Ford Freestar Complaints
2,533 consumer complaints on file.
- #10341831July 7, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
I WAS DRIVING ALONG A COUNTRY ROAD WHEN ALL OF A SUDDEN MY 2005 FREESTAR BEGAN TO SLOW DOWN ON A CORNER I STEPPED ON THE GAS BUT NOTHING HAPPENED I STARTED TO PANIC IT WAS A BLIND CORNER LINED WITH HUGE TREES,FORTUNATELY AS I WAS ABOUT TO COME TO A STOP I STARTED TO GO DOWN HILL AND WAS ABLE TO PULL OF IN TO A SCENIC TURN OUT AT THE LAKE. I WAS IN A DEAD ZONE SO I COULDN'T CALL ON MY CELL PHONE BUT FINALLY FOUND ENOUGH SERVICE BY STANDING ON A ROCK OVER THE WATER TO TEXT FOR HELP. AFTER RETURNING HOME WITH THE CAR THANX TO AAA I FIND THAT THIS CAR HAS A HISTORY OF TRANSMISSION FAILURE NO WARNING ,NO NOTICE WHAT SO EVER, I FEEL VERY FORTUNATE THAT THIS HAPPENED WHERE IT DID BECAUSE I TRAVEL THE TURNPIKE DAILY AND COULD HAVE BEEN RUN OVER IF IT HAD HAPPENED AT A MORE CONGESTED AREA LIKE AN ON RAMP OR EXCHANGE, I HAVE CONTACTED FORD AND THEY HAVE BLOWN ME OFF,I HAVE ALSO CONTACTED THE ATTORNEY GENERALS OFFICE HERE IN MAINE TO SEE IF I HAVE AN RECOURSE IN THIS MATTER THE CAR HAS 54154 MILES ON IT AND SO FAR I HAVE SEEN ESTIMATES OF UP TO $3000 TO REPAIR IT SHOULDN'T IT LAST ATLEAST TIL IT'S PAID FOR? I THINK SO. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10341729July 7, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
MY WIFE WAS DRIVING DOWN THE INTERSTATE IN HER 2005 FORD FREESTAR VAN WHEN SHE SUDDENLY LOST FORWARD MOMENTUM. SHE COASTED TO THE SIDE OF THE ROAD AND FOUND THE TRANSMISSION HAD GONE COMPLETELY OUT WITH NO WARNING. NO FORWARD OR REVERSE. IT IS MY UNDERSTANDING FROM READING REPORTS ON THE INTERNET THAT THIS IS AN ONGOING PROBLEM AND I FEEL IT SHOULD BE RESOLVED. I EXPECT TO HAVE TO PAY TO FIX MINE, BUT I HOPE SOMETHING WILL HAPPEN TO HELP THE NEXT GUY WHO IS UNFORTUNATE ENOUGH TO BUY ONE OF THESE VEHICLES. THANK YOU FOR YOUR HELP! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10341577July 6, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE DRIVING 65 MPH WITHOUT A WARNING THE RPMS INCREASED EXCESSIVELY AND THE TRANSMISSION DISENGAGED. SHE WAS ABLE TO SAFELY DRIVE ONTO THE EMERGENCY LANE AND HAVE THE VEHICLE TOWED TO HIS RESIDENCE. THE DEALER WAS CONTACTED AND STATED THAT THERE WAS NO RELATED WARRANTY. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 60,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10341596July 6, 2010ENGINE AND ENGINE COOLING:COOLING SYSTEM
