Ford Freestar Complaints

2,533 consumer complaints on file.

#10375608January 12, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 FORD FREESTAR VAN. CONSUMER WRITES IN REGARDS TO TRANSMISSION PUMP FAILURE. *TGW THE CONSUMER STATED AS SHE WAS DRIVING, THE VEHICLE SUDDENLY LOST POWER WITHOUT WARNING. THE TRANSMISSION AND A TRANSMISSION SWITCH RANGE WAS REPLACED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375345January 10, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
I WAS DRIVING MY 2005 FORD FREESTAR AND SUDDENLY LOSS POWER, IT FELT LIKE IT WAS IN NEWTRAL AND COASTED OUT OF THE ROAD TO A PARKING LOT WHERE IT WAS TOW TO A SHOP. BAD TRANSMISSION, IT WILL COST ME ABOUT 3,000 TO REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375359January 10, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
DRIVING 70 MPH ON I-75 IN NORTHERN MICHIGAN, TRANSMISSION QUIT WITHOUT WARNING, STRANDED MY WIFE, THREE CHILDREN AND MYSELF IN THE MIDDLE OF WINTER ON THE HIGHWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375928January 8, 2011
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
WHEN DRIVING OUR VAN IT STARTED TO JERK AND THE ENGINE LIGHT STARTED FLASHING. IT THEN STALLED OUT ON US. IT WAS RAINING THAT DAY AND IT CONTINUED TO DO THIS. THE NEXT DAY WHEN THE RAIN STOPPED IT QUIT AND RAN FINE, BUT STARTED AGAIN THE MINUTE WE HIT ANY MOISTURE. THE COMPUTER IN THE VAN ALSO STARTED SENDING ERROR MESSAGES CONSTANTLY, CHECK BRAKE FLUID, CHECK OIL, CHECK REAR BRAKE LIGHTS, CHECK TRACTION CONTROL, CHECK DOORS AND SO ON WHEN THESE THINGS WERE CHECKED THERE WERE NO PROBLEMS WITH THEM. THE ENGINE LIGHT CONTINUED TO FLASH SO WE HAD SOMEONE LOOK AT IT AND FIX IT. THEY TOLD US THE COIL PAK WAS BAD AND REPLACED IT FOR US. THE VAN RAN FINE FOR 1 WEEK AND THEN THIS STARTED AGAIN. SO WHEN I WENT ONLINE TO DO SOME RESEARCH ON THIS I FOUND A SITE ON TOPIX, COMPLAINTS ABOUT FORD FREESTAR THAT HAD 100'S OF COMPLAINTS ABOUT THIS VAN. ALOT OF PEOPLE WERE HAVING THE SAME PROMBLEMS AND THEY TOOK IT TO GARAGES WHERE THEY SAID IT IS A DESIGN FLAW BY FORD THAT WATER GETS UP UNDER THE ENGINE INTO THE PCM (COMPUTER) SHORTS IT OUT AND THEN EVENTUALLY MESSES UP THE COIL. WE CONTINUE TO HAVE ALL THESE PROBLEMS WITH THE VAN, IT STALLS OUT ON ME IN RAIN OR ANY MOISTURE. I HAVE HAD THE VAN STALL WHILE TURNING ONTO A ROAD AND MY VAN BE STUCK ACROSS THE ROAD RIGHT ABOVE A DANGEROUS CURVE WITH MY YOUNGEST CHILD AND I ALONE IN THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375148January 7, 2011
STEERING
LOST POWER STEERING ON MY 2005 FORD FREE STAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375154January 7, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL - THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT WHILE DRIVING THE VEHICLE STALLED. THE CONTACT WAS UNABLE TO SHIFT GEARS. THE VEHICLE WAS TOWED TO A LOCAL GARAGE AND WAS DIAGNOSED THE FAILURE WAS LOCATED AT THE TORQUE CONVERTER. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY STATED THEIR WAS NOT A RECALL FOR THE FAILURE, THEREFORE THEY ARE NOT RESPONSIBLE. THE CURRENT AND FAILURE MILEAGE WAS 80,150. PM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374887January 6, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
WE HAVE A 2005 FORD FREESTAR VAN, I WAS PULLING OUT OF A PARKING LOT AND STARTED DOWN THE ROAD GOT UP TO 40 MPH AND ALL OF A SUDDEN MY VAN COASTED TO A STOP NO GEARS. THIS NEVER HAPPENED BEFORE, BROUGHT THE VAN TO A TRANSMISSION PLACE AND THEY HAD TO REPLACE THE TORQUE CONVERTER COSTING ME $810. I HAVE READ OTHER COMPLAINTS ABOUT THIS HAPPENING TO OTHER PEOPLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10375019January 6, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
