Ford Freestar Complaints
2,533 consumer complaints on file.
- #10351505August 24, 2010VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT WAS DRIVING 25 MPH WHEN THE MAINTENANCE WARNING LIGHT ILLUMINATED AND THE VEHICLE STALLED WITHIN SECONDS. THE DEALER ADVISED THAT THE THROTTLE WAS DEFECTIVE AND MADE REPAIRS. THE CONTACT STATED THAT HE WAS ABLE TO LOCATE NUMEROUS ONLINE COMPLAINTS REGARDING THE THROTTLE BODY FOR HIS YEAR, MAKE AND MODEL AND BELIEVED THE MANUFACTURER SHOULD BE LIABLE FOR THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 55,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10351342August 23, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 70 MPH, THE CONTACT STATED THE TRANSMISSION BECAME INOPERATIVE WITHOUT WARNING. WHEN PRESSURE WAS APPLIED TO THE ACCELERATOR PEDAL THERE WAS NO POWER RESPONSE. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND THEN TOWED TO A SAFE LOCATION. THE VIN WAS UNAVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 86,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10350467August 18, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
I WAS DRIVING OUT OF A PARKING LOT AROUND 1:00 PM AND THE CAR JUST STOPPED MOVING BUT THE ENGINE KEPT RUNNING. THEN THE CAR STOPPED IN THE MIDDLE OF THE ROAD SO I HAD TO CALL A TOW TRUCK. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10349952August 17, 2010ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
AT START-UP ENGINE MISFIRES. HESITATION. RE-TRY 1 TO 2 TIMES AND THEN STARTS. VEHICLE PURCHASED AT USED CAR LOT. CAR HAS 30,000 MILES (48,000 KM). STILL UNDER POWER TRAIN WARRANTY BUT DEALER WANTS TO WAIT.............. DEALERS REPRESENT THE MANUFACTURER AND SHOULD BE MORE ACCOUNTABLE, ALONG WITH MANUFACTURER. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10350163August 17, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
DRIVING ON HIGHWAY AND LOST POWER PULLED OVER ONCE THE VEHICLE COOLED DOWN I GOT TO MY DESTINATION. TOOK IT IN TO FORD AND IT'S THE TORQUE CONVERTER. 114,000 KLMS ON VAN. I'VE HEARD THIS IS VERY COMMON. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10349562August 16, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
WE HAVE A 2004 FORD FREESTAR MINIVAN. LAST NIGHT, WITHOUT ANY WARNING, WHEN WE TRIED TO ACCELERATE THE CAR FROM A SLOWING POSITION, THE RPM REVVED AND THE ENGINE ROARED, BUT NO MOVEMENT. IT WAS AS IF THE VAN HAD POPPED OUT OF GEAR. WE WERE ABLE TO USE THE SPEED THAT WE STILL HAD TO MANEUVER OFF OF THE ROAD AND INTO A YARD. WHEN WE WERE TOWED, WE WERE TOLD THAT THESE VANS HAD A LONG LIST OF COMPLAINTS REGARDING THE TORQUE CONVERTER AND TRANSMISSION. I AM HAVING IT TOWED TODAY TO START THE PROCESS OF DETERMINING THE EXACT ISSUE AND HAVE IT REPAIRED. AFTER SEEING ALL THE COMPLAINTS ONLINE OF OTHER OWNERS, I FELT COMPELLED TO ALSO ADD MINE TO THE LIST. THIS APPEARS TO BE AN ISSUE THAT FORD NEEDS TO ADDRESS BEFORE SOMEONE IS KILLED FROM THIS HAPPENING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10349761August 16, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
2004 FORD FREESTAR TRANSMISSION JUST DIED WHILE DRIVING ON THE HIGHWAY AT 60 MPH. THERE WAS NO WARNING. THE VEHICLE IS CURRENTLY IN THE MECHANIC SHOP BEING REPAIRED. THIS OCCURRED IN NEW YORK CITY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10349755August 16, 2010UNKNOWN OR OTHER