THE MANIFOLD AND TUBE ASSY WHICH RUNS FROM MY CONDENSER TO THE COMPRESSOR BLEW OUT WHILE MY FAMILY WAS DRIVING DOWN THE HIGHWAY. PRIOR TO THIS IN MAY OF 2010, AFTER THE BIRTH OF MY 3RD CHILD, I WAS TAKING HIM TO HIS 2 WEEK CHECKUP AND IT WAS POURING DOWN RAIN AND THE WINDOWS WERE FOGGING UP SO BAD THAT I HAD TO USE A PAPER TOWEL TO WIPE THE WINDOWS SO THAT I COULD SEE OUT THEM. THE A/C SYSTEM HAS NOT WORKED PROPERLY SINCE I HAVE PURCHASED MY FREESTAR IN FEB OF 2010. THERE WAS A TICKING NOISE BEFORE THE HOSE BLEW AND BEFORE WE COULD FIGURE OUT WHERE IT WAS COMING FROM THE HOSE AND ALL OUR FREON WAS A CLOUD OF WHITE BEHIND US. WE HAVE TAKEN OUR VAN TO ONE SHOP WHICH SAID THAT THE CONDENSER AND EVAPORATOR WAS BAD THEN TOOK IT FOR A SECOND OPINION WHERE THEY REPLACED THE MANIFOLD AND TUBE ASSY AND RECHARGED THE SYSTEM. THEY FOUND THAT THE COMPRESSOR WAS ONLY PUTTING OUT 100 LBS OF PRESSURE BUT SHOULD BE PUTTING OUT 250 LBS. THEY SAID IT WAS SAFE TO USE (BUT THE AIR WOULD ONLY BE COOL WHILE HIGHWAY DRIVING NOT WHILE STOPPED) UNTIL THEY WERE TO REPLACE THE COMPRESSOR IN 3 DAYS, AND THAT WITH ONLY 100 LBS OF PRESSURE THE HOSE WOULD NOT BLOW AGAIN. AFTER LESS THAN 24 HOURS AND MAYBE 3 HOURS OF ACTUAL A/C TIME THE HOSE BLEW AGAIN AND OUT CAME ALL THE FREON. WHEN WE TOOK THE VAN BACK THEY WERE AT A LOSS OF WHY. I HAVE NOW SPENT OVER 300 DOLLARS THAT WAS USELESS AND WE ARE BACK AT SQUARE ONE BECAUSE NOONE KNOWS WHY THIS IS HAPPENING. I HAVE READ OTHER COMPLAINTS BY FREESTAR OWNERS WHO HAVE HAD THE SAME PROBLEMS. BEFORE THIS IS OVER I EXPECT TO SPEND OVER 1700 DOLLARS WHICH I DON'T HAVE FOR A PROBLEM IT SEEMS MANY OTHERS HAVE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10341687July 6, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
2004 FORD FREESTAR VAN TRANSMISSION FAILED WITHOUT WARNING. CRUISING AT 50MPH AND STARTED UP INCLINE, NO NOISES, NO WARNING AND TRANSMISSION FAILED LEAVING ME WITHOUT POWER. LUCKILY WAS ABLE TO COAST TO A SAFE SPOT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10341436July 5, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
NOTE: I HAVE A 2005 FORD FREESTAR VAN WITH 123,000 ON THE ENGINE. ON JULY 4, I WAS DRIVING DOWN 1-70 WEST BETWEEN WASHINGTON,PA AND CLAYSVILLE, PA WITH MY WIFE AND 2 DAUGHTERS, WHEN ALL OF A SUDDEN THE VAN WOULD NOT MOVE FORWARD. I TRIED ALL GEARS BUT, THE VAN WOULD NOT MOVE FORWARD. EVENTUALLY, I WAS ABLE TO COAST THE VAN TO THE SIDE OF THE ROAD. I CALLED A TOW TRUCK FOR ASSISTANCE. OUT OF NO WHERE, A POLICE OFFICER CAME UP BESIDE ME AND ASKED IF THERE WAS A PROBLEM. AFTER TELLING HIM THE SITUATION, HE SAID HE WOULD WAIT FOR THE TRUCK. THE VAN IS NOW SITTING AT A TRANSMISSION GARAGE AWAITING WORK TO BE REPAIRED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10341252July 2, 2010POWER TRAIN:AUTOMATIC TRANSMISSION, ELECTRICAL SYSTEM