I PURCHASED A 2004 FORD FREESTAR WITH 28,389 MILES ON 6/16/08. IN OCTOBER 2009 MY WIFE WAS DRIVING THE VAN AND WHEN SHE STOPPED AT A STOP SIGN & TRIED TO TURN ON THE NEXT ROAD, THE VAN WOULDN'T GO. THE VAN ACTED AS IF IT WERE IN NEUTRAL. THE VAN WAS STILL RUNNING BUT WOULDN'T GO IN TO ANY GEARS AT ALL. SHE CALLED ME & WE HAD TO HAVE THE VAN TOWED. WE HAD BOUGHT AN EXTENDED WARRANTY/INSURANCE POLICY ON THE CAR SO THE DEALERSHIP TOLD US WHICH TRANSMISSION SHOP TO HAVE THE VAN TOWED TO. WE TOOK THE VAN & AFTER ALMOST 2 WEEKS, THE VAN WAS REPAIRED. WE HAD TO PAY FOR A RENTAL CAR DURING THE TIME & PAY THE DEDUCTIBLE FOR THE WARRANTY/INSURANCE TO HAVE IT REPAIRED. THE REPAIR SHOP SAID THEY HAD TO PUT A REBUILT TRANSMISSION IN THE VEHICLE BECAUSE THE ONE IN IT HAD WATER. SIX MONTHS LATER, IN MAY 2010, THE TRANSMISSION DID THE EXACT SAME THING. WE CONTACTED THE REPAIR SHOP THAT HAD WORKED ON THE TRANSMISSION PREVIOUSLY SAID THE TRANSMISSION APPEARED TO HAVE WATER IN IT AND THE INSURANCE/WARRANTY WOULDN'T COVER IT. WE HAD TO TAKE THE VEHICLE TO ANOTHER SHOP FOR REPAIRS. WE TOOK IT TO A REPAIR SHOP IN OUR NEIGHBORHOOD THAT WE HAVE KNOWN THE OWNER FOR A LONG TIME & KNOW TO BE VERY TRUST WORTHY. HE LOOKED AT THE TRANSMISSION AS WELL & SAID SOME HOW THERE WAS WATER IN THE TRANSMISSION. HE HAD TO PUT ANOTHER TRANSMISSION IN THE VEHICLE ALSO. SINCE HE HAS PUT THE REBUILT TRANSMISSION IN THE VEHICLE, WE ARE STILL HAVING PROBLEMS. THE VAN DOES FINE UNTIL AFTER IT HAS BEEN DRIVEN FOR A FEW HOURS. IT SEEMS THE WARMER THE TRANSMISSION GETS, THE MORE IT BEGINS TO SHIFT HARD, START JERKING, & ACTS LIKE IT DOESN'T WANT TO GO. WE HAVE HAD 2 REBUILT TRANSMISSIONS PUT IN, HAD TO RENT A VEHICLE TWICE, HAD TO HAVE IT TOWED TWICE, STILL HAVE PAYMENTS FOR ANOTHER 3 YEARS, & AREN'T ANY BETTER OFF THAN WE WERE BEFORE THE VEHICLE WAS FIXED THE FIRST TIME. THE VEHICLE ONLY HAS 62, 173 MILES ON IT. I DON'T KNOW HOW A VEHICLE WITH SUCH LITTLE MILEAGE CAN HAVE THE SAME PROBLEM WITH 2 TRANSMISSIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374856January 5, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION WENT 82,000 MILES FOR FREESTAR 2004 COST FOR NEW TRANSMISSION $2400 WHICH I PAID. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374862January 5, 2011
ELECTRICAL SYSTEM
I HAVE A 2005 FORD FREESTAR SEL, WHILE DRIVING DOWN THE ROAD THE VAN WILL STALL WITH NO WARNING. I HAVE PULLED THE VAN OVER TO THE SIDE OF THE ROAD AND PLACED THE VAN IN NEUTRAL AND RESTARTED THE VAN. WHILE THE VAN IS IN NEUTRAL THE RPM'S WILL GO UP TO AROUND 2000. WHILE PLACING THE VAN BACK IN DRIVE IT SEEMS FINE AFTER ATTEMPTING TO DRIVE THE VAN IT JERKS AND AFTER GETTING UP TO ABOUT 20 MPH THE VAN WILL STALL AGAIN. I TOOK TO THE VAN THE FORD DEALER SHIP AND THEY FOUND THAT THERE WAS WATER IN THE CONNECTION PLUG FOR THE PCM, THE DEALER SHIP CLEANED THE PLUG AND CONNECTION. THE DEALER SHIP RESEALED THE CONNECTION WITH SILCONE, THEY ALSO SEALED THE PLASTIC GUARD THAT COVERS THE PCM WITH SILCONE. SO FAR WE HAVE NOT HAD ANY PROBLEMS YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374718January 5, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE DRIVING APPROXIMATELY 65 MPH, THE TRANSMISSION SUDDENLY FAILED TO OPERATE WITHOUT WARNING. THE CONTACT WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD SAFELY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THAT THERE WAS AN INTERNAL PROBLEM WITHIN THE TRANSMISSION. THE TRANSMISSION WAS IN THE PROCESS OF BEING REPLACED. THERE WERE TWO OPEN INVESTIGATIONS REGARDING THE TRANSMISSION UNDER NHTSA ACTION NUMBERS; EA09016 (POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER) AND PE10033 (POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE/TCM, PCM). THE FAILURE MILEAGE WAS APPROXIMATELY 51,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374066January 4, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILURE ON 2005 FORD FREESTAR. NO WARNING, FAILED UNEXPECTEDLY WHILE DRIVING ON THE HIGHWAY. LUCKILY NO OTHER VEHICLE WAS BEHIND US OR IT MIGHT HAVE CAUSED AN ACCIDENT. HAVE TO REPLACE THE TRANSMISSION AT A COST OF $3500. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374118January 4, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2005 FORD FREESTAR. WHILE STOPPED AT AN INTERSECTION, THE CONTACT ATTEMPTED TO ACCELERATE WHEN THE VEHICLE LOST ALL POWER SUDDENLY. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THAT THE TORQUE CONVERTER NEEDED TO BE REPLACED. THE CONTACT DID NOT INFORM THE MANUFACTURER NOR WAS THE VEHICLE REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 64,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373880January 3, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
WAS DRIVING AT HIGHWAY SPEED OF 70MPH WHEN VEHICLE (2006 FORD FREESTAR) LOST POWER. PULLED OFF HIGHWAY AND WAS ABLE TO PARK VEHICLE. HOWEVER WHEN RESTARTING, TRANSMISSION WOULD NOT ENGAGE. THE VEHICLE DOES NOT HAVE ANY GEARS. THERE WAS NOT ANY WARNING NOR ANY PRIOR ISSUES BEFORE THIS. AFTER RESTARTING VEHICLE, THE CHECK ENGINE LIGHT CAME ON THE DASH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373910January 3, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
THE TORQUE CONVERTER WENT OUT ON MY 2005 FORD FREESTAR 4.2L. IT HAS 83,586 MILES ON IT. I HAD NO WARNING SIGNS OF TRANSMISSION FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374426January 3, 2011
POWER TRAIN
DURING NORMAL OPERATION OF THE VEHICLE, WITHOUT WARNING, THE VEHICLE LOST ALL POWER AS I PULLED OFF THE ROAD. FORD DIAGNOSED AND RECOMMENDED REPLACING THE TRANSMISSION. TRANSMISSION IS CURRENTLY BEING REBUILT BY AAMCO TRANSMISSIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10374041January 3, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILURE IN OUR 2006 FORD FREESTAR MINIVAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373642December 31, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
FORD TRANSMISSION IS SLIPPING OUT OF GEAR AT HIGHWAY SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373482December 30, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2005 FORD FREESTAR - 2ND TRANSMISSION FAILURE. IN MARCH 2009 THE TRANSMISSION WENT OUT ON OUR 2005 FREESTAR. NO WARNING, LIKE ALL OTHERS WITH PROBLEMS, IT WAS LIKE IT WAS IN NEUTRAL & WOULD NOT GO INTO GEAR. SERVICE TECH INFORMED US THAT 2005 FREESTARS HAVE TRANSMISSION ISSUES/TORQUE PROBLEMS. OUR WARRANTY HAD EXPIRED, & WE HAD TO PAY $3200 FOR NEW TRANSMISSION. COMPLAINT WAS FILED WITH NHTSA. THANKFULLY, WE PURCHASED A WARRANTY W/ THE NEW TRANSMISSION - BECAUSE IT HAS GONE OUT AGAIN! VAN HAS BEEN SITTING AT FORD DEALERSHIP FOR OVER TWO WEEKS NOW, WAITING ON FORD'S APPROVAL TO REPLACE TRANSMISSION FOR 2ND TIME, DUE TO SAME PROBLEM. I DON'T UNDERSTAND WHY FORD WILL NOT ADDRESS THIS ISSUE, OR AT THE VERY LEAST, REPAIR THE TRANSMISSIONS THAT ARE FAILING AT NO COST. I STRONGLY ENCOURAGE EVERYONE TO NOT PURCHASE ANOTHER FORD, I KNOW I WON'T. CLASS ACTION LAWSUITS HAVE BEEN MENTIONED, I WOULD DEFINITELY BE INTERESTED IN PARTICIPATING IN ONE! I GUESS FORD IS NOT GOING TO DO ANYTHING UNTIL SOMEONE DIES IN A HORRIFIC CRASH DUE TO THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10373321December 29, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
2004 FREESTAR- TRAVELING DOWN ROAD WHEN CAR'S ENGINE JUST STARTED REVVING AND CAR WOULD NOT GO FORWARD OR BACKWARDS- HAD TO CALL TOW TRUCK TO TOW US TO SHOP. THIS COULD HAVE BEEN EVEN WORSE IF WOULD HAVE HAPPENED ON HIGHWAY, OR IN BAD WEATHER- AS MY HUSBAND IS DISABLED UNABLE TO WALK VERY WELL!!! CAR DID NOT HAVE ALOT OF MILEAGE FOR THIS TO HAVE HAPPENED- VERY DISAPPOINTED WILL COST US OVER $2000 TO GET REPAIRED- VERY DIFFICULT ON A FIXED INCOME. HAVE OWNED MANY FORD VEHICLES AND HAVE NEVER HAD ANYTHING LIKE THIS HAPPEN. ALWAYS FELT A FORD WAS A VERY DEPENDABLE VEHICLE- QUESTIONING THAT NOW! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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