ABOUT 6 MO. AGO I SAW A DEFECT RELATIVE TO MY VEHICLE, HOWEVER, THE FORD CO. NEVER SENT ME ANYTHING TO BRING MY CAR IN TO CORRECT THE DEFECT. WHY ARE THEY NOT REQUIRED TO INFORM THE CAR OWNERS OF THESE DEFECTS AND HAVE THEM REQUIRE OWNERS TO BRING THEM IN SO THE FORD CO. CAN DO THE REPAIRS NO CHARGE? *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10349237August 13, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING UP AN INCLINED FREEWAY AT APPROXIMATELY 70 MPH, THE VEHICLE LOST A THE ABILITY TO ACCELERATE. AT THE SAME TIME, THE RPM'S WENT UP AS I ATTEMPTED TO GAIN SPEED. I PUT THE HAZARD LIGHT ON TO SAFELY GET THE RIGHT SIDE OF THE FREEWAY DID NOT HEAR OR SMELL ANYTHING PRIOR TO THE FAILURE. CALL FOR A TOW TRUCK. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10349283August 13, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
I WAS DRIVING YESTERDAY AND ALL OF A SUDDEN MY 2004 FORD FREESTAR SEL LOST POWER, TRANSMISSION WOULD NOT ENGAGE. I WAS LUCKY TO MOVE TO THE RIGHT-HAND SIDE OF THE ROAD AND WAS ABLE TO GET AWAY FROM HEAVY TRAFFIC. THIS IS A DANGEROUS AND AWFUL SITUATION, SOMEONE CAN GET RUN-OVER OR GET INJURED WHEN YOU LOSE MOBILITY IN A HIGHWAY. MY ENGINE IS FUNCTIONING WELL; TRANSMISSION IS DEAD.... *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10349071August 12, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH THE VEHICLE LOST POWER. THERE WERE NO WARNING SIGNS. THE VEHICLE WAS TOWED TO A LOCAL REPAIR SHOP WHERE THE TRANSMISSION WAS REPLACED ALONG WITH THE TORQUE CONVERTER. FORD WAS NOTIFIED AND STATED THAT THERE WERE NO RECALLS AND THE VEHICLE COULD REPAIRED AT THE OWNERS EXPENSE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 51,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10349102August 12, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
THE TRANSMISSION ON MY 2005 FORD FREESTAR WENT OUT AT OVER 50 MPH WITH NO PREVIOUS WARNINGS AND NO SHOULDER TO PULL ONTO. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10348648August 11, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION IS STARTING TO SLIP. I READ THOUSANDS AND THOUSANDS OF COMPLAINTS REGARDING THIS CAR AND TRANSMISSION PROBLEMS, YET FORD REFUSED TO TAKE ANY RESPONSIBILITY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10348657August 11, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT THE DRIVER WAS OPERATING THE VEHICLE APPROXIMATELY 65 MPH, THE VEHICLE SUDDENLY LOST POWER. SHE COASTED TO THE SIDE OF THE ROAD. THE VEHICLE WOULD NOT MOVE FORWARD OR BACKWARDS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS TOLD THAT THE TRANSMISSION HAD PROBABLY STRIPPED GEARS AND CAUSED THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE CONTACT HAD NOT SPOKEN WITH THE MANUFACTURER AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 84,700.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10348383August 10, 2010UNKNOWN OR OTHER, STEERING, SUSPENSION:FRONT, TRACTION CONTROL SYSTEM, WHEELS