WE RECENTLY PURCHASED A 2004 FORD FREESTAR AND HAVE HAD NOTHING BUT PROBLEMS WITH IT. LET IT BE CLEAR FROM THE START THAT I AM IN FACT A FORD GUY! BUT WHAT HAS TRANSPIRED IS ABSOLUTELY RIDICULOUS AND I AM TO THE POINT WHERE I DO NOT KNOW IF I WILL PURCHASE ANOTHER FORD. SO A WEEK AFTER PURCHASING THE VEHICLE, THE TRANSMISSION + COMPUTER WENT OUT. MY WIFE TRIED STARTING IT AND IT WOULD NOT GO ANYWHERE. I TOWED IT TO MACKE FORD AND HAD THEM FIX IT. PAID $3800 FOR THEM TO FIX THESE TWO THINGS. A WEEK LATER IT RAINED EXTREMELY HARD AND THE VAN FAILED ON MY WIFE AS SHE WAS DRIVING AND WAS LUCKILY ON A GRAVEL ROAD WITH NO ONE AROUND HER. SHE WAS ABLE TO COAST TO A COMPLETE STOP BUT AGAIN THE VAN WOULD NOT GO INTO REVERSE OR DRIVE. HAD IT TOWED TO MACKE FORD IN COON RAPIDS, IA AGAIN AND THEY THOUGHT IT WAS A BAD PCM. I MADE IT CLEAR TO THE SERVICE DEPT THAT I THOUGHT WATER WAS GETTING INTO THE PCM COMPARTMENT DUE TO OTHER PEOPLE COMPLAINING ABOUT THIS ON THE INTERNET AND THE FACT THAT IT HAD RAINED EXTREMELY HARD THAT MORNING. THEY DID NOT THINK THIS WAS THE CASE AND PUT ANOTHER PCM IN AND SENT THE OTHER ONE BACK TO FORD AS THEY THOUGHT THEY RECEIVED A BAD PCM. TOOK IT HOME AND THE NEXT MORNING IT WOULD NOT START AND THE BATTERY WAS DEAD. TESTED AND FOUND THAT THE RADIO WAS TURNING ON BY ITSELF AND DRAINING THE BATTERY...EVEN W/OUT THE KEY IN THE IGNITION. MACKE TRIED FIXING IT FOR THE NEXT 2 MONTHS AND EVEN AFTER DENYING WATER WAS GETTING INTO IT..FINALLY CALLED AND SAID THEY FOUND WATER IN THE PCM COMPARTMENT AND IT WAS A FORD ENGINEERING PROBLEM. THEY WANTED ME TO PAY FOR THE COMPUTER THIS TIME SINCE FORD WOULD NOT COVER THE WATER DAMAGE!! ANOTHER 700.00. WITH ALL THE INTERNET COMPLAINTS ABOUT THERE ABOUT WATER GETTING INTO THE COMPUTER THIS SHOULD BE RECALLED AND OUR MONEY RETURNED! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10340874June 30, 2010POWER TRAIN:AUTOMATIC TRANSMISSION, EQUIPMENT:MECHANICAL
I HAVE A 2004 FORD FREESTAR SEL MINIVAN. THE ORIGINAL TRANSMISSION WAS REPLACED AT APPROX. 56K MILES DUE TO TORQUE CONVERTER FAILURE (SO I WAS TOLD BY THE DEALER SERVICE ADVISOR). NOW THE VAN HAS 123K MILES ON IT AND THE TRANSMISSION LIGHT CAME ON AGAIN. THE FAULT CODE IS P0732 GEAR 2 INCORRECT RATIO. THE TRANSMISSION WILL HOLD 1ST GEAR AND NOT SHIFT UNLESS FORCED TO. THE PROBLEM IS INTERMITTENT, AT THIS TIME, BUT WHEN THE AMBIENT TEMP IS ABOVE 85F, THE PROBLEM OCCURS. FORD HAS ADVISED ME THAT 2ND GEAR HAS FAILED. I DO NOT TOW WITH THIS VEHICLE. IT IS USED SPECIALLY FOR TRANSPORTING MY FAMILY AND IS NOT ABUSED. I FIND THIS PERFORMANCE VERY UNACCEPTABLE!! A TRANSMISSION SHOULD LAST A LOT LONGER THAN 60K MILES!! I HAVE READ MULTIPLE COMPLAINTS WITH THE SAME CHARACTERISTICS. I WOULD LIKE TO KNOW IF THIS PROBLEM IS UNDER INVESTIGATION AND IF FORD IS BEING FORCED TO ADDRESS THIS. IS FORD ISSUING A RECALL? CURRENTLY MY VAN IS OPERABLE UNTIL THE TRANSMISSION FAILURE LIGHT ILLUMINATES. I CAN TELL THE PROBLEM IS GETTING WORSE AND I'M SURE IT WILL BE INOPERABLE SOON. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10340544June 29, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
