mileage was approximately 6,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650202March 24, 2025
POWER TRAIN
While driving my 10R80 automatic transmission shifted into neutral even though the shifter was positioned in drive. I was unable to accelerate and was forced to pull over on the side of the road to prevent an accident from occurring. I placed the shifter into park and turned the car off. I then started the vehicle back up and began driving. The transmission continuously shifted rough while driving my destination.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11649474March 20, 2025
VISIBILITY/WIPER
I was driving on the highway went to adjust my rearview mirror and my mirror just snapped from the windshield and broke off from the windshield also breaking the windshield as well took it to the ford dealership the car is just only 5k miles they wouldn’t even cover it said it was “excessive force” multiple people with the same vehicle had the same issue and they don’t want to cover it it’s $1000 to replace the windshield or you rearview mirror is just broke and the windshield is just cracked
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648411March 14, 2025
ENGINE
Vehicle engine is noisy with grinding sounds coming from lower side of engine, can be heard at idle speeds plus popping, ticking. Engine has no power, smells like raw fuel. Engine internal problems exist at 46,000 miles. Vehicle feels like will stall any minute. Ford engine V8 GT Fastback, Ford Mustang. Engine internal parts grinding, popping and ticking sounds from engine while running. Under warranty but dealer is not honoring warranty. Nielsen Ford, Morristown, NJ.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648410March 14, 2025
POWER TRAIN
Vehicle has serious transmission problem, jerking on upshifting, downshifting, banging when changing gears - any speed, skipping gears, slipping while shifting, making grinding sounds, whining sounds when shifting gears, clunking sounds while shifting from park to drive, reverse, neutral. Vehicle have no power, hardly moves.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648339March 14, 2025
ELECTRICAL SYSTEM
The contact owns a 2024 Ford Mustang. The contact was made aware of NHTSA Campaign Number: 24V802000 (ELECTRICAL SYSTEM). The vehicle was taken to the dealer for the recall repair. The contact stated that while at the dealer, the dealer informed the contact that the remedy had made the vehicle disabled. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648225March 13, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
My new 2024 Mustang GT’s AC doesn't blow cold air. It has less than 3,000 miles. It is beginning to be a known problem for 2024 mustang owners. This can be dangerous if a driver is trying to use the touch screen to work the air conditioner and settings.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648069March 13, 2025
ELECTRICAL SYSTEM
The contact owns a 2024 Ford Mustang. The contact stated that while making a left or right turn, the left or right turn signals were activated; however, the audible chime failed to engage. A dealer was not contacted. The vehicle was taken to a dealer, and failure was replicated. The vehicle was not repaired. The contact stated that the failure had occurred on several occasions. The manufacturer was notified of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure and then transferred the contact to the NHTSA Hotline. The approximate failure mileage was 2,894.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647744March 11, 2025
SUSPENSION
The contact owns a 2024 Ford Mustang. The contact stated that while driving 35 MPH, the contact felt a jolt from the rear driver’s side of the vehicle and heard the rear driver’s side tire rubbing. The contact stopped vehicle on the side of the road and had the vehicle towed to a local dealer, where the vehicle was diagnosed, and the contact was informed that the rear suspension knuckle had failed and needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 24V593000 (SUSPENSION); as possible cause for the failure. The manufacturer was notified of the failure. The approximate failure mileage was 13,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647228March 9, 2025
ENGINE, VEHICLE SPEED CONTROL
• Std Cruise Control failure. Yes, available for inspection, test drive and failure analysis. • Upon turning CC (Cruise control) on the Green Icon appears (should be Ghost Icon) AND is set at the speed limit. If below the speed limit NO speed up to "SET" speed occurs. Instead if you speed up, manually, to "SET" speed you can't go past the "SET" speed. Pressing on the accelerator has a power loss and flat lining. Speed does not increase until you go to heavy open throttle then it "TAKES OFF". Impossible to drive in Cruise control mode. • Problem was presented to Gaudin Ford Dealership >>> Twice. Once on December 17th, 2024 and again on March 4th, 2025 Gaudio Ford States " NPF - No problem found normal operation at this time". Also, "unable to duplicate concern no DTC were present no tabs or scams for this concern rise with shop foremen all systems are working with spec at this time". Back on Dec 17th, 2024 Reported "Checked Oasis found SSM 53160. Per SSM they will be an update available at first quarter of 2025. Recommend returning when update is available ". • Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? NO. • Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? NO. Not aware of.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646919March 7, 2025
LATCHES/LOCKS/LINKAGES:DOORS:LOCK
The contact owns a 2022 Ford Mustang. The contact stated while driving 70 MPH, the passenger’s side door opened unintendedly. The message for the passenger’s side door being ajar was displayed. The contact pulled over and closed the door. While driving on the interstate, the passenger’s side door opened unintendedly again. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was contacted, opened a case, and referred the contact to the NHTSA Hotline. The approximate failure mileage was 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11640929February 5, 2025
SERVICE BRAKES, HYDRAULIC
The contact owns a 2024 Ford Mustang. The contact stated that while driving at various speeds, the brake pedal felt loosened and squeaked while being depressed. The contact stated that occasionally the brake pedal would depress and remain on the floorboard. There was no warning light illuminated. The contact stated that the failure had progressed over time. The vehicle was taken to the local dealer; however, the cause of the failure was not determined. The vehicle was not repaired. Upon further investigation, the contact related the failure to NHTSA Campaign Number: 23V800000 (Service Brakes, Hydraulic); however, the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638156January 23, 2025
POWER TRAIN, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
Georgia, Metro Atlanta area, on [XXX]; while driving on [XXX] , at speed of around 65 mph, car dashboard displayed message of Drive Mode Disabled; Service Engine Soon. 2024 Mustang GT lost ability to accelerate, or change gears; was forced to pull over to the far right in order to exit highway. Stopped at a Shell gas station parking lot, turned off ignition, waited a couple of minutes, turned on ignition, the warning signs of service engine soon disappeared. Was able to drive to nearest Ford dealer for service appointment. Is available for inspection upon request. Personal safety and safety of others on road were at risk since car lost ability to drive while at highway speed. Dealer service was unable to diagnose or confirm the problem. Vehicle has not been inspected by manufacturer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11637519January 21, 2025
ENGINE
Purge valve has gone out multiple times, replaced multiple times. Very bad randomly occurring idle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Mustang