VERY HIGH PITCHED SQUEALING NOISE COMING FROM FRONT WHEELS. NOISE BEGINS APPROXIMATELY 15 MINUTES AFTER BEGINNING DRIVING. NOISE IS INTERMITTENT BUT VERY IRRITATING TO PASSERS BY AND OTHER DRIVERS. NOISE "LIGHTENS" OR LESSENS WHEN BRAKES ARE APPLIED AND WHEN SLIGHTLY TURNING THE STEERING WHEEL. I BELIEVE IT TO BE WHEEL BEARINGS/HUB BEARINGS. VERY SIMILAR DESCRIPTION TO COMPLAINTS I HAVE READ AND I BELIEVE IT IS RELATED TO THE RECALL #04S24. MY VEHICLE WAS PRODUCED AT THE OAKVILLE ASSEMBLY PLANT, BUT WAS PRODUCED BEFORE THE DATES LISTED IN THE CURRENT FORM OF THE RECALL. MY VEHICLE ONLY HAS 66,000 MILES ON IT AND IS VERY WELL MAINTAINED. I REQUEST THAT THIS RECALL BE EXPANDED IMMEDIATELY AND THAT REMEDY IS OFFERED SWIFTLY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10348412August 10, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
I WAS DRIVING ON A MAJOR ROAD DURING MORNING TRAFFIC WHEN THE TRANSMISSION WENT. I WAS IN THE LEFT LANE WITH A LARGE TRUCK BEHIND ME. I IMMEDIATELY PUT ON MY FLASHERS AND THE TRUCK PASSED ME ON THE RIGHT. I WAS LUCKY THERE WASN'T MORE CARS AFTER THE TRUCK AND THAT I WAS GOING DOWN HILL AND WAS ABLE TO COAST OVER TO THE SHOULDER. THE VAN STOPPED RIGHT UNDER A SIGN THAT SAID NO STOPPING OR STANDING. IF I HAD BEEN ON A MAJOR HIGHWAY THIS COULD HAVE BEEN A HORRIBLE ACCIDENT. I HAD NO PRIOR WARNING THAT SOMETHING WAS WRONG WITH THE VAN. PEOPLE COULD GET KILLED IN A SITUATION LIKE THIS. *TR UPDATED 11/03/11. *JB UPDATED 12/22/11. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10348146August 9, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 70 MPH THE VEHICLE WOULD NO LONGER ACCELERATE. THE VEHICLE DECELERATED AND STOPPED AND IT WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 62,000. THE VIN WAS UNAVAILABLE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10348157August 9, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE RPMS SUDDENLY INCREASED, THE ACCELERATOR PEDAL DEPRESSED TO THE FLOORBOARD AND THE VEHICLE SUDDENLY DECELERATED. SHE WAS ABLE TO EXIT THE FREEWAY AND THE VEHICLE CONTINUED SLOWING DOWN UNTIL IT CAME TO A COMPLETE STOP. THE VEHICLE WAS TOWED TO AN AUTOMOTIVE CENTER WHERE THE CONTACT WAS INFORMED THAT THE TORQUE CONVERTER HAD EXPLODED INTO LITTLE PIECES. THE VEHICLE WAS REPAIRED AT THAT TIME. AFTER THE REPAIR, THE CONTACT NOTICED THAT THE VEHICLE BEGAN "STUTTERING" WHILE SHE WAS DRIVING AT 50 MPH. SHE TOOK IT TO THE REPAIR SHOP WHERE IT WAS AT THE TIME OF THE COMPLAINT AWAITING DIAGNOSIS. THE CONTACT HAD NOT SPOKEN WITH THE MANUFACTURER AT THE TIME OF THE COMPLAINT. THE CURRENT MILEAGE WAS APPROXIMATELY 114,000. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000. UPDATED 02/10/11 *BF UPDATED 04/21/11
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10348218August 9, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
ON SATURDAY, 7 AUG, MY WIFE AND 2 KIDS WHERE RETURNING FROM A COUNTY FAIR CONCERT AT 11:30PM. WHILE CRUISING IN OUR 2005 FORD FREESTAR, ON THE HIGHWAY AT 70MPH, THE CAR LOST TRANSMISSION ENGAGEMENT. UP TO THIS POINT WE HAVE HAD KEPT UP ON REGULAR MAINTENANCE VISITS AND NEVER HAD ANY WARNING THAT TRANSMISSION PROBLEMS WERE LURKING. WE HAD THE VEHICLE TOWED TO OUR LOCAL FOR DEALER AND HAVE BEEN INFORMED THE "TRANSMISSION IS SHOT". OUR VAN HAS 59,100 MILES ON IT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10347997August 8, 2010POWER TRAIN:AUTOMATIC TRANSMISSION
2004 FORD FREESTAR W/89,000 MILES HAD TORQUE CONVERTER /TRANSMISSION FAILURE AT 65MPH ON MAJOR HIGHWAY WITH NO ADVANCE WARNING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0