I WAS DRIVING HOME FROM WORK 4 AM IN THE MORNING GOING 60 PLUS MILES PER HOUR, ALL OF THE SUDDEN THE MY VAN SLOW DOWN TO A STOP. MY ENGINE WAS STILL ON BUT THE CAR WONT GO WHEN I STEP ON THE GAS. THIS WAS VERY DANGEROUS TO ME BECAUSE THERE WAS NO WARNING WHAT SO EVER. ENGINE LIGHT WASN'T ON JUST COMPLETELY STALLED ON ME ON THE FREEWAY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10340589June 29, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING ON BUSY HIGHWAY RT 76 NEAR AKRON OHIO MY 2004 FORD FREESTAR WHICH ONLY HAD 79,279 MILES BEGAN LOSING SPEED AND BLACK SMOKE WAS COMING OUT THE BACK AND ENGULFED THE ENTIRE VAN WHICH HAD MY 2 CHILDREN AND WIFE IN. WE MANAGED TO PULL OFF TO THE SIDE OF HIGHWAY AND CALLED FOR TOW , WE HAD TO REPLACE THE TRANSMISSION AT A COST OF $3,002.07 DOLLARS AND WAIT A WEEK FOR REPAIR TO BEC COMPLETED. I HAD VAN AT PRESTON FORD DEALERSHIP IN SHARON PA PREVIOUSLY BECAUSE TRANSAXLE LIGHT WOULD SOMETIMES COME ON AFTER DRIVING MORE THAN 20 MILES BUT IT WOULD GO OFF AFTER TURNED OFF AND RESTARTED. DEALERSHIP WAS NOT ABLE TO DETERMINE THE CAUSE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10340382June 28, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
WAS ENTERING THE FREEWAY ATTEMPTING TO ACCELERATE TO 70 MPH WHEN THE VEHICLE SUDDENLY LOST DRIVE POWER. ENGINE WAS RUNNING, PRESSING THE PEDAL WOULD CAUSE THE RPM'S TO INCREASE, BUT WITH NO POWER. HAD TO PULL OVER TO THE SIDE OF THE ROAD GOING 40MPH WHILE TRAFFIC BEHIND ME WAS ONCOMING AT 70MPH+. HAD VEHICLE TOWED TO MECHANIC WHERE IT WAS DETERMINED THAT THE TORQUE CONVERTER HAD FAILED, THERE WAS NO INTERNAL OIL PRESSURE IN THE TRANSMISSION AND THAT A TRANSMISSION REPLACEMENT WAS REQUIRED. PAID $3,000+ TO REPLACE TRANSMISSION ON A VEHICLE WITH ABOUT 100,000 MILES. A QUICK GOOGLE SEARCH FOR "FREESTAR TRANSMISSION FAILURE" COMES UP WITH NUMEROUS RESULTS OF THE TORQUE CONVERTER FAILING RIGHT AROUND 100,000 MILES. THE MECHANIC I TOOK IT TO MADE THE COMMENT THAT THIS HAPPENS WITH ABOUT EVERY FREESTAR HE'S WORKED ON AND IT'S IN INPUT SHAFT THAT FAILS ON THIS SPECIFIC TRANSMISSION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10340372June 28, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2004 FORD FREESTAR WITH 57,000 MILES ON IT. AFTER DRIVING ON THE THRUWAY AND PAYING A TOLL THE CAR JUST STARTED TO ROLL AND NOT GO INTO GEAR. LUCKILY I WAS ABLE TO GET TO THE SIDE OF THE ROAD. I HAD MY TWO CHILDREN IN THE CAR WITH ME. THERE WAS NO WARNING AT ALL THAT THERE WAS ANYTHING WRONG WITH MY VEHICLE. I WAS AN HOUR AWAY FROM HOME. I HAD TO HAVE MY VAN TOWED TO THE DEALER WHERE I AM WAITING TO HEAR HOW MUCH THE TORQUE CONVERTER IS GOING TO BE TO FIX. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10340233June 26, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
I WAS DRIVING MY 2005 FREESTAR(FORD) ON THE BELTWAY AT 55MPH WHEN SUDDENLY IT STOPPED MOVING. THE ENGINE KEPT RUNNING BUT IT WOULD NOT GO INTO GEAR. THERE IS NOTHING WRONG WITH THE SHIFTING HARDWARE- IT SEEMS TO BE A TRANSMISSION ISSUE WITH ABSOLUTELY NO WARNING, NO SLIPPING, NO NOISE AND NO WARNING LIGHT. VERY FRIGHTENING SINCE I HAD TO BE TOWED FROM THE BELTWAY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10339692June 23, 2010POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
TL* THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING AT APPROXIMATELY 25 MPH, THE VEHICLE LOST POWER AND STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP WHERE THE CONTACT WAS INFORMED THE TRANSMISSION WOULD NEED TO BE REPLACED. THE TRANSMISSION WAS REPLACED. THE FAILURE RECURRED EIGHT TIMES AFTER REPAIRS. AT EACH FAILURE, THE VEHICLE WAS TOWED TO AN INDEPENDENT REPAIR SHOP WHERE THE COMPUTER WOULD BE RESET. AFTER THE 4TH FAILURE, THE MECHANIC FOUND WATER IN THE PCM AND IT WAS REPLACED. THE FAILURE MILEAGE WAS 113,000 AND THE CURRENT MILEAGE WAS 114,000. UPDATED 12/02/10 *BF UPDATED 12/08/10
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10339453June 22, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
2004 FREESTAR WITH A 4.2 LITER ENGINE. TRANSMISSION FAILED WITHOUT WARNING IE DASHBOARD LIGHT, NOISES, ETC. FAILURE APPLIED TO ALL FORWARD GEARS AS WELL AS REVERSE. THE ENGINE WOULD REV WHEN GAS APPLIED BUT NO PULL WHATSOEVER. THIS HAPPENED AT 39K WHILE THE VEHICLE WAS STILL UNDER WARRANT AND AGAIN AT 112 K. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10339150June 19, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
I WAS DRIVING MY 2005 FORD FREESTAR WITH MY DAUGHTER ON A HOT SATURDAY AFTERNOON WHEN ALL OF THE SUDDEN WITHOUT ANY WARNING MY VAN STARTED SLOWING DOWN. I COASTED TOWARDS A NEARBY GAS STATION UNTIL THE VAN COMPLETELY STOPPED IN THE GAS STATION ENTRANCE. IT WOULD ENGAGE INTO GEAR BUT NOT MOVE AT ALL, NO MATTER HOW MUCH I STEPPED ON THE GAS PEDAL. THE WORKERS AT THE GAS STATION PUSHED THE VAN INTO THE STATION'S LOT. A TOW TRUCK WAS CALLED AND WITHIN ONE HALF HOUR THE VAN WAS TOWED TO OUR MECHANIC'S SHOP. THE MECHANIC INFORMED MY HUSBAND THE NEXT MORNING THAT IT WAS THE TRANSMISSION. THE TRANSMISSION ONLY HAS 53,000 MILES AND BASICALLY STOPPED WORKING WITHOUT WARNING. I AM CURRENTLY AWAITING A DIAGNOSIS OF THE PROBLEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10336742June 17, 2010SUSPENSION, SERVICE BRAKES, HYDRAULIC, POWER TRAIN:DRIVELINE
I HAVE A 2005 FREESTAR SPORT VAN. WHEN IT IS RELATIVELY HOT OUTSIDE AND I'VE DRIVEN FOR ABOUT AN HOUR OR SO, THERE IS THIS LOUD SQUEALING NOISE COMING FROM THE FRONT OF MY VAN. IT IS VERY ANNOYING AND GETS LOUDER WITH TIME TRAVELED. I'VE TAKEN THIS VAN BACK TO THE DEALER FROM WHERE IT WAS PURCHASED. THEY'VE REPLACED THE BRAKE PADS SAYING THAT THIS COULD BE THE PROBLEM. IT DIDN'T CHANGE, THE SQUEALING KEPT COMING. THE MECHANIC SAID THAT HE HAD DONE SOME FORM OF RESEARCH THROUGH THE INTERNET AND THINKS IT COULD BE THE WHEEL BEARING. WHAT A SCARE THIS IS!!!!! HAS ANYONE HAD THIS SAME PROBLEM?? THE GARAGE WILL NOT DO ANYTHING ABOUT IT UNTIL I CAN BRING IT IN WHILE IT IS STILL SQUEALING SO THEY CAN TAKE IT FOR A ROADTEST. IT'S BEEN A YEAR SINCE I'VE BOUGHT THIS VAN FROM A REPUTABLE GARAGE IN CAMBRIDGE, ONTARIO. I'M SCARED TO GO ANYWHERE WITH IT ESPECIALLY WITH MY GRANDCHILDREN IN THE VAN WHEN WE GO ON HOLIDAYS. IS THERE A GREAT CONCERN HERE????----------PLEASE EMAIL ME BACK WITH SOME INFO TO [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10336474June 15, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE MAKING A TURN DRIVING 15 MPH, THE TRANSMISSION FAILED. THE CONTACT ATTEMPTED TO ACCELERATE AND THE ENGINE REVVED BUT THE VEHICLE DID NOT MOVE FORWARD. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE TRANSMISSION COULD NOT BE REPAIRED. THE DEALER SUGGESTED THAT THE CONTACT PURCHASE A REFURBISHED TRANSMISSION FROM FORD. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 45,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10336063June 13, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING HOME FROM A FAMILY WEDDING AT 10:00 AT NIGHT, IN THE POURING RAIN, ON A DARK, BUSY MAIN ROAD, THE TRANSMISSION OF MY 2004 FORD FREESTAR GAVE OUT WITH NO WARNING. THIS LEFT US, WITH OUR TWO YEAR OLD STRANDED AT THE SIDE OF THE ROAD UNTIL HELP CAME. I AM JUST GLAD WE WERE NOT ON THE HIGHWAY TRAVELING AT 65 MPH AS WE HAD BEEN MOMENTS BEFORE THIS HAPPENED. AFTER DOING SOME RESEARCH ON THIS, I AM DISGUSTED AT THE NUMBER OF PEOPLE THAT THE SAME EXACT THING HAS HAPPENED TO. EVEN ONCE I GET THIS VAN FIXED (WHICH WILL NOT BE RIGHT AWAY BECAUSE WE HAVE TWO CHILDREN AND CANNOT AFFORD TO FIX IT RIGHT NOW, YET WE WILL HAVE TO CONTINUE TO MAKE PAYMENTS ON A VAN WE CAN'T DRIVE) I WILL NEVER FEEL SAFE AGAIN. IF THIS IS A KNOWN PROBLEM, WHICH, FROM WHAT I UNDERSTAND THE NHTSA IS INVESTIGATING, IT NEEDS TO BE RECTIFIED NOW! *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10335968June 12, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
2004 FORD FREESTAR SUDDEN LOSS OF POWER WHILE PULLING INTO TRAFFIC. APPEARS TO BE RELATED TO POWER TRAIN FAILURE. CAR WOULD NOT MOVE FORWARD OR BACKWARD UNDER ITS OWN POWER AFTER THE FAILURE ALTHOUGH THE ENGINE CONTINUED TO RUN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0